Combined shower/tub, free toiletries, towels
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Reviews of Harbor Beach Inn

2 out of 5
Harbor Beach Inn
722 State St, Harbor Beach, MI

Reviews

8.2

Very Good

Rating 10 - Excellent. 74 out of 170 reviews" "
Rating 8 - Good. 65 out of 170 reviews" "
Rating 6 - Okay. 13 out of 170 reviews" "
Rating 4 - Poor. 7 out of 170 reviews" "
Rating 2 - Terrible. 11 out of 170 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Joseph

Traveled with family
Liked: Staff & service
Disliked: Amenities
The owners were very nice, but this is an older smaller property. Very unique but unless you want your room to be the experience of your visit it isn't great. Not a lot of options in Harbor Beach though, that is something the city should be looking at fixing. We left Harbor Beach three days earlier than intended because the room was tiny and the bed was extremely uncomfortable. Drove to Imlay City, paid $2 more a night for a suite that was 3-4 times larger, had two queen beds, a jacuzzi tub and continental breakfast.
Stayed 4 nights in Apr 2024
Response from manager on May 11, 2024
Thank you for your kind review hope to see you again sometime.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Feb 9, 2024
Thank you for the very kind review!! Hope to see you again soon!!

10/10 Excellent

Tyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the way I was welcomed. Her husband helped me get the key out of my rental car. My room was clean & I felt safe. In the room, they had papers to differnt restaurants & phone numbers to differant places. If I'm every in Harbor Beach again I will stay there.
Stayed 2 nights in Nov 2023

10/10 Excellent

Bette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly place to stay
The hotel is a small personally run hotel. The owner is very friendly. The hotel has some age to it but it has been well maintained.
Stayed 1 night in Oct 2023
Response from manager on Oct 21, 2023
Thank you for your very kind review!! We hope to see you again soon!!

8/10 Good

Laurrie

Traveled with partner
Liked: Cleanliness, staff & service
Pros: There was enough coffee in the room for two people to have at least 3 cups of coffee each!! So many other hotels just don't give you enough coffee to get going in the morning. This hotel is not fancy but was very clean. Cons: We booked a queen bed, but it was only a full size. The walls are very thin. You can hear your neighbors talking. The staff was very friendly but they were outside smoking when we arrived. It just looks unprofessional. Over all not too bad.
Stayed 1 night in Oct 2023
Response from manager on Oct 21, 2023
Thank you for kind review!! We are pleased to hear your stay was overall ok. wish it could have been better but remember we are a small motel, and smoking is permitted on our property just Not in the rooms, and the ashes and butts are kept picked up and threw away.

8/10 Good

Bruce

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly. Met the owner, very pleasant fellow.
Stayed 1 night in Oct 2023
Response from manager on Oct 21, 2023
Thank you for your kind review!! Hope to see you again soon!!

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very easy to walk to the down town area and the beach.
Response from Manager on Oct 5, 2023
Thank you for the kind review!!

4/10 Poor

Heidi

Stayed 1 night in Sep 2023
Response from Manager on Oct 5, 2023
thank you for the kind review!

4/10 Poor

Margaret

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
very run down
Stayed 1 night in Sep 2023
Response from Manager on Oct 5, 2023
Hi Margaret this is the Manager Christina. When things are broken we fix them its just a very clean small motel. We might not be great but we are pretty good id have to say take a look at our reviews we have many good reviews. To us its not about material items. Its about making people happy, giving people a place to stay, meeting new people and making new friends and making unforgettable memories and spending time with family at a little one man owned hotel. We try our best here to make people happy but you cant please everyone. Thanks for giving us a try, we are very sorry you didnt enjoy your stay with us!!

2/10 Terrible

Hassan

Stayed 1 night in Sep 2023
Response from Carl on Oct 5, 2023
Thank you for your review, come again sometime.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel was very clean and comfortable. We would definitely stay here again.
Stayed 1 night in Sep 2023
Response from Manager on Sep 12, 2023
Thank you for the very kind review!! we would love to have you come stay with us again!!!

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simple and clean
Stayed 1 night in Sep 2023
Response from Manager on Sep 5, 2023
thank you for the kind review hope you come stay with us again.

10/10 Excellent

Patricia

Stayed 1 night in Aug 2023
Response from Manager on Sep 5, 2023
Thank you for the very kind review!! Hope to see you again sometime

2/10 Terrible

Patrick

Disliked: Cleanliness, amenities
Not one thing is likable it is not a real hotel open for business. I better get my money back from the 100 year old behind the desk.
Stayed 1 night in Aug 2023
Response from manager on Sep 5, 2023
Sorry about your bad experience. The owner is not 100 years old your information is incorrect. We do not charge you until you arrive at our motel.

