外観

ヒルトン ドーハの口コミ

5 out of 5
ヒルトン ドーハ
Diplomatic District Street West Bay, Doha

口コミ

8.6

非常に良い

評価 10 - 690 件の口コミ中 369 件が非常に良い" "
評価 8 - 690 件の口コミ中 206 件が良い" "
評価 6 - 690 件の口コミ中 64 件が普通" "
評価 4 - 690 件の口コミ中 24 件が不満" "
評価 2 - 690 件の口コミ中 27 件が非常に不満" "

9.2/10

清潔度

8.8/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 1 泊滞在
mariaaidaisabelaからの返信 (投稿日 : 2019 年 11 月 2 日)
Thank you for taking a moment and share your experience with us! We are very happy to read you found the hotel in general to your liking and I want to thank you for taking the time to rate us. We will share your evaluation with the team as they will appreciate your very positive feedback and it will continue to motivate them to perform at this level. We look forward to welcoming you back to Hilton Doha in the not too distant future. Once again thank you for choosing Hilton for your recent stay in Doha.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度

8/10 (良い)

Masatoshi、東京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
この値段はお得感あり

10/10 (非常に良い)

ジェームス、長崎

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
フィットネスの充実したホテル
運動習慣を旅先でキープするにはもってこいのホテル。水も無料、バスタブ付き。カタール自体清潔だが、ホテル内も清潔。夜はバイオリンやピアノの生演奏が聞ける。ホテルと空港間の送迎も100QRで依頼できる。

6/10 (普通)

ダバスチャン、Dubai

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
部屋からの眺望は良いが...
Eid Holiday中だったので、部屋から花火が見られて良かったが、部屋の温度が寒過ぎ! クーラーは19度に設定されていたため、空調を切っても室温は戻る事無く、翌朝でも20度のまま。 プールから戻ったら寒過ぎて、まるで冷蔵庫の中に居るようだった。

10/10 (非常に良い)

Moin

カップルで旅行
良かった点 : 設備とサービス
The hotel and service are extremely good we both enjoy our stay,staff are truly amazing overall everything was very good.
2024 年 5 月に 7 泊滞在
Waelからの返信 (投稿日 : 2024 年 5 月 15 日)
Hi Moin,We're delighted to hear you both enjoyed your stay! Our amazing staff takes pride in providing excellent service, and we're glad you had a great experience overall. Thank you for choosing us, and we look forward to welcoming you back soon!

6/10 (普通)

Abide

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Positive: - The personal: Very friendly and helpful. Many thanks to Jenny from reception and Suneel from Cleaning Service. - Location: The building is close to a mall and to the corniche. - View: Incredible Negative: - The furnitures. It is definitely not a 5-Star-Hotel. The furnitures are very old. The TV is very old and not digital. You need to watch the local channels. The carpet in the room had very old stains, that could not be overlooked.
2024 年 2 月に 5 泊滞在
Waelからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Abide,We appreciate your feedback. It's great to hear that Jenny and Suneel contributed to making your stay enjoyable. We apologize if the furnishings and cleanliness fell short of your expectations. Please know that we will promptly address these concerns to enhance the comfort of our guests in the future.

8/10 (良い)

King

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel and facilities look aged!
2024 年 3 月に 2 泊滞在
Waelからの返信 (投稿日 : 2024 年 4 月 28 日)
Hi King,Thanks for sharing your feedback! We're excited to share that renovations are indeed underway to refresh our facilities and ensure a more modern and comfortable experience for our guests. We appreciate your patience and hope to welcome you back to enjoy our upgraded amenities soon!

8/10 (良い)

Diane

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was beautiful and was in a convenient location. Beach was nice and the hotel restaurants were very good. With the exception of the front desk staff, hotel employees were very friendly and helpful. Overall, well worth the price!
2024 年 4 月に 7 泊滞在
Waelからの返信 (投稿日 : 2024 年 4 月 28 日)
Hi Diane,Thanks for the feedback, glad you enjoyed the beauty and convenience of our hotel, along with the beach and dining options. We'll address any concerns with our front desk team to ensure a smoother experience next time. Looking forward to welcoming you back for another great stay!

10/10 (非常に良い)

lesley

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Waelからの返信 (投稿日 : 2024 年 4 月 28 日)
Hi Lesley,Thank you so much for staying with us! It was a pleasure having you and we are happy to see your 5* rating.See you again very soon!

