Outdoor pool

Reviews of The Leela Ambience Convention Hotel Delhi

5 out of 5
The Leela Ambience Convention Hotel Delhi
1 CBD, Maharaja Surajmal Road, Near Yamuma Sports Complex, New Delhi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 222 out of 320 reviews" "
Rating 8 - Good. 61 out of 320 reviews" "
Rating 6 - Okay. 15 out of 320 reviews" "
Rating 4 - Poor. 6 out of 320 reviews" "
Rating 2 - Terrible. 16 out of 320 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Cecil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. It is a little bit too far from town with little else in the immediate area.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shivangi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely professional and helpful. Location is ideal- drivable distance. Room was clean and we felt at home.
Stayed 6 nights in Mar 2024
Response from Aagman Baury General Manager on Apr 8, 2024
Dear Ms. Gurung,Greetings from the Leela Ambience Convention Hotel!Thank you for sparing time to share your recent experience with us!I am glad to note that you had a memorable stay with us.We are committed to provide warm and efficient services to our guest, so we can exceed guest’s expectation - your kind appreciation and acknowledgement about team Leela is our greatest reward. They are happy to hear about their recommendations.The team at Leela Ambience Convention Hotel looks forward to welcome you back on your next visit Warm RegardsAagman BauryGeneral Manager

10/10 Excellent

Ranbir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, staff were friendly but the location of the hotel was a bit further out than and took time to reach attractions.
Stayed 3 nights in Mar 2024
Response from Aagman Baury General Manager on Apr 8, 2024
Dear Ms. Mahal,,Greetings from the Leela Ambience Convention Hotel!Thank you for sparing time to share your recent experience with us!Your feedback is very important to us, and we appreciate you taking the time to share it with us. It is our goal to provide all our guests with an exceptional experience, and your comments are a testament to the hard work and dedication of our team.Thank you again for choosing our hotel. We hope to have the pleasure of welcoming you back again soon.Warm regardsAagman BauryGeneral Manager

2/10 Terrible

Sukriti

Disliked: Cleanliness, staff & service, property conditions & facilities
Imagine staying in @TheLeelaHotels for luxury , and you have two people enter your room without knocking twice, bathtub leaking dirty water and the staff doing nothing about it at all.
Stayed 1 night in Mar 2024
Response from Aagman Baury General Manager on Apr 2, 2024
Dear Ms. Malhotra,Greetings from The Leela Ambience Convention Hotel, Delhi!I am writing to extend my heartfelt apologies for the disappointing stay experience you encountered during your recent visit to The Leela Ambience Convention Hotel, Delhi. We deeply regret that the stay experience did not meet your expectations. Please be assured that we value your feedback, and we have taken immediate steps to address this issue.We have re looked into our process’s and taken up strongly with the concerned team member to ensure that there will be no repetitions of such a nature in the future. Please accept my sincere apologies for the inconvenience you were caused in this regard. As a small gesture from our side, we would like to offer you Premium Room along with two complimentary buffet at our multi cuisine restaurant Cafe Knosh whenever you plan to stay with us at Leela. I sincerely hope that you treat the last experience as an aberration, and it would not mar your overall impression of the hotel. We request an opportunity to regain your trust in us. We look forward to the pleasure of welcoming you back to the Leela Ambience Convention Hotel, Delhi. Warm regardsAagman BauryGeneral Manager

10/10 Excellent

RANVEER, FREMONT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with excellent staff and the food was delicious.
Stayed 1 night in Mar 2024
Response from Aagman Baury General Manager on Apr 2, 2024
Dear Mr. Verma,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 Excellent

Nawab

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous and Fantastic
Stayed 1 night in Mar 2024
Response from Aagman Baury General Manager on Apr 2, 2024
Dear Mr. Mangat,,Greetings from The Leela Ambience Convention Hotel Delhi!Thank you so much for your kind words about your recent stay at our hotel. We are so glad to hear that you enjoyed our services and amenities.We strive to provide our guests with the best possible experience, and your feedback is invaluable to us. We will share your comments with our team, as I know they will be very happy to hear that their efforts are appreciated.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regardsAagman BauryGeneral Manager

