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Reviews of Buffalo Bayou Condos by Barsala

4 out of 5
Buffalo Bayou Condos by Barsala
1320 Montrose Blvd, Houston, TX

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 52 reviews" "
Rating 8 - Good. 6 out of 52 reviews" "
Rating 6 - Okay. 5 out of 52 reviews" "
Rating 4 - Poor. 3 out of 52 reviews" "
Rating 2 - Terrible. 8 out of 52 reviews" "

8.4/10

Cleanliness

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Deja

Traveled with partner
Liked: Amenities, property conditions & facilities
The apartment was nice and equipped. They had a pool and pool table that was very fun. Nice are.

2/10 Terrible

William

Business traveler
Liked: Property conditions & facilities
Disliked: Amenities
The check in process is absolutely insane and inconvient. After a long day of traveling, I tried to check in ten minutes before 5pm without even thinking because normally check in times everywhere is 3pm. Well the keys were lost and couldn't get them for another 30 minutes and that's only because someone that lived there helped me...not Barsala customer service. Also it's a compound with intense "rules." I would suggest you look for another spot considering the price.
Stayed 2 nights in Jul 2022

10/10 Excellent

Guillermo

Liked: Cleanliness, room comfort
Just book it already!
I wouls definitely stay there again in a heartbeat. Had a few hiccups with getting our key or the breaker tripping once. But other than those minor things, our guest experience help, answered any questions that arose or had issues with. Very clean, security for the building was extremely nice and reassuring. We used it as a stay-cation and will be doing it again in the future. Well worth it. If you are thinking about it, do it. Amenities alone made the trip worth it besides the great views.
Stayed 2 nights in May 2022

4/10 Poor

Graham

Stayed 15 nights in May 2022

10/10 Excellent

danielle, Dallas

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice. Tidy and neat. Adequate supplies. Easy to follow directions. Customer service was prompt and efficient.
Stayed 2 nights in Jun 2022

6/10 Okay

Shawn

Business traveler
Liked: Cleanliness, room comfort
Communication
Everything was very nice except I didn’t have any bath tissue and or any clean towels they were in the washer not washed I had spoke to the helpline on a few occasions they said they would have someone bring me toilet tissue never happened I had to purchase my own
Stayed 3 nights in Jun 2022

2/10 Terrible

Joy

Traveled with family
Disliked: Room comfort
Disappointing
Terrible experience, poor communication between Barsala management and on-site manager. First booking was cancelled by the on-site manager- something about a long-term occupant but the listing continued to show available. Had to go through the Barsala website which prevented reward collection. Once a reservation was finally reserved, the unit was on the street with traffic all night long, and the bed was sunken in. Management moved us but charged extra. None of the furniture is comfortable, and extra towels, blankets etc. are unavailable. Overall, dont expect to do more than eat & shower here.
Stayed 2 nights in May 2022

10/10 Excellent

alan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pool is amazing. Plenty of space in the condo. The staff was very responsive and timely if any issues arose
Stayed 3 nights in May 2022

10/10 Excellent

Alonzo

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2022

2/10 Terrible

Carrie

Stayed 3 nights in May 2022

10/10 Excellent

Katie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very safe. Quiet building with no loud parties, great for families and seniors. It is a much more sophisticated alternative to Midtown.
Stayed 5 nights in May 2022

10/10 Excellent

Tori

Liked: Cleanliness, room comfort
Great view and service!
This place was very clean and secure. It was minutes from River Oaks shopping and late night dining. We loved it. Great view from balcony and pool. Just have a little patience with the online check-in and key process, because after that - you are good to go! It also had a nice game room and lobby area.
Stayed 2 nights in Apr 2022

10/10 Excellent

Carmen

Liked: Amenities, property conditions & facilities
The view was amazing from our room and from the pool! The pool was so relaxing and the hangout area was so chic! The room it’s self was great! Only thing was that the room was a bit dusty from I guess being vacant for a while and the floors were a bit firstly but there is a broom and I just swept it up and went on with my stay. I was satisfied and will book again! Thank you for an amazing stay in Houston 💕
Stayed 3 nights in Apr 2022

6/10 Okay

Colin

Liked: Cleanliness
The apartment was great, new and spacious studio w everything you need and more. Unfortunately The bed was terrible, I was actually shocked at how bad it was, it literally felt like a broken mattress. Also maybe it was just my luck and timing but the hot tub/spa was broken when I went to use it and also the really cool cappuccino machine in the downstairs lobby needed servicing. Oh the in suite washer//dryer and gym downstairs was really convenient and nice as well. I booked four nights and made the mistake of thinking every night was the same price and then found out I was paying more than double what I anticipated on a couple nights :( read the details carefully when booking through third parties.
Stayed 4 nights in Apr 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Room comfort
Pick somewhere else
I would not recommend this company. This was hands down the worst check in process I have ever experienced. I was moved three times, and at one point another customer walked in my room because he was also completely confused. Accommodations were meh…definitely not 4 stars. They also have a non-industry standard check in time of 5pm and charge $100 to arrive early. Additionally, they have sound monitors in the room, which isn’t really a problem, but just feels invasive.
Stayed 4 nights in Mar 2022

