Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews of Econo Lodge Hesperia - Victorville I-15

2 out of 5
Econo Lodge Hesperia - Victorville I-15
11976 Mariposa Rd, Hesperia, CA

Reviews

8.0

Very Good

Rating 10 - Excellent. 365 out of 931 reviews" "
Rating 8 - Good. 331 out of 931 reviews" "
Rating 6 - Okay. 130 out of 931 reviews" "
Rating 4 - Poor. 60 out of 931 reviews" "
Rating 2 - Terrible. 45 out of 931 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on May 21, 2024
Hello Henry,We are thrilled to hear that you had a wonderful stay with us! We are grateful for your kind words and hope to welcome you back soon for another fantastic experience.

10/10 Excellent

J Pedro

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Manager on May 17, 2024
Hello J Pedro,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on May 14, 2024
Hello Christian, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

6/10 Okay

ovik

Disliked: Property conditions & facilities
I couldn’t take shower, because there was an issue with plumbing, water was filling up in bathtub
Stayed 1 night in Apr 2024
Response from Manager on Apr 30, 2024
Hello ovik,We apologize for any inconvenience you experienced during your stay. Your feedback has been noted, and we encourage you to reach out to management directly to discuss your concerns further. Your satisfaction is important to us, and we appreciate you bringing this to our attention.

10/10 Excellent

Jose

Stayed 1 night in Apr 2024
Response from Manager on May 14, 2024
Hello Jose,We are glad to hear that you had a wonderful stay at our hotel! Your satisfaction is our top priority, and we look forward to welcoming you back again soon.

2/10 Terrible

Shellease

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay here again! I couldn’t get any cold water to come out of the shower so I had to take a scalding hot shower I couldn’t even stand directly in the water because it was too hot and I could not adjust the temperature. There was a hole in the drywall above the shower exposing wires and insulation. The toilet was dirty. The pillows were lumpy, the bed was uncomfortable, the lighting above the mirror was terrible so I could hardly see to get ready for the day. The breakfast choices was terrible, no coffee in the rooms. It just had a dirty feel, I got in at 1am after driving 10 hrs, thankfully I only booked one night at this place. I couldn’t wait to get out of that place.
Stayed 1 night in Apr 2024
Response from Manager on Apr 25, 2024
Hello Shellease, I'm sorry to hear about your experience. We take all feedback seriously and will address these issues with our team for improvement. We strive to provide a comfortable stay for all our guests. Your comments will help us to enhance our services for future patrons.

2/10 Terrible

Lizbeth Guadalupe

Stayed 1 night in Apr 2024
Response from Manager on Apr 17, 2024
Hello Lizbeth Guadalupe, We are sorry to hear that your experience did not meet our usual standards. Please don't hesitate to contact us directly to discuss any issues you may have encountered during your stay. We value your feedback and would like the opportunity to address your concerns.

8/10 Good

Olga

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Parking very dirty
Stayed 1 night in Apr 2024
Response from Manager on Apr 15, 2024
Hello Olga, We value your feedback and apologize for any inconvenience caused by the cleanliness of the parking area. Your comments will be shared with the relevant team for further review and attention to ensure a more pleasant experience for all our guests. Thank you for bringing this to our attention.

6/10 Okay

Karen

Traveled with partner
Liked: Staff & service
I was bummed to learn we had to pay a 100 dollar additional fee. Even though it should be reimbursed, we were not told of this fee when we booked through expedia. The road noise is intense so bring ear plugs and a white noise machine.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Karen, We apologize for any inconvenience caused by the additional fee. It's always best to reach out to the hotel directly for any booking details. Your feedback on the road noise is duly noted for future improvements. Your comments are valuable in helping us enhance our guests' experiences.

10/10 Excellent

Kent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and newer. Good bed.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 7, 2024
Hello Kent,We're delighted to hear you found the room clean and enjoyed our comfortable bed. Your feedback is valuable to us as we strive to provide a great stay for all our guests. If you have any further comments or suggestions, please feel free to reach out to us.

