Reception

Reviews of Cross Life Hakata Tenjin

3 out of 5
Cross Life Hakata Tenjin
3-chome-26-3 Haruyoshi Chuo Ward, Fukuoka, Fukuoka

Reviews

8.8

Excellent

Rating 10 - Excellent. 214 out of 360 reviews" "
Rating 8 - Good. 94 out of 360 reviews" "
Rating 6 - Okay. 33 out of 360 reviews" "
Rating 4 - Poor. 10 out of 360 reviews" "
Rating 2 - Terrible. 9 out of 360 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ming Yan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Washroom amenities are bad not even a towel hook in the bathroom. House keeping is also bad
Stayed 4 nights in May 2024
Response from Cross Life Hakata Tenjin on May 25, 2024
Dear guest,Thank you very much for staying at the Cross Life Hakata Tenjin.However, we sincerely apologize for not being able to meet your expectations despite your having taken the trouble to choose our hotel.We deeply apologize for this situation, which occurred even though we had received your reservation for 4 nights.We will make a thorough check of our facilities and cleaning to ensure that this does not happen again in the future, so please accept our sincere apologies.We would be very grateful if you would consider using our hotel again when you come to Fukuoka.Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.Sincerely, Front desk Akihiko YoshimuraCross Life Hakata Tenjin

10/10 Excellent

Harriet

Traveled with family
Liked: Cleanliness
Excellent service.
Stayed 3 nights in Mar 2024
Response from CROSS Life HAKATA TENJIN Reception Choi on Apr 5, 2024
Thank you very much for staying at the CROSS Life HAKATA TENJIN.Also we appreciate that you are satisfied with our service.We are very honored to receive many compliments. We will make our best effort that the guests can spend the time comfortably.When you come here again in Fukuoka, it's our pleasure to welcome you.We look forward to your next stay.Sincerely,

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2024
Response from CROSS Life HAKATA TENJIN Reception Choi on Apr 5, 2024
Thank you very much for staying at the CROSS Life HAKATA TENJIN.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.Please stay our hotel again, when you have chance to visit Fukuoka.We look forward to your next stay.Sincerely,

8/10 Good

YUEN YAN FLORENCE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Walkable distance to Tenjin-minami, Tenji and even Canal city and Hakarta. The public hot spring is not spacious enough
Stayed 2 nights in Feb 2024
Response from CROSS Life HAKATA TENJIN Front desk Choi on Mar 24, 2024
Thank you very much for staying at the CROSS Life HAKATA TENJIN.And, we appreciate for your comments.We will make our best effort that the guests can spend the time comfortably.Please stay our hotel again, when you have chance to visit Fukuoka.We look forward to your next stay.Sincerely,

2/10 Terrible

JUNG, Northridge

Traveled with family
Disliked: Cleanliness, amenities
No recommendation when you reach out to fukuoka. The elevator seems horrible and they will never change your bed sheets even though you request. The room is way smaller to the images shawn and to comparing other hotels in fukuoka in price wise. And eventually the lights in the room is too dark. The only thing i could enjoyed was the speed of internet wifi. You can not call a taxi at the hotel due to location. You have to walk out to pull over the taxi
Stayed 3 nights in Jan 2024
Response from Cross Life Hakata Tenjin Yoshimura on Feb 2, 2024
Thank you for choosing Cross Life Hakata Tenjin.We would also like to thank you again for choosing Cross Life Hakata Tenjin out of the many hotels available.However, we apologize for any inconvenience caused during your stay.As for the change of sheets in your room, from an eco-friendly point of view, we have decided to change the sheets every two days after the third day,We apologize for the inconvenience caused by the lack of information from our staff.We are in the process of improving the lighting in the rooms, and we apologize again for not being able to respond in time.We take your valuable feedback seriously and will make further efforts to improve guest satisfaction in the future.We hope you will forgive us and give us the opportunity to welcome you back to our hotel.Thank you very much for taking time out of your busy schedule to give us your feedback.

