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Reviews of Palacio Manco Capac by Ananay Hotels

4.5 out of 5
Palacio Manco Capac by Ananay Hotels
Quinta Qolqampata s/n San Cristobal, Cusco, Cusco

Reviews

9.4

Exceptional

Rating 10 - Excellent. 192 out of 256 reviews" "
Rating 8 - Good. 52 out of 256 reviews" "
Rating 6 - Okay. 5 out of 256 reviews" "
Rating 4 - Poor. 3 out of 256 reviews" "
Rating 2 - Terrible. 4 out of 256 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and comfortable hotel. Service was great and always accessible. Close to the town, about a 5-10 minute or easy Uber ride.
Stayed 3 nights in Apr 2024
Response from PZA on May 9, 2024
Ryan, gracias por venir a Cusco y escoger Palacio Manco Capac, a solo 4 cuadras de la plaza principal. Todo lo mejor!

8/10 Good

John

Stayed 1 night in Apr 2024
Response from PZA on May 20, 2024
John, gracias por las buenas intenciones.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific staff and grounds
Stayed 2 nights in Mar 2024
Response from PZA on Apr 17, 2024
Muchas gracias por venir a Cusco, hasta pronto!

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff.
Stayed 1 night in Mar 2024
Response from PZA on Mar 27, 2024
Estimado David, muchas gracias por escoger Peru para las vacaciones y nuestro hotel para disfrutarlas. Abrazos

10/10 Excellent

David

Stayed 1 night in Mar 2024
Response from PZA on Apr 17, 2024
Muchas gracias por venir a Peru.

10/10 Excellent

Dean, East Boston

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an old restored classy property with amazing views overlooking Cusco. We were able to walk through some pretty and interesting areas in about 15 minutes on the way down to the level of the main plaza. It's somewhat of a hike back up but not bad if you've just had a heavy Peruvian meal lol
Stayed 2 nights in Feb 2024
Response from PZA on Mar 23, 2024
Estimado Dean, muchas gracias por tus calidas palabras y por venir al Peru, Atentos saludos y todo lo mejor. Abrazos

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in Feb 2024
Response from PZA on Mar 23, 2024
Estimada Beatriz, muchas gracias por escogernos para tu estadia en Cusco, lo apreciamos mucho. Buen viaje!

10/10 Excellent

Ringaile

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff, they will go above and beyond to meet your needs. Very boutique, ethnic vibes regarding the property with alpacas grazing outside your window. Magnificent view in the dining area. Highly recommend!
Stayed 3 nights in Feb 2024
Response from PZA on Mar 23, 2024
Estimado Viajero, muchas gracias por sus hesmosas palabras, gracias por escoger el Cusco y el Peru para tus vacaciones, Abrazos

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only place to stay in Cusco!
There is only one place to stay when in Cusco. You have great view above the city & it only a 10 minute walk downhill. We usually got a taxi for 6-15 sols or $2-5. Nice breakfast & the front desk people are incredibly helpful. You are a little bit out of town so it quite after a long day. There is only one place to stay. Beds are comfortable & the room was rather large with 2 sinks (his & hers). Black out shades to sleep in if you need it.
Stayed 2 nights in Jan 2024
Response from PZA on Mar 23, 2024
Estimado George, muchas gracias por tus palabras, son muy alentadoras, agradecidos de que hayan escogido el Peru, buen viaje!

10/10 Excellent

Ronald

Stayed 2 nights in Jan 2024

10/10 Excellent

Christine, Vancouver

Stayed 3 nights in Jan 2024
Response from PZA on Jan 14, 2024
Estimda Christine, gracias por venir a Peru! Buen viaje!

10/10 Excellent

Karina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to plaza de armas but quiet. Marco at the reception was the highlight of our stay. Great staff !
Stayed 5 nights in Dec 2023
Response from PZA on Jan 9, 2024
Estimada Karina, gracias por tus palabras hacia nuestro equipo humano, es lo mas importante en nuestro mundo del turismo, la calidad de atencion entre todos los seres humanos, la maravilla del turismo...gracias por venir al Cusco, buen viaje!

