セーフティボックス (室内)、デスク、遮光カーテン、WiFi (無料)

レッド ルーフ イン グリーンズボロ コロシアムの口コミ

2 out of 5

口コミ

6.4
評価 10 - 1001 件の口コミ中 220 件が非常に良い" "
評価 8 - 1001 件の口コミ中 265 件が良い" "
評価 6 - 1001 件の口コミ中 181 件が普通" "
評価 4 - 1001 件の口コミ中 153 件が不満" "
評価 2 - 1001 件の口コミ中 182 件が非常に不満" "

6.6/10

清潔度

7.2/10

スタッフとサービス

5.6/10

設備とサービス

6.4/10

施設のコンディションと設備

6.2/10

環境への配慮

口コミ

8/10 (良い)

Joey

カップルで旅行
It was good. You get what ya pay for so i wasnt expecting a lot.
2024 年 5 月に 1 泊滞在
Oniel Rediresponse Specialistからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you Joey, for taking the time to write a review of your stay at the Red Roof Inn Greensboro Coliseum. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 (良い)

Karena

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice
2024 年 5 月に 1 泊滞在
LaTunde RediResponse Specialistからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Karena,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN HICKORY. I'm so glad we earned your 4/5 score. At Red Roof we are proud to know that your visit with us was nice. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Joliet

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 1 泊滞在
LaTunde RediResponse Specialistからの返信 (投稿日 : 2024 年 5 月 20 日)
Hello Joliet, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBORO COLISEUM and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 (良い)

Portia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Chirell RediResponse Specialistからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Portia,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Greensboro Coliseum and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

6/10 (普通)

Fatimah

気になった点 : 設備とサービス
The bathroom toilet was un mounted to its foundation. Hardware must have been missing.
2024 年 5 月に 2 泊滞在
Nishaye RediResponse Specialistからの返信 (投稿日 : 2024 年 5 月 11 日)
Hello Fatimah, Thank you for taking the time to tell us about your experience at the Red Roof Inn Greensboro Coliseum. I am sorry that your experience did not meet your expectations due to the issues you had with the toilet, prompting your 3/5 score. It is important to know that we value your feedback and your comments will be shared with our Red Roof management in an effort to have this issue addressed and resolved to prevent the same occurrence in the future.tPlease know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Daniel

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay,definitely will be back when I visit again!
2024 年 5 月に 2 泊滞在
Linton RediResponse Specialistからの返信 (投稿日 : 2024 年 5 月 10 日)
Hi Daniel,Thank you for telling us about your recent visit at RED ROOF INN GREENSBORO COLISEUM. I was delighted to read that our hotel was a great place for your travel needs. Please know feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

8/10 (良い)

JOHN、Bradenton

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Sharma RediResponse Specialistからの返信 (投稿日 : 2024 年 5 月 4 日)
Hello John, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN GREENSBORO COLISEUM and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

8/10 (良い)

JOHN、Bradenton

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is super clean and the property is well lit at night!
2024 年 4 月に 1 泊滞在
Sharma RediResponse Specialistからの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you for taking the time to write about experience at the RED ROOF INN GREENSBORO COLISEUM. John, it is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our super clean and well lit hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, John, and can't wait to see you back at Red Roof soon, where we can continue to offer you a super clean stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 (非常に良い)

JOHN、Bradenton

出張
良かった点 : スタッフとサービス、施設のコンディションと設備
Was super clean
2024 年 4 月に 1 泊滞在
Toni-Ann RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 30 日)
Hello John,We appreciate your comments regarding your recent stay at the Red Roof Inn Greensboro Coliseum. We always enjoy hearing about the positive experiences our guests have at our hotels, and it is encouraging to know that the cleanliness of your room met your expectations. Guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 (良い)

Lentrick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great for the low price. Old school, low prices with great clean rooms
2024 年 4 月に 1 泊滞在
Gabrielle RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you for taking the time to leave a review, Lentrick. The staff at the Red Roof Inn Greensboro Coliseum and I appreciate your 4/5 score following your stay. I am thrilled that you appreciated our affordability, clean rooms and the other highlights mentioned. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

8/10 (良い)

HYDEIA

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Nice and clean,
2024 年 4 月に 1 泊滞在
Gabrielle RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for taking a moment to leave a review, Hydeia. The staff and I at the Red Roof Inn Greensboro Coliseum appreciate your 4/5 score following your stay. I am thrilled that you found our hotel to be nice and clean. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

8/10 (良い)

Camelia

出張, カップルで旅行
It’s OK for one night
2024 年 4 月に 1 泊滞在
Gabrielle RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for taking a moment to leave a review, Camelia. The staff and I at the Red Roof Inn Greensboro Coliseum appreciate your 4/5 score following your stay. I am happy that your stay with us was okay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