10/10 Excellent

Chandan, Bellerose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great! Priyank provided exceptional service at the breakfast. This hotel is a little distant from the city center and airport, but it was a memorable hotel for my family in our trip to India (and we stayed at the Taj Palace in Mumbai). My only complaint is that we did not receive any VIP Access benefit as advertised in Expedia, including perks or a room upgrade.
Stayed 3 nights in Feb 2024
Response from Aagman Baury General Manager on Apr 2, 2024
Dear Mr. Prithiani,Greetings from The Leela Ambience Convention Hotel Delhi!Thank you so much for your kind words about your recent stay at our hotel. We are so glad to hear that you enjoyed our services and amenities.We strive to provide our guests with the best possible experience, and your feedback is invaluable to us. We will share your comments with our team, as I know they will be very happy to hear that their efforts are appreciated.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regardsAagman BauryGeneral Manager

10/10 Excellent

OSCAR, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying in this hotel, facilities were great, my free room upgrade was fantastic, amazing breakfast and dinner buffets, value for money. Staff were incredibly friendly, polite and professional. I got sick during my last 2 days, staff were very helpful, calling the doctor, bringing medicines, checking me around all the time, it was like a family looking after you, I thank everyone involved for that. The only downside was the surroundings but I don't think there is a place in Delhi with too much difference.
Stayed 4 nights in Mar 2024
Response from Aagman Baury General Manager on Apr 2, 2024
Dear Mr. Gaitan,Greetings from The Leela Ambience Convention Hotel Delhi!Thank you so much for your kind words about your recent stay at our hotel. We are so glad to hear that you enjoyed our services and amenities.We strive to provide our guests with the best possible experience, and your feedback is invaluable to us. We will share your comments with our team, as I know they will be very happy to hear that their efforts are appreciated.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regardsAagman BauryGeneral Manager

8/10 Good

Kristine

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Aagman Baury General Manager on Apr 2, 2024
Dear Ms. Leiphart,Greetings from The Leela Ambience Convention Hotel Delhi!Thank you so much for your kind words about your recent stay at our hotel. We are so glad to hear that you enjoyed our services and amenities.We strive to provide our guests with the best possible experience, and your feedback is invaluable to us. We will share your comments with our team, as I know they will be very happy to hear that their efforts are appreciated.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regardsAagman BauryGeneral Manager

10/10 Excellent

Ravina

Stayed 3 nights in Mar 2024
Response from Aagman Baury General Manager on Apr 12, 2024
Dear Ms. Biring,Thank you for sparing time to share your 5 stars feedback.We are committed to consistently providing warm, proficient, and immaculate service to our guests, so your appreciation and acknowledgement is our greatest reward!My team and I look forward to welcoming you back on your next visit soonBest regardsAagman BauryGeneral Manager

6/10 Okay

rajesh

Stayed 1 night in Mar 2024

10/10 Excellent

abdulelah

Stayed 2 nights in Mar 2024
Response from Aagman Baury General Manager on Apr 8, 2024
Dear Guest,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 Excellent

Anup kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Aagman Baury General Manager on Apr 8, 2024
Dear Mr. Kumar,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

6/10 Okay

Shalina

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Aagman Baury General Manager on Mar 19, 2024
Dear Ms. Jhalani,I am concerned to read your rating for our hotel and tried to reach you on your phone,but the calls went unanswered . We sent a message requesting a convenient time to connect.May I kindly request you to let me know a good time to connect as I would like to find out more about the service received during your visit. It pains us greatly to have even one guest leave the hotel with anything less than a positive impression and on behalf of the team, I sincerely request you to view this experience in isolation.I sincerely hope you will again give us another opportunity to make amends and reaffirm your faith in The Leela Ambience Convention Hotel Delhi.I remain at your disposal always and please do not hesitate to reach out to me for any assistance at the hotel.Kind Regards,Aagman BauryGeneral Manager.