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and lots of eateries and convenience stores around. 7min walk from Tenjin minami subway station. 10min walk to Tenjin shopping area, Yatai and Canal City Hakata. Excellent service from the staff at Cross Life!
Stayed 2 nights in Dec 2023
Response from Cross Life Hakata Tenjin Taguchi on Jan 8, 2024
Thank you very much for staying at Cross Life Hakata Tenjin from among many hotels.We are glad to hear that you were satisfied with the location around the hotel during your stay.We are also pleased to receive your compliments on our service.We will continue to value each and every one of your comments and strive to improve our service even further with a smile and "NUKUMORI" in mind.We hope that you will choose our hotel again the next time you have the opportunity to visit Hakata.

10/10 Excellent

SANGYUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from CROSS Life HAKATA TENJIN Front desk Choi on Jan 2, 2024
Thank you for staying at CROSS Life HAKATA TENJIN.We appreciate that you gave us a good evaluation.We are glad to hear that you were satisfied with our services.We will continue to do our best to provide better service to our every guests. We look forward you here.

10/10 Excellent

YENWOONG

Stayed 2 nights in Dec 2023
Response from CROSS Life HAKATA TENJIN Front desk Choi on Jan 2, 2024
Thank you for staying at CROSS Life HAKATA TENJIN.We appreciate that you gave us a good evaluation.We are glad to hear that you were satisfied with our services.We will continue to do our best to provide better service to our every guests. We look forward you here.

10/10 Excellent

VIVIENNE

Stayed 2 nights in Nov 2023
Response from Cross Life Hakata Tenjin on Dec 4, 2023
Dear guest,Thank you very much for staying at the Cross Life Hakata Yanagibashi.Also, thank you for your high evaluation.We are glad to hear that you were able to relax during your stay.We will continue to do our best to provide better service to our guests.If you have a chance to visit Fukuoka again, please come to our hotel. We look forward to your next visit. Sincerely, Front desk Ami Funatsu Cross Life Hakata Tenjin

10/10 Excellent

Annie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and spacious room. Unbeatable price for the adjoining rooms. Only thing that needs improvement would be the lighting for make-up purposes.
Stayed 3 nights in Nov 2023
Response from Cross Life Hakata Tenjin on Dec 4, 2023
Dear guest,Thank you very much for staying at the Cross Life Hakata Tenjin.We are glad to hear that you are satisfied with our facilities and location.Also we are currently working to improve the lighting in the guest rooms.Thank you very much for your valuable feedback.We will continue to value each and every one of our customers' comments, strive to serve them with smiles and nukumori, and strive to improve our services even further.If you have a chance to visit Fukuoka again, please come to our hotel. We look forward to your next visit. Sincerely, Front desk Ami Funatsu Cross Life Hakata Tenjin

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice petite hotel with good breakfast
Stayed 1 night in Nov 2023
Response from Cross Life Hakata Tenjin on Dec 4, 2023
Dear guest,Thank you very much for staying at the Cross Life Hakata Yanagibashi.Also, thank you for your high evaluation.We are glad to hear that you were able to relax during your stay.We will continue to do our best to provide better service to our guests.If you have a chance to visit Fukuoka again, please come to our hotel. We look forward to your next visit. Sincerely, Front desk Ami Funatsu Cross Life Hakata Tenjin

10/10 Excellent

Wai Man

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and convenient location, with many choices of restaurants.
Stayed 3 nights in Nov 2023
Response from Cross Life Hakata Tenjin on Nov 8, 2023
Dear guest,Thank you very much for staying at the Cross Life Hakata Yanagibashi.Also we appreciate your very kind and detailed comments. We are glad to hear that you were able to relax during your stay.We are happy to hear that you are satisfied with the breakfast.The restaurant crew is very much relieved to hear that. We will take your comments seriously and strive to improve our services.If you have a chance to visit Fukuoka again, please stay at our hotel. We are very welcome and look forward to your next stay. Sincerely, Front desk FunatsuCross Life Hakata Tenjin

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Cross Life Hakata Tenjin Taguchi on Sep 18, 2023
Thank you very much for staying at the CROSS Life HAKATA Tenjin.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,Cross Life HAKATA Tenjin Front TAGUCHI

