Premier Twin Room(River Side/Sky Floor) - Non-Smoking | Free WiFi, bed sheets

Reviews of The Royal Park Canvas Fukuoka Nakasu

4 out of 5
The Royal Park Canvas Fukuoka Nakasu
5-6-20 Nakasu, Hakata, Fukuoka, Fukuoka

Reviews

9.2

Wonderful

Rating 10 - Excellent. 184 out of 269 reviews" "
Rating 8 - Good. 62 out of 269 reviews" "
Rating 6 - Okay. 14 out of 269 reviews" "
Rating 4 - Poor. 6 out of 269 reviews" "
Rating 2 - Terrible. 3 out of 269 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Weng I

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Will come back again for sure. Onsen bath is comfortable.
Stayed 2 nights in May 2024
Response from Front team on May 14, 2024
Thank you very much for staying at The Royal Park Canvas Fukuoka Nakasu.All of our staff are very happy to hear that you were satisfied with your stay at our hotel.And we look forward to coming back to our hotel again.Thank you very much for taking the time out of your busy schedule to post a review.

10/10 Excellent

MAN CHUEN

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Apr 2024
Response from All Front Staff on Apr 14, 2024
Thank you for staying at The Royal Park Canvas Fukuoka Nakasu.We are pleasured to receive your compliments.We will continue our effort to improve our service to feel all guest comfortable in our hotel.Thank you for posting your comments.

10/10 Excellent

Munkhbayar, Bothell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauna was great!
Stayed 2 nights in Apr 2024
Response from front team on Apr 8, 2024
Thank you very much for staying at The Royal Park Canvas Fukuoka Nakasu.We are very happy that you enjoyed your stay with us.All of our staff will continue to do their best to ensure that our customers have a comfortable stay.All the staff are looking forward to your next visit.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern and minimalist looking rooms, interestingly designed with wood, staff were great, cleaning staff were great. Close to transit, and many many food options in the area, all walkable. Only thing that threw me off were the amenities, you only get a toothbrush, and the usual shampoo, conditioner, and body wash. Only little extra thing are like a body scrub towel. No razor, no shower cap, no lotions. The safe in the room is not electronic, and very small. Otherwise, a great clean and nice property
Response from Front Team on Apr 6, 2024
Thank you for making a reservation at The Royal Park Canvas Fukuoka Nakasu.Thank you again for your compliment.We are very happy to hear that you were satisfied with our hotel.Amenities are available on the right side of the front desk.I am very sorry for the lack of explanation.If you come to Fukuoka again, please drop by our hotel. Thank you for posting your comment. Front team members

10/10 Excellent

leonard, Townsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train station very close , hotel excellent
Stayed 2 nights in Mar 2024
Response from front team on Apr 1, 2024
Thank you for staying at The Royal Park Canvas Fukuoka Nakasu.We are very happy that you enjoyed your stay with us.We will continue to do our best to make your stay comfortable.All of our staff are looking forward to seeing you again.

10/10 Excellent

Athita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Salvatore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best accommodation, incredible value
Stayed 3 nights in Mar 2024
Response from Front Team on Mar 7, 2024
Thank you very much for staying at The Royal Park Canvas Fukuoka Nakasu. Thank you again for your compliment.We are very happy to hear that you were satisfied with your stay at our hotel. Our hotel's concept is "to be healed by the nature of Kyushu," and each floor welcomes you with graphics depicting the nature of various parts of Kyushu, with the theme of each prefecture in Kyushu.If you come to Fukuoka again, please drop by our hotel. Thank you very much for taking the time out of your busy schedule to post a review.

