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TRU BY Hilton Edmonton Windermere

2.5 star property
Edmonton hotel in Southwest Edmonton with free breakfast and a fitness center

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for TRU BY Hilton Edmonton Windermere

Dining
Exterior
Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

8.4 out of 10
Guests loved the amenities.
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
The price is ￥10,457
￥11,713 total
includes taxes & fees
Oct 8 - Oct 9
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Room options

Available filters for rooms
Showing 3 of 4 rooms

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Premium bedding
Private bathroom
Bathrobes
Cable channels
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Handicap)

Highlights

Air conditioning
Refrigerator
LCD TV
Premium bedding
Private bathroom
Bathrobes
Cable channels
Daily housekeeping
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
LCD TV
Premium bedding
Private bathroom
Bathrobes
Cable channels
Daily housekeeping
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express & Suites Edmonton SW - Windermere, an IHG Hotel
Pool
Breakfast included
Spa
Parking included
9.2 out of 10, Wonderful, (670)
The price is ￥9,977
￥10,875 total
includes taxes & fees
Oct 20 - Oct 21
Holiday Inn Express & Suites Edmonton SW - Windermere, an IHG Hotel

About the neighborhood

Map
T6W 1A4, AB, Edmonton, 6025 Andrews Way

What's nearby

  • Currents of Windermere - 15 min walk
  • South Edmonton Common - 8 min drive
  • West Edmonton Mall - 14 min drive
  • University of Alberta - 15 min drive
  • Rogers Place - 21 min drive

Getting around

  • Century Park Station - 11 min drive
  • Avonmore Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Remedy Cafe - ‬4 min drive
  • ‪The Twin Otter Pub - ‬4 min drive

About this property

TRU BY Hilton Edmonton Windermere

Hotel near South Edmonton Common
Located close to Snow Valley Ski Club, TRU BY Hilton Edmonton Windermere provides free continental breakfast, an arcade/game room, and a gym. In addition to a 24-hour business center and a snack bar/deli, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • An elevator, a 24-hour front desk, and smoke-free premises
  • A billiards/pool table, a banquet hall, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 90 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Refrigerators and irons/ironing boards
  • LCD TVs with premium channels
  • LED light bulbs, cribs/infant beds, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per pet, per stay (maximum CAD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 25.00 per stay

Property payment types

Important information

Optional extras

  • Pet fee: CAD 75.00 per pet, per stay (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

Frequently asked questions

Does TRU BY Hilton Edmonton Windermere have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–11:00 PM.

How much does it cost to stay at TRU BY Hilton Edmonton Windermere?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at TRU BY Hilton Edmonton Windermere on Oct 8, 2024 start from ￥10,457, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is TRU BY Hilton Edmonton Windermere pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 75.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at TRU BY Hilton Edmonton Windermere?

Self parking is free at this property.

What time is check-in at TRU BY Hilton Edmonton Windermere?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available from 3:00 AM– 11:00 AM for a fee of CAD 35.00.

What time is check-out at TRU BY Hilton Edmonton Windermere?

Check-out is at 11:00 AM.

Where is TRU BY Hilton Edmonton Windermere located?

Located in Southwest Edmonton, this hotel is 5.8 mi (9.3 km) from South Edmonton Common and within 12 mi (20 km) of Snow Valley Ski Club and University of Alberta. West Edmonton Mall and Edmonton City Centre are also within 12 mi (20 km).

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 514 out of 1003 reviews" "
Rating 8 - Good. 280 out of 1003 reviews" "
Rating 6 - Okay. 100 out of 1003 reviews" "
Rating 4 - Poor. 62 out of 1003 reviews" "
Rating 2 - Terrible. 47 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David, Red Deer

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanted a hotel close to the medical office we needed and this one for the bill. Everything was clean and working
Stayed 1 night in Jul 2024

10/10 Excellent

Shawna

Stayed 2 nights in Jun 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great snacks
Stayed 2 nights in Sep 2024

10/10 Excellent

Rod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good location for us, pool area was good breakfast adequate.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Josee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Beds & Pillows are comfortable. Disappointed that there was not a hot tub in the hotel and no bath tub in the room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lee, Grande prairie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel will be back
Stayed 2 nights in Sep 2024

10/10 Excellent

Alana

Stayed 3 nights in Aug 2024

10/10 Excellent

Rolando, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Sep 2024

10/10 Excellent

Suzan

Stayed 1 night in Aug 2024

10/10 Excellent

micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here almost everytime I arrive to Edmonton, great location and easy to leave the city and enter.
Stayed 5 nights in Aug 2024

2/10 Terrible

Ray

Business traveler
Tru by hilton was completely not helpful throughout the entire process. Emplyees kept referring my calls to corporate hilton who had know idea what was going on. I will never recommend this hotel to anybody in the future and will he telling everyone i know to stay away.
Stayed 1 night in Sep 2024

4/10 Poor

Max

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was a very basic hotel, very few amenities in the room and the soap dispensers were empty. There is a pool but NO hot tub. breakfast was really good!
Stayed 1 night in Sep 2024

8/10 Good

SANJIV

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Sep 2024

8/10 Good

yiyuan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Sep 2024

6/10 Okay

Timea Bordasne

Disliked: Staff & service, property conditions & facilities
Cannot use the pool, there was swimming classes all day long for small children.
Stayed 2 nights in Jul 2024

6/10 Okay

Claire, Watford

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Emeka

Stayed 1 night in Aug 2024

10/10 Excellent

Leanne

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We frequently stay in Tru by Hilton hotels as they’re dog-friendly, cost-effective, and very clean with their laminate flooring. This location met our expectations! The gym was well lit with a good assortment of equipment as well.
Stayed 2 nights in Sep 2024

2/10 Terrible

Adam

Stayed 1 night in Aug 2024

8/10 Good

WILFRED BRYAN

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were amazing. Room size is decent. Beddings were terrible unfortunately. Pool water was cold as ice. We stayed there roughly 6 days and the breakfast choices werent changed at all. Please try to offer new menu atleast every 2 days.
Stayed 2 nights in Sep 2024

8/10 Good

Charina Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jamie

Stayed 1 night in Aug 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, amenities
Overall the hotel is new and very lovely. A few things though. First. We were on the 4th floor and you need to run the hot water in the shower for at least 10 minutes straight before anything resembling hot water comes out. I’m not sure what depths of hell this water is coming from but I could have travelled there and brought pails of it back quicker. Secondly, we paid an extra $35 bucks for a 1pm checkout, however at 11am, housekeeping was banging on the door telling us it was time to check out. After asking the front desk why they were bothering us, they said, I guess they didn’t check the computer system to verify if there were any late check outs. You’d think that would be an important job function before you go and bang on doors telling people to get out!! Lastly, the breakfast sucks. Gross looking eggs and equally unappetizing sausages, some bread and bagels, a pancake slop station, some cereals and a couple bowls of apples and oranges. Was not good. Virtually no options for gluten sensitivity or vegan.
Stayed 2 nights in Sep 2024