Exterior

Reviews of Country Inn & Suites by Radisson, Fort Worth West l-30 NAS JRB

2.5 out of 5

Reviews

8.0

Very Good

Rating 10 - Excellent. 466 out of 1008 reviews" "
Rating 8 - Good. 268 out of 1008 reviews" "
Rating 6 - Okay. 128 out of 1008 reviews" "
Rating 4 - Poor. 71 out of 1008 reviews" "
Rating 2 - Terrible. 75 out of 1008 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice place . The only thing was construction going on in the front street
Stayed 4 nights in May 2024

6/10 Okay

Tykisha

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room looked clean but smelled horrible like dirty laundry,I was just too tired to complain. When I attempted to check out I was only in town for an early meeting and the office had not come in by 7am for me to check out myself and others leaving early. The housekeeping staff is awesome thou she was very helpful and kind.
Stayed 1 night in May 2024
Response from NP on May 23, 2024
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.

10/10 Excellent

Brick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and rooms were clean. Would stay there again.
Stayed 1 night in May 2024
Response from NP on May 22, 2024
Five stars?! We’re blushing. Thanks for your review, we really appreciate the support.

8/10 Good

CUONG

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is clean but the front-desk receptionist is poor or unprofessional in treating customer during check-in
Stayed 1 night in May 2024
Response from NP on May 13, 2024
Thank you for your feedback. We will improve ourselves.

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioner in the room was loud.
Stayed 4 nights in May 2024
Response from N P on May 13, 2024
We appreciate your feedback regarding our room. Your feedback is valued, and we are committed to making improvements to ensure a more satisfying experience for our guests in the future. Thank you for bringing this to our attention.

10/10 Excellent

Karen

Liked: Cleanliness
Stayed 1 night in May 2024
Response from NP on May 13, 2024
Thank you for your positive feedback! We're delighted to hear that you found our motel to be consistently good in all aspects. Your satisfaction is our priority, and we look forward to serving you again in the future. Your continued support is greatly appreciated, and we're committed to maintaining the high standards that you've come to expect.

6/10 Okay

Lynette

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from N Patel on May 11, 2024
Your review encourages us to continue improving our services. Please feel free to share any specific suggestions or concerns, as we are committed to delivering a better experience for you. Thank you for choosing us!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast area was a bit crowded.
Stayed 1 night in May 2024
Response from NP on May 13, 2024
Thank you for your positive feedback! We're delighted to hear that you found our motel to be consistently good in all aspects. Your satisfaction is our priority, and we look forward to serving you again in the future. Your continued support is greatly appreciated, and we're committed to maintaining the high standards that you've come to expect.

6/10 Okay

Christian

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Overall not terrible but front desk seem to not really want to help anyone. The area was very sketchy and I believe at one point someone siphoned my gas tank.
Stayed 3 nights in May 2024
Response from Nikunj Patel on May 8, 2024
Thanks for your review, we really appreciate the support.

8/10 Good

Mary

Stayed 1 night in Apr 2024
Response from Nikunj Patel on May 8, 2024
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.

10/10 Excellent

munyaneza

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Apr 2024
Response from NP on May 13, 2024
Thank you for your positive feedback! We're delighted to hear that you found our motel to be consistently good in all aspects. Your satisfaction is our priority, and we look forward to serving you again in the future. Your continued support is greatly appreciated, and we're committed to maintaining the high standards that you've come to expect.

10/10 Excellent

Skylar

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from NP on May 13, 2024
Thank you for your positive feedback! We're delighted to hear that you found our motel to be consistently good in all aspects. Your satisfaction is our priority, and we look forward to serving you again in the future. Your continued support is greatly appreciated, and we're committed to maintaining the high standards that you've come to expect.