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on Sep 5, 2023
Thank you for the very kind review!! its greatly appriciated.

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on Sep 5, 2023
Thank you for the very kind review!!

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
The price was higher than I booked. Owner hard to deal with. They could not understand the problem. I overpaid by $30. Not happy. I will complain with Expedia. Did I say I was not happy? Motel ok but the people running it no so good.
Stayed 1 night in Aug 2023
Response from Manager on Sep 5, 2023
Sorry about your bad experience but our policy states all the extra fees and it also states that there may be more fees when you arrive ar our hotel.

10/10 Excellent

amber

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest and safest property I've stayed on for quite a while. Super friendly staff, very welcoming especially to my dog. It's difficult to find a place to stay when traveling with animals. Not many amenities for the price, but that's my only complaint. And even at that I'll definitely be booking with them again next time thru. Thank you for the hospitality.
Stayed 3 nights in Jul 2023
Response from manager on Aug 6, 2023
Thank you for the very kind review!! We would be glad to have you stay with us again also!! Yes we love dogs!!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Carl on Aug 2, 2023
Thank-you for the great rating and review. Hope you come stay with us at Bad Axe Motel again. Thank-you

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Next to dollar store and close to lake huron
Stayed 1 night in Jul 2023
Response from Carl on Aug 2, 2023
Thank-you for the great rating and review. Hope you come stay with us at Bad Axe Motel again. Thank-you

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is older but clean.
Stayed 1 night in Jul 2023
Response from Carl on Aug 2, 2023
Thank-you for the great rating and review. Hope you come stay with us at Bad Axe Motel again. Thank-you

8/10 Good

Krisine

Traveled with family
Liked: Cleanliness, staff & service
We were in town for a funeral the next day. We needed a clean facility and a comfy bed. That is exactly what we got. This is a small old style “motel”, which is what we expected and met our needs well.
Stayed 1 night in Jul 2023
Response from Carl on Aug 2, 2023
Thank-you for the great rating and review. Hope you come stay with us at Bad Axe Motel again. Thank-you

10/10 Excellent

Daryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice and clean. They should have a drop box for the key when checking out.
Stayed 2 nights in Jul 2023
Response from Carl on Aug 2, 2023
Thank-you for the great rating and review. Hope you come stay with us at Bad Axe Motel again. Thank-you

6/10 Okay

michelle

Disliked: Room comfort
Typical ole' roadside Motel f you get what you pay for. It appears that they are working on updating things, the room was clean some stains on floor ,no biggie, the hot water trickled when turned on in bathroom sink, the beds were uncomfortable. There is a dollar general conveniently located in front of motel you can walk to for last minute needs.
Stayed 1 night in Jul 2023
Response from Carl on Aug 2, 2023
Thank-you for the great rating and review. Hope you come stay with us at Bad Axe Motel again. Thank-you

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Carl on Aug 2, 2023
Thank-you for the great rating and review. Hope you come stay with us at Bad Axe Motel again. Thank-you

8/10 Good

Chuck

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
property needs a little TENDER LOVING CARE
Stayed 1 night in Jul 2023
Response from Carl on Aug 2, 2023
Thank-you for the great rating and review. Hope you come stay with us at Bad Axe Motel again. Thank-you

10/10 Excellent

Kay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Carl was very hospitable. Clean rooms, pleasant people.
Stayed 2 nights in Jul 2023
Response from Carl on Aug 2, 2023
Thank-you for the great rating and review. Hope you come stay with us at Bad Axe Motel again. Thank-you

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service
The room was clean, beds comfortable, however for some reason the room itself was extremely humid, even with the window a/c on as well as the ceiling fan. The rate to rent this average motel room was extremely high and likely due to the surrounding area, which seems to be more upscale. However, just because you can charge that outrageous amount, doesn't mean you should. Overall happy, with the exception of the rate.
Stayed 1 night in Jul 2023
Response from Carl on Aug 2, 2023
Thank-you for the great rating and review. Hope you come stay with us at Bad Axe Motel again. Thank-you

2/10 Terrible

DENNIS

Stayed 1 night in Jul 2023
Response from Carl on Aug 2, 2023
Thank-you for the great rating and review. Hope you come stay with us at Bad Axe Motel again. Thank-you

10/10 Excellent

virgil

Traveled with family
Cool and quaint old school motel. Super comfortable beds. Bathroom was immaculate. Microwave, fridge, etc.
Stayed 1 night in Jun 2023
Response from Carl on Aug 2, 2023
Thank-you for the great rating and review. Hope you come stay with us at Bad Axe Motel again. Thank-you

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a 1950’s era motel, but our room had been renovated and was very nice. It had everything we needed and was sparkling clean.
Stayed 1 night in Jun 2023
Response from Carl on Aug 2, 2023
Thank-you for the great rating and review. Hope you come stay with us at Bad Axe Motel again. Thank-you

