Lobby

Reviews of Wyndham Grand Doha West Bay Beach

5 out of 5
Wyndham Grand Doha West Bay Beach
Diplomatic Street West Bay, Doha, Ad Dawhah

Reviews

9.6

Exceptional

Rating 10 - Excellent. 24 out of 29 reviews" "
Rating 8 - Good. 4 out of 29 reviews" "
Rating 6 - Okay. 0 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Salome

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new, rooms are spacious, comfortable and well decorated. You feel at home while staying there.
Stayed 4 nights in May 2024

10/10 Excellent

Ilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, clean and well organized hotel, excellent service. Good location too.
Stayed 1 night in May 2024

8/10 Good

Mbark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2024

10/10 Excellent

Fadi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very convenient stay
Stayed 1 night in Apr 2024

10/10 Excellent

Samer

Stayed 3 nights in Apr 2024

10/10 Excellent

calvin, FPO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

salman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel friendly staff clean

10/10 Excellent

Malaika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give more than 5 stars I would. What an amazing hotel. From the staff from the minute we entered the hotel to the housekeeping and the to us leaving. We had a great experience and it’s all because of the staff we had and the service we received. I will definitely be back again and believe the staff should definitely be rewarded for their hard work and efforts they put in daily. I am soo pleased and will be one of the reason I will come back to visit Qatar again. Thank you to the staff of Wyndham grand hotel. We appreciate it sooo much and thank you for making us feel so welcome on our first visit to Qatar
Stayed 6 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Amina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and family friendly
Stayed 4 nights in Dec 2023

10/10 Excellent

Anton

10/10 Excellent

amer

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing team. i needed early check in and they were very welcome. needed late check out and again fantastic. next to sea, close to a shopping centre and very welcoming staff. definitely recommend
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very spacious rooms, very friendly staff. Lovely food and less than 10 minute walk to shopping mall with lots of food options. Immediately opposite beach area (you have to pay). Would thoroughly recommend anyone to stay here when visiting Doha
Stayed 4 nights in Oct 2023
Response from Wyndham Grand Doha West Bay Beach Management on Oct 11, 2023
Dear Andrew,Thank you for choosing Wyndham Grand Doha West Bay Beach and taking the time to share your experience with us. We are delighted to learn that you had a great stay and found the room, staff friendliness, food and the location to your liking. Your comments will be shared with the team, as we take immense pride in offering exceptional products and services to our guests. It is our priority to provide each guest with warm and welcoming service. Thank you again and we look forward on your next visit.Best Regards,

10/10 Excellent

YASIR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful place
Stayed 5 nights in Sep 2023
Response from Wyndham Grand Doha West Bay Beach Management on Oct 5, 2023
Dear YASIR,Thank you for taking the time to write and share your feedback, following your stay at Wyndham Grand Doha West Bay Beach.We are delighted to read that you had a a pleasant stay and experience the service and hospitality provided during your stay. Thank you for the kind remarks, it was a pleasure to take care of you. Thank you again and we look forward to your next visit.Sincerely,

10/10 Excellent

Sameera

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice atmosohere in lobby area and very big rooms and very comfy beds
Stayed 4 nights in May 2023
Response from Wyndham Grand Doha West Bay Beach Management on May 30, 2023
Dear Sameera,Thank you for choosing to stay at Wyndham Grand Doha West Bay Beach and sharing your feedback in Expedia. We are delighted to hear that you enjoyed your stay with us and experience the service, facilities and the products that we offered. Thank you for the kind remarks. Our team goes to great lengths to ensure that guest will have the attention and comfort they deserve.Thank you again for sharing your experience, we look forward to welcoming you back.Warm Regards,

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 bdr sea view apt was amazing and very well equipped for longer stays. All staff were lovely. The complimentary sweets dish was a nice touch. Nice pool area. The only disappointments were the hotel restaurant food and no guest arrangements for beach access (even discount be good) but overall a happy one night staycation, thank you!
Stayed 1 night in Apr 2023
Response from Wyndham Grand Doha West Bay Beach Management on May 3, 2023
Dear Lisa,Thank you for taking your precious time to write and share your great experience with us in Expedia.We are delighted to read that you had an amazing time with us and were very satisfied with the services and attention provided by our colleagues. Our goal for our guests is to experience the spirit of hospitality and a feeling of always being taken care of. It was our pleasure to take care of you. I surely will be sharing your kind compliments with the whole team. We have noted your feedback regarding food in the restaurant beach access. Guest feedback is important to us, and we really appreciate sharing your concerns.We certainly look forward to welcoming you back on your next visit.With best regards,