10/10 Excellent

Eric

Stayed 2 nights in Mar 2024
Response from Manager on Apr 9, 2024
Hello Eric,We're thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

6/10 Okay

Robert

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Manager on Mar 18, 2024
Hello Robert, We appreciate you choosing to stay with us and hope you had an enjoyable stay overall. Feel free to contact us directly if you have any specific feedback to share from your recent visit.

10/10 Excellent

Herminia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so much better than many expensive hotels I’ve been to. Very clean and spacious, had microwave and nice comfortable beds. The only one thing I noticed was a squeaky noise on the floor/carpet when walking on it. It was upstairs so I don’t what’s the downstairs like. I will stay here again.
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello Herminia,Thank you for your review! We are delighted to hear that you enjoyed your stay with us and appreciated our cleanliness, spacious rooms, and amenities. We appreciate your feedback regarding the noise on the floor and will ensure it is looked into. We look forward to welcoming you back on your next visit.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice a clean I was happy about going back
Stayed 2 nights in Mar 2024
Response from Manager on Mar 16, 2024
Hello Craig,We appreciate your positive feedback and are delighted to hear you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future for another enjoyable experience.

10/10 Excellent

Kent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My only issue was the very noticeable smell of cleaning fluid.
Stayed 1 night in Mar 2024
Response from Manager on Mar 15, 2024
Hello Kent,We appreciate your feedback regarding the cleaning fluid smell and will address it accordingly to improve our guest experience. Thank you for bringing this to our attention.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean place
Stayed 3 nights in Mar 2024
Response from Manager on Mar 15, 2024
Hello Craig,We are delighted to hear that you found our hotel to be clean during your stay. Our team takes great pride in maintaining high cleanliness standards to ensure a comfortable experience for all our guests. We hope to welcome you back in the future for another pleasant stay.

2/10 Terrible

Gary

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Gary, We're sorry to hear that you didn't fully enjoy your stay. Please don't hesitate to contact us directly with any specific feedback you may have so we can address any concerns and improve for the future.

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Hello Tara,We are pleased to hear that you appreciated our customer service during your stay. Our team works hard to ensure a positive experience for all guests. Your feedback is valuable to us as we strive to maintain high standards of service. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 Excellent

Susana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2024
Response from Manager on Feb 13, 2024
Hello Susana,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Mishelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on Feb 10, 2024
Hello Mishelle,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. We appreciate your positive rating and hope to welcome you back in the future for another exceptional stay.

10/10 Excellent

Diego R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 28, 2024
Hello Diego R,Thank you very much for choosing our hotel for your stay! We are thrilled to hear that you had an excellent experience with us. Should you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Nancy

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
It was nice place to stay.
Stayed 1 night in Dec 2023
Response from Manager on Jan 27, 2024
Hello Nancy,Thank you for choosing our hotel for your stay. We're delighted to hear that you found our place enjoyable. We hope to welcome you back in the future for another pleasant experience.

2/10 Terrible

Tonya

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures for the property and rooms are misleading and the rooms are dirty
Response from Manager on Jan 26, 2024
Hello Tonya,Thank you for sharing your feedback with us regarding the property and room presentation. We apologize if the pictures may have caused any confusion. We are constantly working towards improving our services and will take your comments into consideration to ensure a better experience for future guests.

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Clean and uncomfortable
The room was clean and the service was great. My only issue was the mattress was horrible.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 20, 2024
Hello David,Thank you for choosing to stay with us and for your positive feedback on our cleanliness and service. We appreciate your input regarding the mattress and apologize for any inconvenience caused. We value your feedback and will take it into consideration for future improvements.

2/10 Terrible

Lisa

Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Lisa, We're sorry to hear that you had a less than satisfactory experience with us. We would appreciate it if you could reach out to us directly with any specific feedback or concerns you may have, so we can address them accordingly.