10/10 Excellent

Ka Yin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not in CBD of Fukuoka, but its convenient to lots of local scenery and eating places.
Stayed 3 nights in Jan 2024
Response from Front Team on Mar 4, 2024
Thank you very much for staying at The Royal Park Canvas Fukuoka Nakasu. We are also very happy to hear that you were satisfied with your stay.The hotel is located 2 minutes walk from the metro station. It is very convenient as it is 1 stop from Tenjin Station in the downtown area and 2 stops from Hakata Station. It can be used for various purposes such as sightseeing and business.If you come to Fukuoka again, please drop by our hotel. Thank you very much for taking the time out of your busy schedule to post a review.

10/10 Excellent

Minsi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way! Tranquil interior design, bath house, 3 different styles/option for breakfast and drink tokens for each day of stay!
Stayed 3 nights in Feb 2024
Response from Front Team on Feb 27, 2024
Thank you very much for staying at The Royal Park Canvas Fukuoka Nakasu. Thank you again for your compliment.We are very happy to hear that you were satisfied with the public bath and breakfast. Our hotel's concept is to be healed by the nature of Kyushu. The large public bath is inspired by the Kyushu Valley'' and features a fantastic mist shower and swaying lights.You can choose from three styles of breakfast: restaurant, lounge, and morning box. The restaurant serves a half-buffet-style breakfast prepared in a wood-fired oven using ingredients from all over Kyushu, while the canvas lounge serves a plate-style breakfast overlooking the Hakata River. In addition, with Morning Box, we will deliver a box filled with carefully selected menu items to your room.If you choose a plan that includes breakfast, you will receive canvas coins. Canvas coins can be exchanged for drinks, desserts, etc. at Canvas lounges and bars.If you come to Fukuoka again, please drop by our hotel. Thank you very much for taking the time out of your busy schedule to provide us with your valuable feedback.

10/10 Excellent

Steven

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Well located hotel. Near to subway and bus stops. Hotel staffs are helpful and friendly. Ms Ueno leaves a very good impression as she assisted us with our needs. She is patient and understanding towards acceding our request of a quiet room as we are staying for 5 nights. Thankful to her that we have a restful and enjoyable stay. The hotel has a public bath which is very good for winter season. A good soak after spending a long day out. Complimentary ice pops and coffee at the lounge is very much appreciated after the soak in the bath. Will hope to return again to this hotel in the near future. Thank you for the great hospitality.
Stayed 5 nights in Jan 2024
Response from All the front staff on Feb 2, 2024
Thank you very much for staying at The Royal Park Canvas Fukuoka Nakasu.We are very happy to receive your compliments regarding the staff's response.thank you.We are very happy that we were able to respond to your request and assist you with your stay.Our hotel's public bath, coffee and popsicle services in the after-bath lounge have been well-received by our guests.We hope you were able to relax in the large communal bath after all the fatigue from sightseeing and travel.Also, please use our hotel when you come to Fukuoka.All the staff are looking forward to seeing you.All the front staff

8/10 Good

Kwok Hon

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Dec 2023
Response from Front team on Jan 25, 2024
Thank you very much for staying at The Royal Park Canvas Fukuoka Nakasu.We are very happy that you were satisfied with your stay at our hotel.Also, if you have a chance to come to Fukuoka, we would appreciate it if you would choose our hotel.Thank you again for taking the time out of your busy schedule to post a review.

4/10 Poor

STEVEN C

Stayed 3 nights in Dec 2023

6/10 Okay

STEVEN C

Stayed 2 nights in Jan 2024

8/10 Good

TING WAI

Stayed 6 nights in Dec 2023

8/10 Good

Hoi Yan

Stayed 2 nights in Dec 2023

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Aeris Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

HIROSHI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, modern style property with great amenities. Delicious breakfast buffet and lounge.
Stayed 2 nights in Oct 2023
Response from All Front Staff on Oct 22, 2023
Thank you for staying at The Royal Park Canvas Fukuoka Nakasu.We are pleasured to receive your compliments about breakfast and lounge.We prepare breakfast for 3 styles. We will make our effort to make hotel which guest can feel comfortable.Thank you for posting your comments.

