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Reviews of Moonlight Homestay

2.5 out of 5
Moonlight Homestay
Purok 5 Bayod General Luna, Surigao Del Norte, General Luna, Surigao del Norte

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 3 out of 10 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent one month and this place and felt like home. The owners and the staff are lovely ! I pretty recommend it if you are travelling on a budget and looking a quite private room.
Stayed 1 night in Apr 2024

2/10 Terrible

Lucia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was accommodated in the interior part of the homestay where there’s a kitchen that I think it doesn’t used it anymore. I would always pass by a lot of big basins and empty Gallons scattered and an empty mineral water bottles which accordingly, the owner doesn’t want to disposed it. There’s a dog tied up in front of my door. I charge my phone outside of my room, coz the outlet doesn’t work. There’s a lot of mosquitoes inside my room. But the things that I really don’t like with the said homestay is that the owner was rude. My first day was a dismay and I regret why I choose Moonlight Homestay when, I can afford to get a nice Hotel. The owner is selective or bias coz she favours and attend immediately to the needs of foreigners. I didn’t finish my stay in Moonlight coz I transferred Hotel on my 3rd day. I didn’t ask for a refund.
Stayed 3 nights in Apr 2024

10/10 Excellent

Johana

Stayed 3 nights in Nov 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is a Dump! Not safe stairs broke on me and i broke my arm in 3 places, poisonous spiders everywhere

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time at this homestay and was made to feel very welcome. The place is run by super friendly Vivian who shared lots of good local knowledge, helped arrange many things, and cooked delicious breakfasts. Her son does surfing lessons which I tried for the first time, and I can totally recommend him. They can also arrange very cheap motorbike rental. They have some friendly dogs and cats so if you are an animal lover this place would really suit you. The room was very clean and quiet in the evenings. I would be happy to recommend this place to others.
Stayed 3 nights in May 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
We were expecting for the breakfast but i think the post is out dated. The place was okay.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff
Stayed 3 nights in Jul 2019

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

6/10 Okay

reynaldo

upon check-in, the owner denied any link with hotels.com, our reservation was accepted only after ours of waiting. the owner promised us refund but never did as we opted to stay on their dormitory room instead of the two rooms we reserved as said rooms were very small. you have to drive on a badly maintained rough road to reach the place. not the accommodation we expected based on the price
Stayed 2 nights in Jun 2019
Response from manager on Jun 26, 2019
hello Mr.reynaldo.About the waiting problem cause your my first costumer in hotel.com i telling you to wait a moment and i check the reservation but you have no time to wait you hurry to go island hopping.I telling you before you go just put your things one of the room to be safe''you tell me that you gonna bring it after a few hours you call me if the room is ready and your reservation is ok and i give you 2 private room w/bathroom and then you check a big dorm type with cr good for 10 pax and your the one ask me instead 2 rooms you occupied Dorm type good for 10 person without adding a payment cause you don't want to separet to each other.and Why your complaning.

2/10 Terrible

Benedikte

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2023