10/10 Excellent

Siyad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Manager on Jan 16, 2024
Hello Siyad,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience. We hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were undersized, there weren't enough blankets, the ones that were there thin and cheap. Tile and carpet floor s were dirty.
Stayed 1 night in Jan 2024
Response from Manager on Jan 13, 2024
Hello Michael, Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience you encountered with the bedding and cleanliness of the floors. We strive to maintain high standards of comfort and cleanliness, and we appreciate you bringing these concerns to our attention. Your comments will be shared with the appropriate teams for further improvement.

8/10 Good

Lupe

Stayed 2 nights in Dec 2023
Response from Manager on Jan 31, 2024
Hello Lupe, We appreciate you taking the time to rate our hotel and for choosing to stay with us. We hope you had a pleasant experience during your visit. If you have any specific feedback or suggestions, we encourage you to reach out to us directly so we can better address your needs. We look forward to welcoming you back in the future for another enjoyable stay.

8/10 Good

janell

Disliked: Room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 12, 2024
Hello janell,Thank you for choosing our hotel for your stay! We're glad you had a positive experience with us. If there is anything specific that you enjoyed during your stay, please feel free to share it with us. We would love to hear your thoughts and look forward to welcoming you back in the future.

4/10 Poor

Tanay Mondragon

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not exactly what we expected.
Stayed 2 nights in Dec 2023
Response from Manager on Jan 10, 2024
Hello Tanay Mondragon, Thank you for your feedback. We apologize that your experience did not meet your expectations. We appreciate your input and will take it into consideration for future improvements. If you have any further concerns, please reach out to our management team directly.

8/10 Good

Tara

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Manager on Jan 9, 2024
Hello Tara,Thank you for choosing to stay with us. We appreciate your business and hope you had a pleasant experience during your time here. If you have any specific feedback or concerns about your stay, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Good

Ron

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023
Response from Manager on Jan 8, 2024
Hello Ron,Thank you for staying with us and taking the time to leave a rating. We are glad that you had a positive experience during your stay. We appreciate your support and hope to welcome you back in the future for another enjoyable visit. Safe travels!

4/10 Poor

María-Lourdes

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Jan 4, 2024
Hello María-Lourdes, We apologize if your recent stay with us did not meet your expectations. Please do not hesitate to reach out to our hotel directly so we can address any specific concerns you may have had. We appreciate your feedback and hope to have the opportunity to improve your experience in the future.

8/10 Good

Nelson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 31, 2023
Hello Nelson,Thank you for choosing our hotel for your stay! We appreciate your positive rating and we're glad to hear that you had a pleasant experience. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another great stay.

10/10 Excellent

Mayra

Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Mayra,We are thrilled to hear that you had a fantastic stay at our hotel. Your satisfaction is our top priority, and we are glad that we were able to meet your expectations. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Good

Azhar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Azhar,Thank you for choosing our hotel for your stay. We're glad to see that you had a positive experience with us. If you have any feedback or additional comments, please do not hesitate to reach out to us directly so we can address any concerns you may have had. We hope to welcome you back in the future for an even better experience.

4/10 Poor

Rafael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds are horrible could ot sleep.
Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello Rafael,Thank you for your review. We apologize for any inconvenience you experienced with the beds during your stay. We appreciate your feedback and will take it into consideration for future improvements.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 13, 2023
Hello Jonathan, Thank you for choosing our hotel for your stay. We appreciate your business and hope you had a pleasant experience. If there's anything specific you would like to share about your stay, please feel free to reach out to us. We value your feedback and look forward to welcoming you back in the future.

8/10 Good

Mishelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello Mishelle,Thank you for choosing to stay at our hotel. We appreciate your rating and are glad to hear that you had a positive experience. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another great stay.

