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Reviews of The Birches Motel

2.5 out of 5
The Birches Motel
660 Saratoga Rd, Gansevoort, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 8 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary, Belmont

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this motel because I needed a pet friendly bare bones place to stay for two nights. The Birches was everything I needed. Check-in was done via an app and a text message, which threw me off at first, but there were no problems with doing it that way. We had to call them the first night to figure out how to turn on the air conditioner and the person who answered was able to help immediately. The room was small and the bathroom was very small, but it was not a problem. The body wash provided smelled great. The beds were comfortable and the room was clean. Good value; I would stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Pedro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was on point with everything, it was clean and close too everything. And affordable
Stayed 1 night in May 2024

10/10 Excellent

Janie

Traveled with pets, Traveled with family
Liked: Staff & service
Loved the price and cleanliness- no frills but loves fur babies and provides just what we needed- comfy beds- can’t wait for coffee and sandwich next door!!!
Stayed 1 night in Apr 2024

6/10 Okay

Elizabeth

Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Gerald

Traveled with partner
Liked: Cleanliness, staff & service
There were a lot of beetles in the area, and some in the room. Also, no dresser for clothing, small table in the room even though there was plenty of room for a larger table. No bath mat in bathroom. There was no info on how to use the heat and air conditioning systems.
Stayed 3 nights in Oct 2023

10/10 Excellent

Erik

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay here again! Very clean and cute. A modern version of a classic motel.
Stayed 1 night in Oct 2023

8/10 Good

Faith

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Birches Motel was extremely affordable and convenient. They send you a code for the room when you get there and its also how you get into the lobby. I think the electronic check in is so convenient. The room is very nice and comfortable. My only complaints are 1. The bathroom doesn't have a curtain on the windows and someone lives behind the motel. Uncomfortable. And 2. The shower water is slightly warm, if not cold. Otherwise, a great motel for the price!
Stayed 1 night in Oct 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from David on Oct 2, 2023
Thank you so much for staying with us. We hope to have you again.

8/10 Good

allen, Grovetown

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff less check in process. The hotel was fine and we had no issues with the place. It was a short trip so we didn't check out the area around the hotel but everything you needed is close to the hotel
Stayed 1 night in Aug 2023
Response from The Birches on Aug 25, 2023
Hi Allen, thank you for taking the time to leave us a review. We appreciate your business!

10/10 Excellent

John

Stayed 2 nights in Aug 2023
Response from David on Oct 2, 2023
Thank you so much for staying with us. We hope to have you again.