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The mini golf did not exist, food in the executive lounge was not available until I complained, the roof top bar was not open during the week, 4 beer pumps in the sports bar did not work and beer had to come from another area, food was not served as one so my party was eating ar different times. ...
Staffs are amazing! Our room is upgraded from standard to family for free in our New Year trip. The bed is super comfy and love bears & Playstation in the room. My mom forget a mobile in the room and staffs get in touch with us quickly before we left the hotel. They make our trip perfect!
May 4 - May 5
Great trip. Fantastic staff, clean pool area and interesting pool layout Negative: no steps take to prevent people hogging poolside cabanas; limited bar menu at Pool Bar after 5pm and BigFish is overpriced
May 5 - May 6
I stayed at the hotel for three days three nights I had a couple small issues but the staff and employees Fixed all issues promptly and were very professional I think this was perhaps the best hotel I have ever seen In all my travels
I would recommend this resort to all travelers. All the staff from the entrance security onwards were smiling professionals that attended to our every need. The bed was comfortable the food delicious and the facilities fantastic.
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