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Reviews of Denali Princess Wilderness Lodge

3.5 out of 5
Denali Princess Wilderness Lodge
Mile 238.5 George Parks Hwy, Denali National Park, AK

Reviews

8.2

Very Good

Rating 10 - Excellent. 80 out of 157 reviews" "
Rating 8 - Good. 33 out of 157 reviews" "
Rating 6 - Okay. 20 out of 157 reviews" "
Rating 4 - Poor. 13 out of 157 reviews" "
Rating 2 - Terrible. 11 out of 157 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting. Great staff!
Stayed 3 nights in May 2024

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had deluxe room. Not sure what was “deluxe”. Limited TV and noisy hall. No elevator. No bread in restaurants. Overpriced menu items. Long line for coffee in the morning. Had to change my key four times over four nights. King Salmon restaurant very good. All staff friendly. Beautiful lobby.
Stayed 4 nights in May 2024

10/10 Excellent

Muthukumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay for people visiting Denali National park. It’s a mile away from this hotel and shuttle service is available for pick up and drop. Only issue it’s a very big resort and if you’re not in cruise travel it’s difficult to carry the luggage to the the room assigned. Have to wait for the shuttle to transport within inside the resort. The river behind the resort is amazing view.
Stayed 1 night in May 2024

10/10 Excellent

Steve, Puyallup

Liked: Cleanliness, staff & service, property conditions & facilities
How friendly the staff was.
Stayed 2 nights in May 2024

10/10 Excellent

Deb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected
Stayed 1 night in May 2024

8/10 Good

Douglas F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kinnari

Traveled with partner
Liked: Amenities
This property is beautiful.
Stayed 1 night in May 2024

6/10 Okay

John, Lewisville

Liked: Cleanliness, staff & service, property conditions & facilities
The views were awesome. Dining options were just ok. Higher priced but mediocre quality.
Stayed 2 nights in May 2024

10/10 Excellent

Malgorzata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in May 2024

4/10 Poor

david, Oregon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Checkin took almost 45minutes but the stay and food and shopping was all good
Stayed 1 night in May 2024

10/10 Excellent

Elise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful space with kind and welcoming staff. Lots of food options, souvenirs, and transportation choices to make visiting the area so enjoyable.
Stayed 1 night in May 2024

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were disappointed in so many things were still close.
Stayed 1 night in May 2024

10/10 Excellent

Tayler Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here and will definitely be back! Thank you
Stayed 1 night in May 2024

6/10 Okay

KATHERINE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

jeneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful property
place is wonderful. by the river, lots of shops and dining options. close to denali nat park. has property shuttle.
Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on Oct 13, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our room had a view of the river.
Stayed 2 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 26, 2023
We are pleased you enjoyed your visit! Thank you for staying with us!

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely clean. Staff were very helpful. This is a great place to stay if you are coming by train. Shuttle service to the depot/ Denali Park are very timely. Lot of restaurants within walking distance.. They allowed me to leave by bag with them early in the morning and they even checked in my bag on the train the day I had to check out so I could spend all the time i had in the park.
Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 26, 2023
We are pleased you enjoyed your visit! Thank you for staying with us!

6/10 Okay

Owen

Disliked: Cleanliness
It was okay. We were initially placed in the wrong room; which was also not clean.
Stayed 2 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 26, 2023
We apologize for the inconveniences you experienced. Thank you for your feedback and for staying in Denali with us.

4/10 Poor

Eric

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 26, 2023
We are always striving to improve. Could you please let us know what we can do better?

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights on our way to Anchorage. Beautiful Lodge
Stayed 2 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 20, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Key card would work once then have to be rescanned. Then staff would ask did you put it next to your phone and I would tell them no,again. Extremely slow Wi-Fi.
Stayed 3 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 20, 2023
We appreciate your feedback. Thank you for staying with us!

8/10 Good

Valerie

Stayed 2 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 20, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 20, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Jason

Stayed 3 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 20, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Rooms are in separate buildings, so you have to walk to the room with NO protection against the weather - and nobody helped with luggage. We were on second floor and there was no elevator - had to carry luggage and walk up stairs. Couldn’t park our car close to the room! Part of the decor trim in the room was broken
Stayed 2 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 8, 2023
We apologize for the experience you had. We do have bell service and would have been happy to assist with getting luggage to your room.

2/10 Terrible

Wanyin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The property was decent but the service was poor. Staff there was not interested in helping clients have a great time. So hopefully nothing goes wrong otherwise you are on your own.
Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on Sep 8, 2023
Could you please provide more details about your experiences? We are always looking to improve!

8/10 Good

Amitha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 20, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Kenneth

Stayed 2 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on Oct 13, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

6/10 Okay

Lori

Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 8, 2023
Thank you for staying with us!

6/10 Okay

SI

Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 8, 2023
Thank you for staying with us!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 8, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Fariha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and would recommend this place. All the information was readily available on shuttle, shopping, etc.
Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 8, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Michael, Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 8, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

4/10 Poor

Matthew

Traveled with family
Don’t waste your retirement
Restaurants horrible service horrible! Rude staff!
Stayed 2 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 8, 2023
Could you please provide more details about your experiences? We are always looking to improve!

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs additional parking, otherwise great place.
Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 8, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Rukang

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again if I come to Denali.
Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 8, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on Sep 8, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Kathleen

Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on Sep 20, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

8/10 Good

Randall

Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on Sep 20, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Jeffrey

Stayed 2 nights in Aug 2023
Response from Denali Princess Wilderness Lodge on Aug 30, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommended for couples and families
Such great customer care-- a rarity nowadays! Highly recommended stay. We had other couples telling us they envied our accommodations compared to their own hotels in the area. We would love to return here!
Stayed 2 nights in Aug 2023
Response from Denali Princess Wilderness Lodge on Aug 30, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Priyanka

Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on Sep 20, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

4/10 Poor

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, terrible layout
Beds on the floor, extremely squeaky, had to walk 1/4+ mile with bags and elderly parents. No an option to even drop bags close to rooms
Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on Aug 30, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clear and comfortable.
Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on Aug 30, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay
Great stay. Clean, spacious. Free shuttles between hotel and park visitor center were well run. Hotel owned restaurants reasonably priced for location ($19 for burger a frizes). Would have loved to have had a microwave somewhere on premises to at least pop some popcorn but understand likely by design.
Stayed 3 nights in Aug 2023
Response from Denali Princess Wilderness Lodge on Aug 30, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

2/10 Terrible

Mark

Stayed 1 night in Aug 2023

10/10 Excellent

Tim

Stayed 2 nights in Aug 2023
Response from Denali Princess Wilderness Lodge on Aug 30, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!

4/10 Poor

Yan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself is quite nice, both the facility and the location. I rate it as 2 stars is mainly because the front desk lady who answered my phones when my apple map wasn't able to direct me to the hotel is very rude and racism. She is a young white women, didn't help at all and treated foreigners in a very bad manner. All other staffs I met are quite helpful.
Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on Sep 8, 2023
We are terribly sorry about your experience. Could you please provide more details or a name?

6/10 Okay

cheryl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel met our needs as independent travelers but is clearly intended for group travel.
Stayed 2 nights in Aug 2023
Response from Denali Princess Wilderness Lodge on Aug 22, 2023
Thank you for staying with us!

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, scenery; staff very helpful; organized and efficient.
Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on Aug 22, 2023
We are pleased you enjoyed your visit. Thank you for staying with us!