Luca greeted us and explained the area to us when we arrived. He made us feel welcomed into the establishment. Our room was great, bathroom spacious, everything very clean. Their breakfast has many choices and staff available. Location couldn’t be better. It is so close to the train station it made our travel in and out of Florence easy even with a few suitcases. Restaurants, galleries, the beautiful fountains, bridges, churches, and shopping all in walking distance. We were very pleased with booking this hotel, and would do so again in the future if the opportunity presents itself. Thank you for accommodating our stay.