10/10 (非常に良い)

Patrick

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very good! everytime I would choose it
2024 年 4 月に 9 泊滞在
Waelからの返信 (投稿日 : 2024 年 4 月 25 日)
Hi Patrick,It's our pleasure to provide you with exceptional service and a memorable experience every time you choose to stay with us. Thank you for your continued support, and we can't wait to welcome you back for many more wonderful stays in the future!

10/10 (非常に良い)

Faranaaz

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Het was een heel fijn hotel met een mooie zwembad en een stukje privestrand. Je kan gemakkelijk van het zwembad naar het strand gaan. Verder heb je wat eettenten aan de overkant van het hotel. Er is een shoppingmall in de buurt en met de auto ben je er zo. Alle bezienswaardigheden zijn wel op afstand, maar met de auto prima te doen. Hotelkamer was prima en schoon. Ontbijt was lekker, maar elke dag wel hetzelfde.
2024 年 4 月に 8 泊滞在
Waelからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Faranaaz,Thank you for your feedback! We're delighted to hear that you enjoyed our hotel amenities, including the swimming pool and private beach access. We'll take your feedback about breakfast variety into consideration to ensure a more diverse selection for our guests in the future. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!

10/10 (非常に良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk staff very professional, polite and attentive
2024 年 4 月に 1 泊滞在
Waelからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Melissa,Thank you for acknowledging our front desk's excellent service. We will convey your compliments to them, and they'll be happy to learn of your appreciation. Looking forward to seeing you again soon!

10/10 (非常に良い)

Ranko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everithing is so satisfying
2024 年 4 月に 4 泊滞在
Waelからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Ranko,We're delighted to hear that everything met your expectations and provided a satisfying experience during your stay. Your satisfaction is our top priority, and we appreciate your positive feedback. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!

8/10 (良い)

Dicle

グループ旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Die Mitarbeiter in dem Hotel sind sehr freundlich und bemüht! Die Einrichtung ist jedoch wirklich alt und die Zimmer und Gänge teilweise muffig. Der Strand ist wunderschön, es gibt jedoch viel zu wenig Liegen. Außerdem wird man an der Rezeption nicht ausreichend aufgeklärt Uber die Annehmlichkeiten des Hotels. Beispielsweise haben wir am letzten Tag durch Gäste erfahren, dass es einen Spa Bereich gibt, den man kostenfrei nutzen kann. Immer wieder wurden bei der Reinigung entweder Handtucher oder andere Dinge vergessen.
2024 年 3 月に 8 泊滞在
Waelからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Dicle,Thank you for your feedback. We apologize for any inconvenience you experienced with the furnishings, mustiness, beach loungers, and lack of information about hotel amenities. We will address these issues promptly to enhance our guests' experience. We appreciate your input and hope to welcome you back for an improved stay.

10/10 (非常に良い)

Patrick

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wirklich eine hervorragende Anlage!!!!
2024 年 3 月に 6 泊滞在
Waelからの返信 (投稿日 : 2024 年 4 月 2 日)
Hi Patrick,Thank you for your enthusiastic feedback! We're thrilled to hear that you found our facility excellent. We strive to provide the best experience for our guests, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another excellent stay!

10/10 (非常に良い)

Kaushik

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 3 月に 6 泊滞在
Waelからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Kaushik,Thanks for sharing your 5 star rating with us. Glad you enjoyed your stay. We look forward to seeing you again soon!

8/10 (良い)

Reynaldo III、Shanghai

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Waelからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Reynaldo,We appreciate your 4-star rating and are committed to continually improving our services. If you have any suggestions or feedback to help us reach a 5-star experience next time, please share them with us.

10/10 (非常に良い)

Christine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Staff were amazing
2024 年 3 月に 5 泊滞在
Waelからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Christine,Thank you so much for your kind words! Our team strives to provide exceptional service to all our guests, and it's truly rewarding to hear that they exceeded your expectations. We look forward to welcoming you back for another wonderful experience soon!

10/10 (非常に良い)

Nermin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 8 泊滞在
Waelからの返信 (投稿日 : 2024 年 3 月 7 日)
Hi Nermin,We're delighted that you had such a fantastic experience at our hotel! Your 5-star rating means the world to us, and we can't wait to host you again in the future.

10/10 (非常に良い)

ANDREW

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay great location safe we’re all fantastic
2024 年 2 月に 9 泊滞在
Waelからの返信 (投稿日 : 2024 年 2 月 27 日)
Hi Andrew,We're delighted to hear that you had a fantastic stay with us! Our top priority is ensuring our guests feel safe and comfortable, and we're thrilled that you found our location convenient. Thank you for choosing us, and we can't wait to welcome you back for another great experience in the future!