6/10 (普通)

Melissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Samantha RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for your positive rating, Melissa. The staff at the RED ROOF INN GREENSBORO COLISEUM and I were so glad we earned your 3/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Ginelle

2024 年 4 月に 1 泊滞在
Samantha RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for your perfect rating, Ginelle. The staff at the RED ROOF INN GREENSBORO COLISEUM and I were screaming with excitement when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

8/10 (良い)

pamela

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Had. A hard time with gps locating.fine felt it was expensive for level of property.
2024 年 4 月に 1 泊滞在
Olivia RediResponse Specialist からの返信 (投稿日 : 2024 年 4 月 17 日)
Hello Pamela, Thank you for telling us about your stay at the Red Roof Inn Greensboro Coliseum. I am disappointed that your experience was less than ideal due to the difficulties you had locating the property and the other concern mentioned. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

10/10 (非常に良い)

LaDedra

グループ旅行
良かった点 : 施設のコンディションと設備
T
2024 年 4 月に 1 泊滞在
Carla RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear LaDedra,Thank you for taking the time to tell us about your experience at the Red Roof Inn Greensboro Coliseum. We appreciate your 5/5 score following your stay. However, in the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Dave

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Kamaria RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 1 日)
Hello Dave, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBORO COLISEUM and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

2/10 (非常に不満)

Imran

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
No microwave, no refrigerator, no heat, air conditioner air has extremely bad smell.
2024 年 3 月に 2 泊滞在
Romin Patel.からの返信 (投稿日 : 2024 年 3 月 29 日)
What you described is not typical for our inn. I do wish you would have advised us of any issue during your 2 night's stay here, So that we could have addressed it immediately. The room type you booked doesn't come with a micro and fridges. You stayed in one of our standard king rooms that do not have this amenity. We do offer Superior King rooms that have micro/fridges and is a larger size room. I do recommend that you stay in this room type if you choose to stay again.

10/10 (非常に良い)

Davesha

2024 年 3 月に 1 泊滞在
Samantha RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for your perfect rating, Davesha. The staff at the RED ROOF INN GREENSBORO COLISEUM and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Deneill

出張
良かった点 : 施設のコンディションと設備
It was great
2024 年 3 月に 1 泊滞在
Sharma RediResponse Specialistからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for taking the time to write about experience at the RED ROOF INN GREENSBORO COLISEUM. Deneill, I am glad to hear that you found your visit to be great. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Deneill, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Deneill

出張, 家族旅行
It was great
2024 年 3 月に 1 泊滞在
Oshane RediResponse Specialistからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Deneill, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN GREENSBORO COLISEUM. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

2/10 (非常に不満)

Joel

家族旅行
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
Our door knob fell off. We were locked out of our room multiple times and had to get out room key re-keyed. Unacceptable.
2024 年 3 月に 2 泊滞在
Red Roof Managementからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Joel,Thank you for taking the time to tell us about your experience at the Red Roof Inn Greensboro Coliseum. I am sorry to see that you were left with a poor impression of our Red Roof Inn due to issues you described regarding pa broken doorknob and issues with your keycard. This is not an experience our guests usually have with us, so we sincerely apologize. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

6/10 (普通)

Melissa

2024 年 2 月に 2 泊滞在
Xao RediResponse Specialistからの返信 (投稿日 : 2024 年 3 月 21 日)
I appreciate the time that you took to share your sentiments with us, Melissa. Our team at the Red Roof Inn Greensboro Coliseum appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist

6/10 (普通)

David

気になった点 : 清潔度
No laundry facilities, bathroom counter had sticky residue, Weak WiFi
Sharma RediResponse Specialistからの返信 (投稿日 : 2024 年 2 月 29 日)
Thank you for taking a moment to leave a review, David. The staff and I at the RED ROOF INN GREENSBORO COLISEUM appreciate your 3/5 score. However, you indicated that the lack of laundry facilities, the cleanliness of the bathroom counter, and the faulty Wi-Fi service dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us.. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Carla RediResponse Specialist からの返信 (投稿日 : 2024 年 2 月 24 日)
Hello James, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Greensboro Coliseum and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Bruno

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best Red Roof that I’ve used before
2024 年 2 月に 1 泊滞在
Toni-Ann RediResponse Specialistからの返信 (投稿日 : 2024 年 2 月 24 日)
Hello Bruno,Myself and the staff at the Red Roof Inn Greensboro Coliseum are elated to see your 5/5 scoring and to know that your experience with us met your expectations. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

2/10 (非常に不満)

