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Only feedback would be the door from the indoor pool to the outdoor seating. It was difficult to get open after you scanned your card, and the bottom screeched against the pavement very loudly. Otherwise, very happy with my stay!
Jeff
Stayed 1 night in May 2024
Response from Team Hilton on May 9, 2024
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit
4 YEARS IN A ROW WE'VE BEEN STAYING HERE AND LOVE IT EVERY TIME AS SOON I CAN GET MY VACATION TIME I IMMEDIATELY MAKE MY RESERVATION TO GO TO TEXAS FROM ALABAMA AND SPEND A WONDERFUL TIME AND NECT YEAR WE'RE COMING BACK
Isaura
Stayed 4 nights in Apr 2024
Response from Team Hilton on May 9, 2024
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit
Thank you for taking the time to provide us your feedback. Our teams work hard to provide clean rooms, friendly service, comfortable surroundings every guest, every stay. We apologize for the inconveniences of the noise you experience during your stay. We will use your feedback as a teachable moment with our staff. Thank you for providing us your feedback!
We were here for a brief unexpected stay for a funeral. It was nice, clean and the staff was friendly. I would stay here again.
Andrea
Stayed 1 night in Feb 2024
Response from Team Hilton on Apr 26, 2024
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit
Difficult to get into parking lot through Denny's parking lot.
Marsha
Stayed 2 nights in Apr 2024
Response from Team Hilton on Apr 26, 2024
Thank you for taking the time to provide us your feedback. Our teams work hard to provide clean rooms, friendly service, comfortable surroundings every guest, every stay. We apologize for the inconveniences of the entrance to the Hotel. Thank you for providing us your feedback!
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
2/10 Terrible
William
Mar 30, 2024
No power at hotel.
William
Stayed 1 night in Mar 2024
Response from Team Hilton on Mar 30, 2024
Thank you for taking the time to provide us your feedback. Our teams work hard to provide clean rooms, friendly service, comfortable surroundings every guest, every stay. We apologize for the inconveniences of Center Point Energy transmitter being down, and had to be replace during your stay. We will use your feedback as a teachable moment with our staff.Thank you for providing us your feedback!
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit with us.
10/10 Excellent
Jennifer
Traveled with family and small children, Traveled with family
Stay was excellent and breakfast was great. Great location
Jennifer
Stayed 3 nights in Mar 2024
Response from Team Hilton on Mar 17, 2024
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
8/10 Good
Catherine
Traveled with family
Mar 12, 2024
Liked: Cleanliness
We didn’t have any major issues while here, but small things in the room were broken (peep hole cover, shower drain, sink backsplash). Breakfast was as expected, nothing amazing, but nothing bad. Area around the hotel seemed sketchy and it was a very awkward parking lot to get into.
Catherine
Stayed 3 nights in Mar 2024
Response from Team Hilton on Mar 22, 2024
Thank you for taking the time to provide us your feedback. Our teams work hard to provide clean rooms, friendly service, comfortable surroundings every guest, every stay. We apologize for the inconveniences concerning your stay. We will use your feedback as a teachable moment with our staff. Thank you for providing us your feedback!
10/10 Excellent
catherine
Traveled with family and small children, Traveled with family
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
10/10 Excellent
Salvatore
Mar 8, 2024
Salvatore
Stayed 1 night in Feb 2024
Response from TeamHilton on Mar 10, 2024
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
We stayed here while show our cows at the Houston rodeo. It was an 18 minute drive to the stadium but places closer to the location were twice as much. The room was very spacious. Great water pressure and hot water. I can’t stand a lukewarm shower. Breakfast was on point!!! Property was clean. Parking was ok not the biggest area but we made it work. We will be staying here again next year.
Kristi
Stayed 2 nights in Mar 2024
Response from Team Hilton on Mar 7, 2024
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit with us.
10/10 Excellent
Gretchen
Mar 1, 2024
Gretchen
Stayed 4 nights in Feb 2024
Response from Team Hilton on Mar 22, 2024
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit with us.
8/10 Good
Thuy
Traveled with family and small children, Traveled with family
The hotel was what we expected for Hampton Inn with clean but basic room and decor. Breakfast was ok and changed through out the stay with egg dish and meat and waffle maker and some fruit and pastry and cereal. Coffee was a bit weak.
Kids loved the pool and it was clean. Not very big but fun for them, would be hard to do laps with kids there.
The most annoying thing was entering the hotel parking lot which is by the Dennys. Depending on direction it is very hard to figure out at first and has a wierd light.
Would stay again if visiting our family in area.
Thuy
Stayed 2 nights in Feb 2024
Response from Hampton Team on Feb 24, 2024
Dear guest, Thank you for your feedback. We apologize for the inconvenience during your stay and hope you are able to give us another opportunity to provide you with a superior experience.
