4/10 (不満)
Susan
家族旅行
2024 年 5 月 13 日
気になった点 : 設備とサービス、施設のコンディションと設備
To start with I just want to say, the staff we were working with were great. We checked in a little before 3, however, Our room wasn't ready, the cleaning cart was outside with no one in our room, 3:45 still the same, cleaning cart, no person. Later, the clerk offered us another room, I had book 2 queen beds, but she gave us 2 doubles. The non-smoking room reeked of stale smoke and the floor and curtains had cigarette burns. The beds were clean but uncomfortable. 2 larger adults in a double bed. Charged same price for that room as what we booked. I was very disappointed but grateful we were only staying one night.
Susan
2024 年 5 月に 1 泊滞在