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a hidden Gem!
What a hidden Gem, a global top 25 boutique hotel voted 2016 and #1 in South Amerika and lives up to it - we loved the welcome, the room, the meal and the breakfast and a short walk to the buzz of the centre !
Stayed 1 night in Jan 2024
Response from PZA on Jan 9, 2024
Edwin, muchas gracias por tu calidas palabras sobre Palacio Manco Capac. Gracias por escoger el Cusco como destino. Todo lo mejor y buen viaje. Abrazos

10/10 Excellent

Jenny, Cerritos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our three nights' stay at Palacio Manco Capac very much. Every morning, we are greeted by two beautiful and adorable llamas on premise. The city views are amazing. The location is walkable to the city square below. We have the best of both worlds. The breakfast/dinning room is nice and bright. The fresh fruits are excellent. The only downside I see is that I think having a kettle in the room would be nice when we need to have a hot tea in the room before bed.
Stayed 3 nights in Dec 2023
Response from PZA on Jan 9, 2024
Estimada Jenny, muchas gracias por escoger Palacio Manco Capac y viajar esta vez en Peru. Gracias por el consejo del hervidor de agua, lo implementaremos. Abrazos y buen viaje !!!

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Amazing
Stayed 1 night in Dec 2023
Response from PZA on Jan 9, 2024
Estimado Oliver, muchas gracias por venir a Peru, y escoger en Cusco nuestro hotel, gracias por el 10/10, abrazos y buen viaje por la vida...

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing place to stay
Stayed 1 night in Dec 2023
Response from PZA on Dec 24, 2023
Estimado Olivier, gracias por venir a Cusco y al Peru...todos aportamos al destino pais...gran dia!! Feliz Navidad!

10/10 Excellent

Raymund

Stayed 2 nights in Sep 2023

10/10 Excellent

Nikki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was simply beautiful. The staff was incredible and went out of their way to take care of us. I love Inti and Quilla - the alpacas on site :) Breakfast was great and the view from the hotel was breathtaking. If you can, definitely stay here!
Stayed 1 night in Aug 2023

10/10 Excellent

Srinivasa, Sugar Land

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely property , boutique hotel with 20 rooms, 400 or 500 year old colonial house converted as a beautiful hotel. You can have panoramic view of Cusco. 10 min walk from Main Square, prefer to use taxi. Each room is tastefully decorated, drinking water, fresh flowers etc made our 2 night stay so special.

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treat you like family
Stayed 6 nights in Aug 2023
Response from Mirella Monteagudo on Aug 13, 2023
Dear Francisco, Thank you for your comments, it was a pleasure having you with us.Warm regards.

10/10 Excellent

Patricia

10/10 Excellent

Ashish

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded the room for us free of cost. Great service. Nice view from property.
Stayed 1 night in Aug 2023
Response from Mirella Monteagudo on Aug 13, 2023
Dear Ashish, Thank you very much for your nice comments, it was a pleasure having you with us.Kind regards.Palacio Manco Capac hotel.

10/10 Excellent

Ashish

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay. Staff is helpful. Happy to recommend.
Stayed 2 nights in Aug 2023
Response from Mirella Monteagudo on Aug 10, 2023
Dear Ashish.Thank you very much for your comments, it was a pleasure having you with us.Kind regards,

10/10 Excellent

Jose, lake worthq

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service very cozy great breakfast
Stayed 5 nights in Jun 2023
Response from Mirella Monteagudo on Aug 10, 2023
Dear Jose.Thank you very much for your comments, it was a pleasure having you with us.Kind regards,

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovey, historical hotel in a beautiful setting
Beautiful setting and hotel and wonderfully helpful staff! The only disadvantages are that you’re a little removed from it all, but that’s also nice. Also, our room didn’t have a tv or fridge, which was fine, but we had had a long day and just wanted to have dinner (at the hotel restaurant, which was fantastic) and retire to some tv and a cold beer. Alas, life goes on. Overall, a great place!
Stayed 1 night in Jun 2023
Response from Mirella Monteagudo on Aug 11, 2023
Dear Todd,Thank you very much for your comments, it was a pleasure having you with us.We will consider your suggestions.Kind regards.

