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Reviews of Vila Gale Evora

4 out of 5
Vila Gale Evora
Avenida Tulio Espanca, Évora

Reviews

9.0

Wonderful

Rating 10 - Excellent. 355 out of 663 reviews" "
Rating 8 - Good. 260 out of 663 reviews" "
Rating 6 - Okay. 35 out of 663 reviews" "
Rating 4 - Poor. 9 out of 663 reviews" "
Rating 2 - Terrible. 4 out of 663 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay and upgrades
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town walls. Friendly, helpful staff.
Stayed 2 nights in Feb 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Tomás Soares Pires on Sep 3, 2023
Muito obrigado pela sua avaliação. Esperamos poder voltar a receber no nosso hotel. Com os melhores cumprimentos, Tomás Soares Pires

6/10 Okay

Shaun

Traveled with partner, Traveled with family
Liked: Cleanliness
Good rooms clean and modern but the food is very overpriced for what you get. Not great buffet selection would not eat there again
Stayed 1 night in Jul 2023
Response from Tomás Soares Pires on Sep 3, 2023
Muito obrigado pela sua avaliação. Esperamos poder voltar a receber no nosso hotel. Com os melhores cumprimentos, Tomás Soares Pires

6/10 Okay

David

Traveled with family
Liked: Staff & service, property conditions & facilities
Positives- Easy walking distance from town center. Spacious lobby, nice looking pool comfortable bed able management Negatives- Hallways are humid and uncomfortable. Most likely due to indoor pool that is below the halls. Air Conditioning works but takes awhile to cool room, and bathroom does not get cool easily. Potential maintenance issues as daughter's room smelled of a sewer in the middle of the night. We wanted a refund, but could not as we booked through this 3rd party, so we will try to deal with them. Mgr was professional and did what she could, but we were left with a less than positive feel with the place.
Stayed 1 night in Jul 2023
Response from Tomás Soares Pires on Sep 3, 2023
Muito obrigado pela sua avaliação. Esperamos poder voltar a receber no nosso hotel. Com os melhores cumprimentos, Tomás Soares Pires

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Ana

Stayed 2 nights in Jun 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Customer Service was amazing! I loved every single minute of my stay! The staff was super welcoming and nice, the room was amazing, and I loved the buffet option! Highly recommend this hotel!
Stayed 2 nights in Jun 2023
Response from Tomás Soares Pires on Jul 2, 2023
Muito obrigado pela sua avaliação. Ficamos satisfeitos por ter ido ao encontro das suas expectativas. Esperamos poder voltar a receber no nosso hotel. Com os melhores cumprimentos,

10/10 Excellent

Jozek

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and polite. Rooms could have been a bit larger and room chairs were low.
Stayed 4 nights in May 2023
Response from Tomás Soares Pires on Jul 2, 2023
Muito obrigado pela sua avaliação. Ficamos satisfeitos por ter ido ao encontro das suas expectativas. Esperamos poder voltar a receber no nosso hotel. Com os melhores cumprimentos,

10/10 Excellent

ken

Stayed 2 nights in Apr 2023

10/10 Excellent

Valentin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to city. Parking opportunities.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Rui Parada on Nov 30, 2022
Estimado Hóspede,Agradecemos os seus comentários sobre a sua experiência no Hotel Vila Galé Évora.É com enorme satisfação que vemos o nosso trabalho reconhecido na sua avaliação, o que nos motiva cada vez mais a fazer mais e melhor para estar "Sempre perto de Si" e exceder sempre que possível as suas expectativas.Será para nós uma honra voltar a recebe-lo sempre no nosso hotel.Grato, assim me despeçoRui ParadaDiretor

8/10 Good

Simone B C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, clean, friendly and efficient staff. Good location.
Stayed 7 nights in Sep 2022
Response from Rui Parada on Oct 7, 2022
Estimado HóspedeAgradecemos a preferência e esperamos contar com a vossa visita numa próxima oportunidade.Rui Neto ParadaDiretor

