All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Maria Glo Hotel Airport on May 26, 2024
Hello Jeffrey,Thank you for your feedback. Conviniency is exactly what we aim for. Great to hear that your visit went so well and welcome again!Kind regards,MariaReceptionGlo Hotel Airport
8/10 Good
Gary
Traveled with family
May 25, 2024
Liked: Cleanliness, staff & service
This hotel is convenient for a layover stay at the airport. Small but clean rooms. I would book again if needing a layover again in the Helsinki airport
Gary
Stayed 1 night in May 2024
Response from Hanna/GLO Airport on May 25, 2024
Dear Gary,Thank you for your kind feedback and warmly welcome back again!Kind Regards,
Currently the only hotel in the airport itself, so extremely convenient, especially for those eith early morning flights. A few needed improvements -- some breakfast offerings, free coffee.
James
Stayed 1 night in May 2024
Response from Kind Regards,Hanna/Reception on May 23, 2024
Dear James,Thanks for your feedback! We're glad you found our location convenient and enjoyed your stay. We appreciate your suggestion for breakfast offeringss and coffee. We're excited to share that we'll soon have a deli offering small snadwiches and more. We hope to see you again soon!
Adequate at best, expect to do everything yourself - all you booking details and passport details into an iPad and make your own room key. Room had mould and some of the (many) lights not working, only one bedside table in a double room.
Melanie
Stayed 1 night in May 2024
Response from Kind Regards,Hanna/Reception on May 13, 2024
Dear Melanie,Online check-in is voluntary, not mandatory. You can always do the check in at the reception too, where our receptionists are happy to serve. I am truly sorry that your stay with us was not pleasant. Wishing you a good day ahead and thank you for taking your time to review our property. Take care! :)
The GLO Hotel Helsinki booked the room in the wrong month, then would not reimburse me after the mistake was brought to thier attention. Hotel management stated that it is hotel policy not to refund as soon as a booking has been made. So I ended up paying for a room a month after I had left Finland. The hotels costumer service policy needs a bit of work. So I will never book or recommend this hotel again.
Jason
Stayed 1 night in Mar 2024
Response from Best regards, Juulia / GLO Hotel Airport on Apr 5, 2024
Dear Jason, thank you for your review. We are sorry to hear you were not able to stay with us. You have made the booking through online travel agency and when you have made the booking, you have accepted their reservation policy. As the booking is not made through us directly, our hands are sealed and we can't make any changes to the booking. Therefore you were recommended to be in contact with the online travel agency to make the date change but unfortunately free cancellation period was closed already. For future bookings, we recommend to make a reservation directly through us and we have more freedom to make changes. We hope to see you at GLO Hotel Airport some other day!
This hotel is literally located a step away from arrival lobby of the airport. If you are looking for a hotel in the airport, not in the city, you have reasons for that. Just think about it and go for it. You save your time, energy, money, just everything. Besides, 600 bus is just right there, trains going to Helsinki is right there too.
Vivienne
Stayed 1 night in Mar 2024
Response from Juulia / GLO Hotel Airport on Mar 19, 2024
Dear Vivienne, thank you for your visit and feedback. we are delighted to hear you enjoyed your stay with us and our convenient location served the purpose of the trip. Warmly welcome back anytime!
Response from Karina/GLO Hotel Airport on Mar 4, 2024
Dear Richard, thank you for your feedback! I am so sorry to hear that your stay with us wasn't up to standards and it didn't go well. Despite everything we hope to see you back again! Best wishes,
Very easy to access from the airport terminal, well lit and nicely decorated area, staff were excellent and room was very comfortable bedding was clean and very high quality wash room was clean and had everything you required. great location to grab a few hours sleep between flights
Ewan
Stayed 1 night in Feb 2024
Response from Hanna/GLO Airport on Mar 3, 2024
Dear Ewan, warm thank you for sharing your feedback with us. We are happy to read that you are satisfied with your stay as well as our service. Warmly welcome back! :)Kindly,
10/10 Excellent
Dave
Feb 23, 2024
Dave
Stayed 1 night in Feb 2024
Response from Juulia / GLO Hotel Airport on Feb 24, 2024
Dear Dave, thank you for your stay at GLO Hotel Airport and review. We look forward to see you again! Have a splendid day.
