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Reviews of Glasgow House

3 out of 5
Glasgow House
3, Bank Street, Glasgow, Scotland

Reviews

6.6
Rating 10 - Excellent. 49 out of 241 reviews" "
Rating 8 - Good. 68 out of 241 reviews" "
Rating 6 - Okay. 58 out of 241 reviews" "
Rating 4 - Poor. 30 out of 241 reviews" "
Rating 2 - Terrible. 36 out of 241 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

7.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Janet

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Property very dated. Location was good as it was within minutes of underground subway to city centre. Small room and tiny bathroom. Not bad for value when considering prices of bigger hotels in area.
Stayed 1 night in May 2024

4/10 Poor

helen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. It felt like a hostel - lots of comings & goings & front door was not on slow closure so banged. Noise from street; single glazed windows. Decor: thin curtains-hems all coming down; chipped paintwork. Bathroom: door didn’t close properly; frayed carpet; cracked sink & tiles; grouting dirty; mirror worn; rusty, dented bin. Shower was powerful. Lobby area was just corridor with sliding glass window. No extra lock on bedroom door just key lock without sliding mechanism.
Stayed 2 nights in May 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities
Hotel had basic but clean & comfortable amenities. Owners were friendly & helpful Good area close to nice bars & restaurants and easy to walk in to town. Would definitely recommend & stay here again.
Stayed 2 nights in May 2024

4/10 Poor

Ghassan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok
Stayed 2 nights in May 2024

2/10 Terrible

Kathleen

Disliked: Property conditions & facilities
I cancelled this due a family emergency in advance they wouldn't refund my money I thought this was shocking!!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Piotr

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cozy and clean guest house in a walking distance from Kelvinbridge subway and from many attractions. Wonderful and kindhearted staff members who are always willing to help.
Stayed 2 nights in Apr 2024

6/10 Okay

Jennifer

Basic accommodation but fine you if you want to stay overnight my single room was tiny
Stayed 1 night in Apr 2024

4/10 Poor

Jamie

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good for money
Stayed 5 nights in Feb 2024

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing to dislike
Stayed 4 nights in Jan 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Mice and mould - i guess you get what you pay for
The shower was good, however, thats where the good things stopped. Woke up on the first morning to a mouse in our room so asked for a new room for our 2nd night, they were very nice and accomodating and gave us a new room but i still had the fear of mice :( also in both rooms the bathroom ceilings had mould :/
Stayed 2 nights in Jan 2024

4/10 Poor

Kornelia

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Haley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean rooms, friendly staff, and walking distance to the university and other things. If you’re visiting in the winter, it may get cold at night. The heaters turned off overnight both nights we stayed there and turned back on at 7 a.m. exactly. I was assured they do not turn off overnight, so maybe it was the specific room we stayed in, but they most definitely did turn off and we were all very cold.
Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Traveled with group
Disliked: Property conditions & facilities
Very basic. Couldn’t get shower to work
Stayed 1 night in Dec 2023

6/10 Okay

Craig

Disliked: Amenities, property conditions & facilities
Basic but for the price couldn’t complain, ceiling hanging down a bit , no fridge or anything room was cold despite heater being on
Stayed 1 night in Nov 2023

8/10 Good

Alex

Stayed 1 night in Nov 2023

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a night before onward journey
I just needed somewhere cheap and private to stay overnight and all the usual city centre places were full or more expensive than I was willing to pay, so tried Glasgow house. I booked a single room and was upgraded to a room with a double and single bed (used the single bed anyway) and that made up a little bit for the fact that there was an extra £10 for a late check in, which I felt that should have been clearly stated in description on the hotels.com website as I'd have probably booked elsewhere closer to the city centre, but apart of that I cannot fault the hotel. For the price it is good enough and most importantly clean and I couldn't care less that the plaster might have been coming off in few places, that the decor isn't modern or that the matress was too soft with a dip etc. I think the Glasgow house is perfect for a cheap night stop off and if you require beautiful new decor/firm matress, go elsewhere and pay for the privilege.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Room was freezing cold, had to use the duvet from the other bed on top of the duvet already on the bed, tried to put the radiator on and it didn’t come on until early hours of the morning, there were exposed carpet grippers around the edge of the room, which is dangerous. And the key for the room is the same key for the front door so every room has the same key?! Doesn’t make you feel safe at all! The bathroom had a very strange and ominous looking rope hanging from the ceiling, like something from a horror film.
Stayed 1 night in Oct 2023

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, room and lovely staff 😁😁 Would definitely come back again!
Stayed 2 nights in Oct 2023

10/10 Excellent

Joanne Alice

Stayed 1 night in Oct 2023

10/10 Excellent

Brian

Business traveler
Liked: Staff & service, property conditions & facilities
Staff were friendly
Stayed 1 night in Oct 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glasgow House 3 night stay
Great location in the West End, extremely welcoming, friendly, and attentive staff. Enjoyed our stay in Glasgow! Good value for the money!
Stayed 3 nights in Oct 2023

6/10 Okay

OLUWAKEMI

Business traveler
Liked: Cleanliness
For the price, it was okay as long as your room is not next to the creaky staircase. I woke up several times thinking a mice was in the roof. But it was just people going up and down the stairs. Room was cleaned everyday.
Stayed 4 nights in Sep 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Dreadful
I wanted to be in the Westend of Glasgow particularly, so I chose this, despite the other reviews. I should not have. Read the reviews, please don't stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Tall woman 👩
Our stay was excellent with good room sevices which we didn't expect for the price paid. We enjoyed our stay and no regrets. But the carpet needs changing.
Stayed 1 night in Aug 2023

10/10 Excellent

Joseph

Stayed 1 night in Jul 2023

10/10 Excellent

Agnes

Stayed 3 nights in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was technically spot on for the description. I would have really loved to know if my private bathroom was an ensuite, or one I had to exit my room to use, but other than that, it was a pleasant and convenient place to stay.
Stayed 2 nights in Mar 2023

8/10 Good

Mohammed

Stayed 1 night in Mar 2023

10/10 Excellent

Antonio

Stayed 1 night in Feb 2023

10/10 Excellent

Sara

Stayed 1 night in Dec 2022

6/10 Okay

Hil

Business traveler
OK but....
Accommodation is basic but OK for a night, room spacious and clean but quite cold. I felt vulnerable as I was at the end of a downstairs corridor and the door lock was a Yale lock which couldn't be secured from the inside. Not great for a solo female traveller - probably wouldn't stay there again. Not GH's fault but parking also really difficult.
Stayed 1 night in Dec 2022

10/10 Excellent

xingyu

Stayed 3 nights in Dec 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad place to stay
I never enjoy the place
Stayed 1 night in Sep 2022

10/10 Excellent

Shu Lim

Stayed 1 night in Aug 2022

6/10 Okay

Manoj

Traveled with group
Stayed 2 nights in Aug 2022

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

CLAIRE FABOU

Stayed 1 night in Jul 2022

8/10 Good

Harry

Liked: Staff & service, property conditions & facilities, room comfort
Nice place
Nice place and friendly staff, only problem was there was no where to park anywhere near the hotel. Also, mouse traps in the rooms under the bed makes it a bit uncomfortable.
Stayed 1 night in Jul 2022

6/10 Okay

Nicky

Traveled with family
Liked: Staff & service
The room was good size for family.. The bathroom wasnt the best, door didnt lock and carpet outside bathroom door was soaking like there had been a leak so had to put towel down...
Stayed 1 night in Jul 2022

4/10 Poor

Robin

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Glasgow house dissatisfied
Room had a stale smell and around 40% of the carpet was wet. Window could not be opened to let fresh air in. Overall disappointed with the room. Shared toilet and shower was clean and shower had plenty pressure with hot water. Bed was ok but pillow very thin and no body.
Stayed 1 night in Jun 2022

8/10 Good

Amy

Stayed 1 night in May 2022

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Apr 2022

4/10 Poor

Munir

Disliked: Staff & service, room comfort
The manager was rude when I was communicating with him about my check in delay. The heater turned on in the morning, so I was very cold the whole night.
Stayed 1 night in Jan 2022

2/10 Terrible

William

Stayed 2 nights in Nov 2021

2/10 Terrible

Tam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not book
The room advertised is not real. My closet in my house is bigger than the room I received. I booked for 4 nights but only stay one and willing to forgo the other 3 nights as I dont' feel safe. I was put on the third floor with one exit down the stairs. The floor creaky and the shower did not work. I had to checked into another hotel.
Stayed 4 nights in Sep 2021