10/10 Excellent

Diane

Stayed 2 nights in Jun 2023
Response from Mirella Monteagudo on Aug 10, 2023
Dear Diane.Thank you for your feedback, it was a pleasure having you with us.Kind regards,

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay at a Colonial casona
Overall, the hotel was nice, having a beautiful colonial aesthetic. However, this extended itself to a lack of modern creature comforts, such as a refrigerator or TV in the room. The location, high atop the hill called San Cristóbal, is idyllic and quiet, removed from the center of the Historic District. The hotel is about a 10-minute walk down quite steep streets. We preferred taking a taxi back up.
Stayed 3 nights in Jun 2023
Response from Mirella Monteagudo on Aug 11, 2023
Dear Jonathan,Thank you very much for your comments, it was a pleasure having you with us.We will consider your suggestions.Kind regards.

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and great services
This beautiful hotel has great views overlooking Cusco. Staff was friendly and provided good services.
Stayed 4 nights in May 2023
Response from Mirella Monteagudo on Jun 20, 2023
Dear Anna, thank you very much for your nice comments and for appreciating our service, it was a pleasure having you with us!Kind regards,

10/10 Excellent

Martin H., Salinas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a unique location above the town of Cusco. Great views and peaceful. Quick walk to old downtown.
Stayed 3 nights in May 2023
Response from Mirella Monteagudo on Jun 20, 2023
Dear Anna, thank you very much for your nice comments, it was a pleasure having you with us!Kind regards,

10/10 Excellent

Constantin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, all details were tended to, beautiful, unique, quiet. The room was very comfortable with a beautiful shower/bathroom. We absolutely loved our stay and would return on our next trip. We cannot say enough about the wonderful staff. Thank you!
Stayed 5 nights in May 2023
Response from Mirella Monteagudo on Jun 20, 2023
Dear Constantin, thank you very much for your nice comments and for appreciating our service, it was a pleasure having you with us!We hope to have the pleasure of your visit some other time in the near future.Kind regards,

10/10 Excellent

Anna, Ivins

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel! Customer service is top priority for them. Beautiful grounds, great atmosphere, food was very tasty. Thank you
Response from Mirella Monteagudo on Jun 20, 2023
Dear Anna, thank you very much for your nice comments and for appreciating our service, it was a pleasure having you with us!Kind regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I highly recommend
Amazing hotel. Very accommodating and hospitable.
Stayed 1 night in Apr 2023

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a historical one which makes this boutique hotel quaint and charming. The alpacas add to that charm. The walk into town is downhill and wonderful. The walk back up is a bit of a hike up a steep hill but worth it. The staff are fantastic and kind, and always available to answer questions.
Stayed 4 nights in Mar 2023

10/10 Excellent

Melany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from this property is amazing. The property is beautiful and very clean. The staff were kind and attentive. Fantastic place to stay. I would highly recommend this place.
Stayed 2 nights in Mar 2023

10/10 Excellent

patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, favorite place we stayed on our trip.
Stayed 3 nights in Jan 2023
Response from Patricio Zucconi on Jan 31, 2023
Dear Patrick, so pleased to read your comments, thanks a lot fot comming. Our best regards