6/10 Okay

Joel

Stayed 2 nights in Mar 2022

10/10 Excellent

Natosha

Stayed 3 nights in Mar 2022

8/10 Good

Robert

Traveled with family
Disliked: Cleanliness
Could have been better experience
Unfortunately one of the thw two booked condos were not cleaned from the previous stay(bed, towel on the floor, plate in the sink). However, property management provided an additional bed for the night and cleaned the condo the next morning.
Stayed 2 nights in Mar 2022

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Mar 2022

10/10 Excellent

kamesha

Business traveler
Liked: Cleanliness, room comfort
Flawless Stay
Beautiful unit that was fairly new. All new fixtures, new and modern. Decorated nice and was comfortable! Check in was detailed and easy. Excellent safe location. I am definitely booking again
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Shequita

Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Check in and check out procedures can be improved. There is no manager on site and online document verification etc. is flawed when booking via hotels.com.. No upfront email as announced etc. So best to be proactive. Needs good reliable US data connection to finalize check in. Took me about 1,5 hours to get it done, which is bothersome after a 20hr+ international travel day. Also I witnessed a lot of folks having similar issues.. once checked in the property is beautiful.. Not much information on check out procedure.. Key is supposed to be returned to key cafe.. in room there is contradicting information that states ro leave keys in apartment. Key cafe needs to be opened with tag on keys not the apartment fob, which is noteworthy. tableware was missing two glasses which were announced to be brought, but did not happen over 12 night stay. Other tham these smaller hickups it is a great spot to be
Stayed 12 nights in Dec 2021

10/10 Excellent

Scott

Liked: Cleanliness, room comfort
Stayed 11 nights in Dec 2021

10/10 Excellent

Arnicea

Liked: Cleanliness, room comfort
Must stay
The overall stay was great. Great location, plenty of eating spots and beautiful view. Will definitely stay again
Stayed 2 nights in Jan 2022

4/10 Poor

Corey

Traveled with family
Liked: Cleanliness, room comfort
I didn’t like the room because they don’t have tv in living room
Stayed 2 nights in Dec 2021

10/10 Excellent

Brittney

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2021

8/10 Good

Boerge

Business traveler
Liked: Cleanliness, room comfort
Stayed 13 nights in Nov 2021

10/10 Excellent

Jorge

Liked: Cleanliness
Perfect for spending a couple of days in Houston. Very spacious studio, bathroom and kitchen with access to swimming pool with a beautiful view on downtown. Need to download an app and follow several steps to check-in but on site manager Ahmed was very friendly and helpful.
Stayed 3 nights in Dec 2021
Response from Customer Support on Dec 15, 2021
We appreciate your valuable feedback!

10/10 Excellent

Erica

Liked: Room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
My boyfriend and I loved our week stay here. It had amazing amenities including a bocce court, game room, pool, beautiful kitchen, laundry, etc. It was clean and was in a perfect location for the things we had planned. Would stay again!
Stayed 5 nights in Oct 2021

2/10 Terrible

Luis

checking is at 5PM and Checkout is at 11AM and if you want to extend you have to pay... Also this is not a hotel its a condo, which I think should not be listed on this site for hotels.
Stayed 2 nights in Oct 2021

2/10 Terrible

Robert, AUSTIN

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
What a nightmare. A 10 step system to get into the condo. I was told I would get a text with a code for the gate. Never did and had to call them. I was told the keys would be in the ridiculous "KeyCafe". They weren't and I had to call them. I finally got into the building to find out my room changed at the last minute and when I entered it it had never been cleaned from the previous client. Filthy. I called and they changed my room yet again. I should not have to go through that kind of a mess to get into my room at this price. BTW, jacuzzi was broken, fire pits were broken, cannot change TV channels in the gym, and the manager, Ahmad, would never call me back. Never again Barsala!
Stayed 3 nights in Sep 2021

2/10 Terrible

Terryka D

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Ahmad was so unprofessional. After I stayed and left my review in Barsala actual site; he called to check me and not out of concern. There was a plate of food left under the bed, so I know the cleaning people aren’t cleaning properly! Even said “you won’t stay with us no more.. and used an f bomb”.. very sassy tone portraying to be a woman!! Highly not recommended! If I could leave a negative star, I would.
Stayed 3 nights in Sep 2021
Response from -Barsala Houston on Sep 8, 2021
Thank you for your feedback Terryka. While we appreciate all guest feedback, mutual respect is a top priority of ours here at Barsala. We do not tolerate name calling of our team members and will not tolerate said disrespect to our guests in the same token! We will make sure to address the above concerns of cleanliness and the Manager and thank you for staying with us!

10/10 Excellent

Mukul

Traveled with family
Liked: Cleanliness, room comfort
A perfect stay!
What a great property! The condo was large, clean and well stocked on essentials. There were great amenities in the building as well! Our two kids had a great time at the pool and the arcade/lounge. Any questions we had were very quickly responded to. We will be back for sure!
Stayed 5 nights in Aug 2021
Response from -Barsala Houston on Sep 8, 2021
Mukul, Thank you so much for your feedback! We hope to see you again soon and please feel free to reach out shall you need accommodations in any other city or when you're ready to return!