10/10 Excellent

Ka Yan Lillian

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
酒店近天神南站約10分鐘路程,很方便。 自助早餐非常好吃而且食物種類很多。
Stayed 5 nights in Jul 2023
Response from Cross Life Hakata Tenjin on Sep 2, 2023
Dear guest,Thank you very much for staying at the Cross Life Hakata Tenjin.Also we appreciate your very kind and detailed comments. We are glad to hear that you were able to relax during your stay.We will continue to do our best to provide better service to our guests.If you have a chance to visit Fukuoka again, please come to our hotel. We look forward to your next visit. Sincerely, Front desk Ami Funatsu Cross Life Hakata Tenjin

6/10 Okay

KIT CHING

Stayed 2 nights in Jul 2023
Response from CROSS Life HAKATA TENJIN Front desk Choi on Sep 19, 2023
Thank you for staying at CROSS Life HAKATA TENJIN.How was your stay with us?We are appreciate that you are satisfied with our service.We look forward you here.

8/10 Good

Yuen Man

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N.a.

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 7 nights in Jul 2023

10/10 Excellent

Adam

Stayed 4 nights in Jun 2023
Response from Cross Life Hakata Tenjin on Jul 17, 2023
Dear guest,Thank you very much for staying at the Cross Life Hakata Tenjin.Also, thank you for your high evaluation.We are glad to hear that you were able to relax during your stay.We will continue to do our best to provide better service to our guests.If you have a chance to visit Fukuoka again, please come to our hotel. We look forward to your next visit. Sincerely, Front desk Ami Funatsu Cross Life Hakata Tenjin

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tenjin Clean
Such a cozy and comfortable hotel. Very well kept and clean as expected.
Stayed 4 nights in Jun 2023
Response from Cross Life Hakata Tenjin Taguchi on Jul 1, 2023
Thank you for staying at Cross Life Hakata Tenjin.We would also like to thank you for your valuable feedback. We will do our best to make our guests feel comfortable. When you come to Hakata, please come to our hotel. We are looking forward to your next visit. Cross Life Hakata Tenjin

10/10 Excellent

Wai Kiu Wilkins

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price with a relatively far location from the subway station
Stayed 4 nights in May 2023
Response from Cross Life Hakata Tenjin KOGANEMARU on May 29, 2023
Thank you for staying at Cross Life Hakata Tenjin.We would also like to thank you for your valuable feedback. We will do our best to make our guests feel comfortable. When you come to Hakata, please come to our hotel. We are looking forward to your next visit. Cross Life Hakata Tenjin

10/10 Excellent

Partime

Liked: Staff & service, amenities
Stayed 3 nights in May 2023
Response from Cross Life Hakata Tenjin on Jul 2, 2023
Dear guest,Thank you very much for staying at the Cross Life Hakata Tenjin.Also, thank you for your high evaluation.We are glad to hear that you were able to relax during your stay.We will continue to do our best to provide better service to our guests.If you have a chance to visit Fukuoka again, please come to our hotel. We look forward to your next visit. Sincerely, Front desk Ami Funatsu Cross Life Hakata Tenjin

6/10 Okay

Yoriko

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lighting was very bad, and to dock the bed was too big for the size of the room. Difficult to move around and public bus was always too crowded in the women’s difficult to relax, and the kids were running around in the public bath
Stayed 4 nights in Apr 2023
Response from Cross Life Hakata Tenjin KOGANEMARU on May 9, 2023
Thank you for staying at Cross Life Hakata Tenjin. We would also like to thank you for your valuable feedback. We will do our best to make our guests feel comfortable. We apologize for any inconvenience caused by the lighting in the public bath and the room. When you come to Hakata, please come to our hotel. We are looking forward to your next visit.