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023
Response from Patricio Zucconi on Jan 31, 2023
Dear Vincent, so pleased to read your comments, thanks a lot fot comming. Our best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views, cute alpacas and massage
Super nice hotel with an amazing view of Cusco. Ask the reception to take you to the terrace viewpoint. The breakfast room has a beautiful panoramic view of Cusco. We had an amazing massage and sauna in the spa. It's about a 10 minute walk downhill to the main square of Cusco. You probably want to take a taxi back rather than walk up the steep hill. Finally, there are 2 Alpacas you can feed and take photos with.
Stayed 1 night in Jan 2023
Response from Patricio Zucconi on Jan 31, 2023
Dear Traveler, so pleased to read your comments, thanks a lot fot comming. Our best regards

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Gem of a find!!
This place deserves all the credit it gets as all the staff work extremely hard to esure you have an amazing time while your are there. We stayed for a week over New Year and loved it!! The hotel is high above Cusco and it is a wee bit of climb getting back from the main square but the rewards after...sitting with a beer is worth it!!
Stayed 2 nights in Dec 2022
Response from Patricio Zucconi on Jan 31, 2023
Dear Craig, so pleased to read your comments, thanks a lot fot comming. Our best regards

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot overlooking the city. You cannot beat the view! Comfy stay. Great value for money!
Stayed 1 night in Jan 2023
Response from Patricio Zucconi on Jan 31, 2023
Dear Brian, so pleased to read your comments, thanks a lot fot comming. Our best regards

10/10 Excellent

alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visite el Hotel hace un par de días y me pareció excepcional en todos los aspectos, realmente te hacen sentir especial, es un lugar mágico lleno de energía, el mejor detalle fue que un día de tour salí a las 4:30 am y me dieron un pequeño snack para el camino después de hacer un gran caminata lo disfruté muchísimo, ademas que el chef es uno de los mejores ❤️‍🔥 todo el personal es de lo mejor.
Stayed 2 nights in Nov 2022

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Oct 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Angela, Doylestown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we had more time to relax at this hotel; it was really lovely from decor to room to staff. We had dinner and breakfast, and although the menu is small the food was very tasty. Beautiful views of the city from cozy artsy lounge areas and well-kept gardens. The room was spacious, clean and comfortable, had a heater, bottled (glass) water and rainfall shower. The property has Interesting history as well. Definitely recommend!
Stayed 1 night in Sep 2022

10/10 Excellent

Delia

Stayed 3 nights in Sep 2022

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Location and view is just stunning. Rooms and common areas luxurious and tastefully decorated. Staff very helpful and attentive. And the overall experience provides excellent value given the low cost. Highly highly recommended
Stayed 2 nights in Aug 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Palacio Manco Capac staff on Jul 26, 2022
Dear Daniel thank you for staying with us, we want to wish you all the best!! Kind regards,

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was soo beautiful! Way more beautiful than the pictures, and it was so peaceful, and the staff was so great.
Stayed 2 nights in Jun 2022
Response from Palacio Manco Capac staff on Jun 19, 2022
Dear Jessica Thank you so much for your comments, it was a pleasure having you with us. Hope to have again the pleasure of your visit in the near future. Please recommend us to your friends and relatives, we will be delighted to serve them. Kind regards,

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a unique place to stay with an amazing view of the city. Very helpful staff and charming rooms. The only downside is the steep street you must walk up from the main square to reach the hotel (taxis are readily available if you prefer not to walk).
Stayed 1 night in Jun 2022
Response from Palacio Manco Capac staff on Jun 19, 2022
Dear Brenda Thank you so much for your comments, it was a pleasure having you with us. Hope to have again the pleasure of your visit in the near future. Please recommend us to your friends and relatives, we will be delighted to serve them. Kind regards,

10/10 Excellent

TRISHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel!!
Very unique stay. Staff was fantastic; will definitely recommend.
Stayed 3 nights in May 2022
Response from Palacio Manco Capac staff on Jun 19, 2022
Dear Trisha Thank you so much for your comments, it was a pleasure having you with us. Hope to have again the pleasure of your visit in the near future. Please recommend us to your friends and relatives, we will be delighted to serve them. Kind regards,

10/10 Excellent

Paul Van

Stayed 1 night in May 2022