10/10 Excellent

Fatemah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families. Easy walk to city centre mall, gate mall and the metro.
Stayed 3 nights in Apr 2023
Response from Wyndham Grand Doha West Bay Beach Management on Apr 26, 2023
Dear Fatemah,Thank you for taking the time to post this review. We are happy to know that you enjoyed your time and satisfied with the service and hospitality rendered throughout your stay at Wyndham Grand Doha West Bay Beach. Our goal is always to exceed your expectations! Thank you for your kind remarks, if there’s anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon!Warm Regards,

10/10 Excellent

Khadija

Stayed 3 nights in Mar 2023
Response from Wyndham Grand Doha West Bay Beach Management on Apr 26, 2023
Dear Khadija,Thank you for choosing Wyndham Grand Doha West Bay Beach and taking the time to share your review. It is our priority to provide each guest with warm and welcoming service. We are delighted you enjoyed our hospitality and services. We aim to delight and provide all our guests with the highest standards of service and hospitality. Thank you once again, and we look forward to welcoming you back.Warm Regards,

10/10 Excellent

anwar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing super location and very friendly and clean place
Stayed 3 nights in Mar 2023
Response from Wyndham Grand Doha West Bay Beach Management on Mar 21, 2023
Dear anwar,Thank you so much for your kind rating and review on Expedia. We are grateful that you enjoyed your stay with us and experience the service and hospitality provided by our team. We strive hard to ensure all our guests will have a memorable stay and we are glad you experienced the same. We will convey your regards to the team and we look forward to welcoming you back.Kind Regards,

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Garbage experience
service was egregiously poor. Room service: Would have to call 3-4 times just to get a bottle of water which is important because…as you know we’re in the desert! Cleanliness: the room was clean when I entered but that’s it. I requested cleaning on 1 of the 3 days and they just….didn’t do it? And then I got a note at 5pm saying “we tried but no one was in the room to let us in”. Like what? You are supposed to clean when the guests are out…ie during the day. In the spa: they’re supposed to open at 10…I showed up at 1030 and the manager wasn’t there. I had to come back later and she had no service listing or menu of services. She just asked “do you want Thai or Philipino” which left everyone puzzled. Believe she was referring to the masseuses. In the Resturaunt: I’d have to ask multiple times for things. They would bring out eggs but no toast and no drinks. By the time I got my toast (10m) later my eggs/food was cold. Limited amenities: they don’t even have a tv in their Resturaunt / lounges. So you couldn’t watch a World Cup game. You had to go back to your room to do this. The lobby itself has zero ambience. Just horrible experience all around and in no way shape or form is this a premium hotel Would like to call out that the service workers were working extremely hard and were very polite…it is they overall management system that is failing this hotel. Take your money and stay literally anywhere else for half the price and double the service.
Stayed 3 nights in Nov 2022
Response from Hayden on Nov 28, 2022
Dear Anonymous,Thank you for writing to us about your recent stay. However, we are extremely gutted to hear that you did not have a positive experience. I am sorry that you were disappointed and that we did not meet your expectations. I have cascaded your feedback to our department concerned managers. Rest assured that we are taking corrective actions and training to prevent future occurrences. Thank you for bringing this to our attention. We learn and improve our services through guest feedback like this. We hope that you will give us another chance to serve you better. Best Regards,Hayden EdgttonGeneral Manager

10/10 Excellent

ABDULLAH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Hayden Edgtton on Nov 6, 2022
Dear ABDULLAH,Thank you for rating us 10. We are delighted to know that you enjoyed your stay with us. Please let us know if you have any comments or suggestions to improve our services. We aim to continuously provide the highest and most uncompromising services straight from our hearts. Looking forward to welcoming you back.

10/10 Excellent

Elmira Ebrahimi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great time. Everything was perfect and Service was amazing !!!
Stayed 9 nights in Feb 2024

10/10 Excellent

Jino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Maria Nelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richtig schönes Hotel mit sehr gutem Personal. Sehr zu empfehlen. Wollen das auf jeden Fall wiederholen. Meine Familie und ich genossen ein tolles Frühstück. Die 5 Sterne sind dem Aufenthalt gerecht. Einfach nur top!
Stayed 4 nights in Nov 2023

10/10 Excellent

Gabriel

Stayed 2 nights in Dec 2022
Response from Hayden on Dec 13, 2022
Dear Gabriel,Thank you so much for your review of our hotel and for rating us 10. Please let us know if you have any comments or suggestions to improve more our services. We aim to continuously provide the highest and most uncompromising services straight for our hearts. We look forward to welcoming you back.Best Regards,Hayden EdgttonGeneral Manager