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just outside the city walls. Easy walking distance into the city. Hotel was clean, with great facilities. Good selection of food at breakfast which was always fresh.
Stayed 5 nights in Sep 2022
Response from Rui Parada on Oct 7, 2022
Estimado HóspedeAgradecemos a preferência e esperamos contar com a vossa visita numa próxima oportunidade.Rui Neto ParadaDiretor

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel.indoor and outdoor pool.good breakfast ,friendly staff.walking distance to the city centre.I wish I could stay longer.
Stayed 1 night in Sep 2022
Response from Rui Parada on Sep 11, 2022
Estimado Hóspede,Agradecemos os seus comentários sobre a sua experiência no Hotel Vila Galé Évora.É com enorme satisfação que vemos o nosso trabalho reconhecido na sua avaliação, o que nos motiva cada vez mais a fazer mais e melhor para estar "Sempre perto de Si" e exceder sempre que possível as suas expectativas.Será para nós uma honra voltar a recebe-lo sempre no nosso hotel.Grato, assim me despeçoRui ParadaDiretor

10/10 Excellent

Joachim

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Rui Parada on Jul 19, 2022
Estimado Sr. Joachim Agradecemos os seus comentários sobre a sua experiência no Hotel Vila Galé Évora. É com enorme satisfação que vemos o nosso trabalho reconhecido na sua avaliação, o que nos motiva cada vez mais a fazer mais e melhor para estar "Sempre perto de Si" e exceder sempre que possível as suas expectativas. Será para nós uma honra voltar a recebe-lo sempre no nosso hotel. Grato, assim me despeço Rui Parada Diretor

10/10 Excellent

Umberto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice hotel that kept my kids entertained.
Stayed 1 night in Jul 2022
Response from Rui Parada on Jul 14, 2022
Estimado Hóspede , Agradecemos os seus comentários relativos à sua experiência no Hotel Vila Galé Évora, os quais mereceram a nossa melhor atenção e lamentamos não termos conseguido almejar algumas das suas expectativas. Todos os comentários e sugestões dos nossos hóspedes são para nós de extrema importância, uma vez que nos ajudam a corrigir e a melhorar o nível dos nossos serviços, pois pretendemos que os mesmos atinjam e superem as expectativas de quem nos visita. Esperamos poder contar com a sua visita novamente. Com os melhores cumprimentos, Rui Parada Diretor

10/10 Excellent

Anna Marie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The people at the front desk were amazing. Very courteous, friendly and helpful. Of note is Duarte who helped us immensely with booking dining options. We loved the 4 outdoor pools and one indoor pool. The grounds were also very well kept. The only thing is we wish the fences at the back pool was higher for more privacy. We would also have appreciated more bathroom amenities such as lotion, cotton swabs and ear buds. But we did appreciate the free drinks in the fridge.
Stayed 1 night in Jul 2022
Response from Rui Parada on Jul 14, 2022
Estimado Hóspede , Agradecemos os seus comentários relativos à sua experiência no Hotel Vila Galé Évora, os quais mereceram a nossa melhor atenção e lamentamos não termos conseguido almejar algumas das suas expectativas. Todos os comentários e sugestões dos nossos hóspedes são para nós de extrema importância, uma vez que nos ajudam a corrigir e a melhorar o nível dos nossos serviços, pois pretendemos que os mesmos atinjam e superem as expectativas de quem nos visita. Esperamos poder contar com a sua visita novamente. Com os melhores cumprimentos, Rui Parada Diretor

2/10 Terrible

ana

Stayed 1 night in Jun 2022
Response from Rui Parada on Jun 30, 2022
Estimada Ana Agradecemos os seus comentários relativos à sua experiência no Hotel Vila Galé Évora, os quais mereceram a nossa melhor atenção e lamentamos não termos conseguido almejar algumas das suas expectativas. Todos os comentários e sugestões dos nossos hóspedes são para nós de extrema importância, uma vez que nos ajudam a corrigir e a melhorar o nível dos nossos serviços, pois pretendemos que os mesmos atinjam e superem as expectativas de quem nos visita. Esperamos poder contar com a sua visita novamente. Com os melhores cumprimentos, Rui Parada Diretor

