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Reviews of Captain Vasilis Hotel

3.5 out of 5
Captain Vasilis Hotel
Sali Helidonaki 12, Chania, Crete Island

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 76 reviews" "
Rating 8 - Good. 17 out of 76 reviews" "
Rating 6 - Okay. 5 out of 76 reviews" "
Rating 4 - Poor. 1 out of 76 reviews" "
Rating 2 - Terrible. 3 out of 76 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Quaint
Stayed 7 nights in Apr 2024

10/10 Excellent

Amir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was amazing The place was incredible Thank you
Stayed 1 night in Oct 2023

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall with super a/c
The location is excellent. The breakfast was simple but good. I enjoyed the rustic clean and cool room: very grateful to have A/C that can be adjusted! The roof deck is an gem!! And Vasilis is helpful and friendly. Perfect for the solo female traveler
Stayed 3 nights in Jul 2023

10/10 Excellent

Dominic

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In a great spot in Old town Chania, a very helpful owner and clean rooms.
Stayed 7 nights in May 2023

10/10 Excellent

Sorin

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay
Very beautiful romantic room with sea view, view at the old venetian port. Large comfortable room, bathroom and bed. Owner (young Vasilis) present and involved in day to day run of this little hotel. Breakfast was simple, but very clean and pleasant. Our room was in a corner of the hotel so the wifi was so-so. A bit noisy some nights (it may be just this room, not all) due to its location right on the main alley of the port. But overall, an excellent impression. The staff was also excellent, nice and very responsive.
Stayed 7 nights in Jul 2022

10/10 Excellent

Alastair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay. Would recommend anyone stay here for a short or long stay. Hopefully can make a return at some point
Stayed 7 nights in Jun 2022

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 stars! Perfect! Thank you
Its a perfect hotel to experience the old town of Chania! Make sure you book a room with a view of the harbor its worth the extra money! A family owned hotel that takes care of their guests like everyone should be! Dreamy bed also! 🙌
Stayed 2 nights in Jun 2022

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect spot in the whole harbour. It allowed us to experience the hustle and bustle of the city without it being noisy and disruptive to our stay. The bed was comfortable it had ample room compared to other European hotels we stayed in. The cleaning staff were super on it and reset the room daily. The morning breakfast was exceptional, I lived for the fresh yogurt, strawberries with homemade fig jam and fresh squeezed OJ to order. Vasilis was super helpful during our stay, easy to talk to, always available and gave us great recommendations. highly, highly recommend this hotel.
Stayed 3 nights in Apr 2022

10/10 Excellent

Ghita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
A last minute booking in the old town... made to feel very welcome. The views from our room were fabulous. Breakfast was wonderful and our host Vasilis extremely friendly and well informed. Nothing was too much trouble.
Stayed 2 nights in Dec 2019

10/10 Excellent

BERNADETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SWEET SPOT
lovely owners with a great location and tremendous history
Stayed 1 night in Nov 2019

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

6/10 Okay

Karin Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
We had a nice size room with access to a shared patio with a view of the harbor, sea, and light house though a door onto the patio. The patio had chairs and small tables as well as lounge chairs - perfect for relaxation. a nice simple breakfast was included and the management was friendly and helpful.
Stayed 4 nights in Oct 2019

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience!
Great hotel right in the heart of Old City. So kind and helpful. Beautiful breakfast and beautiful view from the rooftop terrace. Many restaurants, bars, and shops close by.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner very welcoming and the hotel very well situated, overlooking the Old Venetian Harbour. Rooms and bathrooms are very small with no balcony. The communal terrace, accessed via a spiral steel stair, extends outside the room windows which was no problem for us but could be a nuisance if other guests used it at night. Overall we were happy with our choice of hotel.
Stayed 2 nights in Sep 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay
Captain Vasilis is a great choice in Chania. Their location is excellent, with great views of the harbor and located in the prettiest part of the old town. The owner was very helpful with trip and restaurant recommendations. The room was very comfortable and we really appreciated the good shower. Highly recommend this hotel.
Stayed 3 nights in Sep 2019

10/10 Excellent

JaiWest, Augusta,Ga.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great room with a view of the harbor #6.We had a balcony that we shared with another room,but we never saw anyone else. The bath was small,but nice. The owners and those working there were friendly and very accommodating. We loved the breakfast. Everything was fresh and delicious! Perfect place to stay if you don't want to drive around which is pretty dicey and parking is difficult. I highly recommend!
Stayed 1 night in Sep 2019

2/10 Terrible

Linda

Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous sea view with shared roof terrace. Good breakfast provided. Not easy to find without help!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Proximity to many restaurants, shops and 2 min walk to old harbor. Vasilis is very accommodating and flexible. His staff is polite and helpful. The hotel itself is very traditional and rustic. Beautiful interior and terrace view.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with view overlooking the old port. Room was very spacious and well presented. Clean and comfortable. Staff were friendly and breakfast was delicious.
Stayed 4 nights in Aug 2019

8/10 Good

Anna

Liked: Cleanliness, staff & service
Lovely historical building with views of the harbour, good air con, which was also useful for masking the music from an all-night bar nearby on the waterfront!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was like travelling back in time to a long lost era. The hotel is small but big in character and charm with s great location and view of the old Chania port. Staff is incredibly attentive to your needs. really enjoyed my stay.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great staff only too pleased to help you enjoy your stay
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was immaculate from our room. Great location, nice breakfast!
Stayed 5 nights in Jul 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid. We booked a room in November 2018 for a week in July 2019. Two days before arrival the Hotel cancelled our booking saying they had overbooked and the room was not available. How can they do this when I booked 8 months in advance? Don't risk the stress of the Hotel cancelling your booking at the last minute!
Stayed 6 nights in Jul 2019

