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Reviews of Aristea Hotel Rethymnon

2 out of 5
Aristea Hotel Rethymnon
110 Martyron Sq., Mysiria, Rethymno, Crete

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 124 reviews" "
Rating 8 - Good. 48 out of 124 reviews" "
Rating 6 - Okay. 11 out of 124 reviews" "
Rating 4 - Poor. 1 out of 124 reviews" "
Rating 2 - Terrible. 0 out of 124 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Stayed 3 nights in Oct 2023

10/10 Excellent

tatyana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very homy . Front desk ladies are very pleasant and helpful . Hotel is located close to everything and it’s walking distance . Crete sea is right next to it . Feeling of safety is in the air . Loved our stay .
Stayed 2 nights in Jul 2023

10/10 Excellent

Pravin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was suggested by ebooker's rep. after failing to original book online. This studio apartment was superb with all necessary newly equipped furniture and fantastic sea/beach view from the bedroom. Also in quiet location in front with open square. Restaurant , Bar, & reception staffs very helpful. Option to have towels & bedsheets change frequently. I would definitely go again here
Stayed 7 nights in Jun 2023

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our rooms were nice but the staff was not very friendly. There was easy walking to groceries and food. Nice outside patio space to sit outside our rooms. The staff just wasn't welcoming and made us feel a bit uncomfortable.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Kurucz

Traveled with group
Liked: Cleanliness
Happy with our choice
It was a very clean, small hotel at the end of the long sandy beach area. It was quite far from the old city to walk there every day, but there are a good couple of nice restaurants nearby. The room was spacious with basic equipment in the kitchenette. Generally, we were happy with our choice but must mention a couple of things in the hope it will improve the hotel further. - Breakfast was very basic and repetitive. During our 10 day stay, we found every day the same food, which we got bored with after a few days. It would have been nice to see variety in pastries, ham, eggs or even fruits. - Showergel and shampoo...every time we had to ask for it. - The open shower was very narrow what made the whole bathroom flooding after use. On the positive side: - The staff was very friendly and helpful.
Stayed 10 nights in Sep 2021

8/10 Good

Trevor

Liked: Cleanliness, room comfort
Happy enough
Nice place..nice people..good location
Stayed 1 night in Sep 2021

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Upgraded me from basement to 2nd floor ocean view. Clean, comfortable
Stayed 1 night in Aug 2021

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect. Steps away from the beach and a number of boardwalk taverns that we enjoyed more than the busy restaurants in the main part of town. We used the car to get to the center of town with easy, inexpensive parking at the port. The hotel is lovely and our superior apartment perfect for three of us. Very spacious. We very much enjoyed the quiet and respectful guests. We did not take the buffet breakfast but it looked lovely. I highly recommend this property.
Stayed 10 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Great Service!
Despite we arrived to the hotel quite late in the evening, the reception desk left everything perfectly prepared for our arrival. The morning after, they advised us on the beaches to go due to the strong wind. Excellent!
Stayed 1 night in Jul 2021

10/10 Excellent

Alejandro

Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Nice hotel by the beach
Rooms were great, very spacious and well equipped with good aircon. WiFi worked well, and staff very friendly. Location was good, right by the beach with good restaurants close by.
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and helpfull always cleaning..
Stayed 3 nights in Jul 2018
Response from George on Feb 15, 2020
Thank you so much. Look forward to hosting you again!

8/10 Good

EB, Saskatoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, quiet, clean & clean smelling, spacious, close to ocean and lots of restaurants. Could walk or take local buses to old town historical area. Beach is rocky enough that water shoes are a real asset but water is very clear, warm & waves are gentle most days. The one down side is that smoking is allowed in all common areas, but that is the situation throughout Greece. Consistent, beautiful weather in Sept.
Stayed 7 nights in Sep 2019

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and nice vibe at this hotel.nice breakfast buffet, nice pool and little bar with a supermarket oppisite with friendly staff in , and the beach is litrally 1 minute away. Will be coming here again :)
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, roomy apartment; spotlessly clean; well maintained gardens and pool
Stayed 11 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel good for one night .the room has lots of bugs and fly and mosquitoes. They spray it but we couldn’t sleep Breakfast was good but not ready on time The room size or ok but noisy .bathroom extra small
Stayed 3 nights in Sep 2019

