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Reviews of Chania Inn

3.5 out of 5
Chania Inn
Akti Kountourioti 7, Chania, Crete

Reviews

9.8

Exceptional

Rating 10 - Excellent. 61 out of 67 reviews" "
Rating 8 - Good. 5 out of 67 reviews" "
Rating 6 - Okay. 0 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Panagiota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from the room, best views of the old port
Stayed 2 nights in Apr 2024
Response from Chania Inn on May 12, 2024
Dear Guest,We're glad you enjoyed the breathtaking views and the charm of the old port from your room! We aim to provide unforgettable experiences for our guests. Looking forward to welcoming you back soon

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit of a walk (due to the location on the harbor it was not possible to park next to the hotel), but the beauty of the room, amazing view, and friendly staff more than made up for the walk.
Stayed 2 nights in Apr 2024
Response from Chania Inn on May 12, 2024
Dear Guest,We're pleased to hear that you enjoyed your stay with us and found our location by the harbor to be beautiful. Our team works hard to ensure that every guest feels welcomed and taken care of, so we're thrilled to hear that you found them friendly. Thank you for choosing to stay with us, and we hope to welcome you back for another memorable experience soon!"

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic accommodation. Clean, comfy and the location was perfect. The view from the balcony will live fondly with me for a very long time. Fantastic holiday and a truly beautiful place.
Stayed 4 nights in Apr 2024
Response from Chania Inn on May 12, 2024
It's wonderful to hear that you had such a fantastic experience with us! The memories of the breathtaking view from your balcony are something we hope you'll cherish for a long time. Thank you for choosing to spend your holiday with us, and we're delighted that you found our place to be truly beautiful. We look forward to welcoming you back for more memorable moments in the future!

2/10 Terrible

Anat

Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Chania Inn on May 12, 2024
Dear Guest ,Your satisfaction is important to us, and we'd like to learn more about what went wrong so we can address any issues. Please feel free to reach out to our team directly so we can discuss your concerns Best Regards,

10/10 Excellent

YOKICHI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in Chania was very bad weather, windy and raining it was unlucky day. However inside room was very comfortable, clean and best view from the window more than expected. Highly recommended.
Stayed 2 nights in Jan 2024
Response from Chania Inn on May 12, 2024
Thank you for sharing your experience with us! We're thrilled to know that once you were inside, our comfortable and clean room with its stunning view exceeded your expectations. We appreciate your recommendation and hope that despite the initial weather setback, you were able to enjoy your time in Chania. If you ever find yourself back in the area, we'd love to welcome you again!

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off season
We were there in the off season and it was absolutely. Ramona, at the front desk was very helpful.
Stayed 5 nights in Oct 2023
Response from Chania Inn on May 12, 2024
Thank you for your feedback! Ramona at the front desk will be delighted to hear that her assistance made a positive impact on your stay. We strive to provide excellent service year-round, and it's always rewarding to know that our efforts are appreciated. Should you return to our area in the future, we'd be more than happy to welcome you back!

10/10 Excellent

Shaukat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We called the hotel about 30 minutes before we were going to reach there. Even though the check-in time was 3:00 p.m., they had our room ready before 1:00 p.m. View from the hotel balcony was priceless. After check-out at 11:00 a.m., the hotel accommodated us by storing our luggage until we were ready to pick it up around 4:00 p.m.
Stayed 1 night in Oct 2023
Response from Chania Inn on May 12, 2024
Dear Guest,It's fantastic to hear about your positive experience with our hotel's flexibility and service! We understand the importance of accommodating our guests' needs, and we're delighted that we could provide an early check-in and late luggage storage for your convenience. We're glad you were able to enjoy the priceless view from our balcony as well. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Had a great visit and very happy with our stay here and location. Was at the center of everything. Staff very helpful with reserving our excursions and transportation to the airport when checking out. Would definitely stay here again.
Stayed 3 nights in Oct 2023
Response from Chania Inn on May 12, 2024
Dear Guest,Thank you for your review! We're thrilled to hear that you had an excellent visit and were happy with your stay at our hotel. Being centrally located is definitely a plus, and we're glad you found it convenient for exploring. It's wonderful to know that our staff was able to assist you with reserving excursions and arranging transportation, making your stay even more enjoyable. We can't wait to welcome you back for another great stay in the future