10/10 Excellent

Maria Rita

Stayed 4 nights in Apr 2023
Response from クロスライフ博多天神 宿泊課 小金丸 on May 9, 2023
この度はクロスライフ博多天神にご宿泊賜り誠にありがとうございます。高評価をいただき大変嬉しく存じます。今後もさらにご満足いただけるおもてなしが出来るよう、スタッフ一同精進して参りますので、次回も是非当ホテルをご利用くださいませ。クロスライフ博多天神

8/10 Good

Hing Fai

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
all good except too dark esp in bathroom, it is a problem and I can’t shave properly in front of the mirror
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not too bad
1) Good location with eateries within walking distance. 2) We were lucky to get come across one staff who was so willingly helped to take taxi booking 2 days ahead as our departure was very early in the morning at 5am. We did a check the night before our departure with another staff and he told us that they CANNOT MAKE booking. We were shocked and told him that his colleague had already pin up the request. Very inconsistence service. 3) One of our rooms (corner unit) layout is not good and if you are staying with friends, there is no privacy in the use of the shower room. There is no space or area for your towels/clothes...etc. You will have to leave everything outside the shower room. 4) Great that this hotel comes with self-service laundry room which is a big PLUS point. 5) Other than point (2) & (3), the rest is fine.
Stayed 4 nights in Jan 2023

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will Recommend. Will stay again. Good value. Staff helpful but no early check in or late check out request unless pay additional fee. About 8 mins walk to train station. Breakfast good but they should consider to menu rotation. I have 4 days same breakfast menu.
Response from CROSS Life HAKATA TENJIN Rooms Department Manager on Dec 17, 2022
Thank you very much for staying at the CROSS Life HAKATA TENJIN.Also, we are glad for your compliment. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,

10/10 Excellent

MINJI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
세명이서 쓰면 가방을 펼치고 있을수는 없는게 아쉬웠어요 그거 말고는 다 좋았어요 청소는 이틀에 한번이라고해서 문앞에 클린업 붙이고 가니 해주셨어요 청소할때 침대위에 물건올려두면 안해주니 다 캐리어나 다른곳에 두세요 글고 대욕탕이 최고에요 매일저녁갔고 아침에도 갔는데 일정 늦게 하시는분들은 꼭 가세요 수건부족하면 로비에 말하면 바로 주십니다 가격도 비싼편이 아니였어서 다음에 후쿠오카와도 이 숙소 이용할거같아요
Stayed 3 nights in May 2024
Response from Cross Life Hakata Tenjin on May 25, 2024
Dear guest,Thank you very much for staying at the Cross Life Hakata Tenjin.Also thank you again for choosing Cross Life Hakata Tenjin out of the many hotels available.We are happy to hear that you are satisfied with the public bath.We hope that we have been able to help you recover from the fatigue of your trip, even if only a little.Regarding the size of the room you mentioned,the hotel also has other different types of room types for you to choose from depending on your needs. We hope you will consider us the next time you have the opportunity to visit us.We will continue to value each and every one of our customers' comments, strive to serve them with smiles and nukumori, and strive to improve our services even further.We look forward to your next visit. Sincerely, Front desk Ami Funatsu Cross Life Hakata Tenjin

10/10 Excellent

???

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋も綺麗で、温泉などのセキュリティーもしっかりしていたので安心して利用できました! 場所も良かったです
Stayed 1 night in May 2024

6/10 Okay

WAI SHAN

Traveled with family
Liked: Staff & service
本人覺得房內衛生⼀般,另外因太多住客需要乘坐升降機上落且去2樓的溫泉層,3部升降機都不夠供應
Stayed 6 nights in May 2024
Response from Cross Life Hakata Tenjin on May 25, 2024
Dear guest,Thank you very much for staying at the Cross Life Hakata Tenjin.Also thank you again for choosing Cross Life Hakata Tenjin out of the many hotels available.However we apologize for the inadequate cleaning of the guest rooms.We would like to take this opportunity to apologize for any other inconvenience caused.We will inform the cleaning staff, ensure thorough cleaning, and strive to prevent recurrence in the future.Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.We will take your comments to heart and will do our best to improve our services in the future, and we hope you will visit us again when you come to Fukuoka.Sincerely, Front desk Ami Funatsu Cross Life Hakata Tenjin