10/10 (非常に良い)

?????

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 1 泊滞在
Waelからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Valued Guest,Thank you for the perfect rating! Glad you enjoyed your experience with us. Hope to see you again very soon!

8/10 (良い)

keith

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and good location
2024 年 2 月に 7 泊滞在
Waelからの返信 (投稿日 : 2024 年 2 月 27 日)
Hi Keith,Thank you for your kind words! We strive to maintain exceptional cleanliness standards and pride ourselves on our prime location for our guests' convenience and enjoyment. We look forward to welcoming you back for another excellent stay in the future!

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Waelからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Valued Guest,Thank you for your rating and are committed to continually improving our services. If you have any suggestions or feedback to help us reach a 5-star experience next time, please share them with us.

8/10 (良い)

Janice Carol

良かった点 : 清潔度、スタッフとサービス、設備とサービス
The hotel was ideal for what I needed. The breakfast choices were good and the food was nice. The staff on reception were helpful and other staff I encountered polite and friendly. The room was comfortable. Water was provided and the tea and coffe tray was kept topped up. The furniture seemed a bit tired - doors not hanging quite straight on the cupboards. I asked for the tops to be wiped down using a damp cloth as their were marks on them but they used a dry cloth so no difference. I would stay here again as it was in a good position for me and a reasonable hotel.
2024 年 2 月に 6 泊滞在
Waelからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Janice,Thank you for sharing your experience with us. We're pleased to hear that you found our hotel to be ideal for your needs and enjoyed the breakfast options. Your feedback regarding the room's condition and cleanliness will be addressed with our housekeeping team to ensure improvements are made. We look forward to welcoming you back in the future and providing you with an even more enjoyable stay.

10/10 (非常に良い)

Catherine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel room is clean and cozy. The cleaning staffs are available to attend any of my needs 24/7. The breakfast is an upper level of qualities, but you have to pay to have it added to the stay. The minibar is full of snacks and beverages of any preference. The beach lounging and the pool area are nice and peaceful. It was a priceless experience for me.
2024 年 2 月に 4 泊滞在
Waelからの返信 (投稿日 : 2024 年 2 月 19 日)
Hi Catherine,We're delighted to hear that you enjoyed your stay with us! Providing a clean, cozy environment and attentive staff is our top priority. We appreciate your feedback and hope to welcome you back soon for another enjoyable experience.

6/10 (普通)

Abdullah

良かった点 : 清潔度
2024 年 2 月に 3 泊滞在
Waelからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Abdullah,Thank you for sharing your rating with us. We appreciate your feedback and would love to learn more about how we can improve and enhance your experience. Please feel free to provide any specific comments or suggestion. We're committed to making your next experience even better. Thank you.

10/10 (非常に良い)

Sonia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Valeu a pena
Hotel com preço justo. Ótimo café da manhã . Boas opções de restaurantes e Sport bar . Localização boa com linda vista para o mar.
2024 年 2 月に 2 泊滞在
Waelからの返信 (投稿日 : 2024 年 2 月 14 日)
Hello Sonia,Thanks for sharing your feedback.Glad to hear that you had a wonderful stay with us. It's awesome to hear that you enjoyed our dining options and our location. We look forward to seeing you again soon!

10/10 (非常に良い)

ISLAM

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice Hotel
2024 年 1 月に 2 泊滞在
Waelからの返信 (投稿日 : 2024 年 2 月 1 日)
Hi Islam,Thank you for your feedback!Glad to hear that you enjoyed your stay! Hope to see you again very soon!

8/10 (良い)

Markku

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like all
2024 年 1 月に 9 泊滞在
Wael からの返信 (投稿日 : 2024 年 1 月 28 日)
That's wonderful to hear, Markku.Glad you enjoyed your stay! We look forward to your next visit! See you soon!

10/10 (非常に良い)

Jacob

グループ旅行
2024 年 1 月に 8 泊滞在
Waelからの返信 (投稿日 : 2024 年 1 月 28 日)
Hi Jacob,Thank you for giving us a perfect score. We're glad you enjoyed your experience with us. We look forward to having you back soon!

6/10 (普通)

Mark

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good facilities and a small (but nice) piece of beach access. Upgraded room was lovely, but unfortunately quite noisy from outside party noise
2024 年 1 月に 2 泊滞在
Waelからの返信 (投稿日 : 2024 年 1 月 22 日)
Hello Mark,Thank you for sharing your experience.We apologize for any inconvenience caused by the noise from the club. Please be advised that we are currently implementing soundproofing measures to ensure our guests enjoy a peaceful night's sleep. Thank you for your understanding, and we look forward to welcoming you back for an enhanced stay.

