All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Location was great. Spacious apartment, especially as we were two persons. Great having some outside space. Only negative concerns the rooftop terrace. The wooden flooring is rotten , and dead plants and empty planters need to be removed and the space tidied up.
Verified traveler
Stayed 3 nights in Sep 2019
Response from nyc on Oct 26, 2019
Thank you for your review!
It was a pleasure to accomodate you!
We will take your constructive suggestion as we already planned to migliorate the terrace at the end of the season!!
Very hard to get your luggage four floors thru stairs
Verified traveler
Stayed 1 night in Jul 2019
Response from nyc on Oct 26, 2019
Thank you for your review... Unfortunately it was impossible to put an elevator in this very important and historic building but it's worth the climb for beautiful views and stay!
The views from this hotel are gorgeous! The hotel is beautiful and the pool setting is very serene. It is a little walk from the main bit, but also nice that its away from the crazy crowds and hustle and bustle.
The pool is not heated, so we didn't get to enjoy swimming but everything else was so nice!
Christine
Stayed 3 nights in Sep 2018
Response from nyc on Oct 26, 2019
Thank you for your review!
It was a pleasure to accomodate you!
6/10 Okay
Mike, Mexico
Jul 27, 2018
Liked: Cleanliness
Disliked: Staff & service, room comfort
Buena ubicacion terrible mal que no tenga elevador y no lo digan antes de rentar una odisea subir al ph
Mike
Stayed 2 nights in Jul 2018
Response from andrea on Jan 27, 2020
¡Gracias por tu comentario! ¡Fue un placer alojarle en la bella Florencia!
Se destaca que estamos en el 4to piso sin ascensor, estando en el centro histórico Fiornetino en una torre medieval es difícil encontrar ascensores.