Thank you.

We have asked Expedia before these guests even wrote a review to not allow them to post a review, as they refused to pay and, upon them trying to sneak out on the last morning after never paying anything for three nights and free breakfast, we had to ask them to pay what they could as politely as possible. They did not pay the full amount. It was extremely awkward and we chose not to take the matter beyond our walls. Despite evidence provided to Expedia from their own messages to us, Expedia has a strict policy of allowing all reviews to be posted. It is unfortunate, but we urge you to look at our other reviews (even more negative ones) and please ignore this one. We welcome all guests from all backgrounds, but we do expect payment for our family business. It is quite embarrassing that they have sought revenge by making up a review (I think you will find even critical comments about us never mention any bugs). We would ordinarily never respond negatively to a negative review and welcome constructive feedback, but this was an exceptional case.

Thank you so much for your kind words. You're always welcome back.