10/10 (非常に良い)

Scott

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great views, beach, pool!!! Beautiful room & bathroom!!!
2024 年 1 月に 2 泊滞在
Wael からの返信 (投稿日 : 2024 年 1 月 22 日)
Hi Scott,Glad to hear that you had a great stay with us. It's lovely that you enjoyed the pool, beach and your beautiful room. We look forward to welcoming you again soon!

6/10 (普通)

Mazhar

2024 年 1 月に 1 泊滞在
Waelからの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Mazhar,Thank you for sharing your 3-star rating with us. We appreciate your feedback and would love to learn more about how we can improve and enhance your experience. Please feel free to provide any specific comments or suggestions. We're committed to making your next experience even better.

8/10 (良い)

Markus

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
die oberen zimmer zum meer sind von 23.30 bis 2.30 wegen der disco unerträglich laut!! wir wevhselten,wie viele vor uns, das zimmer auf die andere seite.
2023 年 12 月に 6 泊滞在
Waelからの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Markus,Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the noise in the society. Please be assured that we are currently working on implementing soundproofing measures to ensure that our guests can enjoy a peaceful night's sleep.We are committed to making your next experience even better.

10/10 (非常に良い)

Vivian

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nothing to complain about this place. From the moment we stepped in, we felt very welcome. We were able to get a room upgrade using Hilton honours even though we booked through Expedia. That was very kind of them. Breakfast was abundant and hotel is close to the City centre mall where there are options for lunch and dinner if you need it. There are restaurants at the hotel too but could be a bit pricey. The hotel is also close to Al Corniche where there are activities for kids. We had a very nice stay at the hotel. If you require gluten free options, ask for the chef at breakfast and they will ensure you are well taken care of. We hope to return some day.
2023 年 12 月に 12 泊滞在
Waelからの返信 (投稿日 : 2024 年 1 月 10 日)
Hello Vivian,We're delighted to hear about your positive experience! It's fantastic that you felt welcome from the moment you arrived and appreciated the room upgrade. Glad the breakfast and the location added to your enjoyable stay. Thank you for highlighting the gluten-free options, and we look forward to welcoming you back soon! Safe travels!

6/10 (普通)

Sandeep

家族旅行
良かった点 : 清潔度
Average Experience
Comparatively it was an average experience. Not at all happy with the stay.
2024 年 1 月に 1 泊滞在
Waelからの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Sandeep,Thank you for sharing your experience with us. We are sorry to hear that your stay fell short of expectations. Your feedback is important, and we're committed to addressing any issues you may have encountered.We want to hear more about your experience so we can take necessary action and address the issue. Please share them with us.Thank you very much.

6/10 (普通)

Klaus Bagge

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fine but nothing fancy
Staff was very nice. Rooms were nice. Breakfast was bad and overcrowded. We also had a room where they sprayed with too much “air refreshner” and we couldn’t breathe or find comfort for hours.
2023 年 12 月に 5 泊滞在
Waelからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Klaus,Thanks for sharing your experience!We appreciate your positive feedback on our staff and rooms. We apologize for the inconvenience you faced during breakfast due to overcrowding and the discomfort caused by excessive air freshener in one of the rooms. We take your concerns seriously and will address them promptly to ensure a more pleasant experience in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved stay.

6/10 (普通)

RIYAD FATHI

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not that good
They gave me a handicapped room without asking me if I accept it or not. Breakfast was a mess, I had to wait 15 minutes to find a table.
2023 年 12 月に 1 泊滞在
Waelからの返信 (投稿日 : 2023 年 12 月 28 日)
Dear Riyad,Thank you for sharing your feedback. We apologize for the inconvenience caused by the room assignment. Your feedback regarding the breakfast wait time is duly noted, and we will be addressing this issue to ensure a smoother dining experience for our guests. Please know that your concerns are taken seriously, and we appreciate your valuable input as we strive to improve our services.We hope to welcome you again and we're committed to making your next experience even better.

10/10 (非常に良い)

Patrick

2023 年 12 月に 5 泊滞在
Waelからの返信 (投稿日 : 2023 年 12 月 27 日)
Hi Patrick,Thanks for the lovely 5* rating! Glad you enjoyed your experience. Looking forward to your next visit!

10/10 (非常に良い)

Mohamed Amir

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great Hotel and location- easy to get to places and the beach at the back is an added bonus! Breakfast was very good too.
2023 年 11 月に 5 泊滞在
Waelからの返信 (投稿日 : 2023 年 12 月 27 日)
Hi Mohamed,Thank you for sharing your experience with us! We're glad that you enjoyed your stay, the beach, and the breakfast. We can't wait to welcome you back soon!