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Aristea at Rethymno
My overall experience of the Aristea Hotel was excellent from the friendliness and helpful staff, especially Vicky on reception. The hotel was very clean, well laid out and a very pleasing and relaxing environment.
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Excellent location for Rethymno. Good size rooms / apartments. Not as clean as others (kitchen smelt damp inside cupboards). Power cut one evening (not their fault) but there wasn’t anyone there to reassure guests / help / let them know what was going on. Decor a little dated (but reasonable for price). Building site in front of hotel (also not their fault and looks like it will improve the hotel once finished, but would have been nice to be forewarned). Noisy water pump on roof meaning we were awake for a lot of the first night. We were put on second floor with a three year old and there is no lift. Not enough parking for guests staying. Not particularly secure (no front door that was locked at night, anyone could come up the stairs to the door of your apartment)
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2019

8/10 Good

Jodi

Liked: Cleanliness, staff & service, room comfort
We loved the atmosphere, the pool, beach and bar area were fantastic. Our room was in need of a few repairs, but once the hotel was told the maintenance person attended immediately. We would definitely stay here again :)
Stayed 1 night in Jun 2019

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The servie was amazing, the apartmrnts well kept, the beds very comfortable.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good value for money, helpful staff, extremely clean and close to restaurant.. A quieter part of the resort
Stayed 7 nights in Jun 2019

10/10 Excellent

rocco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Awesome service, nice room, good location, great price.
Stayed 2 nights in Jun 2019

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem...
We took an off season break (17-24 October). I am disabled and this was our first holiday with my electric scooter and third one abroad since my accident nearly 6 years ago. Phoebe and all the other staff were very helpful and accommodating. They responded to my e-mail request of a room with a sea view on to the first floor (due to my mobility problems) by providing a room that overlooked the pool with a direct sea view where I could people watch and admire the view without climbing too many stairs. The room was clean, well decorated, functional with everything we needed for eating our breakfast/lunch or having snacks. The beds were comfortable with cotton sheets, the room was serviced regularly and fresh white fluffy towels were given every few days. We followed Phoebe's advice and frequented local tavernas, villages, sites and were never disappointed. My wheelchair got 5* treatment and carried me right to the flight of stairs to our room. We tested the bar, pool and sunbeds and enjoyed every one. Everyone was friendly, polite and nothing was too much trouble. I even asked if the owner had another hotel at different locations on the island. For us, it was a lovely holiday where we made good memories. Thank you all for making our holiday so relaxing.
Stayed 7 nights in Oct 2018
Response from George on Oct 27, 2018
Hello Paulibe, Thank you so much for you nice words! Would love to have you with us again, George

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Beautiful hotel few steps away from the beach. Except for the hard mattresses, we had a wonderful stay.
Stayed 2 nights in Aug 2018

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly
Very helpful and friendly staff. Very enjoyable stay.
Stayed 8 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2018

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent small hotel
Excellent location, nice and quiet but near sea and prom. 30 mins walk into town. Parking in street. large room with big balcony with sea view and small balcony with courtyard view. Staff really helpful and friendly. Perfectly adequate breakfast. Basic kitchen in room. Only 6 hangers so travel light or bring your pens. Not a lot of drawer space either but perhaps we take too much luggage.
Stayed 11 nights in May 2018

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel Appartment near Rethymnon
The Aristea Hotel was very comfortable and spotlessly clean. We had a sea view studio, which was spacious and and well-appointed, with a full kitchen. It was about 2' from a lovely mostly sandy beach, but unfortunately the sea was very rough on the days we were there, so couldn't really enjoy it. The area had some very good restaurants nearby and was about 10' by car from the centre of Rethymnon. We had breakfast at the the hotel most days and it was tasty with quite a lot of choice. Parking was adjacent to the hotel.The only downside I can think of is the Wifi, which was patchy, especially in the room, better in the lobby area. I also have to mention the very kind and helpful staff, Vicky and Vivian. I would stay here again and would recommend this hotel to friends and family.
Stayed 4 nights in Aug 2017

