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DoubleTree by Hilton Hotel Syracuse
4.0 star property

Suburban hotel with airport shuttle service and a 24-hour fitness center

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for DoubleTree by Hilton Hotel Syracuse

Exterior
Reception
Reception
Bar (on property)
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

8.0 out of 10
Guests loved the amenities.
  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
The price is ￥19,441
￥22,745 total
includes taxes & fees
Sep 29 - Sep 30
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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Double Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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Embassy Suites Syracuse
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8.2 out of 10, Very Good, (1011)
The price is ￥21,159
￥24,757 total
includes taxes & fees
Oct 20 - Oct 21
Embassy Suites Syracuse

About the neighborhood

Map
13057, NY, East Syracuse, 6301 Route 298

What's nearby

  • The Oncenter - 9 min drive
  • Landmark Theatre - 9 min drive
  • Syracuse University - 10 min drive
  • Destiny USA - 10 min drive
  • Carrier Dome - 11 min drive

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • ‪Pizza Hut - ‬2 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Cafe Kubal - ‬4 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Burger King - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Syracuse

Upscale hotel near The Oncenter
Located close to Erie Canal Museum and Everson Museum of Art, DoubleTree by Hilton Hotel Syracuse provides a free roundtrip airport shuttle, a grocery/convenience store, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks include:
  • Swimming pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • A computer station, a vending machine, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 250 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch flat-screen TVs with premium channels
  • Recycling, refrigerators, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 18.95 for adults and USD 5 to 12.95 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,006 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 1977
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 18.95 for adults, and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

Does DoubleTree by Hilton Hotel Syracuse have a pool?

Yes, this property has a pool.

How much does it cost to stay at DoubleTree by Hilton Hotel Syracuse?

As of Sep 22, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Syracuse on Sep 29, 2024 start from ￥19,441, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Syracuse pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Hotel Syracuse?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Syracuse?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Hotel Syracuse?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does DoubleTree by Hilton Hotel Syracuse provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6 AM–11 PM on request.

Where is DoubleTree by Hilton Hotel Syracuse located?

Situated near the airport, this hotel is within 6 mi (10 km) of Syracuse University, Destiny USA, and Erie Canal Museum. The Oncenter and Everson Museum of Art are also within 9 mi (15 km).

DoubleTree by Hilton Hotel Syracuse Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 533 out of 1008 reviews" "
Rating 8 - Good. 238 out of 1008 reviews" "
Rating 6 - Okay. 132 out of 1008 reviews" "
Rating 4 - Poor. 58 out of 1008 reviews" "
Rating 2 - Terrible. 47 out of 1008 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
no complaints.
Stayed 3 nights in Sep 2024

10/10 Excellent

Joan

Stayed 1 night in Aug 2024

4/10 Poor

tam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Housekeeping forced her way into my room 3 hours before checkout and with me still in the room. I asked her to leave and she wouldnt she continued to clean. I was so upset i was told i wouls be refunded and 5 days later i still havent seen any refund at all..
Stayed 2 nights in Sep 2024

10/10 Excellent

Trish

Stayed 1 night in Aug 2024

6/10 Okay

Alfred, Rye Brook

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis, Lancaster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to stay. Quiet and clean!
Stayed 1 night in Sep 2024

2/10 Terrible

Alozie

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The hotel staff are creepy Stole my wallet if not for the manager( nice lady) We would not have found it The cleaners and front desk are unprofessional Shame!!!
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Sep 2024

6/10 Okay

Lorraine, Garden City

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I gave low stars for I left injured due to the sliding balcony door not functioning properly. I went in the balcony and closed the door all but slightly do to no screens and when I went to go back in I couldn't open it. It caused injury to my hand and after calling my husband who works with glass and following his instructions I was able to get it opened just enough for me to slide back inside. The door was opening and closes very roughly and is why I hadn't closed it all the way and had not gotten a chance to let the desk know. I had no idea I'd of been stuck out in the 6th floor balcony or I'd of not used it at all. I did inform front desk of this, nice guy, offered me a coupon for a drink, I declined and he put in a work order. Otherwise, it was nice and it was quiet, bed and staff was professional and courteous
Stayed 1 night in Sep 2024

10/10 Excellent

Jude, Saugerties

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't stay anywhere else in Syracuse.
Stayed 1 night in Sep 2024

8/10 Good

La'Star, Buffalo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only main issue I was having with the property was that my water would take so long to get hot
Stayed 1 night in Sep 2024

6/10 Okay

Kristina, Seeleys Bay

Stayed 1 night in Aug 2024

6/10 Okay

Nicole

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk staff was really friendly and helpful. However, the room was damp, surfaces not cleaned, bedding was ripped and beds were uncomfortable. Also, only 2 towels for 4 guests. We called for more towels but they were never sent. We were turned away from the hotel restaurant Saturday evening and told to eat at the bar with our minor aged children. We understand that it was a busy night but the host was very rude.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Carli

Traveled with pets, Traveled with family
Liked: Staff & service
Was woken up at 2 am by someone trying to come into my room. Neighbors were very noisy all night.
Stayed 1 night in Aug 2024

6/10 Okay

hyacinth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location was isolated very quiet nothing around the area.
Stayed 2 nights in May 2024

8/10 Good

Frank, Portland

Traveled with family
Liked: Cleanliness, staff & service
Getting a little worn. Conditioner container empty in shower; called room service - noted on website- only to discover that there was no room service. Odd as the phone in the room has a room service button. Food options were a bit limited.
Stayed 1 night in Aug 2024

8/10 Good

Tanya G

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night to visit daughter at SU. Nicer than most hotels in the SU vicinity. Clean, friendly staff, quiet, and safe.
Stayed 1 night in Aug 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Was fine
Stayed 1 night in Aug 2024

10/10 Excellent

Kelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet did not work properly but everything else was fantastic
Stayed 2 nights in Aug 2024

8/10 Good

Holly

Liked: Staff & service
Stayed 3 nights in Aug 2024