8/10 Good

Nazish

Traveled with partner
Liked: Amenities, property conditions & facilities
Modern, beautiful and comfortable stay! Would definitely consider staying here again!
Stayed 5 nights in Aug 2021
Response from -Barsala Houston on Sep 8, 2021
Your feedback is greatly appreciated! We hope to see you again soon!

10/10 Excellent

Rimnonga and Candis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean, very safe. It felt like my home away from home.
Stayed 7 nights in Aug 2021
Response from -Barsala Houston on Sep 8, 2021
We love that you were able to make yourself at home here with us at Barsala! Please call us when you're ready to make us your home away from home again!

2/10 Terrible

Travas

Stayed 2 nights in Aug 2021

8/10 Good

Scott, Roland

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and new. Great pool, gym, and game room/lounge. The apartments are a bit under furnished and the couch was not comfortable. The ice and water in my refrigerator didn't work. It is certainly safe but there are far too many security doors to pass through to do anything or go anywhere in the building.
Stayed 2 nights in Aug 2021
Response from -Barsala Houston on Sep 8, 2021
Scott, Control access is surely a priority for us here at Barsala Montrose so thank you for taking notice! We will take the above feedback and thank you for staying here with us!

10/10 Excellent

Cheshana

Traveled with family
Liked: Cleanliness, room comfort
Perfection!
Our stay was absolutely amazing. From the detailed instructions to check in to the convenience of being able to text and get immediate responses when I had questions. Everything was absolutely wonderful.
Stayed 6 nights in Aug 2021
Response from -Barsala Houston on Sep 8, 2021
Thank you so much for staying here with us! We look forward to seeing you again soon!

6/10 Okay

James

Liked: Cleanliness
Nice Building,Access was like a BNB,No Front Desk
Access to the parking garage was not good. Mostly to do with operator (us) error. But, our key was not in the key box and the directions indicated that it would be and that was confusing. We waited for 20 minutes for someone to bring it to us in the parking garage. Read the access instructions when you receive them and again before you enter the parking garage. The steps are called out well but, there are a lot of steps.
Stayed 2 nights in Aug 2021
Response from -Barsala Houston on Sep 8, 2021
James, Thank you so much for your honest feeback! We will make sure to knock it out of the park for you next time and hope to see you soon! Thank you for staying with us!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Privacy and very secure
Stayed 5 nights in Jul 2021
Response from -Barsala Houston on Aug 13, 2021
Hi there! Thank you so much for your 5-star rating!

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2021
Response from -Barsala Houston on Aug 13, 2021
Thank you so much for your awesome 5-star rating!

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, room comfort
Beautiful view
We enjoyed our stay. Our studio was beautiful with a great view. Could use a little more seating in the living room, but there were bar stools in the kitchen. Overall, it was perfect!
Stayed 8 nights in Jul 2021
Response from -Barsala Houston on Aug 13, 2021
Rebecca, thank you so much for your review and we are glad to hear Barsala is making its way to the top of your perfect list! We hope to see you soon!

10/10 Excellent

Daylon

Stayed 2 nights in Jul 2021
Response from -Barsala Houston on Aug 13, 2021
Thank you so much for your 10 star rating Daylon we are so glad you enjoyed staying here with us at Barsala Montrose!

6/10 Okay

Verified traveler

Traveled with group
Liked: Amenities, property conditions & facilities
Nice property but the worst bed I’ve ever slept on.
Stayed 5 nights in Jun 2021
Response from -Barsala Houston on Aug 13, 2021
Thank you for your review and love all feedback! We hope to see you again soon!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The condo was extremely nice. I enjoyed stay here, the condo was very spacious and clean. The pool area was nice with a beautiful view. I would definitely recommend staying here again.. The condo was extremely clean.. Fully supplied.. Very easy to check-in with clear instructions.. Our check-in person was very responsive, he came to clean as we were there, anything that I needed he made himself available.
Stayed 2 nights in Jun 2021
Response from -Barsala Houston on Aug 13, 2021
Hello there! We are so glad service showcased how Barsala truly operates in your experience at Barsala Montrose and thank you so much for your kind review!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice apartments! Amenities are great
Stayed 7 nights in Jun 2021
Response from -Barsala Houston on Aug 13, 2021
Thank you so much for your review and we are glad that you got to take a full experience in at the community! We hope to see you soon!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This condo was amazing very clean we loved everything about it I would highly recommend to stay here if you are visiting Houston !
Stayed 3 nights in Jun 2021
Response from -Ahmad Abercrombie on Jun 16, 2021
Good afternoon, Thank you so much for your feedback! We hope to see you again and please let us know if we can accommodate you in any other cities that we have!

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay when in Houston! Both the location and actual apartment where very nice!! I would definitely stay there again next time I’m in town!
Stayed 2 nights in May 2021