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fr8wndly.servuce, clean and upscale
Stayed 4 nights in Mar 2024
Response from Aagman Baury General Manager on Mar 17, 2024
Dear Mr. Panchal,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 Excellent

Mark, wooburn green

Liked: Cleanliness, amenities, property conditions & facilities
Excellent all round.
Stayed 3 nights in Mar 2024
Response from Aagman Baury General Manager on Mar 13, 2024
Dear Mr. Mark,Thank you for sparing time to share your 5 stars feedback.We are committed to consistently providing warm, proficient, and immaculate service to our guests, so your appreciation and acknowledgement is our greatest reward!My team and I look forward to welcoming you back on your next visit soonBest regardsAagman BauryGeneral Manager

10/10 Excellent

Simblejeet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality shown by Staff. It was an amazing experience.
Stayed 2 nights in Mar 2024
Response from Aagman Baury General Manager on Mar 13, 2024
Dear Ms. Kaur,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interiors. Beautiful bathtub.
Stayed 1 night in Mar 2024
Response from Aagman Baury General Manager on Mar 8, 2024
Dear Mr. Singh,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

8/10 Good

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Aagman Baury General Manager on Mar 8, 2024
Dear Mr. Kolhar,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 Excellent

Satiskumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 6 nights in Feb 2024
Response from Aagman Baury General Manager on Feb 27, 2024
Dear Mr. Kumar,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

4/10 Poor

Venkatesh Goud

Stayed 2 nights in Feb 2024

10/10 Excellent

Mansour

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place, but a little bit far from the city center.
Stayed 2 nights in Feb 2024
Response from Aagman Baury General Manager on Feb 20, 2024
Dear Mr. Alsharidah,Greetings from The Leela Ambience Convention Hotel, Delhi.On behalf of all of us here, we would like to thank you for your kind feedback. We wanted to take a moment to express our heartfelt gratitude for choosing to stay with us.However, we were concerned to learn that you found the hotel's location inconvenient for your needs. We understand that location plays a key role in choosing a hotel.While we cannot change our location, we hope you still had an enjoyable stay overall. I hope you will not allow them to forever mar your impression of our hotel.Once again, thank you for choosing us. We hope to have the privilege of hosting you again in the future and providing you with another exceptional experience.Warm regards,Aagman BauryGeneral Manager

10/10 Excellent

joel

Perfect.
Stayed 2 nights in Feb 2024
Response from Aagman Baury General Manager on Feb 20, 2024
Dear Mr.Dumas,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 Excellent

Pavan

Stayed 2 nights in Feb 2024
Response from Aagman Baury General Manager on Mar 22, 2024
Dear Mr. Singh,Thank you for sparing time to share your 5 stars feedback.We are committed to consistently providing warm, proficient, and immaculate service to our guests, so your appreciation and acknowledgement is our greatest reward!My team and I look forward to welcoming you back on your next visit soonBest regardsAagman BauryGeneral Manager

8/10 Good

Satvinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay here. The staff go above and beyond. Whole heartedly recommend this hotel. Only issue is that it is a distance from most sights. As the traffic is unbelievably bad in Delhi, it takes over an hour to get anywhere.
Stayed 5 nights in Feb 2024
Response from Aagman Baury General Manager on Feb 20, 2024
Dear Mr. More,Greetings from The Leela Ambience Convention Hotel, Delhi.On behalf of all of us here, we would like to thank you for your kind feedback. We wanted to take a moment to express our heartfelt gratitude for choosing to stay with us.However, we were concerned to learn that you found the hotel's location inconvenient for your needs. We understand that location plays a key role in choosing a hotel.While we cannot change our location, we hope you still had an enjoyable stay overall. I hope you will not allow them to forever mar your impression of our hotel.Once again, thank you for choosing us. We hope to have the privilege of hosting you again in the future and providing you with another exceptional experience.Warm regards,Aagman BauryGeneral Manager