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great for travelers with a car. Good breakfast!
Stayed 1 night in Jun 2022
Response from Rui Parada on Jun 14, 2022
Estimado Hóspede, Agradecemos os seus comentários sobre a sua experiência no Hotel Vila Galé Évora. É com enorme satisfação que vemos o nosso trabalho reconhecido na sua avaliação, o que nos motiva cada vez mais a fazer mais e melhor para estar "Sempre perto de Si" e exceder sempre que possível as suas expectativas. Será para nós uma honra voltar a recebe-lo sempre no nosso hotel. Grato, assim me despeço Rui Parada Diretor

10/10 Excellent

Jie Fang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in May 2022
Response from Rui Parada on Jun 14, 2022
Estimado Hóspede, Agradecemos os seus comentários sobre a sua experiência no Hotel Vila Galé Évora. É com enorme satisfação que vemos o nosso trabalho reconhecido na sua avaliação, o que nos motiva cada vez mais a fazer mais e melhor para estar "Sempre perto de Si" e exceder sempre que possível as suas expectativas. Será para nós uma honra voltar a recebe-lo sempre no nosso hotel. Grato, assim me despeço Rui Parada Diretor

10/10 Excellent

D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value for location and fab hotel !
The bus ( Flixbus ) Dropped me bang outside the hotel. I thought check in allowed was a bit late. HOtel was fab - great staff, food , ambience, rooms were well appointed. There were refillable soap and shampoo but conditioner was missing and so was the moisturiser so carry your own. It is practically within the town centre just outside the wall so don't be put off as it is a three minute walk into the old centre. Nothing i sfar away in Evora.Will I stay there again - yes !
Stayed 2 nights in Apr 2022
Response from Rui Parada on May 2, 2022
Dear Guest, Thank you very much for your kind comments about your experience in Hotel Vila Galé Évora. It is a great pleasure to read that you enjoyed your holiday with us and let us express our gratitude by thanking you for sharing your positive thoughts, especially regarding to cleanliness, food quality and our staff. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Évora Hotel team, we hope we have the honour of hosting you again in a near future Kind regards Rui Parada Hotel Manager

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Rui Parada on Nov 17, 2021
Estimado Hóspede, Agradecemos os seus comentários sobre a sua experiência no Hotel Vila Galé Évora. É com enorme satisfação que vemos o nosso trabalho reconhecido na sua avaliação, o que nos motiva cada vez mais a fazer mais e melhor para estar "Sempre perto de Si" e exceder sempre que possível as suas expectativas. Será para nós uma honra voltar a recebe-lo sempre no nosso hotel. Grato, assim me despeço Rui Parada Diretor

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities
Liked Hotel good location the Hotel staff was helpful very nice friendly Beds comfortable clean lots of self parking but terrible air conditioning did not work properly and room was very warm surprised for a newer hotel to not have good air conditioning..Breakfast buffet was average not much COVID protocol as far as everyone touching all the serving utensils..
Stayed 1 night in Jul 2021
Response from Rui Parada on Jul 13, 2021
Dear Guest, Thank you very much for your comments about your experience in Hotel Vila Galé Évora. We apologize if we couldn't be up to some of your expectations but let us express our gratitude by thanking you for sharing your comments with us. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. Kind regards Rui Parada Hotel Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new hotel with great staff. Has a indoor and outdoor pool.
Stayed 2 nights in Mar 2020
Response from Eduardo Silva on Mar 9, 2020
Dear Guest, Thank you very much for your kind comments about your experience in Hotel Vila Galé Évora. It is a great pleasure to read that you enjoyed your holiday with us and let us express our gratitude by thanking you for sharing your positive thoughts, especially regarding to cleanliness, food quality and our staff. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Évora Hotel team, we hope we have the honour of hosting you again in a near future Kind regards Eduardo Silva Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from Eduardo Silva on Feb 18, 2020
Estimada/o hospede, Obrigado por ter partilhado a sua experiencia no nosso Hotel. A sua classificação é importante e ajuda nos a melhorar o nosso serviço e qualidade de forma a podermos exceder as suas expetativas. Com os melhores cumprimentos Eduardo Silva Diretor