8/10 Good

nancy

Liked: Cleanliness, property conditions & facilities
as a new hotel but the design for rooms, floor corridor and hot sanua area is too dark especially the corridor is very dark at night time and quiet scary. the lighting system in the guest room is single remote and not individual control for each side of the bed and quiet inconvenience. Convenient location for shopping
Stayed 4 nights in Oct 2023
Response from Front team on Oct 20, 2023
Thank you very much for staying at our hotel.We apologize for any inconvenience caused during your stay.We will use the opinions we receive for future hotel management.Thank you very much for taking the time out of your busy schedule to provide us with your valuable feedback.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Wood paneling throughout the hotel plus recording of bird song made it feel very restful.
Stayed 1 night in Sep 2023
Response from All Front Staff on Sep 26, 2023
Thank you for staying at The Royal Park Canvas Fukuoka Nakasu.We are pleasured to receive your comments.Our hotel provide a space and time which guest can feel nature of Kyusyu.If you have a chance to come to Fukuoka again, please feel free to drop by our hotel.All Front Staff

10/10 Excellent

Siu Yan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nice but only limited number of staff could speak English. Shower/ bathroom shall have lock inside same as the toilet room. Plastic basin and seat shall be provided in the shower room.
Stayed 4 nights in Sep 2023
Response from Front team on Sep 20, 2023
Thank you very much for staying with us this time.We apologize for any inconvenience this may cause you.We will use the opinions we received for future hotel management.

8/10 Good

Dick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free coffee and ice lollipop 😍
Stayed 3 nights in Sep 2023
Response from All Front Staff on Sep 15, 2023
Thank you very much for staying at The Royal Park Canvas Fukuoka Nakasu.All of our staff members are very happy to hear that you were satisfied with your stay.We hope that you will stay at our hotel again when you come to Fukuoka.Thank you for taking the time out of your busy schedule to write a review.

6/10 Okay

Yasuko k

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Ching Lai Ruby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat & tidy, comfortable!
Stayed 1 night in Aug 2023
Response from All Front Staff on Aug 21, 2023
Thank you for staying at The Royal Park Canvas Fukuoka Nakasu.We are pleasured to receive your compliments about our hotel. As our hotel have a goal that all guests feel comfortable in our hotel we are happy to hear your comments. We will strive to make more comfortable hotel.Thank you for posting your comments.All Front Staff

8/10 Good

SUI LIN AILEEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通方便,鄰近地鐵站,又有巴士。去博多,天神都祇15 分鐘左右。酒店內佈置樹林效果,有鳥聲及流水聲。溫泉在巿區中都算大。職員服務態度都nice 👍
Stayed 6 nights in May 2024
Response from Front Team on May 24, 2024
Thank you for staying at The Royal Park Canvas-Fukuoka Nakasu. We are honored to have been praised about the hotel. Our hotel is located between Tenjin, the center of Fukuoka, and Hakata Station, and bus and subway stations are also nearby, making it ideal for sightseeing and shopping. We are also honored to receive your compliments regarding our front staff. We will continue to provide services that are close to our customers, so we hope that you will stay with us again when you come to Fukuoka. Thank you for taking the time out of your busy schedule to post a review.

8/10 Good

Rennis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and condition. Spacious but the lighting inside the room is not sufficient.
Stayed 1 night in May 2024
Response from Front Team on May 16, 2024
Thank you very much for staying at The Royal Park Canvas Fukuoka Nakasu.We are very happy that you enjoyed your stay with us.We would also like to thank you for your valuable feedback, and we will continue to look into making your stay even more comfortable in the future.I look forward to coming again.Front Team

6/10 Okay

Yasukazu

Traveled with family
新しいホテルでした。部屋にバスタブはなく、シャワーのみはマイナス。
Stayed 1 night in May 2024
Response from front team on May 13, 2024
Thank you very much for staying at The Royal Park Canvas Fukuoka Nakasu.We are very happy that you enjoyed your stay with us.The rooms on the 14th floor have bathtubs.Please consider us the next time you stay.There is also a large public bath on the 3rd floor of the hotel.We have received very good reviews from our customers, so we recommend them at our hotel. Please use us again.Please use our hotel when you come to Fukuoka.Front Team