10/10 Excellent

Sudeep

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024
Response from Aagman Baury General Manager on Feb 20, 2024
Dear Ms. Kaur,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

2/10 Terrible

Parminder

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They always try to charge more for anything they can find. If you are booking online, it’s cheaper. If you want to add anything they will charge 3 times more. My bathroom floor had hair all over it. The room smells weird. The furniture is old and scratchy.
Stayed 1 night in Feb 2024
Response from Aagman Baury General Manager on Feb 20, 2024
Dear Ms. Kaur,Greetings from the Leela Ambience Convention Hotel!At the onset, we would like to thank for taking the time to share your experience with us. Unfortunately, we have fallen short of exceeding your expectations with regards to your stay at the hotel. Please accept sincere apologies for some of the inconveniences you encountered. Rest assured, that the service deficiencies you experienced will be corrected. I really appreciate you sharing your feedback for us to improve. Thank you again!Best regardsAagman BauryGeneral Manager

10/10 Excellent

Lina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. The place was super clean and the dining options were great. We had the buffet breakfast and dinner and it was amazing.The spa in the hotel is also great. Would definitely stay again.
Stayed 5 nights in Feb 2024
Response from Aagman Baury General Manager on Feb 20, 2024
Dear Ms. Patel,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 Excellent

Ram

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and staff. The area was inconvenient and noisy when we were there. Probably might be better at a later time due to construction completions and lower noise levels.
Stayed 5 nights in Dec 2023
Response from Aagman Baury General Manager on Feb 20, 2024
Dear Mr. Ram,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. However, we were deeply disappointed to learn that your you got disrupted due to unexpected maintenance work. We sincerely apologize for this inconvenience and the impact it had on your stay.We assure you that we prioritize minimizing disruption for our guests during any necessary maintenance, and we regret that on this occasion, we fell short of your expectations. I hope you will not allow them to forever mar your impression of our hotel.Thank you for choosing to stay at our hotels and for your continued support. My team and I look forward to welcoming you back to the hotel.Warm regards,Aagman BauryGeneral Manager

10/10 Excellent

Rubina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff services and presence. The staff at reception, dining room and at arrival were all amazing. Thoroughly enjoyed the fitness centre. Beautiful rooms. The musicians on Sunday and Monday in the Dilli Indian restaurant was an added bonus. Excellent stay. No complaints. Staff always at your service.
Stayed 2 nights in Jan 2024
Response from Aagman Baury General Manager on Feb 21, 2024
Dear Guest,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 Excellent

Anshul, Houston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and very helpful staff
Stayed 3 nights in Dec 2023
Response from Aagman Baury General Manager on Feb 21, 2024
Dear Guest,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 Excellent

Magreth

Stayed 4 nights in Jan 2024
Response from Aagman Baury General Manager on Apr 2, 2024
Dear Guest,Thank you for sparing time to share your 5 stars feedback.We are committed to consistently providing warm, proficient, and immaculate service to our guests, so your appreciation and acknowledgement is our greatest reward!My team and I look forward to welcoming you back on your next visit soonBest regardsAagman BauryGeneral Manager

10/10 Excellent

Denny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Aagman Baury General Manager on Feb 21, 2024
Dear Guest,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Aagman Baury General Manager on Feb 21, 2024
Dear Mr. Sayani,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 Excellent

Lina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Aagman Baury General Manager on Jan 19, 2024
Dear Ms. Patel,Thank you for sparing time to share your 5 stars feedback.We are committed to consistently providing warm, proficient, and immaculate service to our guests, so your appreciation and acknowledgement is our greatest reward!My team and I look forward to welcoming you back on your next visit soonBest regardsAagman BauryGeneral Manager

8/10 Good

Mohsen

Stayed 2 nights in Jan 2024
Response from Aagman Baury General Manager on Jan 20, 2024
Dear Mr. Samadian,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