2/10 Terrible
Yvonne
Feb 22, 2024
Yvonne
Stayed 1 night in Feb 2024
Response from Karina/Front Desk on Feb 23, 2024
Dear Yvonne, thank you for staying with and taking your time to leave us a feedback. We are so sorry to hear that your stay with us wasn't as good as expected and not up to our standards. We hope that despite everything we will see you in future as our guest once again!Best wishes,
2/10 Terrible
Samantha
Feb 7, 2024
Samantha
Stayed 1 night in Feb 2024
Response from Juulia / GLO Hotel Airport on Feb 9, 2024
Dear Samantha, thank you for your visit and review. Warmly welcome again!
Really please with the hotel and ease to get to from the terminal, staff were really friendly and helpful.
Joel
Stayed 1 night in Jan 2024
Response from Karina/GLO Hotel Airport on Feb 4, 2024
Dear Joel, thank you staying with us and taking your time to write your review. We are glad to hear that your are pleased with our staff and found our location convenient.Hope to see again soon!Best wishes,
2/10 Terrible
Sami, Wexford
Feb 2, 2024
Sami
Stayed 1 night in Feb 2024
Response from Juulia / GLO Hotel Airport on Mar 20, 2024
Hei Sami, kiitos vierailusta ja arvostelusta. Ikävä huomata, että hotellimme ei vastannut odotuksia. Kuulisimme mielellämme lisää missä voisimme parantaa. Mukavaa kevään jatkoa ja toivottavasti tavataan GLO Hotel Airportilla uudestaan!
We stayed for a night at the Glo Hotel at either end of our skiing trip to Lapland. The room was quiet, clean and comfortable and surprisingly well equipped with a Smart TV, etc. The location (within the airport) was perfect for our early morning connecting flights. Good food options nearby (24 hour supermarket and a few late night restaurants upstairs in the Airport food court). We enjoyed a delicious draught beer from the bar in the Hotel reception, which we took back to our room. The staff were really friendly and left us a lovely note in the room to welcome us back for our second visit! Just a tip if you are transferring to a morning flight, we hadn’t appreciated that our suitcases would be checked all the way through to our final destination, so make sure you remember to pack your pyjamas, toiletries and charger in your carry on luggage!
Francis
Response from Sanna on Jan 31, 2024
Dear Francis, Thank you for your stay with us and lovely feedback. We are super happy to hear that you had a excellent stay with us and you liked our draught beer (Helsinki Bryggeri Lager). Have a nice week and hope to see you again :)
10/10 Excellent
Ashley
Jan 28, 2024
Ashley
Stayed 1 night in Jan 2024
Response from Juulia / GLO Hotel Airport on Mar 20, 2024
Dear Ashley, thank you for your review and visit. Glad to hear you enjoyed your stay with us. Warmly welcome again!
10/10 Excellent
Galina, DELRAY BEACH
Jan 13, 2024
Galina
Stayed 1 night in Jan 2024
Response from Karina/GLO Airport on Jan 14, 2024
Dear Galina, thank you for staying with us and leaving such a lovely review. We are happy to hear you liked your stay and hope to see you again soon!Best wishes,
The most convenient location, perfect for an overnight layover in Helsinki! So comfortable and staff were friendly and efficient!
Courtney
Stayed 1 night in Jan 2024
Response from Juulia / GLO Hotel Airport on Jan 10, 2024
Dear Courtney, thank you for your visit and review. Glad to hear you enjoyed your stay with us and our convenient location served the purpose of the trip. Warmly welcome again!