8/10 Good

TIN FUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

myungseok

Liked: Cleanliness, staff & service, property conditions & facilities
모든게 좋은 숙소
Stayed 1 night in Apr 2024
Response from Front Team on May 8, 2024
Thank you very much for staying at our hotel.Also, all of our staff are very happy to receive such a high review.Our hotel will celebrate its first anniversary in August of this year, and we will continue to strive to be a hotel that will satisfy our guests, valuing the opinions we have received from our customers.We look forward to seeing you again.

8/10 Good

Man Wa Flora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

KWON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The crews service perfact
Stayed 1 night in Apr 2024
Response from Front Team on Apr 23, 2024
Thank you very much for staying at The Royal Park Canvas Fukuoka Nakasu.We are very happy that you enjoyed your stay with us.We will continue to strive to provide a comfortable stay for our customers.looking forward to seeing you coming again.front team

10/10 Excellent

AKIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Martine, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pas de place pour les valises et effets personnels. Le reste excellent.
Stayed 3 nights in Apr 2024
Response from Front Team on Apr 20, 2024
Thank you for staying at The Royal Park Canvas Fukuoka Nakasu.We would also like to thank you for taking the time out of your busy schedule to post a review.We apologize for not meeting your expectations as there was not enough space to store your luggage.We will continue to strive to be a hotel that will further satisfy our customers.Also, when you come to Hakata, all the staff will be looking forward to your visit.

10/10 Excellent

Wai wai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
位置方便,房間設施新淨,預訂的房形空間也足夠,唯一是房內的燈光暗了一點
Stayed 1 night in Apr 2024
Response from All Front Staff on Apr 14, 2024
Thank you for staying at The Royal Park Canvas Fukuoka Nakasu.We are pleasured to receive your compliments.We will take your feedback into account in order to improve the lighting in our rooms in the future.Thank you for posting your comments.

10/10 Excellent

ゆきひさ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
チェックインが混んでいたのは仕方ないけど、受付の方が微妙に感じ悪かったです。 その他は施設も部屋も綺麗で、湯上がりバーもとても感じがよかったし、雰囲気もよかった。 屋台に行くのも便利な場所です。
Stayed 1 night in Mar 2024
Response from フロントチーム一同 on Apr 9, 2024
この度はザ ロイヤルパークキャンバス 福岡中洲にご宿泊いただきまして、誠にありがとうございます。当ホテルの施設に関しまして、ご満足頂けた様子を拝見し大変嬉しく存じます。しかしながら、チェックインの際のフロントスタッフのご対応でご不快な思いを抱かせてしまい、大変申し訳ございません。今回の件は関係部署に共有し、早急に改善に努めて参ります。また福岡にお越しの際はザ ロイヤルパークキャンバス 福岡中洲をご利用いただけますと幸いでございます。お客様のおかえりをスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Nicholas

Stayed 4 nights in Mar 2024

4/10 Poor

JIN

Stayed 2 nights in Apr 2024

10/10 Excellent

moonkyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Pui Yan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Not too many choice for the breakfast
Stayed 3 nights in Mar 2024
Response from Front Team on Mar 24, 2024
Thank you very much for staying at The Royal Park Canvas Fukuoka Nakasu.We apologize for any inconvenience caused regarding breakfast. We will share this with the relevant departments and strive to improve so that our customers can enjoy a comfortable breakfast experience.If you come to Fukuoka again, please drop by our hotel. Thank you very much for taking the time out of your busy schedule to provide us with your valuable feedback.

