Terrace/patio
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Reviews of Riad Lalla Mira

3 out of 5
Riad Lalla Mira
14, rue Algerie, Essaouira

Reviews

3.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

4.0/10

Cleanliness

3.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Marta

Disliked: Cleanliness, staff & service, property conditions & facilities
Mejorable
Es un sencillo riad como esperaba pero sin nungún servicio, cortan el agua caliente durante la noche, la recepción es muy amable pero no entiende ingles, ni castellano. La limpieza es insuficiente. Por otro lado hay un chico alemán muy amable que nos ayudó en un problema con el traslado de una forma rápidisima.
Stayed 2 nights in Apr 2019
Response from German Guy on May 1, 2019
Dear Marta, Thanks for your review. Our reception staff is still in training and will improve there language skills. We are glad to read that you was happy with the transfer service. Your riad-holidays Team

2/10 Terrible

dario

Disliked: Staff & service, property conditions & facilities, room comfort
Smell of mould
We left the place as soon as we checked in since there was no heating (contrarily to what the ad said) and humidity and the smell of mould were really strong. They did refund our money, but we lost one hour, we had to find another place on the spot and we had to quarrel, which is not exactly what you desire when you are on holiday. The receptionist was adorable and tried to help us as much as she could, but the place is absolutely not up to the reviews read. Maybe it’s a good place in summer, but I would 100% avoid it in winter.
Stayed 3 nights in Jan 2019
Response from Owner on Jan 26, 2019
Dear Dario, Thanks for all your reviews on all the possible pages. You dont stayed even with us! How you can write bad reviews in this case? I cant write a bad review about an product without trying this. We refund all your money at the reception desk, you did not even went in the rooms! Best regards,