10/10 Excellent

Jungkee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Cross Life Hakata Tenjin on May 25, 2024
Dear guest,Thank you very much for staying at the Cross Life Hakata Tenjin.Also, thank you for your high evaluation.We are glad to hear that you were able to relax during your stay.We will continue to do our best to provide better service to our guests.If you have a chance to visit Fukuoka again, please come to our hotel. We look forward to your next visit. Sincerely, Front desk Ami Funatsu Cross Life Hakata Tenjin

6/10 Okay

Jason

Liked: Staff & service
A bit noisy as my room is near the elevator
Stayed 2 nights in May 2024
Response from Cross Life Hakata Tenjin on May 25, 2024
Dear guest,Thank you very much for staying at the Cross Life Hakata Tenjin.Also, thank you for your feedback.First of all, we are very sorry for the lack of attention we paid to your stay.Although this may not be possible for some room types, upon prior request, we will do our best to arrange rooms that are as far away from the elevator as possible.If you have the opportunity to visit our hotel again, we would be happy to hear from you in advance.We are relieved to hear that you are otherwise satisfied with our services.Although we are still new to the hotel, the entire hotel crew is committed to further improving our services with the aim of creating a "My 3rd Place" where our guests can feel at home and be themselves.We hope that you will choose our hotel again when you have a chance to visit Fukuoka.We look forward to your next visit. Sincerely, Front desk Ami Funatsu Cross Life Hakata Tenjin

10/10 Excellent

MANGEUN

Liked: Cleanliness, staff & service, property conditions & facilities
텐진, 하카다 도보로 다니기 좋아요.
Stayed 3 nights in May 2024
Response from Cross Life Hakata Tenjin on May 25, 2024
Dear guest,Thank you very much for staying at the Cross Life Hakata Tenjin.Also, thank you for your high evaluation.We are happy to hear that you are satisfied with the our hotel location.We hope that our hotel has been able to assist you in your travels in any way.In addition to our hotel, we have another hotel called Cross Life Hakata Yanagibashi, which is closer to Hakata.At Cross Life Hakata Yanagibashi, you can also enjoy a different atmosphere from our building.If you have a chance to take a trip to Fukuoka, please use our hotel group.Sincerely, Front desk Ami Funatsu Cross Life Hakata Tenjin

10/10 Excellent

Ki Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Cross Life Hakata Tenjin on May 25, 2024
Dear guest,Thank you very much for staying at the Cross Life Hakata Tenjin.Also, thank you for your high evaluation.We are glad to hear that you were able to relax during your stay.We will continue to do our best to provide better service to our guests.If you have a chance to visit Fukuoka again, please come to our hotel. We look forward to your next visit. Sincerely, Front desk Ami Funatsu Cross Life Hakata Tenjin

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from クロスライフ博多天神  on May 25, 2024
この度は数あるホテルの中よりクロスライフ博多天神にご宿泊いただきまして、誠にありがとうございました。また高評価を頂戴し、誠にありがとうございます。当ホテルで過ごす時間がお客様の旅を彩る1ページになっていれば幸いに存じます。当ホテルはオープンして1年半という若輩者ではございますが、日々お客様に快適な空間をご提供できるよう、精進しております。まだ不慣れな部分がございますがホテルクルー一同、お客様が“わが家のように自分らしくいられる「My 3rdPlace」”を目指し、より一層サービス向上に努めて参る所存でございます。また福岡にお越しになる機会が御座いましたら、当ホテルをお選びいただければ幸いでございます。またのお越しをクルー一同心よりお待ち申し上げております。クロスライフ博多天神宿泊課 舩津

2/10 Terrible

???