8/10 Good

Michael

Stayed 1 night in Jun 2023
Response from Carl on Aug 2, 2023
Thank-you for the great rating and review. Hope you come stay with us at Bad Axe Motel again. Thank-you

8/10 Good

Alex

Liked: Staff & service
Stayed 4 nights in Jun 2023
Response from Carl on Aug 2, 2023
Thank-you for the great rating and review. Hope you come stay with us at Bad Axe Motel again. Thank-you

10/10 Excellent

Ashley

Stayed 1 night in Jun 2023
Response from Carl on Aug 2, 2023
Thank-you for the great rating and review. Hope you come stay with us at Bad Axe Motel again. Thank-you

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Area very nice and peaceful. We will definitely stay there again.
Stayed 1 night in Jun 2023
Response from Manager on Jun 13, 2023
Thank you for your very kind review. We look forward to you staying with us again sometime!!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Manager on Jun 2, 2023
thank you for the kind review! Hope to see you again sometime,

10/10 Excellent

Amy

Traveled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Manager on May 19, 2023
Thank you for the 5 star review!! we would love to have you as a guest again sometime.

8/10 Good

bryan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Old motel that has been updated. Room was small but clean. It was pricey on Expedia to start with, and we had to add another $20.00 for our dog. Staff was very friendly.
Stayed 1 night in Apr 2023
Response from Manager on Apr 28, 2023
Thank you for your kind review we hope to see ypu again!!

8/10 Good

Troy, Alger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room could have been a little cheaper for the spring. Not much to do in the area.
Stayed 1 night in Apr 2023
Response from Carl on Apr 21, 2023
Thank-you for staying with us. Please come again.

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service
The staff was very friendly and nice also.
Stayed 6 nights in Feb 2023
Response from Carl on Mar 3, 2023
Thank - you We try our best to keep our guests happy and comfortable as we can. Hope to see you again.

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good, everything was clean and nice. Early in the evening there was an issue with plumbing and toilets flushing, the staff informed us of issue, and took actions to have it promptly fixed. I was pleased and impressed with their fast actions. We've stayed there many times in the past, I have always been happy with everything.
Stayed 1 night in Nov 2022
Response from Carl on Dec 8, 2022
Thank-you for staying with us. Thanks for the kind review also. Hope to see you again.

8/10 Good

Perry

Stayed 1 night in Nov 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2022
Response from Management on May 19, 2023
Thank you for the kind review please come again.

6/10 Okay

Lindsay

Stayed 1 night in Aug 2022
Response from Carl on Sep 3, 2022
Thank-you for the kind rating. Hope you enjoyed your stay with us.

2/10 Terrible

Dawn

Traveled with family
Disliked: Staff & service, amenities
The rooms are aged and the carpets need to be cleaned. There were damp towels behind our bathroom door and the floor is bad so the toilet was crooked. There is a smell that can’t be identified. Customer service was sub-par. Despite all of that, the worst was the unexpected fees we were charged upon check in. There was an extra $10 fee for a third person (we included the number of people in our party when we booked the room), there was an extra $15 fee for booking the room during a weekend, what??? And then other random fees. All together we were charged almost $30 more than we agreed to and would have stayed elsewhere for that price. I will be contacting Expedia tomorrow.
Stayed 1 night in Aug 2022

2/10 Terrible

Andrew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled moldy and horrible. There was hair in the tub. It was so disgusting that we left after 5 minutes of being there with no refund. Don’t go to this hotel, it stinks
Stayed 1 night in Aug 2022
Response from Carl on Sep 3, 2022
Thank-you for the kind rating. Sorry you didnt enjoyed your stay with us. We will address the issue. Thank-you

8/10 Good

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quiet and clean room, floor, bathroom, NO musty smell, plus a comfortable bed made the HBI a worthwhile.place to stay. The room a/c unit in the wall was powerful and kept the humid August summer air under dehumidified and well cooled.
Stayed 1 night in Aug 2022
Response from Carl on Sep 3, 2022
Thank-you for the kind rating. Hope you enjoyed your stay with us.

4/10 Poor

Glenn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2022
Response from Carl on Sep 3, 2022
Thank-you for the kind rating. Hope you enjoyed your stay with us.

6/10 Okay

susan

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The property old needs to be spruced up
Stayed 2 nights in Aug 2022
Response from Carl on Sep 3, 2022
Thank-you for the kind rating. Hope you enjoyed your stay with us.

8/10 Good

Carly

Stayed 1 night in Jul 2022
Response from Pam on Aug 4, 2022
Thank-you for the kind review. We work hard to keep our guests as comfortable as possible. Hope to see you again.