We booked this cabin because of the propane grill, but it was nowhere in sight. The seasonal rooms were also listed as available year round, and our guests were prepared for this. However, once we arrived we once again were surprised to found out they were completely locked and sealed off. Had we were made aware of these two things beforehand, we would have cancelled this trip.
The host did reply to our texts, and encouraged us to go purchase a grill. We would be reimbursed for up to $200. However, we didn’t think it was our responsibility nor should our time be used to fix this problem for the host. We had to adjust and ended up making our burgers and steaks on the stove. As for the rooms, we were told there were many futons and we can just “crash on the couch”.. which is exactly what we wanted to avoid and the reason for booking this cabin with multiple rooms. Our guests who came after we arrived, ended up bringing their air mattresses and slept in areas with no privacy.
A few more things:
There is only one bathroom upstairs and one bathroom downstairs (this door was severely broken) for the entire house. The rest are located within the rooms. The house is full of animals and pictures of Native Americans. It looks fancily decorated in the photos, but it may be unsettling for some people in real life.
I made the host very aware with the implications we met on the first day of our trip, and I still had to bring these up to him in order for him to consider giving us a discount for a later check out time. It felt like he didn’t take my complaints seriously until I repeated them again and again. One of our guests also lost something at the cabin & I asked the host to keep me updated. Whether it was found or not, I did not get an update until I asked for another one. As the host for my friends and family, I wanted this to all go well but we made so many adjustments since day 1.. overall our guests loved that there were multiple couches, a large dining table, and the pool table. We’d have to take a lot into consideration before we decide to book this place again.