10/10 Excellent

Mark, White Oak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a unique experience just stop here and make a reservation, you will not be disappointed!! The rooms are well appointed, clean, and we had a great view of the entire harbor and lighthouse. The staff were very helpful, knowledgeable, and friendly. It is in the harbor with shops and restaurants right at your doorstep. The only caution is that you must walk to the hotel, but it is a flat walk along the harbor and not very far and it is worth it!!
Stayed 2 nights in Jul 2023
Response from Chania Inn on May 12, 2024
Dear Guest,Thank you for your recommendation! We're thrilled to hear that you had such a wonderful experience during your stay with us. Providing a unique and memorable experience for our guests is what we strive for, and we're delighted that we could exceed your expectations. It's great to know that you appreciated the well-appointed rooms, cleanliness, and the stunning view of the harbor and lighthouse. Our staff takes pride in being helpful, knowledgeable, and friendly, and we're glad they could enhance your stay. We agree that the flat walk along the harbor to reach the hotel is worth it for the convenient location and the experience awaiting you. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay!

10/10 Excellent

Rafael

Liked: Cleanliness, property conditions & facilities
Very unique property. Waterfront and very roomy.
Stayed 3 nights in Jun 2023
Response from Chania Inn on May 12, 2024
Dear Guest,We're glad to hear that you found our property unique and enjoyed its waterfront location! Providing a spacious and comfortable experience for our guests is important to us, and we're delighted that you found the accommodations roomy. Thank you for choosing to stay with us, and we hope to welcome you back for another memorable stay in the future!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was too perfect. Well priced, located right on the water with a patio over looking the harbor, super comfortable room and just so nice. I loved my stay here and highly recommend.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return trip
A return trip to lovely Chania and the Old Town. Staff very friendly and helpful. Only issue was very poor Wi-Fi and therefore little TV (news)
Stayed 3 nights in Oct 2022

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value , great location amazing view
Stayed 1 night in Aug 2022

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oceanfront room above the restaurant with a balcony - wow was this an amazing view of the lighthouse and waterfront - truly spectacular, and the room itself was extremely clean, modern and comfortable, yet with character. One of the nicest rooms we’ve ever stayed at. Very friendly staff.
Stayed 1 night in Sep 2022

10/10 Excellent

Jillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem located in the heart of Chania with a spectacular view of the harbour. The staff were super helpful during our stay.
Stayed 4 nights in Jul 2022

10/10 Excellent

george

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, wonderful staff, clean, with an amazing view!
Stayed 2 nights in Jul 2022

10/10 Excellent

Petros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. The staff was amazingly I would highly recommend to visit Chania and stay at this unique property.
Stayed 1 night in Jun 2022

10/10 Excellent

Joe

Stayed 3 nights in May 2022

10/10 Excellent

May Ann

Stayed 1 night in Jan 2022

10/10 Excellent

Kieran, Saluda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room in a perfect area for doing everything. The view cannot be beat. Room is well equipped and comfortable. So glad I found this property.
Stayed 2 nights in Jan 2022

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property at excellent location
Stayed 1 night in Dec 2021

10/10 Excellent

Jenna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was absolutely beautiful!!!!! So unique… the only downside is that it was more like a Airbnb where you rent a room. No food service/ had to walk if you wanted to have food. It was super close to restaurants Not super great on the off season since you had to go out for food… everything else was awesome great bed, big room awesome view super close to everything…
Stayed 3 nights in Dec 2021