Cindy

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 14 泊滞在
Toni-Ann RediResponse Specialistからの返信 (投稿日 : 2024 年 2 月 23 日)
Hello Cindy,I sincerely apologize that your stay at our Red Roof Inn Greensboro Coliseum didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management

6/10 (普通)

Nelson

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I expected more than red roof offer in New York
2024 年 2 月に 2 泊滞在
Carla RediResponse Specialistからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Nelson, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Greensboro Coliseum. We are appreciative of your comments and are happy to hear that our hotel surpassed your expectations. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

4/10 (不満)

Jeff

気になった点 : スタッフとサービス
Toni-Ann RediResponse Specialistからの返信 (投稿日 : 2024 年 2 月 20 日)
Hello Jeff,I sincerely apologize that your stay at our Red Roof Inn Greensboro Coliseum didn’t meet your expectations. I was disheartened to see it resulted in a 2/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management

2/10 (非常に不満)

Jessica

2024 年 2 月に 2 泊滞在
Linton RediResponse Specialist からの返信 (投稿日 : 2024 年 2 月 6 日)
Hello Jessica, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBORO COLISEUM and I were disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Red Roof Management

10/10 (非常に良い)

Beth

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We have stayed here at least five or six times in the past few years. We have never had a problem. Front desk staff is quick and kind. If you have a problem, they seem quick to resolve it from what we have noticed. We will continue to patron this hotel.
2024 年 2 月に 1 泊滞在

4/10 (不満)

Katrina

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bathroom fan very noise, public noise is loud, no appropriate night light, door to the outside of the building, didn't feel safe as a mom staying with kids, security guard on site, window checking after dark.
2024 年 1 月に 1 泊滞在
Dannielle Rediresponse Specialistからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Katrina,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN GREENSBORO COLISEUM. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the loud noise that came from the bathroom fan and other guest being loud, lack of appropriate night light that lead to you feeling unsafe. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely, Red Roof Management

10/10 (非常に良い)

Claudette

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Clean room and fresh smelling sheets made me feel like I was at home.
2024 年 1 月に 1 泊滞在
AdraineRediresponse Specialistからの返信 (投稿日 : 2024 年 1 月 10 日)
Hello Claudette,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBORO COLISEUM and I appreciate your 5/5 score following your stay. I am happy to read that you found the room to be clean and the sheets to smell fresh. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,Red Roof Management

2/10 (非常に不満)

Terrence

2024 年 1 月に 1 泊滞在
Adraine Rediresponse Specialistからの返信 (投稿日 : 2024 年 1 月 10 日)
Hello Terrence,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBORO COLISEUM and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,Red Roof Management

6/10 (普通)

Terry

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス
The property is an average Red Roof in my opinion. I stayed here on a night ahead of a move to a convention site across the highway on a sudden decision to attend. (Basically more than half the price.) Accommodations were basic with no real issues. Staff was friendly enough to make me feel comfortable. No real deterrents to prevent me from staying here again. I'll just plan and prepare financially to be on site for the full convention in the future.
Adraine Rediresponse Specialistからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Terry,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GREENSBORO COLISEUM. I am happy to read that you found the staff to be friendly. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience. We look forward to seeing you in your future travels at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 (非常に良い)

Abdelmalik

2024 年 1 月に 3 泊滞在
Dannielle Rediresponse Specialistからの返信 (投稿日 : 2024 年 1 月 26 日)
Hello Abdelmalik, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBORO COLISEUM and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

6/10 (普通)

Yolanda、Greensboro

カップルで旅行
気になった点 : 清潔度
2023 年 12 月に 2 泊滞在
Adraine Rediresponse Specialistからの返信 (投稿日 : 2024 年 1 月 4 日)
Hello Yolanda,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBORO COLISEUM and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 (非常に良い)

Alexis、Charlotte

2023 年 12 月に 1 泊滞在
Adraine Rediresponse Specialistからの返信 (投稿日 : 2024 年 1 月 11 日)
Hello Alexis,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBORO COLISEUM and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

6/10 (普通)

Detwanne

グループ旅行
It was good and comfortable
2023 年 12 月に 1 泊滞在
Recordo Rediresponse Specialist からの返信 (投稿日 : 2023 年 12 月 18 日)
Hello Detwanne,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Greensboro Coliseum. We value you as a our guest and welcome your 3/5 score. Hearing that you found our property to be clean and comfortable, was great. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Management

10/10 (非常に良い)

Fidele

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Chirell Rediresponse Specialistからの返信 (投稿日 : 2023 年 12 月 15 日)
Dear Fidele,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Greensboro Coliseum and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Redroof appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediresponse Specialist