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the room
I've been to alot of hotels and this one I like the most love the costumer service and the room.
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello Mayra,We are delighted to hear that you enjoyed your stay at our hotel and found our customer service and rooms to your liking. We strive to provide exceptional service and comfortable accommodations to all our guests. Thank you for your kind feedback, and we hope to welcome you back for another wonderful experience in the future.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Didn’t enjoy my shower
Room was nice and clean but when morning came and I jumped into the shower water kept going from hot to cold extremely cold and extremely hot it even burned my scalp. When I got out the shower the light went out for a couple of seconds. We also found a cockroach in the restroom.
Stayed 2 nights in Dec 2023
Response from Manager on Dec 6, 2023
Dear Guest, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The ease of check in
Stayed 1 night in Nov 2023
Response from Manager on Dec 2, 2023
Hello Keith,Thank you for sharing your feedback regarding the ease of check-in during your recent stay. We sincerely apologize for any inconvenience or delays you may have experienced. Our team constantly strives to improve our processes and will take your comments into consideration to ensure a smoother check-in experience for our future guests. Please feel free to reach out to our management team for any further assistance or feedback you may have.

10/10 Excellent

Denell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone all around was very courteous and helpful
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Denell,Thank you for sharing your feedback about the courteous and helpful staff during your stay. We strive to provide exceptional service to all our guests and it's wonderful to hear that our team made a positive impression. We appreciate your kind words and hope to welcome you back soon for another great experience.

8/10 Good

Edwin

Liked: Amenities
Nice room
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Edwin,Thank you for your kind feedback on our room. We're pleased to hear that you found it to your liking and we hope you had a comfortable stay with us. If you have any further comments or suggestions, please feel free to contact our management team. We appreciate your review and look forward to welcoming you back in the future.

10/10 Excellent

Shay

Stayed 2 nights in Nov 2023
Response from Manager on Dec 17, 2023
Hello Shay,We are thrilled to hear that you had such a positive experience during your stay at our hotel! We take great pride in providing excellent service and ensuring our guests have a comfortable stay. If there is anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back in the near future!

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brent was friendly and provided excellent customer service
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Patricia,Thank you for taking the time to share your positive experience with Brent! We pride ourselves on delivering excellent customer service and it's great to hear that Brent was friendly and attentive during your stay. We appreciate your feedback and will pass on your kind words to Brent. We hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Frederick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fine, not much of a breakfast. Very basic , coffee, juice, sweet roll in plastic, and not even a table or chairs. First stop each day was for breakfast. Room was clean and made up everyday.
Stayed 3 nights in Nov 2023
Response from Manager on Nov 28, 2023
Hello Frederick, Thank you for taking the time to share your feedback with us. We appreciate your compliments on our clean and well-maintained rooms. We understand that our breakfast offerings were not to your satisfaction and apologize for any inconvenience caused. Your comments have been noted and will be shared with the appropriate team for further improvement. We hope to welcome you back in the future for a better experience.

10/10 Excellent

Daniel

Stayed 1 night in Nov 2023
Response from Manager on Dec 16, 2023
Hello Daniel,We are thrilled to hear that you had a fantastic stay with us! It was a pleasure hosting you and we appreciate you choosing our hotel. We hope to welcome you back in the future for another memorable experience.

10/10 Excellent

Scott

Stayed 3 nights in Nov 2023
Response from Manager on Nov 25, 2023
Hello Scott,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service and exceed our guests' expectations. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us. We look forward to welcoming you back in the future.

8/10 Good

Nadine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was hassle free. Room didn’t have a motel room smell, very clean, comfortable beds. Wish more motels were like this. I would stay here again.
Stayed 1 night in Nov 2023
Response from Manager on Nov 23, 2023
Hello Nadine,Thank you for sharing your positive feedback regarding your hassle-free check-in experience, clean room, and comfortable beds. We greatly appreciate your compliment and we're thrilled to hear that you would choose to stay with us again. We strive to provide a pleasant and comfortable experience for all our guests. We look forward to welcoming you back in the future.