10/10 Excellent

Fram

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly staff who really help you feel at home. Thank you Fotas and everyone else who make it all happen!
Stayed 8 nights in Oct 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Chania
Amazing location and decor. Totally lovely spot on the harbour. Be warned you do have to walk with your bags but that’s true for all hotels in the Old Town.
Stayed 2 nights in Sep 2021

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and room was very nice! Fotis was very helpful and accommodating! Nick at the Lithos Restaurant was fantastic, even on a super busy Friday night!
Stayed 2 nights in Sep 2021

10/10 Excellent

HAGIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place the rooms are big, it is great location near many restaurants in the harbor & the view is amazing. The only thing is a problem is the parking. There is no parking. You need to find in the street which is not easy at all.
Stayed 2 nights in Jul 2021

10/10 Excellent

Andreas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth visiting Chania only for enjoying this hotel
Very nice and worth visiting place. Fantastic location but not suitable for driving there with private car. Parking situated in an area not protected from extreme heat.
Stayed 1 night in Jun 2021

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very beautiful hotel, had a lovely stay and the staff was very sweet.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great View, parking is difficult,overall good location and room
Stayed 6 nights in Jun 2021
Response from Chania Inn on Jun 19, 2021
Thank you for your nice comments!

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view
Stayed 3 nights in May 2021

10/10 Excellent

DD, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved this hotel. Wonderful location which can’t be beaten. Room overlooks the Beautiful harbour. We had the family room which was very large, Very spacious, Modern, beautifully appointed, with two bathrooms, nice toiletries, good air-conditioning. Absolutely highly recommended. Only minor niggle was a rubbish hairdryer and not enough hooks in the room! Also be warned the steps leading to the room are quite steep. Entrance is through a restaurant on the harbour, but we heard no noise at night when the doors and windows were closed. The rooms were absolutely spotlessly clean and the staff were charming and helpful. We’ve stayed in many hotels in Chania and this must be the nicest and the best and a well kept secret!
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
Amazin Hotel, amazing location and amazing view!!
Stayed 2 nights in Jul 2020
Response from Evangelia on Jul 22, 2020
Thank you for choosing Chania Inn for your stay in our town. Warm regards

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class
Wonderful views of the Old Harbour. Top quality, would definitely go again
Stayed 4 nights in Nov 2019
Response from Evangelia on Dec 2, 2019
Dear Guest, Thank you for taking time to poste your review. it was our pleasure to welcoming you in our premises best regards, Evangelia

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2019
Response from Evangelia on Nov 27, 2019
Thank you for rating us!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from Evangelia on Oct 19, 2019
Thank you very much for choosing us for your vacations.

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Perfect
Stayed 1 night in Jun 2019
Response from Evangelia on Jun 17, 2019
Dear Guest, It is a great pleasure to read your feedback! Thank you for taking the time to share it with us. Warm regards, Evangelia

10/10 Excellent

Marilena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect suite with Amazing views of the old port!!
The location could not be more perfect! The host could not be more genuine and friendly! Its right on the port. The room was amazing, very clean, spacious, gorgeous. The view, amazing! We didnt want to leave the room to explore the area! I would go back if Im in chania, without a doubt!!!
Stayed 1 night in May 2019
Response from Evangelia on Jun 17, 2019
Dear Guest, Thank you for taking the time to share your thoughts and positive comments for your stay at Chania Inn! We hope to welcome you once again in our property! Warm regards, Evangelia

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the location and our room facing the old venetian harbour was gorgeous...exactly like the pictures...
Stayed 11 nights in Mar 2019
Response from Evangelia on Apr 3, 2019
Thank you for choosing ChaniaInn for your vacations. We hope to see you again.

