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Mum Resort Hotel

3.0 star property

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June 2024
July 2024

Photo gallery for Mum Resort Hotel

Lobby lounge
Bar (on property)
Front of property
Standard Double Room | Desk, free WiFi, bed sheets
Restaurant
Reviews
3.0

Popular amenities

  • BarBarBar
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
Iganga, CMS Bulowoza Road, Off A109 Road
  • Popular LocationNile River Explorers35 min drive
  • Popular LocationSource of the Nile River39 min drive
  • Popular LocationBujagali Falls42 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

Alice and the rest of the staff were amazing . The place is full of holes in the walls and not kept very clean in rooms ...
richard
Oct 18, 2022
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About the neighborhood

Iganga

Mum Resort Hotel is located in Iganga. Local points of interest include Lake Victoria and Uganda Railway Museum.
Visit our Iganga travel guideOpens in a new window

What's nearby

  • Jinja Temple - 35 min drive
  • Nile River Explorers - 35 min drive
  • Source of the Nile - Speke Monument - 38 min drive
  • Source of the Nile River - 39 min drive
  • Bujagali Falls - 42 min drive

Getting around

  • Entebbe Intl. Airport (EBB) - 136 min drive

Restaurants

  • ‪Sol Cafe - ‬3 min drive
  • ‪Mwaana Highway Hotel - ‬6 min drive
  • ‪Endiro Coffee - ‬2 min drive
  • ‪Masala Restaurant & Take Away, Iganga - ‬3 min drive
  • ‪Muscut Star Foods - ‬4 min drive

About this property

Mum Resort Hotel

Property highlights
Dry cleaning/laundry services, a bar, and a restaurant are just a few of the amenities provided at Mum Resort Hotel. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Luggage storage, concierge services, and tour/ticket assistance
  • Meeting rooms, a billiards/pool table, and a 24-hour front desk
Room features
All guestrooms at Mum Resort Hotel boast comforts such as free WiFi and free bottled water.
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Mum Resort Hotel Iganga
Mum Iganga
Mum Resort Hotel Hotel
Mum Resort Hotel Iganga
Mum Resort Hotel Hotel Iganga

Frequently asked questions

Is Mum Resort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mum Resort Hotel?

Mum Resort Hotel doesn't offer parking.

What time is check-in at Mum Resort Hotel?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Mum Resort Hotel?

Check-out is at 10 AM.

Where is Mum Resort Hotel located?

Situated in Iganga, this hotel is within 25 mi (40 km) of Lake Victoria, Uganda Railway Museum, and Jinja Central Market. Nile River Explorers and Jinja Temple are also within 25 mi (40 km).

Mum Resort Hotel Reviews

Reviews

3.0
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 3 out of 4 reviews" "

3.0/10

Cleanliness

5.6/10

Staff & service

2.0/10

Amenities

3.0/10

Property conditions & facilities

2.6/10

Eco-friendliness

Reviews

2/10 Terrible

richard

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poorly managed
Alice and the rest of the staff were amazing . The place is full of holes in the walls and not kept very clean in rooms . Sheets not changed for 8 days . The advertise complimentary water then when you check out bill you for it . Alice is the best and she is world class . Mums Resort deserves 0 stars .
Stayed 8 nights in Oct 2022

6/10 Okay

Lonzie

Business traveler
Liked: Staff & service
Held at gun point
The staff was awesome, but because of the manager being arrogant and not knowing how to retrieve payment from virtal credit card. He held us hostage by gun point and would not allow us to leave the hotel for 3 hours until investigator came in told the guard and staff to release us or he would be put in jail. I will NEVER return to this site.
Stayed 13 nights in Nov 2021

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property claimed that they did not use Expedia services and insisted that we pay again using cash. The place was very run down. They showed us a room. It had carpet. It smelled horrible. Showed us a second room and someone had just checked out of it. Ended up leaving and not staying.
Stayed 2 nights in Aug 2021

2/10 Terrible

Fred, Lexington, KY

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked absolutely nothing! I’ve stayed here several times before and it has really gone downhill. I also did not like the fact that they refused to accept that I had paid for my stay when I booked with Expedia. They made me pay again and said that they did not honor Expedia reservations nor did they even have an account with Expedia. I later found out from my local host that this hotel has done this same thing to other people. This hotel deliberately tried to cheat me! Expedia should remove their account. DO NOT STAY HERE!
Stayed 6 nights in Dec 2019