10/10 (非常に良い)

PAULO

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice place Big and comfortable room Great view from the eleventh floor
2023 年 12 月に 2 泊滞在
Waelからの返信 (投稿日 : 2023 年 12 月 27 日)
Hi Paulo,Glad to hear that you had a great stay with us . It's awesome to hear that you loved your room as well as the view at 11th floor. We look forward to having you back soon!

6/10 (普通)

Cleo

2023 年 12 月に 4 泊滞在
Waelからの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Cleo,Thank you for sharing your 3-star rating with us. We appreciate your feedback and would love to learn more about how we can improve and enhance your experience. Please feel free to provide any specific comments or suggestions. We're committed to making your next experience even better.

8/10 (良い)

Tom

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在
Waelからの返信 (投稿日 : 2023 年 12 月 27 日)
Hi Tom,Thanks for the rating! We look forward to seeing you again soon!

8/10 (良い)

ANTONIO

良かった点 : スタッフとサービス、客室の快適度
Precisa melhorar!
Em geral ocorreu tudo bem. O check in foi atencioso, porém no check out foram irredutíveis em late check out, mesmo oferecendo para pagar. Inflexíveis. A recepção poderia ter alguém falando espanhol, que resolveria muitos problemas de comunicação, afinal, é um hotel que se intitula 5 estrelas. O quarto, mesmo com o ar desligado, ficava gelado, o que gerou desconforto ao dormir.
2023 年 12 月に 3 泊滞在
Waelからの返信 (投稿日 : 2023 年 12 月 11 日)
Hello Antonio,Thank you for sharing your experience during your stay! I apologize for any inconvenience during the check-out process and regret that we couldn't accommodate your late check-out request. I'm sorry to hear about the temperature discomfort in your room. We will investigate the issue with the air conditioning to ensure that future guests do not face similar challenges. Apologies for any language barriers, we take note of your comment about the Spanish-speaking staff.We hope to have the opportunity to welcome you back for a more seamless and comfortable stay.

8/10 (良い)

Martti

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Nice hotel, but breakfast was a disappointment.
2023 年 11 月に 5 泊滞在
Waelからの返信 (投稿日 : 2023 年 12 月 11 日)
Hi Martti,Thank you for your positive feedback about our hotel. We're sorry to hear that the breakfast did not meet your expectations. We appreciate your input, and we'll work on improving to ensure a more satisfying dining experience for our guests.Hope to see you again soon.

8/10 (良い)

Luay

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall, our stay was nice and pleasant. The breakfast was excellent. The thing we didn’t like is that the vacuum cleaning of the room carpet was not carried out during our stay.
2023 年 11 月に 4 泊滞在
Waelからの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you Luay, for the great feedback. We're pleased to hear that your overall stay was nice and pleasant, and you enjoyed the excellent breakfast. We apologize for any inconvenience regarding the room carpet, and we appreciate your feedback. Rest assured, we will address this matter to ensure a more thorough cleaning experience for our guests in the future. Thank you for bringing it to our attention, and we hope to welcome you back for an even more satisfying stay.

10/10 (非常に良い)

Paola

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Posizione ottima. Personale gentilissimo. Sig.ra Jenny alla reception disponibile.
2023 年 11 月に 4 泊滞在
Waelからの返信 (投稿日 : 2023 年 11 月 28 日)
Hi Paola, thank you for your kind words! We're thrilled you enjoyed our excellent location and experienced kindness from our staff, especially Jenny at the reception. We look forward to welcoming you back for another great stay!

8/10 (良い)

Nicola

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hilton beach
2023 年 11 月に 3 泊滞在
Waelからの返信 (投稿日 : 2023 年 11 月 28 日)
Hi Nicola, thanks a lot for the 8/10 stars! We're thrilled you enjoyed your stay. If you ever have any suggestions or requests, feel free to let us know – we're eagerly anticipating your next visit and are committed to ensuring it exceeds your expectations.

10/10 (非常に良い)

Yefim

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice beach, Very good service and staff.
2023 年 11 月に 4 泊滞在
Waelからの返信 (投稿日 : 2023 年 11 月 28 日)
Hi Yefim,Thank you for your kind words! We're delighted to hear that you enjoyed our beautiful beach and experienced excellent service from our dedicated staff. Your satisfaction is our priority, and we look forward to the pleasure of welcoming you back for another enjoyable stay in the future.