10/10 Excellent

Ioulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay. Unique style of room. Perfect view just in front of the sea in the old harbor. Not accessible by car (only some days, hours is permitted) so the guest have to walk 5 minutes. The reception is in the affiliate hotel (Domus Renier) 5 min walk. Evangelia welcomed us heart fully. Rooms all in the first floor, no elevator, 14 or 17 steps to climb. The entrance is in the middle of the outdoor part of a restaurant. If those are not unconvincing for you, then you will be rewarded by the ambient room with the mix and mach stylish decoration. If you are looking for a spacious room with character this is it. Amenities include mini fridge with complimentary bottle of water, wide screen tv and espresso coffee machine. Spotless clean room and bathroom , walk -in shower, quality amenities (shampoo etc), slippers. Small balcony with chairs and table. Noisy outside but sound proof windows permitting calmness. Restaurants (touristic) and coffee shops just outside the building. A hamam is situated next corner.
Stayed 2 nights in Jan 2019

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view And great service. Very nice place to stay.
Stayed 4 nights in Jan 2019
Response from Evangelia on Jan 19, 2019
Thank you for choosing ChanaInn fro your stay in Chania

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great position on harbour front with huge selection of places to eat and drink on the door step. Very tastefully decorated room, if there’s anything to criticise, could do with some drawers for storage. Very friendly owner/staff. Very characterful old town streets behind harbour front. Would definitely stay here again if returning to Chania.
Stayed 3 nights in Oct 2018
Response from Evangelia on Nov 18, 2018
Dear Guest, Thank you for posting this nice review for Chania Inn. It would be great for us to welcome you once more! Warm regards, Chania Inn Team

10/10 Excellent

Mick, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great staff. Veiw of the old port is the best in chania as its located on the port. Will return and use this room again. Double view room is good for a couple . Nice layout and very clean.
Stayed 4 nights in Oct 2018
Response from Evangelia on Oct 28, 2018
Dear Guest, Thank you for posting your review as well as for choosing ChaniaInn for your stay in the Oldport of Chania. Warm regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel room EVER
This was honestly the best hotel room I have ever visited in all my travels. The location is the best you could ask for. It's right on the water, in the middle of everything (windows are very sound proof) and very picturesque. It was a beautiful, relaxing setting for my morning coffee and evening wine. The interior design of the room was unique and beautiful. The beds are so comfortable and the front desk is very accommodating and sweet. My only regret and that I didn't book for longer. I wish I could have stayed 3+ nights. Thank you for providing us with a highlight of our trip
Stayed 2 nights in Oct 2018
Response from Evangelia on Oct 17, 2018
Dear Guest, Thank you for this great review! It is true that you need a lot of days to enjoy Chania city and most of these beautiful beaches. It would be our pleasure to welcoming you in ChaniaInn once more and for more nights. Warm regards,

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautiful, well located and clean !
Stayed 5 nights in Nov 2023
Response from Chania Inn on May 12, 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our hotel incredibly beautiful, well-located, and clean.. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay!

10/10 Excellent

reidun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig ☀️
Stayed 2 nights in Oct 2023
Response from Chania Inn on May 12, 2024
Thank you for your rating! Providing a wonderful experience for our guests is always our top priority, and we're thrilled that we could meet your expectations. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay!

10/10 Excellent

Alena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartige Unterkunft mit tollem Charme, super Sauber und perfekt um Chania ohne Auto zu erkunden. Alles ist zu Fuß zu erreichen und man auf dem Balkon die tolle Atmosphäre genießen. Wir waren sehr begeistert und haben uns wohl gefühlt.
Stayed 2 nights in Oct 2023
Response from Chania Inn on May 12, 2024
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay in our unique accommodation and appreciated its charm and cleanliness. It's great to know that you found it perfect for exploring Chania without needing a car, with everything within walking distance. We're thrilled that you felt comfortable during your time with us and would be delighted to welcome you back on any future visits.

8/10 Good

Heikki

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mukava tilava huone, vaikkakin ravintolan yläpuolella. Äänieristys kuitenkin hyvä. Huonoa oli äänekäs ilmastointi sekä parvekkeella jyrisevä ravintolan(?) jäähdytyslaitteisto, joka haittasi parvekkeen käyttöä.
Stayed 2 nights in Sep 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022