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Reviews of The Roadhouse Inn

3 out of 5
The Roadhouse Inn
4200 Preston Fall City Rd SE, Fall City, WA

Reviews

8.0

Very Good

Rating 10 - Excellent. 38 out of 93 reviews" "
Rating 8 - Good. 34 out of 93 reviews" "
Rating 6 - Okay. 11 out of 93 reviews" "
Rating 4 - Poor. 6 out of 93 reviews" "
Rating 2 - Terrible. 4 out of 93 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and just a romantic getaway close to home
Stayed 1 night in Dec 2020

2/10 Terrible

Kenneth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Horrible place
This has got to be one of the Worse places to ever stay or eat at. First & formost the Service both for the Inn & Restaurant are horrible. Started off with the place all locked up at 3 pm. Thought it was maybe closed down, but someone came to the door as we were leaving. Check in took forever & not real comfortable that they took my debit card upstairs to run it when they had things right there. The rooms are small they have earplugs next to the bed because the restaurant fans & stuff were right outside the window. I have a laptop that has a bigger tv, which didn't work at all when we got there & they got it on, but we couldn't turn it off. Nobody to inform of this during the night because everything is locked up & no number to call. Safety wise, there would only be one way out over the kitchen if their were a fire. Most likely place for a fire? Over the kitchen. We wanted to talk to them when we checked out, but yet again not open or anyone there at all, nor did anyone answer when i tried calling the regular number... We made the mistake of eating there. I wanted steak & I told the waitress that if im going to pay $40 for a steak only it better not have any fat on it. I was assured it would not, yet 1/3 of it was fat & they would not do anything about it. Ohh and that steak only came with mashed potatoes. Had to buy veggies & salad. I asked for steak sauce & was given a empty bottle twice which on the 3rdbottle, which took 10 minutes to get, i finally got one. Never again
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

They weren't open when we got there for our room. Nobody answered the phones all day. We tried calling 8 times throughout the day.
Stayed 1 night in May 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Jerod

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very nice. Cool place
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lovely and quaint little inn. Air conditioner unit did not appear to fit properly in the window and as such there was open space to the outside which let in cold air and noise.
Stayed 1 night in Jan 2020

10/10 Excellent

DC, Fall City, Wa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ugly breakfast is amazing! So yummy...I think the Inn is known for it. Rooms are perfect. Darkening curtains very nice.
Stayed 1 night in Dec 2019

4/10 Poor

Micharl

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room that I was in had no heat. I complained to the management, which happened to be the restaurant staff downstairs from the Inn but got nowhere. After I left a voicemail that they need to fix this problem, and my sister also confronted the manager, they didn't fix the problem but instead, they put a space heater in the room. When I originally booked the room, I had mistakenly only booked it for 2 nights and when I realized my mistake, I called repeatedly and sent an email requesting another night but I never heard back about a third night. I then tentatively made other arrangements. But when I checked in, they said they got my message and added another night to my reservation. Would it have been that hard to reply to my email or heaven forbid take a few minutes to pick up the phone and call me to acknowledge my additional night request? The customer service and follow up is just not there at this place. The restaurant staff is busy on the ground floor, there is no dedicated office for the Inn and the Inn is treated like a red haired, step child since it doesn't appear that they seem to care that much about the guests staying there.
Stayed 2 nights in Nov 2019

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint property with old squeaky wood floors. Shared shower down the hall a bit of a drawback though.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. The window didn't shut all the way due to there being ab A/C unit in it, and the traffic (a lot of big trucks) was extremely loud, I think closing the window would have helped.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, but noisy. Traffic at 5am - explains the ear plugs on the side table!
Stayed 1 night in Nov 2019

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
What a cute place! Room was nice and cozy, and as a woman traveling alone, I felt very safe. I'll be back 🤗
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place !!! Best customer service I’ve had in a long time 🙌
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was extremely noisy. Had to use the room provided earplug to go to sleep which was not comfortable.
Stayed 1 night in Oct 2019

10/10 Excellent

L A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, excellent food.
We were a bit surprised to find out we didn't have a shower in our room, we weren't informed of this by Hotels.com when we booked, no fault with the hotel. That said we enjoyed our stay and the separated shower down the hall was clean and not a problem to use. The room was clean and comfortable and although the hotel is located on a busy junction we didn't have a problem with noise. Food and service in the restaurant was excellent.
Stayed 1 night in Sep 2019

6/10 Okay

Frederick

Cute venue in Fall City. Unfortunately the little town is “very” tired, with virtually no appeal. The hotel’s restaraunt was very good, with excellent service. However the descriptive of the rooms was very misleading, e.g. there are no views, other than a/c units, parking lots or rooftops. So, for $160., I would pass.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It reminds us of a lower level European hotel. The parking was part of the restaurant parking and almost nonexistent when we arrived.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the friendly staff. The room was clean and spacious.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a definite bed-and-breakfast feel to it; a very homey, comfortable room. I absolutely loved the hardwood floors and its Northwest charm. However, it is on a main road and was a bit noisy. Also, it would have been nice if the restaurant below opened a little earlier for its guests to eat before heading out.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the old time feel of the Inn and would definitely stay there again.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

