2/10 Terrible
Maudood
Traveled with group
May 14, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible, avoid at all costs. Super rude staff and facilities are awful. It says Aircon available but the hotel won't turn it on, one person said they only turn on in summer, it was 27°C but they refused to turn it on. Another person said that the caretaker isn't here but they will switch it on tomorrow, the so called manager said next morning that it's broken, after telling her that one of the staff said they only turn on in summer she changed her statement and yes that's true... We requested for fans if they cannot turn on the AC for any reason and they refused at first then after said that all fans were being used by other guests. The check in was terrible as I had prepaid everything but their system said you have prepaid too much. Apparently I had to pay the tax again. Upon checking into the room, the exhaust doesn't work in the toilet, the shower and toilet is separate with the sink outside in the open... The shower door is see through :( which was one of the biggest issues and is almost always visible from all angles of the room. Due to this we asked to change the room and the staff member said all the rooms are same and said you can just book another room that way you can stay separately. After the 8 hour journey I was too tired to argue so booked another room at a much higher price at which point the only reason I booked this hotel was that it was slightly cheaper than others...The parking was the hotel is very expensive, €15 for the night and $1.50/h.
Maudood
Stayed 2 nights in May 2024