Stayed 1 night in May 2024

10/10 Excellent

リョウジ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食めちゃくちゃ美味しかった。
Stayed 1 night in May 2024
Response from クロスライフ博多天神 on May 25, 2024
この度は数あるホテルの中よりクロスライフ博多天神にご宿泊賜り、誠にありがとうございました。ご滞在の際はご満足いただけたご様子がお伺いでき、何よりでございます。またご朝食につきましても、お褒めのお言葉を頂戴でき大変嬉しく存じます。当ホテルの朝食で、少しでも気持ちの良い朝を迎えるお手伝いができていれば、幸いでございます。今後ともお客様に気持ちの良い朝を迎えていただけるよう、ホテルクルー一丸となりサービス強化に努めてまいる所存でございますので、またお近くにお越しの際は当ホテルをご指名いただけますと幸いでございます。お客様のまたのお越しをクルー一同心よりお待ち申し上げております。クロスライフ博多天神宿泊課 舩津

8/10 Good

KAM YING

Liked: Cleanliness, staff & service, property conditions & facilities
住宿體驗,飲食購物都方便,唯一離車站比較遠。
Stayed 5 nights in Apr 2024
Response from Cross Life Hakata Tenjin on May 10, 2024
Dear guest,Thank you very much for staying at the Cross Life Hakata Tenjin.Also, thank you for your feedback.Regarding the location of our hotel, we have another hotel called Cross Life Hakata Yanagibashi, which is closer to Hakata.then, It takes less than 5 minutes to walk to the nearest station.We hope you will consider us the next time you have the opportunity to visit us.We are relieved to hear that you are otherwise satisfied with our services.The entire hotel crew will continue to make every effort to ensure that our guests have a comfortable stay at their "favorite place where they can be themselves. We look forward to your next visit. Sincerely, Front desk Ami Funatsu Cross Life Hakata Tenjin

10/10 Excellent

HEEKYUNG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
대중교통이용하기편리하고주변맛집도많고조식도맛나고침대상태도좋구요깨끗하고.직원분들도친절하시고모두모두좋아요.
Stayed 2 nights in Mar 2024
Response from 크로스 라이프 하카타 텐진 프론트 최 on Apr 5, 2024
크로스 라이프 하카타 텐진을 찾아주시고 후기를 남겨주셔서 감사합니다.더불어 크루원들에게 칭찬의 메세지를 남겨주셔서 진심으로 감사의 말씀드립니다.앞으로도 고객님들께서 편안하게 머물러 주실 수 있는 크로스 라이프 하카타 텐진이 되도록 노력하겠습니다.다음 후쿠오카 방문 시에도 저희 호텔을 찾아주시기 바랍니다.고객님을 기다리고 있겠습니다.

10/10 Excellent

Yen-Chun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2024
Response from CROSS Life HAKATA TENJIN Front desk Choi on Feb 29, 2024
Thank you for staying at CROSS Life HAKATA TENJIN.We appreciate that you gave us a good evaluation.We are glad to hear that you were satisfied with our services.We will continue to do our best to provide better service to our every guests. We look forward to your next stay.

10/10 Excellent

YOUNGKOO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from 크로스 라이프 하카타 텐진 프론트 최 on Feb 22, 2024
크로스 라이프 하카타 텐진을 찾아주시고 평가를 남겨주셔서 감사합니다.저희 호텔에서 보내신 시간은 어떠셨나요?앞으로도 고객님들께서 편안하게 머무실 수 있도록 노력하는 크로스 라이프 하카타 텐진이 되겠습니다.다음 후쿠오카 방문 시에도 저희 호텔을 찾아주시기 바랍니다.고객님을 기다리고 있겠습니다.

8/10 Good

SEVIN

Stayed 1 night in Feb 2024

10/10 Excellent

Min Chul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Kin Wah

Stayed 3 nights in Feb 2024
Response from CROSS Life HAKATA TENJIN Front desk Choi on Mar 24, 2024
Thank you for staying at CROSS Life HAKATA TENJIN.We appreciate that you gave us a good evaluation.We are glad to hear that you were satisfied with our services.We will continue to service to make your stay more comfortable.We look forward to your next stay.

10/10 Excellent

Jiwon

Stayed 3 nights in Feb 2024
Response from 크로스 라이프 하카타 텐진 프론트 최 on Feb 22, 2024
크로스 라이프 하카타 텐진에 머물러 주시고 평가를 남겨주셔서 감사합니다.저희 호텔에서 보내신 시간은 편안하셨나요?더욱 향상된 서비스를 제공하기 위해 노력하는 크로스 라이프 하카타 텐진이 되겠습니다.앞으로도 후쿠오카 여행 시에는 저희 호텔에 머물러 주시기 바랍니다.

