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デイズ イン バイ ウィンダム ブラントフォードの口コミ

2.5 out of 5

口コミ

6.6
評価 10 - 1002 件の口コミ中 196 件が非常に良い" "
評価 8 - 1002 件の口コミ中 275 件が良い" "
評価 6 - 1002 件の口コミ中 206 件が普通" "
評価 4 - 1002 件の口コミ中 184 件が不満" "
評価 2 - 1002 件の口コミ中 141 件が非常に不満" "

6.6/10

清潔度

7.6/10

スタッフとサービス

6.2/10

設備とサービス

6.2/10

施設のコンディションと設備

6.8/10

環境への配慮

口コミ

8/10 (良い)

Shinji

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 5 月に 2 泊滞在
Samanthaからの返信 (投稿日 : 2022 年 5 月 17 日)
Dear Shinji, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha Harold Assistant General Manager

8/10 (良い)

ユキ、日本

良かった点 : スタッフとサービス
気になった点 : 清潔度
2018 年 9 月に 3 泊滞在
Samanthaからの返信 (投稿日 : 2018 年 10 月 4 日)
Good Day, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha Harold Front Desk Manager

4/10 (不満)

Derek

気になった点 : 清潔度、スタッフとサービス
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Cristina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service and comfort.
2024 年 5 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Christina, Thank you for taking the time to express your satisfaction with your experience at the Days Inn Brantford. We are thrilled to see that you had a positive experience and we look forward to seeing you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

6/10 (普通)

fern

気になった点 : スタッフとサービス
Not happy with the reception we recieved. After traveling 3hrs we wanted to check-in and relax for a bit before dinner. We arrived at 2: 25pm and were told check-in was at 3 we would have to wait. I have never encountered this before. Very unusual in my experiences traveling.
2024 年 5 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Fern, I sincerely apologize that we were not able to check you in ahead of our check in time. We do our very best to have our rooms ready and guests checked in as early as possible. We do hope you'll choose to return and allow us the opportunity to regain your trust! Yours in Hospitality,Samantha HaroldAssistant General Manager

10/10 (非常に良い)

Lisa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy check in, room is clean. Friendly front desk clerk
2024 年 5 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Lisa, Thank you for your glowing 5-star review of the Days Inn Brantford! We are very pleased to see that you enjoyed your stay and look forward to seeing you again soon. Yours in Hospitality,Samantha HaroldAssistant General Manager

6/10 (普通)

Jason

2024 年 5 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Jason, Thank you for taking the time to review your stay. We appreciate your feedback and look forward to seeing you again soon. Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 (良い)

Marie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Only thing I had issues with that is the pricing . I was given a different amount on Expedia when I booked the rooms but noticed on my final invoice it was different .
2024 年 5 月に 2 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Marie, Thank you for taking the time to rate your experience with us and address your concern. I sincerely apologize for the discrepancy there. I would be more than happy to look into the matter further for you if you'd like. We appreciate you bringing this issue to our attention. We are glad to see that overall you enjoyed your stay and hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

10/10 (非常に良い)

Kayla

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Every time i go to Brantford, this is the hotel i always stay at
2024 年 4 月に 3 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Kayla, Thank you for your glowing 5-star review of the Days Inn Brantford. We are always excited to welcome back returning guests. We hope to see you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager

10/10 (非常に良い)

Margaret

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The manager, Samantha, was extremely helpful and made the check in super easy.
2024 年 5 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Margaret, Thank you for your kind words regarding the service provided. We are thrilled to see that you had a positive experience. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

10/10 (非常に良い)

Karen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would recommend this hotel, quiet and very helpful staff
2024 年 5 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Karen, Thank you for your kind words and positive feedback. We are pleased to see that you had a positive experience and thank you for your recommendation! We hope to see you again in the future. Yours in Hospitality,Samantha HaroldAssistant General Manager

10/10 (非常に良い)

Devinder

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a nice stay and amazing value. comfortable clean beds
2024 年 4 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Devinder, Thank you for taking the time to review your experience. We are thrilled to see that you enjoyed your stay! We hope to see you again soon. Yours in Hospitality,Samantha HaroldAssistant General Manager

6/10 (普通)

Jay Manilal

小さなお子様連れの家族旅行
The property was just fine not the best and a lot of missed information provided.
2024 年 4 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Jay, Thank you for taking the time to review your recent stay. I apologize that you did not have a positive experience. We do hope you'll choose to return to allow us the opportunity to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

4/10 (不満)

Aryn

気になった点 : 清潔度、施設のコンディションと設備
Could definitely use renovations but we opted for a very cheap place to stay as we just needed somewhere to sleep. Excellent spot for an in and out sleep but not good for actually wishing to enjoy the stay.
2024 年 4 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Aryn, Thank you for taking the time to review your recent stay. I apologize that you did not have a positive experience. I do hope you'll choose to return to see any changes we've made. Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 (良い)

France

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear France, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager

8/10 (良い)

