A sad experience. The hotel has fancy design and tries a modern, stylish ambiente. Didn't work for me. It was dirty, the nightstand, btw the only chance to stow stuff in drawers, was sticky, the room was only made upon complaint, and then not very well. Crumbs on the floor remained on the floor. Dust everywhere. I used the staircase, it was full of clutter and very dirty. Hair dryer upon request, lotion nowwhere to be seen, neither soap at the sink. Pool opens at 10, there went my morning swim. Water or beer upon check-in was announced, never delivered. Shower almost dysfunctional, if you do not like your bathroom turn into a pond. The staff, notably Naomi, was very helpful, after several complaints I received a voucher, used it in the restaurant. Food was ok. But the overall impression: pretentious and rather dirty location. Location at entrance of Deep Ellum is great. Would be nice to have a decent hotel there.