10/10 Excellent

Wing Hang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel in guter Lage. Schöne sehr gut ausgestattete Zimmer. Großes und gemütliches Bett. Gutes Badezimmer und freundliches und hilfsbereites Personal. Sollte ich nochmal nach Fukuoka kommen, wird es wieder in dieses Hotel sein.
Stayed 5 nights in Mar 2024
Response from front team on Mar 18, 2024
Thank you very much for staying at The Royal Park Canvas Fukuoka Nakasu.We are very happy to read your comments regarding how comfortable you were during your stay.All of our staff will continue to strive to provide even better services in the future without being satisfied with the status quo.Please use our hotel again when you come to Fukuoka.All the staff are looking forward to seeing you.All the front team

10/10 Excellent

Hitomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋の清潔さ、アメニティなど、わたしにはちょうどよかったです。また利用したいです。 湯上がりどころの、テラスを見られるはずの大きな窓のところに、エキストラベッド用なのか、マットが積み上がっていて、景観が台無しでした。そこだけが残念でした。他は満足です。
Response from フロントチーム一同 on Mar 14, 2024
この度はザ ロイヤルパーク キャンバス 福岡中洲にご宿泊頂き誠にありがとうございます。またお客様には、当ホテルのご滞在にご満足いただきましたこと大変嬉しく思います。当ホテルは九州の自然に癒されるをコンセプトにしております。各フロアごとに、九州の異なる都道府県をテーマにしており、九州各地の自然のグラフィックでお迎えします。お客様には湯上りラウンジに関しまして、ご不快な思いをさせてしまいましたこと心よりお詫び申し上げます。今回頂きましたお声は、早急に社内全体で共有させていただき、改善に努めて参ります。また福岡にお越しの際は是非当ホテルにお立ち寄り下さいませ。お忙しい中、口コミへ貴重なご意見をお寄せ頂き誠にありがとうございました。

8/10 Good

??

Stayed 1 night in Mar 2024

10/10 Excellent

Atsushi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
館内が非常に綺麗で落ち着いた空間であった。スタッフの方の対応が丁寧で良かった。
Stayed 2 nights in Feb 2024
Response from フロントチーム一同 on Mar 4, 2024
この度はザ ロイヤルパーク キャンバス 福岡中洲にご宿泊頂き誠にありがとうございます。 またお褒めの言葉をいただきましてありがとうございます。お客様には、ご滞在にご満足いただきましたこと大変嬉しく思います。当ホテルは昨年8月に九州の自然に癒されるをコンセプトにオープンいたしました。各フロアごとに、九州の異なる都道府県をテーマにしており、九州各地の自然のグラフィックでお迎えします。また福岡にお越しの際は是非当ホテルにお立ち寄り下さいませ。 この度はお忙しい中、口コミをご投稿いただきまして誠にありがとうございました。

10/10 Excellent

HOI HENG, Hong Kong SAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Sookyung

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원분들엄청친절한데 좀 어눌하다라는느낌? 방타입에따라 다르겠지만 아기랑 가기 좋은지는 잘 모르겠…
Stayed 1 night in Mar 2024
Response from front team on Mar 3, 2024
Thank you very much for staying at The Royal Park Canvas Fukuoka Nakasu. Thank you very much for your compliments. Regarding customers traveling with children, we will share this information with the relevant departments and consider future measures. If you come to Fukuoka again, please drop by our hotel. Thank you for posting your comment. front team

10/10 Excellent

minwoo

Stayed 2 nights in Feb 2024

10/10 Excellent

SOOHYANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안하고 깨끗한 여행 첫날이 되었어요. 다음에 후쿠오카에 오게 된다면 다시 찾고 싶네요
Stayed 1 night in Feb 2024
Response from Front team on Feb 20, 2024
Thank you very much for staying at The Royal Park Canvas Fukuoka Nakasu.All of our staff members are very happy to hear that you had a comfortable stay with us.We will continue to work hard to ensure your satisfaction, so we hope that you will visit our hotel again when you come to Fukuoka.Thank you very much for taking the time out of your busy schedule to post your review.