8/10 Good
Doug
Feb 22, 2024
Liked: Cleanliness, staff & service
Cable tv was very sporadic both days I stayed breakfast first nite the potatoes were cold/ half frozen. Second morning all good
Doug
Stayed 2 nights in Feb 2024
Response from Hampton Team on Feb 24, 2024
Dear guest, Thank you for your feedback. We apologize for the inconvenience during your stay and hope you are able to give us another opportunity to provide you with a superior experience.
10/10 Excellent
Cora
Feb 20, 2024
Cora
Stayed 1 night in Jan 2024
Response from Team Hampton on Feb 24, 2024
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
10/10 Excellent
anthony
Traveled with family and small children, Traveled with family
nos atendieron super bien..!!
el próximo año regresaremos.
anthony
Stayed 3 nights in Feb 2024
Response from Team Hilton on Feb 17, 2024
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
6/10 Okay
JAEHYEON
Business traveler
Feb 13, 2024
Disliked: Amenities
Train noise at night makes me annoying. But overall, it was not bad to stay couple of days.
JAEHYEON
Stayed 4 nights in Feb 2024
Response from - Hampton Inn and Suites Houston Heights on Feb 14, 2024
Dear guest, Thank you for your feedback. We apologize for the inconvenience during your stay and hope you are able to give us another opportunity to provide you with a superior experience.
8/10 Good
LEE
Feb 13, 2024
Liked: Cleanliness, staff & service
LEE
Stayed 2 nights in Feb 2024
Response from - Hampton Inn and Suites Houston Heights on Feb 14, 2024
Dear guest, Thank you for your feedback, we hope to see you again!
10/10 Excellent
Giselle
Feb 10, 2024
Giselle
Stayed 1 night in Feb 2024
Response from Team Hilton on Feb 11, 2024
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
10/10 Excellent
Arieayianna
Jan 28, 2024
Arieayianna
Stayed 1 night in Jan 2024
Response from Team Hilton on Mar 22, 2024
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit with us.
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
It’s next to an extremely busy Mexican restaurant. The restaurants parking lot is not big enough so there are always cars blocking the lot to the hotel. Only real complaint.
Krystal
Stayed 1 night in Jan 2024
Response from Team Hilton on Jan 28, 2024
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
Enjoyed my stay, staff was polite. Breakfast was good, check in and check out were easy.
Piilani
Stayed 1 night in Jan 2024
Response from Team Hilton on Jan 26, 2024
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
10/10 Excellent
Eduardo
Jan 6, 2024
Liked: Cleanliness
Everything Excellent
Eduardo
Stayed 2 nights in Dec 2023
Response from Team Hilton on Jan 26, 2024
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
8/10 Good
Jorge
Jan 5, 2024
Jorge
Stayed 2 nights in Dec 2023
Response from Team Hilton on Jan 26, 2024
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
10/10 Excellent
Tammy
Traveled with partner
Jan 2, 2024
Liked: Amenities
Everything was to my liking.
Tammy
Stayed 3 nights in Dec 2023
Response from Team Hilton on Jan 6, 2024
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
10/10 Excellent
NATASHA
Jan 2, 2024
NATASHA
Stayed 4 nights in Dec 2023
Response from Team Hilton on Jan 26, 2024
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
Great place to stay. Complementary breakfast was nice. Stayed for an extended stay - we had no issues. Staff were attentive and friendly. Would definitely stay here again.
Jasmon
Stayed 7 nights in Dec 2023
Response from Team Hilton on Jan 6, 2024
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
Overall good, we stayed for two nights and they had same breakfast both the days. I have stayed in other hotels and they chg their menu daily.
manoj & Pooja
Stayed 2 nights in Dec 2023
Response from Team Hampton on Dec 29, 2023
Thank you for taking the time to provide us your feedback. Our teams work hard to provide clean rooms, friendly service, comfortable surroundings every guest, every stay. We apologize for the inconvenience regarding our breakfast menu. Thank you for providing us your feedback!
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
10/10 Excellent
Marilyn
Traveled with family
Dec 27, 2023
Very clean, modern facility. Friendly, helpful staff
Marilyn
Stayed 3 nights in Dec 2023
Response from Team Hilton on Dec 28, 2023
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
Have stayed in this hotel at least 3 times. Staff is friendly anfd attentive, The hotel as a whole was clean. My room was neat and clean. At check in front desk staff answered all my questions before I even had to ask. Check out was simple. Will stay there again.
Kathleen
Stayed 3 nights in Dec 2023
Response from Team Hilton on Dec 28, 2023
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit.
To et upgraded to a suite it was great. WiFi could be better Breakfast could be better
Ranjay
Stayed 1 night in Dec 2023
Response from Team Hilton on Jan 1, 2024
Thank you for taking the time to provide us your feedback. Our teams work hard to provide clean rooms, friendly service, comfortable surroundings every guest, every stay. We apologize for the inconveniences regarding your breakfast and the Wi-Fi as well. We understand your frustrations. Thank you for providing us your feedback!