Fernando

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Fernando, Thank you for taking the time to rate your experience with us. We are pleased to see that you had a positive experience. We do hope you'll choose to stay again so that we can have the opportunity push that rating to a perfect one! Yours in Hospitality,Samantha HaroldAssistant General Manager

10/10 (非常に良い)

Sara

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff, helped with all questions
2024 年 4 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Sara, Thank you for taking the time to share your experience. We are thrilled to see that you had a positive experience and that our staff contributed to that 5/5 rating. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

6/10 (普通)

Erin、Cochrane

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked that the property is centrally located in Brantford.
2024 年 3 月に 3 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Erin, Thank you for taking the time to rate your experience with us. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 (良い)

John

2024 年 4 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear John, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager

6/10 (普通)

Donna、Atlanta

2024 年 4 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Donna, Thank you for taking the time to rate your experience with us. We truly appreciate your feedback and hope to see you again soon. Yours in Hospitality,Samantha HaroldAssistant General Manager

10/10 (非常に良い)

Joanne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I slept like a rock Bed was very comfy
2024 年 4 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Joanne, Thank you for your amazing review of the Days Inn Brantford. We are thrilled to see that you slept well and had a great experience. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

2/10 (非常に不満)

Pamela、Ottawa

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff are very inflexible. Asked for about a half hour late checkout and he came knocking at the door promptly at 11:30 to ask us to leave. Hardly any people in hotel. They don’t enter the room at any time and if you need clean towels you have to leave them on the floor outside your room.
2024 年 4 月に 2 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Pamela, Thank you for taking the time to review your experience with us. I sincerely apologize that you were not satisfied. I will follow up with your areas of concern and we will strive as a team to improve the experience we provide to our guests. If you do require a full Housekeeping service during your stay you are more than welcome to request it and we'd be happy to come in. Typically for a 2 night stay we replace the towels and garbage at your request. Thank you again for your time. We do hope you'll choose to return so that we can begin to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

10/10 (非常に良い)

Bhinder

Great
2024 年 4 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Bhinder, Thank you for your glowing 5-star rating of the Days Inn Brantford! We are very pleased to see that you enjoyed your stay and look forward to seeing you again soon. Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 (良い)

Carlos

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything ok
2024 年 4 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Carlos, Thank you for taking the time to rate your experience with us. We appreciate your rating and hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 (良い)

Cindy

良かった点 : スタッフとサービス
2024 年 4 月に 2 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Cindy, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager

10/10 (非常に良い)

Santosh Reddy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was pleasant stay ..
2024 年 4 月に 2 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Santosh, Thank you very much for reviewing your recent stay. It was a pleasure hosting you and your family. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

2/10 (非常に不満)

Rudy

Poorly maintained
2024 年 4 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Rudy, I am very sorry to see that you were not satisfied with your stay. We do hope you'll choose to return and allow us the opportunity to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

10/10 (非常に良い)

phil

2024 年 4 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Phil, Thank you for your glowing 5-star review of the Days Inn Brantford! We are very pleased to see that you enjoyed your stay and look forward to seeing you again soon. Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 (良い)

Margaret

2024 年 4 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Margaret,Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager

6/10 (普通)

Matt

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Breakfast is terrible. No selection and not cooked well. Every day. Beds are older and have very little support. Heat/air need updating in some rooms.
2024 年 3 月に 4 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Matt, Thank you for taking the time to review your recent stay. I apologize that you did not have a positive experience. We appreciate your feedback and hope you'll choose to return to allow us the opportunity to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

2/10 (非常に不満)

Pauline

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel is run down and not worth the money. Also the complimentary breakfast was disgusting and there was NO MEAT! Bacon, sausage...something but it would probably have not been good either
2024 年 3 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Pauline, Thank you very much for providing us your feedback. I apologize that you were not happy with your experience with us. We appreciate the time it took to pass this information along and will use the feedback as guidelines to help improve the overall experience our guests encounter when staying here. We do follow all of the brand standards provided by Days Inn regarding our breakfast offerings but do appreciate your suggestions. Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 (良い)

Annette

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was clean and comfortable for the most part but there are no USB ports anywhere in the hotel... the pillows were not very comfortable.
2024 年 3 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Annette, Thank you for taking the time to share your experience with us. We are pleased to see that overall you enjoyed your stay. We appreciate your feedback regarding the pillows. We do have USB outlets in the back of the television but we also have phone chargers available at the Front Desk should you require them again in the future. Thank you again for taking the time to share your experience. We hope to see you again soon. Yours in Hospitality,Samantha HaroldAssistant General Manager

4/10 (不満)

Jose

家族旅行
気になった点 : 清潔度
They need to update the entire property
2024 年 3 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Jose, Thank you for taking the time to review your stay. We apologize that you did not have a positive experience.We are always renovating and updating our property so we do hope you'll choose to return so that we can show you our improvements and begin to regain your trust.Yours in Hospitality,Samantha HaroldAssistant General Manager