2/10 Terrible

Verified traveler

Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place lovely staff top position. Excellent breakfast everything was perfect
Stayed 13 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family run hotel, close to bars and restaurants with a fantastic view. The owners can't do enough to help make your stay perfect.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

David., Nelson, NZ.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the authentic ‘old world’ feel of the building. The proprietor was always helpful and friendly but not pushy in any way. It was everything we wanted and expected.
Stayed 6 nights in May 2019

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful host and location!
Captain Vasilis was the perfect location for our stay in Chania. We stayed in the room with access to the roof terrace, and we loved being able to sit out on the balcony and enjoy the gorgeous scenery of the harbor. Our host was so gracious and helpful during our stay. The bed was very comfortable, and the room was furnished well in order to maximize the size of the room. Chania was a great location for us to stay and be able to drive around during the day to various other places on the west side of Crete. This was the first stop for us on our trip in Greece, and at the end of our trip, my husband and I both agreed that Captain Vasilis was our favorite place to stay (even though we stayed in more upscale hotels on other islands). I would absolutely love to stay here again!
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
This was by far our favourite part of the trip. The hotel is beautiful and wish we could have spent more days there. Perfect hotel, perfect location!
Stayed 2 nights in May 2019

6/10 Okay

PB, Southampton UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Cretan family-owned hotel with a charming and helpful manager speaking good English. Our room and bathroom were small but adequate for a 7day stay. Not luxurious but a great view of the harbour from our window and the sun terrace.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Apr 2019

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Stay
This was an exceptional place. Vasilis was so lovely and full of great advice for around the area and very accomodating. The rooms are so beautiful and the breakfast was superb (with freshly squeesed orange juice nad home made jam). The location is excellent and there is an outdoor area with an amazing view of the Venetian harbour....great for basking in the sun. It is a 2 minute walk from the harbour, however the street that it is on is lovely and quiet. The room we stayed in had an amazing view of the harbour and we will definietly be staying here again if we go back to Chania.
Stayed 3 nights in Apr 2019

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent a wonderful week. The hotel is very cosy. The owner Vasili was always very friendly and helpful and ready to advise us about trips and interesting excursions. The hotel itself is situated in the picturesque old city. The old harbour lies just around the corner where one find an extensive variety of restaurants where you can taste authentic Cretan cuisine and enjoy the beautiful view of the harbour scenery with the lighthouse. Would definitely recommend it.
Stayed 7 nights in Apr 2019

8/10 Good

Darren, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old traditional family run B&B, amazing harbour views, breakfast was very tasty using all local ingredients, orange juice, yogurt and cheeses were delicious. I would recommend this to my friends and family, great place to unwind.
Stayed 7 nights in Oct 2018

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little gem in Chania
It was a dark and stormy night and we arrived late. The owner (the grandson of Captain Vasilis) waited up for us to arrive. We got in and collapsed to our bed to the sound of wind and rain on the windows. It was not until we opened the shutters the next morning that our room had a perfect view of the Chania waterfront! When going downstairs, we were greeted to a light breakfast of bread, pastries, yogurt, honey and an egg.The room was comfortable, but did have its quirks. The bathroom was long and skinny and my knees literately touched the opposite wall when I sat on the toilet. This was a minor inconvenience to the location, comfort and hospitality of the hotel.
Stayed 2 nights in Sep 2018

10/10 Excellent

Sarah, Watford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely traditional B & B in the best part of town
A simple and traditional B & B in the best part of Chania. This is a little gem in amongst the quaint cobbled back streets of the old Venetian quarter. Vasilis (Grandson of the eponymous Captain) is very accommodating and friendly - customer service here is excellent! Nothing is too much trouble for Vasilis will help you where he can. The breakfast here is continental style and delicious with Vasilis endevouring to make sure you sample some of the local pastry delights. The hotel and rooms are spotless and the position is perfect. Going B & B is a perfect chance for you to sample many of the wonderful restaurants within a short walk. Definitely would recommend this lovely little B & B
Stayed 6 nights in Sep 2018

10/10 Excellent

MARIANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location in the old city with stunning views of the harbor.
Stayed 4 nights in Jul 2018

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable séjour
La chambre avec terrasse offre une très belle vue. L'hôtel a beaucoup de charme avec sa touche historique et son confort. Le petit déjeuner n'est pas très copieux mais suffisant pour démarrer la journée. Les conseils de Vasilis sont très utiles pour découvrir les bons restaurants, les lieux de visites et les plages. Nous avons passé un très agréable séjour.
Stayed 4 nights in Aug 2022

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam
Widok na port , miło czysto
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
une bonne adresse à retenir
l'emplacement, l'accueil, la vue de la chambre, le confort de la literie, la propreté, les accommodations, rapport qualité prix parfait, petit déjeuner simple et très bon
Stayed 1 night in Sep 2021

10/10 Excellent

Paschalis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel , gutes Frühstück, 1Minute zum Strand,5 Minuten zur Stadt
Stayed 7 nights in Sep 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
L’établissement est bien situé, le personnel très gentil, petit déjeuner intéressant, mais la chambre du rez-de-chaussée sent l’humidité.
Stayed 3 nights in Sep 2019