Premium Double Room, 1 Double Bed, Accessible, Non Smoking | Minibar, in-room safe, desk, soundproofing
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Reviews of Sweet Home Lodge

3 out of 5
Sweet Home Lodge
7874/2, Arakashan Road, Ram Nagar, New Delhi

Reviews

7.8

Good

Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 5 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Karen

Disliked: Room comfort
Reasonable 2-star hotel but description overstated
Room booked was not available on 1st night. Allocated far inferior room in sister hotel across the road. But were moved next day. Description on website not at all accurate. There are no views (cannot open windows and frosted glass). 3 of 4 rooms did not have tea/coffee facilities, nor safes, no working air-conditioning. No mention that bed only has bottom sheet, questionable 'clean' doona available in cupboard. Photo's do not reflect any of the 4 rooms we occupied. Staff friendly and helpful. Breakfast reasonable. Restaurent good food for dinner. Very noisy area but interesting. Just a little to far from Metro station to walk with bags.
Stayed 3 nights in Dec 2018
Response from Sweet Home Lodge on Dec 27, 2018
Dear Guest, Your honest review of our hotel and hospitality is very much welcome at our hotel. Guest feedback is important to us and essential for our day to day improvement. We assure you of quick and effective corrective steps and hope that you will continue choosing us as your hospitality partner in the future. Best Regards, Sweet Home Lodge

8/10 Good

Violette

Liked: Staff & service, property conditions & facilities
Good hotel
The hotel is a sister hotel of a more fancy one and that is a great thing. the staff is quite friendly, the owner a bit too much and too bossy, telling you where to travel... The rooms are good size, with some variations. you have space to put your bags and all and the bathroom as good too. The breakfast is amazing! great buffet in a sit down restaurant. mix of indian and continental for the scared people. In a small street but quite noisy. Just don't believe the staff that will tell the New Delhi metro station on the yellow line does not exist. it does, go to the train station, cross it to be on the other side of the track.
Stayed 2 nights in Nov 2018
Response from Sweet Home Lodge on Dec 3, 2018
Dear Guest Our endeavor is to provide the best of all services to all our guests. While we are happy to know that the various facets of our hotel gave you a comfortable stay, we regret the glitch you had to face during your stay with us. We hope to welcome you soon with improved services and a glitch free stay! Best Regards, Sweet Home Lodge

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to New Delhi Railway Station
Close to the New Delhi Railway station and metro. The staff is friendly the rooms are good.
Stayed 1 night in Aug 2018
Response from Team Sweet Home Lodge on Oct 5, 2018
Dear Guest, Thank you for your feedback. Regards, Team Sweet Home Lodge

8/10 Good

jongmoon

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
빠하르간지중심
저가에 훌륭한 아침식사
Stayed 10 nights in Jan 2020
Response from 팀 아잔타 on Feb 19, 2020
친애하는 손님, 환대와 서비스에 대한 진심으로 감사드립니다. 우리는 당신이 도시에있을 때마다 또 다른 기회를 위해 우리를 선택하기를 바랍니다! 친애하는, 팀 아잔타

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Gutes Hotel in Delhi. Sauberkeit lässt zu wünschen übrig und der Fön war kaputt. Die Gegend ist leider etwas laut.
Stayed 3 nights in Jan 2019
Response from Sweet Home Lodge on Feb 2, 2019
Lieber Gast Unser Bestreben ist es, allen unseren Gästen den besten Service zu bieten. Wir freuen uns, dass Ihnen die verschiedenen Facetten unseres Hotels einen angenehmen Aufenthalt beschert haben, aber wir bedauern die Schwierigkeiten, die Sie während Ihres Aufenthalts bei uns hatten. Wir hoffen, Sie bald mit einem verbesserten Service und einem störungsfreien Aufenthalt begrüßen zu können! Freundliche Grüße, Sweet Home Lodge

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2019
Response from Sweet Home Lodge on Jan 31, 2019
Dear Guest, Many thanks for your genuine review of our hospitality and services! We hope you choose us for another hiatus, whenever in the city! Best Regards, Sweet Home Lodge

8/10 Good

L, Stuttgart

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel, friendly service. Clean an modern interieur. Good breakfast - but unfortuanately they starr the breakfast very late - so we couldn't use have it. Just be aware that they want to sell you additional things! Right when we arrived, we were brought into an extra room where "the chef of the horel" wanted to sell us private tours around Delhi.
Stayed 2 nights in Nov 2018
Response from Sweet Home Lodge on Nov 26, 2018
Dear Guest Our endeavor is to provide the best of all services to all our guests. While we are happy to know that the various facets of our hotel gave you a comfortable stay, we regret the glitch you had to face during your stay with us. We hope to welcome you soon with improved services and a glitch free stay! Best Regards, Team Sweet Home Lodge