Aerial view
Check availability

Reviews of Stargazer | Lakefront Getaway w/ BBQ on Deck & Stunning Views

Stargazer | Lakefront Getaway w/ BBQ on Deck & Stunning Views
Crystal Bay, NV

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 12 reviews" "
Rating 8 - Good. 5 out of 12 reviews" "
Rating 6 - Okay. 3 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

7.6/10

Cleanliness

8.0/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Traveled with partner
Liked: Cleanliness, amenities
We loved the space, the view, the bed and the warmth. It was very cozy. Only thing needed is to replace a window curtain that is critical to the views! (but we made a short term fix). The driveway is steep. When it's snowing, its very difficult if not impossible to get in and out. But we were prepared and expected that. It was all plowed and salted the next morning when we had to leave. Great stay!
Stayed 2 nights in Jan 2024

2/10 Terrible

Sam B.

Disliked: Cleanliness
Canceled stay 14 days ahead of stay - still had to pay
We had an issue and tried to cancel the stay and was told there is a zero cancellation policy. I purchased the insurance and then was told that my reason (my wife is in the medical field) and was going to be called in was not a legitimate or covered reason. We, unfortunately, had to cancel and received nothing but a bill and poor customer service. Good luck if something comes up out of your control.
Stayed 3 nights in Aug 2023
Response from VrboOwner on Oct 23, 2023
We apologize for any inconvenience and frustrations you experienced with our cancellation policy and insurance coverage. We understand that unexpected circumstances can arise, and we strive to provide flexibility whenever possible. Thank you for providing your feedback and we hope to have the opportunity to host your stay in the future.

10/10 Excellent

Leslie M.

Liked: Cleanliness
Review of Stargazer.
View was spectacular, bed and linens were premium.
Stayed 2 nights in Jun 2023
Response from VrboOwner on Jul 28, 2023
We are thrilled you have stayed in one of our Grand Welcome homes and would love to invite you back in the future. Please let us know what we can do to make your stay even better for next time!

6/10 Okay

Trina K.

Incredible views but issues
The views from the house are incredible!!! It is a little dated but we were prepared for that. There have been some updates in the bathroom. The inside of the house was clean but the outside of the house needs some cleanup. The stairs down had cobwebs and lots of pine needles…not welcoming. It is now very well lit though. This unit is attached to a main house which definitely needs some clean up as there was stuff everywhere (wheel barrel, piece of siding, ladders, equip and looked like old junk thrown in the side yard). Our biggest complaint is the water in the shower…beware and take a shower at your own risk!!!! First the bathtub faucet just pulls out and turns and turns in either direction with no stopping point so it is extremely hard to find the right temp. It is either freezing cold or scolding hot. IF you find a tolerable temp beware it only stays that way for about 15-30 second before turning back freezing cold or scolding hot again. It took over 5 minutes each morning to find a tolerable temp that would last for literally seconds. Now we understand a previous review that said No Hot Water because it takes a very long time to find it. I hope the owner fixes this issue soon. We did text mgmt but didn’t hear back.
Stayed 3 nights in Sep 2022

8/10 Good

William V.

20,000 dollar apt. with a million dollar view
No hot water No windows that open PSYCHO DRIVEWAY rent only with one’s personal vehicle
Stayed 2 nights in Jun 2022
Response from VrboOwner on Aug 21, 2022
Thank you for your review! We are so happy to hear you enjoyed your Grand Welcome Vacation experience and hope to host you again soon, either here or at one of our many locations across the country.

10/10 Excellent

Kim V.

Liked: Cleanliness
Couple weekend getaway
Perfect for a couple weekend getaway.
Stayed 3 nights in May 2022
Response from VrboOwner on Aug 21, 2022
Thank you for your review! We are so happy to hear you enjoyed your Grand Welcome Vacation experience and hope to host you again soon, either here or at one of our many locations across the country.

8/10 Good

Debra B.

Liked: Cleanliness
First trip to Tahoe
Beautiful area and beautiful view. Should provide instructions for ceiling fan (location of remote) and heater. Very comfortable stay!
Stayed 3 nights in Oct 2021
Response from VrboOwner on Oct 26, 2021
Hi, Debra! Thanks so much for taking the time to leave your review. We're so happy that you enjoyed your stay. We are always looking to improve our guest experience, our local management team has received your feedback and we'll look into getting instructions for the fan and heating system. Thanks again and we look forward to hosting you in the future!

6/10 Okay

Cathy D.

Disliked: Cleanliness
Stargazer Studio Crystal Bay
Pros: THE VIEW! Spectacular 180 degree view across the lake to Incline Village and shoreline. The bed, very soft, comfortable with good quality sheets. Some new knives present, nice plates and bowls. Outdoor deck had a BBQ and small table/chairs as shown. Washer /dryer a bonus! Because our trip was originally scheduled during the heavy smoke from forest fires, and subsequent evacuations, the owners were kind enough to allow us to reschedule for a few weeks later. Cons: This property is rustic and as such appears to be in original condition. The staircase is quite steep and a bit wobbly. No outdoor lighting except in parking area. The driveway is very steep and with the pine needles present (or snow in winter) caused the car (an AWD) to slide down. Although the unit was basically clean, it could use a deep cleaning as dustballs were present in many places, water damage and cracks in wood on window ledges, doors, and ceiling, towels were old, torn, and had blood-like stains on them. Kitchen had a mishmash of utensils, and only 3 old forks, knives, and spoons, none matching, creating a need for frequent dishwashing. Communication with the property management company was terrible at best, they still have not answered emails from July, and August. The management company has also not refunded my money, despite requests to do so and it has been over 4 weeks. Book at your own risk.
Stayed 3 nights in Sep 2021

8/10 Good

Shane W.

Liked: Cleanliness
Stargazer
This property had a great view and a quite atmosphere. We really enjoyed our stay.
Stayed 7 nights in Mar 2021

10/10 Excellent

Katrina S.

Liked: Cleanliness
Amazing view
Beautiful views, neighbors friendly. Cabin small but perfect for nature lovers. Quiet and peaceful area.
Stayed 2 nights in Nov 2020

6/10 Okay

Kevin T.

Liked: Cleanliness
Decent property
Smaller and older then expected. View was great! It's basically a converted space under a deck but very "stayable". Could use some renovations but overall not bad.

8/10 Good

John J R., San Jose, Ca

Liked: Cleanliness
We Love Stargazer
Very peaceful and beautiful view to the lake.
Stayed 2 nights in Aug 2019