6/10 Okay

Randy

Liked: Cleanliness, room comfort
OK
Been awhile since we stayed in a hotel room with a shower down the hall. Not terrible - clean and never had a problem with it not being available - just surprising. Restaurant below but quiet after 9 pm and before 9 am. Bed a bit soft for my taste. Other than that ok for a visit to the area.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We loved the uniqueness of the property (rooms upstairs from the restaurant) and location to Snoqualmie Falls, loved the restaurant. Food was excellent! Room was very clean, but perhaps we hadn’t read that there was no shower in the room. Ha! It was down the hall!! We got out of Seattle late afternoon and this was the perfect distance for stopping for the night, getting a good meal and seeing the falls before heading out the next morning.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to get a code to get in after 8pm. Up the backstairs of the restaurant. Smelly, messy entrance. Went in, smelled horribly musty. Queen bed room so tiny barely could walk around bed. It was 11pm, I couldn’t wait to shower. There was NO SHOWER OR TUB. The bathroom was minuscule. THANKS EXPEDIA, nothing was said by you when I booked this. “European style” the sign in the bathroom said. If I wanted European style I would have gone to Europe. I will NEVER use Expedia again. And the bill? $150.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
Disappointed
Couldn’t check in. No one would answer.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Stayed 1 night in Aug 2019

4/10 Poor

Anita

Liked: Cleanliness
Disliked: Room comfort
Bad experience.
NOT ADA compliant! All the rooms are upstairs above the restaurant. There is no elevator. My husband has Parkinson’s and a stiff leg (knee doesn’t bend due to a metal rod inside the bone from hip to ankle). Stairs are very difficult and at times impossible for him. The staff helped carry our luggage and his walker up to our room. My husband could just barely manage one trip out a day so we were stuck in the room most of the time. Our reservation was for 3 nights, but we left after 2. Of course it was non refundable, so they got a free night off of us. We stayed in the room with the twin pullout. That was the only seating in the room besides the queen bed. The staff came to our rescue again and brought us two restaurant style chairs. There was no microwave, no mini fridge, no breakfast included, no desk or office chair. The room was clean, the bed comfortable, and the wi-fi was great. Parking was free, but you park in the same area as restaurant customers. Check-in was inside the restaurant and it seemed like the restaurant took priority. They would not even consider checking to see if our room was ready 30 min. early. Traffic noise is terrible except for 5-6 hrs in the middle of the night. They provide earplugs, but these are useless for me as I need to be able to hear my husband if he needs help. For $157 a night plus taxes, this is definitely not a good deal! I would never stay here again!
Stayed 3 nights in Jul 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great room in fun location!
Cute room. Next time, I will get full bathroom in room. Shared shower was very clean and most always accessible.
Stayed 2 nights in Jul 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival quite a lot of street noise. Hotel is on a corner intersection with stop signs. Wore ear plugs but was actually very quiet during sleeping hours.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short distance from the Snoqualmie Falls area which is awesome. The rooms were clean and updated, yet there were the original hardwood floors from building's earl days. The staff was friendly and very helpful. I recommend it if you are planning on exploring the North Bend Snoqualmie area.
Stayed 1 night in Jun 2019

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet location
The Roadhouse was a great choice for us while we visited Snoqualmie, WA. It was a short drive to the Casino where we attended a concert. We also ate at the restaurant. The reuben sandwich and meatloaf burger were both very good. The staff was very friendly and helpful during our stay. A quaint, quiet place to stay.
Stayed 1 night in Jan 2019

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
We had an amazing stay at the Roadhouse Inn. We were greeted at the door with warm hospitality. The restaurant downstairs was a very convenient addition! The room was comfortable and the bed and linens were amazing. It's also a short drive to Snoqualmie Casino. It was a great trip!
Stayed 1 night in Jan 2019

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stormy night surprise
First off, it is never fun to head out for a weekend trip and plan for a huge windstorm to come by and wreck havoc on your plans. With that said, my ratings were not based because of the loss of power, but the experience learned because of it. My wife and I thought it would be great to stay the night here after a concert at Snoqualmie Casino. Glad we checked in before heading for the concert cause mo one is there past 9 to check you in. We got back at midnight, went to bed. Got up in the middle of the night and had no power. The couple next door would not shut up and if it wasn't for the ear plugs, it could of got scary. Got up at 8 to find someone to talk to, and the building was locked with no attendant present. We were the last people to leave and had no explanation from anyone. Not even a phone call or email later. Couldn't find the shower, only had a toilet and sink in the room, looked forward to the breakfast and didn't get that. Sure I will go back for awesome food, but that will be it.
Stayed 1 night in Jan 2019

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Years stay
My wife and I stayed for New Years eve. The room was clean and nicely decorated. The hotel is above the restaurant in quaint downtown Fall City. The location is good. We enjoyed our stay
Stayed 1 night in Dec 2018

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with wonderful customer service. Rooms were charming and the food was amazing too !!
Stayed 1 night in Dec 2018

8/10 Good

Bob, Tri-Cities, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay which is close to Snoqualmie Falls, as there aren't many places to stay in that area. Located at the intersection of two busy local highways, but the noise wasn't bad. Very clean room. Ours had its own bathroom, but others share those facilities. Rooms are located up a flight of stairs; the back exterior walkway to stairs was slippery at times. Good restaurant on first floor.
Stayed 2 nights in Nov 2018

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

JJ, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming vintage property. Great food! Rooms are spotlessly clean.
Stayed 1 night in Oct 2018

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Charlie, Seattle

Liked: Cleanliness, staff & service
Quaint & Friendly, close to snoqualamie Falls, North Bend & Twin Peaks
Stayed 1 night in Oct 2018