10/10 Excellent
Leanna
Jan 1, 2024
Leanna
Stayed 1 night in Dec 2023
Response from Juulia / GLO Hotel Airport on Jan 7, 2024
Dear Leanna, thank you for your visit and review. Warmly welcome again!
Clean, modern and convenient as it lies actually within Helsinki airport.
Not for me. The room is small, although has most things you want, with no natural light or air. Its a pod type room designed for an overnight stay before a flight. The bed wasn't particularly comfortable, the air was dry and the lack of anything except water from the tap, in the room i didnt appreciate. So not for me but others may find it ok.
David
Stayed 1 night in Nov 2023
Response from Juulia / GLO Hotel Airport on Nov 30, 2023
Dear David, thank you for your visit and review. We are sorry to hear our hotel didn't meet your expectations. If you are looking for more space we also have more spacious Comfort rooms. We hope that we still get to welcome you as our guest again in GLO Hotel Airport!
no need to leave the airport, so perfect for overnight connections
C
Stayed 1 night in Nov 2023
Response from Karina/Front Office on Nov 28, 2023
Dear C,Thank you very much for staying with us at Glo Hotel Airport and thank you for your delightful review! It is very nice to read that your stay with us went flawlessly and that you especially liked location. We hope to have you as our guest again!Best Regards,
It's right in the airport, great if you are between flights.
Thomas
Stayed 1 night in Nov 2023
Response from Karina/Front Office on Nov 28, 2023
Dear Thomas,Thank you very much for staying with us at Glo Hotel Airport and thank you for your delightful review! It is very nice to read that your stay with us went flawlessly and that you especially liked location. We hope to have you as our guest again!Best Regards,
Comfortable place to stay one night if you have morning flight. Espesially if the weather is bad. Communication with the hotel was very easy and staff during check in was more welcomed than in neighboring Hilton where I stayed several times during my previous trips.
Galina
Stayed 1 night in Nov 2023
Response from Maria on Nov 21, 2023
Dear Galina,Thank you for your great feedback and welcome again!Kind regards,MariaGlo Hotel Airport
There was no hot water for our showers… also, I probably won’t stay there anymore because they do not offer breakfast like they used to in the restaurant attached to the hotel
Johnine
Stayed 1 night in Nov 2023
Response from Juulia / GLO Hotel Airport on Nov 13, 2023
Dear Johnine, thank you for your visit and review. We are sorry to hear there was problem with the shower. We hope you were in contact with our reception to solve the issue. We hope you enjoyed the stay otherwise and we will see again at GLO Hotel Airport!
10/10 Excellent
Kristen
Nov 5, 2023
Kristen
Stayed 1 night in Nov 2023
Response from Karina/GLO Hotel Airport on Nov 27, 2023
Dear Krristen,Thank you very much for staying with us at Glo Hotel Airport and thank you for your delightful review! It is very nice to read that your stay with us went flawlessly and that you especially liked our location. We hope to have you as our guest again!Best Regards,
Dear Ilpo, thank you for staying at GLO Hotel Airport and leaving your lovely review. We are happy to hear your stay with us went well and we'll be happy to have you back soon!Best wishes,
8/10 Good
Allen
Oct 25, 2023
Allen
Stayed 1 night in Oct 2023
Response from Karina/Front Office on Oct 28, 2023
Dear Allen, thank you for your stay at GLO Hotel Airport and for your rating. Welcome back soon! Best wishes,
Very impressive staying. The room is small, but well designed and very clean. The location is great, very convenient.
Xiao Tian
Stayed 1 night in Sep 2023
Response from Juulia / GLO Hotel Airport on Oct 11, 2023
Dear Xiao Tian, thank you for your visit and feedback. We are delighted to hear you enjoyed your stay with us and our convenient location served the purpose of the trip. Warmly welcome back anytime!
Very convenient option for an overnight stay prior to an early morning flight.