8/10 Good

Wen-Chou

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間寬敞舒適
優:房間寬敞乾淨,床鋪軟硬適中,淋浴水壓夠強,有附大浴場可使用 缺:枕頭偏軟
Stayed 1 night in Feb 2024
Response from CROSS Life HAKATA TENJIN Front desk Choi on Feb 29, 2024
感謝您住 CROSS Life HAKATA TENJIN還有感激您在百忙之中給我們飯店留下了一個很好得評價。我們非常開心您滿意我們的飯店。我們非常高興您住得舒服。有機會您會再來到福岡、歓迎回來我們飯店。

4/10 Poor

JEOUNGEUN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
청소상태가 너무 안좋아요. 청소를 한건지 만건지도 모르겠고 특히 쓰레기를 안치워서 도착 첫날 쓰레기를 마지막날까지 방에뒀어요. 봉투에 담아둬도 안치웁니다. 주변에 24시간하는 마트가 있는데 편의점은 좀 걸어야 합니다. 공항에서 택시타고 25,000원정도 나왔고 캐널시티및텐진역주변 도보 10~15분 사이입니다.
Stayed 3 nights in Feb 2024
Response from 크로스 라이프 하카타 텐진 프론트 최 on Feb 29, 2024
크로스 라이프 하카타 텐진을 찾아주시고 후기를 남겨주셔서 감사합니다.그러나 객실 청소 면에서 고객님께 불편을 끼쳐드려 대단히 죄송하다는 말씀드립니다.저희 호텔에서는 객실 청소 시 고객님들의 물건을 실수로 버리는 일이 없게끔 하기 위해 쓰레기통에 있는 쓰레기 이외에는 수거하지 않도록 지도하고 있습니다.더욱 발전하는 크로스 라이프 하카타 텐진이 되겠습니다.다음 후쿠오카 방문 시에도 저희 호텔을 찾아주시기 바랍니다.

10/10 Excellent

Weicheng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from CROSS Life HAKATA TENJIN Front desk Choi on Feb 29, 2024
Thank you for staying at CROSS Life HAKATA YANAGIBASHI.We appreciate that you gave us a good evaluation.We are glad to hear that you were satisfied with our services.We will make our best effort that the guests can spend the time comfortably.Please stay our hotel again, when you have chance to visit Fukuoka.We look forward to your next stay.

8/10 Good

KYOTARO

Stayed 2 nights in Feb 2024
Response from クロスライフ博多天神  on Apr 12, 2024
この度は数あるホテルの中よりクロスライフ博多天神にご宿泊賜り、誠にありがとうございました。ご宿泊の際は、ご満足いただけたようで何よりでございます。当館はオープンしてまだ1年半の若輩者ではございますが、今後ともホテルクルー一同、お客様が“わが家のように自分らしくいられる「My 3rdPlace」”を目指し、より一層サービス向上に努めて参る所存でございます。また福岡にお越しになる機会が御座いましたら、当ホテルをお選びいただければ幸いでございます。またのお越しをクルー一同心よりお待ち申し上げております。クロスライフ博多天神宿泊課 舩津

10/10 Excellent

morifumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from クロスライフ博多天神 on Mar 1, 2024
この度は数あるホテルの中よりクロスライフ博多天神にご宿泊いただきまして、誠にありがとうございました。またご滞在の際はご満足いただけたようで、何よりでございます。当ホテルはオープンしてまだ1年ほどの若輩者ではございますが、今後ともお客様に快適にお過ごしいただける空間をご提供できるよう、クルー一同精進して参りますので、またお近くにお越しの際は当ホテルをご指名いただけますと幸いでございます。お客様のまたのお越しをクルー一同心よりお待ち申し上げております。クロスライフ博多天神宿泊課 舩津

10/10 Excellent

jaeran

Stayed 1 night in Feb 2024