8/10 Good

Margaret, Sarnia, Ontario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking was a definite plus. Service in the restaurant for the a la carte menu was excellent. I think buffets are overrated at most hotels.
Stayed 1 night in Dec 2019
Response from Eduardo Silva on Dec 25, 2019
Dear Guest, Thank you very much for your kind comments about your experience in Hotel Vila Galé Évora. It is a great pleasure to read that you enjoyed your holiday with us and let us express our gratitude by thanking you for sharing your positive thoughts, especially regarding to cleanliness, food quality and our staff. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Évora Hotel team, we hope we have the honour of hosting you again in a near future Kind regards Eduardo Silva Hotel Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like a small but proper bar in the reception area serving more than just Super Bock and also provide tea or coffee without staff having to go to the kitchen and beverage is then cold when it comes back to reception
Stayed 2 nights in Nov 2019
Response from Eduardo Silva on Nov 26, 2019
Dear Guest, Thank you very much for your comments about your experience in Hotel Vila Galé Évora. We apologize if we couldn't be up to some of your expectations but let us express our gratitude by thanking you for sharing your comments with us. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Évora Hotel team, we hope we have the honour of hosting you again in a near future or on our most recent Vila Galé Évora or Vila Galé Douro. Kind regards Eduardo Silva Hotel Manager

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here but don't eat here
Hotel great and well located. Food for dinner,off menu,and breakfast,buffet horrible.
Stayed 1 night in Nov 2019
Response from Eduardo Silva on Nov 9, 2019
Dear Guest, Thank you very much for your comments about your experience in Hotel Vila Galé Évora. We apologize if we couldn't be up to some of your expectations but let us express our gratitude by thanking you for sharing your comments with us. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Évora Hotel team, we hope we have the honour of hosting you again in a near future or on our most recent Vila Galé Évora or Vila Galé Douro. Kind regards Eduardo Silva Hotel Manager

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Oct 2019
Response from Parada on Oct 31, 2019
Estimado Hóspede , Agradecemos os seus comentários relativos à sua experiência no Hotel Vila Galé Évora, os quais mereceram a nossa melhor atenção e lamentamos não termos conseguido almejar algumas das suas expectativas. Todos os comentários e sugestões dos nossos hóspedes são para nós de extrema importância, uma vez que nos ajudam a corrigir eventuais deficiências e a melhorar o nível dos nossos serviços, pois pretendemos que os mesmos atinjam e superem as expectativas de quem nos visita. Registamos todos os comentários, sendo que os menos positivos serão alvo de análise detalhada de forma a podermos melhorar os mesmos. O nosso objectivo é servir cada vez melhor os nossos clientes, excedendo sempre que possível as suas expectativas. Esperamos sinceramente poder contar com a sua visita novamente. Com os melhores cumprimentos, Rui Neto Parada Assistente de Direcção

10/10 Excellent

PAUL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to walled city.
Great stay, staff were all very helpful except our waiter on the first night who could care less. Close to walled city. Enjoyed our stay.
Stayed 2 nights in Oct 2019
Response from Parada on Oct 22, 2019
Dear Guest, Thank you very much for your comments about your experience in Hotel Vila Galé Évora. We apologize if we couldn't be up to some of your expectations but let us express our gratitude by thanking you for sharing your comments with us. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Évora Hotel team, we hope we have the honour of hosting you again in a near future or on our most recent Vila Galé Évora or Vila Galé Douro. Kind regards Rui Neto Parada Assistant Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Eduardo Silva on Nov 4, 2019
Estimada/o hospede, Obrigado por ter partilhado a sua experiencia no nosso Hotel. A sua classificação é importante e ajuda nos a melhorar o nosso serviço e qualidade de forma a podermos exceder as suas expetativas. Com os melhores cumprimentos Eduardo Silva Diretor