Hanna
Stayed 1 night in Oct 2023
Response from Karina/Reception on Oct 8, 2023
Dear Hanna, thank you for staying with us and leaving such a lovely review. We are happy to know that your stay with us went well and you are satisficed. Warm welcome back!Best wishes,
Extremely convenient and comfortable stay for a layover
Brian
Stayed 1 night in Sep 2023
Response from Janica / GLO Hotel Airport on Oct 3, 2023
Dear Brian, thank you for your review and your stay. Nice to hear that you have enjoyed your time with us. Warmly welcome again.
10/10 Excellent
Timo
Oct 2, 2023
Timo
Stayed 1 night in Sep 2023
Response from Juulia / GLO Hotel Airport on Oct 5, 2023
Hei Timo, kiitos arvostelusta ja yöpymisestä GLO Hotel Airportissa. Lämpimästi tervetuloa uudelleen vieraaksemme!
10/10 Excellent
Timo
Sep 19, 2023
Timo
Stayed 1 night in Sep 2023
Response from Sanna, Front desk on Sep 21, 2023
Hei Timo, Lämmin kiitos vierailusta ja sen arvioinnista. Mahtavaa kuulla, että majoitus oli sujunut hyvin kanssamme.Oikein mukavaa syksyä ja tervetuloa uudelleen!
10/10 Excellent
PATCHAYA
Sep 13, 2023
PATCHAYA
Stayed 1 night in Sep 2023
Response from Juulia / GLO Hotel Airport on Oct 5, 2023
Dear Patchaya, thank you for your visit and review. Warmly welcome back anytime!
8/10 Good
Gaku
Sep 5, 2023
Gaku
Stayed 1 night in Sep 2023
Response from GLO Hotel Airport on Sep 27, 2023
Dear Gaku, thank you for your review and stay. Warmly welcome again.
Response from Juulia / GLO Hotel Airport on Aug 29, 2023
Dear Anita, thank you for your stay at GLO Hotel Airport and feedback. We are pleased to hear you enjoyed your stay with us and liked our hotel. We hope we got to offer you a good night sleep before continuing your travels. Warmly welcome back anytime!
GLO is located in the Helsinki Airport, right after you exit from arrivals it’s to your left and down a flight of stairs. Looks a little spartan at first but the signage gets you to a very nicely appointed travel hotel. Rooms are small and efficient, it’s clean and the 24/7 staff are very nice. I made it from my room to security in 10 minutes. Also, the airport food court is open at all hours and the choices are better than your average Burger King or Subway choices, although those chains are also there. I travel constantly and can tell you that this was a first rate experience. Slept for six glorious hours and that was worth the price.
Paolo
Stayed 1 night in Aug 2023
Response from Hanna/GLO Airport Hotel on Aug 27, 2023
Hello Paolo,Thank you for taking your time to share your feedback with us. I am delighted to read that your experience with us was 10/10 and that especially the customer service including our convenient location was up to your liking. We wish you warmly welcome again!Until then all the best,
6/10 Okay
Anu
Aug 24, 2023
Liked: Staff & service, room comfort
Anu
Stayed 1 night in Aug 2023
Response from Juulia / GLO Hotel Airport on Aug 25, 2023
Hei Anu, kiitos vierailusta ja palautteesta. Toivottavasti tapaamme uudelleen GLO Hotel Airportilla!
Response from Juulia / GLO Hotel Airport on Aug 25, 2023
Dear Rachel, thank you for your visit and kind feedback. We are happy to hear you enjoyed your stay with us and liked our hotel. We hope to see you again at GLO Hotel Airport!
10/10 Excellent
Thunyaporn
Aug 20, 2023
Thunyaporn
Stayed 1 night in Aug 2023
Response from Reception on Sep 10, 2023
Dear Thunyaporn, thank you for staying with us and leaving such a lovely review. We are glad to see you enjoyed your stay with us and we'll be happy to have again! Welcome back! Best wishes,