2/10 (非常に不満)

nicole

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
Not at all happy
I AM NOT USE TO HAVING HEATERS AT THE SEALING WHEN IT IS KNOWN THAT HEAT RISES, IT TOOK 5 HOURS FOR MY ROOM TO HEAT UP. I AM A TRAVELING NURSE AND ANY HOTEL ROOM I HAVE STAYED IN HAS ACCOMMODATIONS OF A MICROWAVE AND REFRIGERATOR MY ROOM HAD NEITHER, I WAS INFORMED THAT ONLY THE LARGER KING BEDROOMS HAD REFRIGERATORS AND MICROWAVES. I WAS NOT AT ALL HAPPY WITH MY STAY AND WOULDN'T RECOMMEND RED ROOF
2023 年 12 月に 2 泊滞在
Chirell RediResponse Specialistからの返信 (投稿日 : 2023 年 12 月 15 日)
Dear Nicole,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Greensboro Coliseum. I'm thrilled to read your kind remarks about our heaters and accommodations that only come with certain room types. It was disheartening to read your feedback in regards to no parking space. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. Redroof look forward to seeing you in your future travels.Sincerely,ChirellRediResponse Specialist

2/10 (非常に不満)

Jennifer

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This property and staff is garbage, inconsiderate and unfair. They are quick to collect money but can't communicate efficiently
2023 年 12 月に 1 泊滞在
Chirell RediResponse Specialistからの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Jennifer,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Greensboro Coliseum. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding communication and inconsiderate staff. We appreciate your business and truly value your feedback.It would be our pleasure to have you stay with Red Roof again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediResponse Specialist

10/10 (非常に良い)

Joshua

2023 年 12 月に 1 泊滞在
Adraine Rediresponse Specialistからの返信 (投稿日 : 2024 年 1 月 1 日)
Hello Joshua,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBORO COLISEUM and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,Red Roof Management

10/10 (非常に良い)

Margaret

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Kerry-Lee RediResponse Specialistからの返信 (投稿日 : 2023 年 12 月 8 日)
Dear Margaret, We at the RED ROOF INN GREENSBORO COLISEUM are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

8/10 (良い)

Tasha

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was convenient location for the event i had for the weekend
2023 年 12 月に 2 泊滞在
Toni-Ann RediResponse Specialistからの返信 (投稿日 : 2023 年 12 月 6 日)
Hello Tasha,Thank you for leaving a 4/5 score of our property and your comments regarding you finding our location convenient to your event. The feedback you’ve provided will be used to continually improve our hotel. Thank you for choosing Red Roof Inn Greensboro Coliseum, Tasha. We hope to see you again soon. Sincerely, Red Roof Management

4/10 (不満)

Tommy

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dirty - bedspread had cigarette burns and was stained. Walls stained. Mold in shower. Noisy - people coming and going all hours. Smoking outside of rooms. I had to listen to several cell phone calls I really didn't want to hear.
2023 年 11 月に 5 泊滞在
Toni-Ann RediResponse Specialist からの返信 (投稿日 : 2023 年 12 月 5 日)
Hello Tommy,Thank you for being a guest at our Red Roof Inn. We are disappointed to know that you were displeased with the cleanliness of the room and that you found the property noisy. At Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Red Roof Management

10/10 (非常に良い)

Beth

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and safe! Staff is wonderful!
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Samuel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
great stay!
2023 年 10 月に 2 泊滞在
Xao Red Roof Management RediResponse Specialistからの返信 (投稿日 : 2023 年 11 月 25 日)
Hi Samuel,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Greensboro Coliseum with us. It was so rewarding to see that we earned your perfect score by providing you with a great stay. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us. Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Elijah

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet
2023 年 11 月に 2 泊滞在
Xao Red Roof Management RediResponse Specialistからの返信 (投稿日 : 2023 年 11 月 25 日)
Thanks for sharing your feedback with us, Elijah. The staff at our Red Roof Inn Greensboro Coliseum was elated to see that we earned your perfect score. You mentioned our quietness, which was pleasing to read.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Respectfully,XaoRed Roof ManagementRediResponse Specialist

4/10 (不満)

Jackie

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good enough for one night stay
When we arrived for check in the front desk we wanted to upcharge for things like safe us, room service etc. we where only staying one night so we declined all those. Room smelled of marijuana when we entered. Bed covering had a burn hole in it. It’s definitely a dated hotel. But I’m guessing they are making upgrades as areas outside was littered with old furniture.
2023 年 11 月に 1 泊滞在
Kerry-Lee RediResponse Specialistからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Jackie,We are disappointed to hear your recent experience at the RED ROOF INN GREENSBORO COLISEUM was less than ideal and did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern so as to promote the enhancement of guest experiences. The mentioned hindrances are not apart of our standard practices and we sincerely apologize. We truly appreciated your business and valued your feedback provided.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist