Desk, free WiFi, bed sheets
Check availability

Reviews of Econtel Hotel

2.5 out of 5
Econtel Hotel
64, Persiaran Bayan Indah, Bayan Bay, Bayan Lepas, George Town, Penang

Reviews

6.4
Rating 10 - Excellent. 6 out of 59 reviews" "
Rating 8 - Good. 18 out of 59 reviews" "
Rating 6 - Okay. 19 out of 59 reviews" "
Rating 4 - Poor. 11 out of 59 reviews" "
Rating 2 - Terrible. 5 out of 59 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

YUAN PING

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
We’ve been traveling in Southeast Asia for a few weeks and this place was the loudest. You can’t check in until 2, even an hour early they won’t let you. Right by the mall if that’s why you’re staying in that area.
Stayed 1 night in Oct 2019
Response from kayal( staff) on Nov 11, 2019
dear guest, sorry for the inconvenient, housekeeping need to clean the room. some guest will check out late and our housekeeping also need to make sure all rooms clean at 2pm. that is why we not allow guest to check in during cleaning. hope you understand. thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Everything was good. The room for the price was ok. It is just behind Eastin hotel and this is a business trip. Next to Queensbay mall and lots of restaurants nearby. Good location.
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
the facilities in this hotel is not complete. ther
its good for couple to stay here
Stayed 2 nights in Dec 2018

2/10 Terrible

Dennel

Disliked: Cleanliness, property conditions & facilities
Not as good as it was.
I stayed there previously. It was still quite okay but this time around the room was poorly maintain. The first room given to us had a cockroach crawling in the bathroom, the second room had ants crawling on the bed. And no other rooms or alternative was given. We have to go back to the first room after the “guest” was cleared.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

Calvin, Selangor

Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy and the door lock is broken. Parking unavailable during working hours..
Stayed 3 nights in Jul 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Beware to check out on time as allowance only 15 mins before charging and no phone and large mirror in room.
Stayed 3 nights in Mar 2018

2/10 Terrible

Natalie, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
unpleasant experience
I think the hotel need to improve in the cleanliness of the room. I was shocked when I turned on the tap and water is brownish colour. The whole place is very run down. The only plus point is the hotel staff is helpful and friendly and it is near to Queensbay Mall.
Stayed 3 nights in Jan 2018

6/10 Okay

Nazrim, Ipoh, Perak, MY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good hotel between attractions in city
A good hotel with a good room and great value. Room has enough but water in toilet suddenly went out in the middle of the midnight and when it does return, it went very dirty. Close to eateries and not forgetting Queensbay Mall also!
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Nice place to stay,very convenient , will visit again
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Property conditions & facilities
nice hotel close to good amenities
comfortable close to shopping center, eateries and public transport. Great for short term business stay
Stayed 1 night in Nov 2017

8/10 Good

Ammar Fadzly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Grayson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is situated in front of pub restaurant, very noisy till 2-3am
Stayed 2 nights in Aug 2017

10/10 Excellent

Dennel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Small room but good enough for a night stay

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
It was an awful experience. There is a gap between the window and the wall next to the bed, and the gap actually connects my room to the room below me. In another word, I can hear everything very CLEARLY like what's going on in the room below me.The 1st day I checked in the hotel in the afternoon, I was having fever and needed a good nap, after settling everything, i fell asleep and I left my work phone on top of the blanket. When I woke up I realised my work phone is gone! I tried searching my room thoroughly and I couldn't find it, I was very sure the phone was on the bed as i did some arrangement before i sleep. The explanation can be either someone came into my room and took it (which it doesn't make sense, because my personal expensive phone is still with me) OR the phone flipped and dropped into the hole/gap when I was pulling the blanket while I sleep. If is the latter, then the guest in the room below me probably saw the phone and took it. I informed the receptionist immediately after i suspected it dropped to the lower floor and we cant find the phone.

4/10 Poor

Emily, KL

Disliked: Cleanliness, property conditions & facilities, room comfort
More to an Inn
Simple room, simple amenities. No kettle, fridge, cups. No lift too. You need to climb the staircase with ur heavy luggage. Environment very noisy during night due to some singing in the bar or karaok is going on. You can't believe there are some mosquitoes in the room. Please bring your own towel and ready your own amenities.

6/10 Okay

Rafi, Melaka

Liked: Staff & service
Disliked: Room comfort
Enough for short stay.
Very noisy in the midnight as some people start slamming their room door. Probably, because the hotel near by to pubs so may be it been occupied by drunken people.

8/10 Good

Ko Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good & Clean. The staff are helpful.

10/10 Excellent

Jose antonio, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
REALLY PERFECT!!
It's the biggest room what we found in our travel, very clean, so beautiful and new, and the staff is very friendly and effective.

6/10 Okay

syafiq, Petaling Jaya

Liked: Staff & service
Nice and affordable hotel, near to Queensbay Mall.
Fast check-in. The hotel near to Queensbay Mall and Hammer Bay Seafood (before relocation).

6/10 Okay

Zurina, Kuala Lumpur

Disliked: Room comfort
Convenient location, next to Queensbay Mall
Had trouble sleeping well as I was frequently awaken by loud noises everytime guests shut their room doors. I could also hear noise from next door guest watching tv. Thin walls, perhaps?

6/10 Okay

Verified traveler

Liked: Cleanliness
Basic hotel near mall
Did not have the best impression as it was located near a bar which had loud thumping music in the early morning. But the service desk was open at 1am and I was able to check in, to my relief. Room was surprisingly clean and good value for the price.

2/10 Terrible

cally, malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I ever stayed
Service bad ,no worth value hotel Have to pay parking every time entry Definitely not equilvsmt to pricing

6/10 Okay

Dorathy Ong, Malaysia

Clean,convenient hotel
The room is clean, everything in the room is quite new.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and condition
have a good stay over here, 24 hour restaurant and 7-11 just few step away.

8/10 Good

Sim Low

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Hotel
Convenient and affordabl.

6/10 Okay

Verified traveler

4/10 Poor

Philip, Kuala Lumpur

Disliked: Staff & service, property conditions & facilities, room comfort
Not a good hotel
Not good place to have good rest at night. There are few night clubs in neighbourhood. Very noisy at night time, loud music can be heard from 12am to 4am. Poor soundproofing and a lot of mosquitoes in the room.Their room window can't even fully close to avoid those nuisances.

2/10 Terrible

BEE HUI, Kuala Lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad experience, not worth to pay by this price
dirty bed sheet and towels, noisy at night time(Pub around the hotel), bad receptionist.

6/10 Okay

Hana, Kota Kinabalu

Liked: Cleanliness, staff & service, room comfort
Small
Superior room with double bed indeed comfortable for only A PERSON. Anyhow it is a well maintained room and clean. Staff was informative and helpful. Overall, nice and recommended.

4/10 Poor

Ling, Sibu

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Air conditioning problem

6/10 Okay

Verified traveler

Budget Hotel Next to Queensway Mall and Eastin Hot
A perfectly acceptable budget hotel for short stay or for those who are not in room much. Bed was clean and a/c cold. Towels and all in one shampoo/body wash provided. No toothbrush or toothpaste so bring your own. Parking is RM 5.30 per day, paid to the carpark operator after getting a stamp on the ticket at the hotel reception

8/10 Good

SEARON, PENAMAPANG

Liked: Staff & service, property conditions & facilities, room comfort
GREAT AND VERY CONVENIENCE

6/10 Okay

Romzi

Liked: Cleanliness, room comfort
Disliked: Staff & service

10/10 Excellent

sook fern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lilian

Liked: Staff & service

8/10 Good

Ceddy, PJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience actually
It's really not a bad place to stay for a budget hotel. It's 1 minute walk from Queensbay Mall, there are some food stalls around the hotels as well. Room is comfortable, all the necessities are there. If there's one thing I'd like to highlight it's definitely the mosquitoes. Stock up some repellents and you'll have a good night sleep.

4/10 Poor

Verified traveler

Disliked: Room comfort
Neighbourhood was a club and loud music noise up till 2-3 am and room had mosquitoes. Bed and pillow were too soft.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall is a good place to stay but it is too noisy as it is near to a pub.

8/10 Good

shu ying, Selangor

Disliked: Cleanliness, staff & service
Room is nice and convenient to go Queensbay mall
The stay was not bad and the room size that i stay is really for one person, small but nice. I stay there for 4 nights but i think only 1 or 2 days my room has been cleaned. After that there is no one clean my room even my towel was unchanged for my 4 nights stay. I felt bad at this part. Cleanliness should be improved. The best thing is very near with Eastin hotel and Queensbay mall.

8/10 Good

Foong Yee, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
Feel comfortable. Everything is great.

6/10 Okay

Adrian, Kuching

Disliked: Staff & service
General normal business stay hotel
It was ok, just that a stay and go hotel I would rate it. However, it was near Queensbay within a walking distance of 3 minutes.

6/10 Okay

yaap, Kulim

Nice
overall good except for mosquito

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Cosy hotel
The hotel is a cosy budget hotel where you would have almost all the minimal necessity. It is really a walking distance to Queensbay Mall and there are alot of food and places to lounge around it. The hotel staff had been very helpful in provided directions to places around the area. However, the system of tagging in to access the hotel room where the main keycard is held by the hotel staff would be dangerous and it is inconvenient. As, the hotel had just opened, there would still be room for improvement.

4/10 Poor

Wayne, Christchurch New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointed
Music across the street was to loud and drunkin patrons returning from night out were very loud.Also the room they showed me wasn't the same standard and when I mentioned it he said the other room was more expensive but the deal I brought they were the same.we were in a room only enough room for a single bed but it had double with no room to walk at side so you had to climb over the bed to get in or out.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only for short stay, budget hotel, backpacker
Not recommend unless you look for budget hotel and used to a backpacker style, very noisy even after mid-night, min cleanliness

8/10 Good

James, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Great Budget Hotel
Room was upgraded for free. Despite being small there was enough room for everything need. A large flatscreen tv with cable, cold aircon, hot shower. Lots of bars and restaurants in short walking distance.