6/10 Okay

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Bhavisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality especially from the club lounge manager Avni. She provided us with exceptional service and took care of many of our needs. She was extremely polite and very knowledgeable and went out of the way to provide great service. Also the other staff were really great and also the chef he went out of the way to make us a dish which was not on the menu.
Stayed 6 nights in Dec 2023
Response from Aagman Baury General Manager on Jan 12, 2024
Dear Ms. Chawda,Greetings from the Leela Ambience Convention Hotel!Thank you for sparing time to share your recent experience with us!I am glad to note that you had a memorable stay with us.We are committed to provide warm and efficient services to our guest, so we can exceed guest’s expectation - your kind appreciation and acknowledgement about Avni and team is our greatest reward. They are happy to hear about their recommendations.The team at Leela Ambience Convention Hotel looks forward to welcome you back on your next visit Warm RegardsAagman BauryGeneral Manager

6/10 Okay

Lina

Stayed 2 nights in Jan 2024

10/10 Excellent

Shila

Stayed 1 night in Jan 2024
Response from Aagman Baury General Manager on Feb 21, 2024
Dear Guest,Greetings from The Leela Ambience Convention Hotel Delhi!Thank you so much for your kind words about your recent stay at our hotel. We are so glad to hear that you enjoyed our services and amenities.We strive to provide our guests with the best possible experience, and your feedback is invaluable to us. We will share your comments with our team, as I know they will be very happy to hear that their efforts are appreciated.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regardsAagman BauryGeneral Manager

6/10 Okay

Lina

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Atul, Lubbock

Stayed 2 nights in Dec 2023
Response from Aagman Baury General Manager on Jan 20, 2024
Dear Mr. Parvatiyar,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 Excellent

Anshul, Houston

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Aagman Baury General Manager on Dec 30, 2023
Dear Mr. Kumar,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 Excellent

Jasvir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and welcomed!
Stayed 2 nights in Dec 2023
Response from Aagman Baury General Manager on Dec 28, 2023
Dear Mr. Grewal,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 Excellent

PARTHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property for a short stay !
Hi , Property is very tastefully maintained with very nice decor . Rooms are quite nice and big . Luxurious bed & pillows . From Front desk to F&B staff and service is very courteous and helpful. To your surprise , chef might come and delight you with his signature dish . Fantastic Indian food & portions are quite nice . Had a lovely stay . Excellent property for a short stay . Cheers !!
Stayed 1 night in Dec 2023
Response from Aagman Baury General Manager on Dec 28, 2023
Dear Ms. Mukherjee,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 Excellent

Harkirat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2023
Response from Aagman Baury General Manager on Dec 21, 2023
Dear Mr. Singh,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 Excellent

Akshee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Aagman Baury General Manager on Jan 12, 2024
Dear Mr. Shah,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 Excellent

Shikha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Aagman Baury General Manager on Dec 21, 2023
Dear Mr. Yadav,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

6/10 Okay

Sukhdev

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Had to wait for the checkin. Also was advised to provide documents again when I already went through their online checkin process. They allowed and served people who came after me. Quilt was filthy,
Stayed 1 night in Dec 2023
Response from Aagman Baury General Manager on Dec 21, 2023
Dear Guest,Greetings from the Leela Ambience Convention Hotel Delhi!At the onset, we would like to thank for taking the time to share your experience with us.On behalf of my team I want to deeply apologize for the unnecessary wait you experienced after completing your online check-in upon your arrival.We strive to offer a seamless guest experience, and we truly fell short in meeting your expectations.Please accept sincere apologies for the inconveniences you encountered. Rest assured, that the service deficiencies you experienced will be corrected. I really appreciate you sharing your feedback for us to improve. Thank you again!Best regardsAagman BauryGeneral Manager

8/10 Good

Kirk

Stayed 3 nights in Dec 2023
Response from Aagman Baury General Manager on Dec 18, 2023
Dear Mr. Stafford,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager