Exterior
Check availability

Reviews of OYO 12519 Hotel Sun Palace

2.5 out of 5
OYO 12519 Hotel Sun Palace
T-2394, Faiz Road, Block T, Nai Walan, Karol Bagh, New Delhi, Delhi N.C.R.

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 3 out of 3 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Baldeep Kaur

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t allowed me check in I have to take other hotel Worst hotel and app expedia
Stayed 5 nights in Nov 2019
Response from Regards, Navneet on Nov 11, 2019
We are so disappointed to hear such kind of experience, There! Being a visitor, we do realize how team it feels in such circumstances, however, we’ve shared the feedback to our relevant immediately to rectify the issue. Hope to serve you better in future.

2/10 Terrible

Mr.anish

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really horrible staying there.The person at the reception Mr.kishan was very rude and arrogant guy.He don't know how to deal with customers and was very harsh spoken.Room was very unhygienic with no light in bathroom.bedsheets were all dirty and smelling very bad.i would never recommend to book this hotel.please beware before booking any hotel like this
Stayed 3 nights in Nov 2019
Response from Swarna on Nov 9, 2019
Hi, Mr.anish! We're very sorry for the unpleasant experience you had with us and at the same time we would like to thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a pleasant one. Regards, Swarna