10/10 Excellent

gg1964, Ontario

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property and rooms were great. Walking distance to many shops and restaurants.
Stayed 2 nights in Oct 2019
Response from Eduardo Silva on Oct 17, 2019
Dear Guest, Thank you very much for your comments about your experience in Hotel Vila Galé Évora. We apologize if we couldn't be up to some of your expectations but let us express our gratitude by thanking you for sharing your comments with us. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Évora Hotel team, we hope we have the honour of hosting you again in a near future or on our most recent Vila Galé Évora or Vila Galé Douro. Kind regards Eduardo Silva Hotel Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pools and spa were great. Wish it had a jacuzzi tub.
Stayed 2 nights in Oct 2019
Response from Eduardo Silva on Oct 14, 2019
Dear Guest, Thank you very much for your kind comments about your experience in Hotel Vila Galé Évora. It is a great pleasure to read that you enjoyed your holiday with us and let us express our gratitude by thanking you for sharing your positive thoughts, especially regarding to cleanliness, food quality and our staff. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Évora Hotel team, we hope we have the honour of hosting you again in a near future Kind regards Eduardo Silva Hotel Manager

8/10 Good

Alex, Ottawa, Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location especially if you travel by car, good and convenient room, very good breakfast.
Stayed 2 nights in Sep 2019
Response from Eduardo Silva on Oct 14, 2019
Dear Guest, Thank you very much for your kind comments about your experience in Hotel Vila Galé Évora. It is a great pleasure to read that you enjoyed your holiday with us and let us express our gratitude by thanking you for sharing your positive thoughts, especially regarding to cleanliness, food quality and our staff. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Évora Hotel team, we hope we have the honour of hosting you again in a near future Kind regards Eduardo Silva Hotel Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it completely including the friendliness, competency and positive attitudes of all staff
Stayed 1 night in Sep 2019
Response from Eduardo Silva on Oct 1, 2019
Dear Guest, Thank you very much for your kind comments about your experience in Hotel Vila Galé Évora. It is a great pleasure to read that you enjoyed your holiday with us and let us express our gratitude by thanking you for sharing your positive thoughts, especially regarding to cleanliness, food quality and our staff. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Évora Hotel team, we hope we have the honour of hosting you again in a near future Kind regards Eduardo Silva Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019
Response from Eduardo Silva on Oct 14, 2019
Estimada/o hospede, Obrigado por ter partilhado a sua experiencia no nosso Hotel. A sua classificação é importante e ajuda nos a melhorar o nosso serviço e qualidade de forma a podermos exceder as suas expetativas. Com os melhores cumprimentos Eduardo Silva Diretor

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from Eduardo Silva on Sep 2, 2019
Estimada/o hospede, Obrigado por ter partilhado a sua experiencia no nosso Hotel. A sua classificação é importante e ajuda nos a melhorar o nosso serviço e qualidade de forma a podermos exceder as suas expetativas. Com os melhores cumprimentos Eduardo Silva Diretor

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The room temperature control never cooled off the room Way too hot
Stayed 1 night in Aug 2019
Response from Eduardo Silva on Aug 30, 2019
Dear Guest, Thank you very much for your comments about your experience in Hotel Vila Galé Évora. We apologize if we couldn't be up to some of your expectations but let us express our gratitude by thanking you for sharing your comments with us. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Clube de Campo Hotel team, we hope we have the honour of hosting you again in a near future or on our most recent Vila Galé Évora or Vila Galé Douro. Kind regards Eduardo Silva Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Rui

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Eduardo Silva on Aug 27, 2019
Estimada/o hospede, Obrigado por ter partilhado a sua experiencia no nosso Hotel. A sua classificação é importante e ajuda nos a melhorar o nosso serviço e qualidade de forma a podermos exceder as suas expetativas. Com os melhores cumprimentos Eduardo Silva Diretor

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Eduardo Silva on Oct 14, 2019
Estimado hospede, Obrigado por ter partilhado a sua experiencia no nosso Hotel. A sua classificação é importante e ajuda nos a melhorar o nosso serviço e qualidade de forma a podermos exceder as suas expetativas. Com os melhores cumprimentos Eduardo Silva Diretor

10/10 Excellent

AAA, Charlotte, NC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at this facility. We did not have our room available for us because of some computer hiccup. They had to offer us a smaller room. Not a big deal for a one night stay. Customer service was amazing. We’ve been offered free dinner with wine, free garage parking. Great facility, clean rooms, excellent choices of food for dinner and breakfast. 5 star for customer service, hands down. Would stay again. Thank you kindly.
Stayed 1 night in Aug 2019
Response from Eduardo Silva on Aug 14, 2019
Dear Guest, Thank you very much for your kind comments about your experience in Hotel Vila Galé Évora. It is a great pleasure to read that you enjoyed your holiday with us and let us express our gratitude by thanking you for sharing your positive thoughts, especially regarding to cleanliness, food quality and our staff. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Clube de Campo Hotel team, we hope we have the honour of hosting you again in a near future Kind regards Eduardo Silva Hotel Manager

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Eduardo Silva on Aug 12, 2019
Estimado hospede, Obrigado por ter partilhado a sua experiencia no nosso Hotel. A sua classificação é importante e ajuda nos a melhorar o nosso serviço e qualidade de forma a podermos exceder as suas expetativas. Com os melhores cumprimentos Eduardo Silva Diretor

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, just outside of old town. Walkable, easy parking, good pools, easy buffet dinner and breakfast.
Stayed 1 night in Aug 2019
Response from Eduardo Silva on Aug 12, 2019
Dear Guest, Thank you very much for your kind comments about your experience in Hotel Vila Galé Évora. It is a great pleasure to read that you enjoyed your holiday with us and let us express our gratitude by thanking you for sharing your positive thoughts, especially regarding to cleanliness, food quality and our staff. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Clube de Campo Hotel team, we hope we have the honour of hosting you again in a near future Kind regards Eduardo Silva Hotel Manager

10/10 Excellent

AAA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can not be more pleased with staff. From the very beginning to the last moment of checking out. Room we reserved was not available and we had to settle for a smaller room. Not a big deal for one night stay. We were given free dinner with unlimited wine, garage parking. Every staff member was so nice and apologetic. Great dinner and more than adequate breakfast. Would definitely recommend this hotel and stay there again. Thank you.
Stayed 1 night in Aug 2019
Response from Eduardo Silva on Aug 12, 2019
Dear Guest, Thank you very much for your kind comments about your experience in Hotel Vila Galé Évora. It is a great pleasure to read that you enjoyed your holiday with us and let us express our gratitude by thanking you for sharing your positive thoughts, especially regarding to cleanliness, food quality and our staff. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Clube de Campo Hotel team, we hope we have the honour of hosting you again in a near future Kind regards Eduardo Silva Hotel Manager

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The breakfast buffet and service were good. The room could use more comfortable touches.
Stayed 1 night in Jul 2019
Response from Eduardo Silva on Aug 3, 2019
Dear Guest, Thank you very much for your kind comments about your experience in Hotel Vila Galé Évora. It is a great pleasure to read that you enjoyed your holiday with us and let us express our gratitude by thanking you for sharing your positive thoughts, especially regarding to cleanliness, food quality and our staff. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Clube de Campo Hotel team, we hope we have the honour of hosting you again in a near future Kind regards Eduardo Silva Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019