6/10 (普通)

Alannah

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
.
2024 年 3 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Alannah, Thank you for taking the time to rate your experience with us. We hope you'll choose to stay with us again in the future.Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 (良い)

Daniel & Aaron

グループ旅行
良かった点 : スタッフとサービス、設備とサービス
We were not aware we had a door to a connecting room with a screaming child until midnight . Room was clean and staff were very friendly !
2024 年 3 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Daniel & Aaron, Thank you for taking the time to review your recent stay. I truly appreciate your feedback and sincerely apologize for the issue you experienced. Thank you for your compliments regarding your stay as well. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 (良い)

Jeremy

2024 年 3 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Jeremy, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager

4/10 (不満)

Gavin

出張
気になった点 : 施設のコンディションと設備
Toilet loose on floor. Too much furniture in room hard to walk around second bed, 2nd table stuck out too far in room. All doors in hallways slammed shut with a lot of noise. After second night there woke up with bug bites on upper part of my body, showed to concierge. Low quality TV.
2024 年 3 月に 3 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Gavin, As we discussed I appreciate you bringing the issues you experienced to my attention. I can assure you that the maintenance issues have been resolved and your room has been thoroughly inspected, there is no bug activity in that room at all. Thank you again for taking the time to review your stay. We hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

2/10 (非常に不満)

Benjamin

気になった点 : 清潔度
2024 年 3 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Benjamin, We are sorry to see that things didn't go as planned. Please feel free to connect with us to discuss the issue you experienced. Yours in Hospitality, Samantha HaroldAssistant General Manager

6/10 (普通)

Trisha

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Trisha, Thank you for taking the time to rate your experience with us. We appreciate your feedback and hope to see you again soon! Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 (良い)

Joanne

2024 年 2 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Joanne, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager

8/10 (良い)

Norman、Belle River

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Shower pressure was low and couldn't control temperature.
2024 年 2 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Norman, Thank you very much for providing us your feedback. We appreciate the time it took to pass this information along and will use the feedback as guidelines to help improve the overall experience our guests encounter when staying here. We are happy to see that overall you had a positive experience and look forward to seeing you again. Yours in Hospitality,Samantha HaroldAssistant General Manager

6/10 (普通)

Erin

気になった点 : 施設のコンディションと設備
Older property, but good location
2024 年 2 月に 2 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Erin, Thank you for taking the time to review your stay. We are happy to see that overall you had a positive experience. We are continuously renovating and upgrading our property so we do hope you'll choose to return to see the changes we've made. Yours in Hospitality,Samantha HaroldAssistant General Manager

6/10 (普通)

fab

気になった点 : 施設のコンディションと設備、客室の快適度
The place is just a place to stay. No Frills whatsoever and the comfort level is minimal. Breakfast is very basic. The staff members are pleasant. The building & rooms need work. It’s a good dive hotel
2024 年 2 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Fab, Thank you for taking your time to share your opinions of our hotel. We are in fact consistently renovating and upgrading the property so we do hope you'll choose to return to see any changes we've made! Yours in Hospitality,Samantha HaroldAssistant General Manager

2/10 (非常に不満)

Erica

家族旅行
気になった点 : スタッフとサービス、客室の快適度
2024 年 2 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Erica, Thank you for taking the time to review your recent stay. I apologize that you did not have a positive experience. We do hope you'll choose to return to allow us the opportunity to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

4/10 (不満)

Lisa

カップルで旅行
気になった点 : 施設のコンディションと設備
Horrible breakfast and small beds
2024 年 2 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Lisa, Thank you for taking the time to review your recent stay. I apologize that you did not have a positive experience. We do hope you'll choose to return to allow us the opportunity to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

6/10 (普通)

Donna

2023 年 12 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Donna, Thank you for taking the time to review your recent stay; we are pleased to see that you had a positive experience. We hope you see you again soon! Yours in Hospitality, Samantha HaroldAssistant General Manager

2/10 (非常に不満)

Mat

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Mat, Thank you for taking the time to review your recent stay. I apologize that you did not have a positive experience. We do hope you'll choose to return to allow us the opportunity to regain your trust. Yours in Hospitality,Samantha HaroldAssistant General Manager

10/10 (非常に良い)

Adrian

2024 年 2 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Adrian, Thank you for your glowing 5-star review of the Days Inn Brantford! We are very pleased to see that you enjoyed your stay and look forward to seeing you again soon. Yours in Hospitality,Samantha HaroldAssistant General Manager

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rates and location
2024 年 2 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear David, Thank you for taking the time to rate your experience with us. We are happy to see that you had a positive experience. We hope to see you again soon! Yours in Hospitality,Samantha Harold Assistant General Manager

6/10 (普通)

Isam

気になった点 : 設備とサービス
Nothing
2024 年 2 月に 1 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Isam, Thank you for taking the time to rate your experience with us. We do hope you'll choose to stay again in the future. Yours in Hospitality,Samantha HaroldAssistant General Manager