10/10 Excellent

Shelagh, Bristol, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly sited quiet hotel close to beach
Friendly staff, well kept & clean hotel, great facilities - lovely pool with sun beds, umbrellas, changing/toilet facilities, pool bar, plenty of choice at breakfast buffet. Rooms good with regular cleaning & sheet changes. Great location close to beach (with sunsets to die for) near to lots of restaurants & shops and a 30 minute walk into main Rethymnon town along promenade. Teenage son appreciated basketball court right next to hotel (quiet though). With hire car easy to reach Chania, Heraklion, South Coast beaches & lots of interesting places in between - Kalyves beach, Kournas Lake, Prevelli Beach, Knossos, WaterCity waterpark, Arkadi Monastery, Elaftherma Ancient Site, Marguerites pottery village and Rethymnon Fortezza & Venetian harbour/lighthouse all worth a visit. Stunning scenery & friendly local who couldn't do enough to help & make us feel welcome.
Sunset on beach
View from our balcony
Basketball next to hotel
Stayed 7 nights in Jul 2017

10/10 Excellent

Emily, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very close the beach.
The room was larger than expected, clean, and provided all of the necessary items - towels, beds, a table and chairs, cutlery, dishes, a coffee maker, a fridge, and a small hob. There was a lovely little balcony with a clothes drying rack as well. It was super close to the beach - only a minute or two walk. Staff was lovely and friendly and very accommodating. I would highly recommend. Breakfast was delicious as well. There is also a pool and bar area outside.
Stayed 2 nights in Jun 2017

8/10 Good

darren, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 star and then some - fully recommend.
Stayed for 5 nights at the artistea and if this is the level of a 2* then I'll be doing it again. Room was big and comfortable with ample facilities, local beach was lovely and on the doorstep and the hotel staff were brilliant - special mention to Vicky who was helpful above and beyond. The buffet breakfast however needs a bit of work and the pool area ok at best, but access to the really nice beach made it ok. Would recommend as a cheap and cheerful stay with everything you need to enjoy a sun break.

10/10 Excellent

Karyn, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, clean and nicely kept
Had a great experience I was made to feel very welcome as soon as I arrived. Made my daughters birthday even more special by getting me a cake and make sure we had everything we needed. Would like to wish all your staff a great thank you and will call in to say hello when we are back in August

10/10 Excellent

Frédéric

Liked: Cleanliness, amenities, property conditions & facilities
The staff was really kind and explained me in détails things to do in the area
Stayed 1 night in May 2024

10/10 Excellent

Klaus Peter

Liked: Cleanliness, property conditions & facilities
Super gut
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

caroline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
hôtel très bien situe les pieds dans l eau shopping restaurant transport et le personnel est vraiment très professionnel sourirant au petit soin séjours très agréable je recommande
Stayed 13 nights in Sep 2022
Response from Panos - Reservations Manager on Sep 19, 2022
Dear Caroline,First of all we would like to thank you once again for choosing to stay with us during your recent vacation to Rethymnon and of course for taking the time to write such a nice review for our hotel.In deed our hotel's location is ideal, as it is situated to a nice and quiet neighborhood, right next to the beach and surrounded, at the same time, by everything (bars, restaurants, super markets, etc.) a visitor of our city might need.We are delighted to see that you have enjoyed your stay with us and we sincerely hope we will be able to welcome you once again during your next visit to our lovely city.Best regards,The Aristea Hotel Rethymnon Team

10/10 Excellent

maria

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022
Response from Panos - Reservations Manager on Aug 22, 2022
Dear Maria,First of all we would like to thank you once again for choosing to stay with us and for taking the time to review our hotel.We are delighted to see that you have enjoyed your stay with us and we hope we will be able to welcome you once again during your next visit to our lovely city.Best regards,The Aristea Hotel Rethymnon Team

8/10 Good

Juliette

Liked: Cleanliness, room comfort
Correct mais sans +
Hotel correct proche de la plage. Reste cher tout de même. Parking dans la rue (pas tjs facile). L enregistrement est à 15h (et non 14h comme indiqué sur hotel.com). Personnel aimable mais sans +.
Stayed 4 nights in Aug 2022

10/10 Excellent

Martine

Traveled with family
Liked: Cleanliness, room comfort
Top notch Aristea apartments
Wij logeerden in de recent gebouwde appartementen van het hotel. Ruime, mooi ingerichte suites met zicht op zee. Zeer vriendelijk, efficiënt personeel ( zowel de dames aan de check-in balie als het keukenpersoneel en de poetshulp evenals de man aan de bar). Rustige buurt met diverse zeer goede restaurants in de nabije omgeving. Gratis gebruik van strandstoelen aan zee. Winkels en openbaar vervoer in de wijk. Leuke ervaring!
Stayed 7 nights in Aug 2022
Response from Panos - Reservations Manager on Aug 21, 2022
Dear Martine,First of all we would like to thank you once again for choosing to stay with us and of course for taking the time to write such a nice review for our hotel.In deed our hotel's location is ideal, as it is situated to a nice and quiet neighborhood, right next to a sandy beach and surrounded, at the same time, by everything (bars, restaurants, super markets, etc.) a guest of ours might need. Our staff is a great asset for us, as we refer to a team of hospitality professionals, who are eager to turn everyone's stay with us into an amazing experience.We are delighted to see that you have enjoyed your stay with us and we sincerely hope we will be able to welcome you once again during your next visit to our lovely city.Best regards,The Aristea Hotel Rethymnon Team

8/10 Good

David

Traveled with family
Liked: Cleanliness, room comfort
Très bon accueil
Les personnes a l'accueil sont tres accueillantes et nous on donné plein de conseils pour les choses à voir dans les environs. La piscine est très bien et tout est très propre. La cuisine est vraiment d'appoint, juste assez de vaisselle pour 3 et les plaques sont tres longues a chauffer. La literie est sans doute tres récente mais très ferme. La salle de bain est très moderne (grande douche). Le prix du petit dejeuner est un peu élevé (10 euros) Un très bon sejour tout de même et la plage est à 3 min a pied.
Stayed 3 nights in Jul 2022

6/10 Okay

CARLOS CORTIJO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Se nos inundó la habitación tras un rato de lluvia y tardaron en solucionarlo. La persona de recepción hizo todo lo posible
Stayed 2 nights in Jul 2022
Response from Panos - Hotel Manager on Jul 16, 2022
Dear Carlos, Initially, we would like to thank you once again for choosing to stay with us during your vacation at Rethymnon and of course for taking the time to review our hotel. In deed there was a sudden storm, that caused the flood of 2 rooms and unfortunately one of these rooms was yours. We sincerely apologize for having to face something like that, but the storm was sudden and the rain was quite intense, that's why all this flood happened. Nevertheless, our staff intervened immediately, so they could drain the water, protect your personal belongings and restore your room into the initial condition. It surely took some time, but we strongly believe that we did our best, so you wouldn't affected that much. For once again we sincerely apologize for that and we hope we will be able to welcoem you once again, so you can have a more relaxing stay with us. Kind regards, The Aristea Hotel Rethymnon Team

10/10 Excellent

Stefania

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel ist zwar ein Zwei-Stern-Hotel, dies jedoch der oberen Klasse. Sehr gut gelegen, sauber, bequeme Betten und freundliches Personal. Preis-Leistung passt auf jeden Fall! Echt empfehlenswert!
Stayed 4 nights in Jun 2022
Response from Panos - Hotel Manager on Jun 29, 2022
Dear Stefania, First of all, we would like to thank you once again for choosing to stay with us and of course for leaving such a nice review for our hotel. In deed our hotel's staff is a great asset for us, as we refer to a team of hospitality professionals, who are eager to make every guest's stay an amazing experience. The hotel's cleanliness is our priority, especially during such a demanding era, so everybody can feel safe, relaxed and a little bit like home. It was a great honor for us having you as our guest and we sincerely hope we can welcome you once again during your next visit to our lovely city. Best regards, The Aristea Hotel Rethymnon Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness
Hyggelig hotel, serviceminded personale og god morgenmad. Eneste minus var sengene, som var vanvittig hårde.
Stayed 7 nights in Oct 2021
Response from Panos - Reservations Dpt. on Apr 6, 2022
Dear guest, Greetings from Rethymno and thank you once again for choosing our hotel for your stay and for taking the time to write such a nice review for us. In deed our hotel's staff is ready to offer an unforgettable experience to all of our guests in a professional, but also personal manner at the same time. Our breakfast is another service for which we are trully proud of, as we offer daily fresh local products into famous Greek & international recipes. As far as your comment about the mattress, initially we would like to apologize for not having the best experience around this matter and reassure you that we will pay extra attention, so none will have similar comments about their sleep in our hotel. It was a great honor for us having you as our guests and we hope we can welcome you once again in the near future. Kind regards, The Aristea Hotel Rethymno Team