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for convenience to our plans while in Ft Worth. The front desk lady was cordial to each person walking in. The room was clean and the bed was quite comfortable. There are concerns about security for in the surrounding area but we felt safe and slept well. We would stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub in my room didn't work. Location and hot tub choices this hotel Maintenance not fixes something have not works in years.
Stayed 1 night in Mar 2024

8/10 Good

MAMUN

Business traveler
Very limited breakfast menu, need through cleaning of room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants around where great , geen areas great
Stayed 2 nights in Mar 2024

2/10 Terrible

Nancy

Stayed 1 night in Apr 2024
Response from Nikunj Patel on May 8, 2024
Thanks for your review, we really appreciate the support.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean
Stayed 1 night in Mar 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Easy freeway access but quiet area nevertheless.
Stayed 1 night in Apr 2024

6/10 Okay

Vanessa

Traveled with family
Liked: Cleanliness, staff & service
I was at the hotel before 11 am and the cleaning lady came in the room at 9 am wanting to clean the room. It was inconvenient.
Stayed 5 nights in Apr 2024

8/10 Good

Monica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Bruce

Everything was great from check in to check out. Thank you, we enjoyed our stay
Stayed 1 night in Apr 2024

2/10 Terrible

Eunice

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend staying here. Says that all rooms are non smoking. But suite smelled like smoke and dirty car. The bathroom had a wicks plugin. Confirming that room had unpleasant odor. Regretted staying there.
Stayed 1 night in Mar 2024
Response from Nikunj Patel on Apr 4, 2024
Thank you for sharing your experience, and we are sorry we didn't provide the level of service that you've come to expect. We assure you to forward this concern to the management for their attention and action. We are extremely sorry for the inconvenience. We will assure you that you will get the best services the next time you visit our hotel.

10/10 Excellent

RAQUEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opcion! Buen precio, cuartos muy comodos y espaciosos
Stayed 6 nights in Mar 2024

2/10 Terrible

Yanely

Stayed 1 night in Mar 2024
Response from Nikunj Patel on Apr 4, 2024
Thank you for sharing your experience, and we are sorry we didn't provide the level of service that you've come to expect. We assure you to forward this concern to the management for their attention and action. We are extremely sorry for the inconvenience. We will assure you that you will get the best services the next time you visit our hotel.

10/10 Excellent

Rich

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, friendly staff and awesome breakfast buffet
Stayed 2 nights in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Brittany

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms
Stayed 1 night in Mar 2024

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

NORMA

Traveled with partner
Liked: Property conditions & facilities
The room was very clean, the bed was comfortable and the staff was very friendly! Thank you!
Stayed 1 night in Mar 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 4 nights in Mar 2024

8/10 Good

Jolene

Disliked: Amenities
Staff was friendly & breakfast was nice. Overall the room was clean.
Stayed 2 nights in Mar 2024

4/10 Poor

April

Disliked: Staff & service
Stayed 4 nights in Mar 2024

6/10 Okay

Darius

Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, very clean. Easy check in and out
Stayed 2 nights in Mar 2024

10/10 Excellent

Yee Chern

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel manager and staff are very friendly and the room is kept clean.
Stayed 3 nights in Mar 2024

10/10 Excellent

Yee Chern

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel manager and staffs are very friendly and the room is kept clean and tidy.
Stayed 5 nights in Mar 2024

10/10 Excellent

MYEONGSUN

Stayed 1 night in Dec 2023

10/10 Excellent

ERIK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Friendly serviceable staff. Comfy beds and pillows. Overall excellent stay! Highly recommend!
Stayed 4 nights in Mar 2024

10/10 Excellent

Huoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful. The fan does not blow on you all night. Variety options for breakfast. We would stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Juwan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel loved the room and the size. Things in the gym did have rust on it when i workedout but it still worked. Pool dirty with bugs but the season just changed. My only suggestion is to have more breakfast options along with yogurt everyday with flavors. Staff and area was great and i would return
Stayed 3 nights in Mar 2024

8/10 Good

David, Santa fe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel seems to be in better shape than prior visits. It seems cleaner, better maintained and staffed than prior visits.
Stayed 1 night in Mar 2024

10/10 Excellent

MARY LOU, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Laurie

Stayed 1 night in Feb 2024

4/10 Poor

Suzy

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Denisse