Outdoor pool, pool umbrellas

Reviews of Palm Bliss Hotel Corpus Christi South

2.5 out of 5
Palm Bliss Hotel Corpus Christi South
6225 S Padre Island Dr, Corpus Christi, TX

Reviews

4.8
Rating 10 - Excellent. 99 out of 1002 reviews" "
Rating 8 - Good. 135 out of 1002 reviews" "
Rating 6 - Okay. 177 out of 1002 reviews" "
Rating 4 - Poor. 224 out of 1002 reviews" "
Rating 2 - Terrible. 367 out of 1002 reviews" "

4.8/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Loraine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean The sink was stopped up and their free breakfast was basically no breakfast. The juice machine was broken. It said look in the fridge for juice. There was none. and for breakfast, they had a couple pieces of white toast A muffin that was missing a piece.
Stayed 1 night in May 2024
Response from GM on May 6, 2024
Hey Loraine,We're very sorry to hear about the unclean room, clogged sink, and disappointing breakfast options.This falls below our standards. We'll investigate and ensure these issues are addressed immediately. Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

Davina

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We were told there would be a full breakfast served in the morning. I go downstairs with my 9 year old son who was thinking he would get like a waffle or at least cereal and toast. .. and there was nothing!! Literally nothing. An empty bottle of apple juice signs on everything saying it was broken..bread was old and stale . And one old apple .. that was literally it. My son had to go to school with no breakfast!!
Stayed 1 night in May 2024
Response from GM on May 3, 2024
Hey Davina,Thank you for your review! Your feedback is greatly appreciated. We apologize for the breakfast experience you encountered. Rest assured, we're addressing this issue to ensure it doesn't happen again. We value your feedback and hope for another chance to provide a better experience.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

4/10 Poor

MD Rashidul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very old hotel
Stayed 1 night in Apr 2024
Response from GM on Apr 21, 2024
Hey MD Rashidul,We appreciate your feedback on the hotel's age. Your comfort is important to us, and we're continually working to enhance our facilities for a more enjoyable stay.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

6/10 Okay

edwin gene

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It looked like they had a party in the room that we had. Two out of three lamps didn't work, phone wasn't hooked up, picture on the wall was broken. Clerk said someone had a fight in there. Guess maintenance didn't want to fix anything afterwards.
Stayed 1 night in Apr 2024
Response from GM on Apr 17, 2024
Hello Edwin gene,We're sincerely sorry for the inconvenience you experienced during your stay. Your feedback is invaluable, and we'll address these issues promptly to ensure a better experience in the future. We appreciate your understanding and hope to have the opportunity to regain your trust.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

Sharon

Stayed 2 nights in Apr 2024
Response from GM on Apr 9, 2024
Hey Sharon,Thank you for your rating score! We apologize for your unsatisfactory stay. We aim to provide the best experience and hope for another chance to make it right.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

8/10 Good

Didio

Liked: Cleanliness, staff & service, property conditions & facilities
This property is right off of a freeway, but surprisingly it wasn't as loud as I thought it might be. Traffic dies down around 11pm. There is plenty of parking and I felt safe. It is close to lots of restaurants and the local mall, plus Padre Island is about 15-20 mins South. North Beach is about 20-25 mins in the opposite direction. The staff was decent, no complaints there. They were all business.
Stayed 2 nights in Mar 2024
Response from GM on Mar 27, 2024
Dear Didio,We're delighted you found our location convenient and the noise level manageable. Your safety and comfort are our priorities, and we're pleased you felt secure with ample parking. We appreciate your feedback on our staff and look forward to hosting you again soon.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

Sara

Stayed 2 nights in Mar 2024
Response from GM on Apr 7, 2024
Hey Sara,Thanks for your rating score. We're sorry for your unsatisfactory stay. Our goal is to provide the best experience possible and we hope for another chance to make it right.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

4/10 Poor

Eva

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Third floor had no blankets and was told we can upgrade to first floor where blankets are provided for an extra charge. Breakfast included was really only toast or muffin and the juice dispenser wasn’t working.
Stayed 1 night in Feb 2024
Response from GM on Feb 27, 2024
Hey Eva,We apologize for the inconvenience with the blankets and breakfast. Your feedback is valuable, and we'll address these issues promptly to improve our services. We hope to can exceed your expectations in the future.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

George

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not cleaned or stocked with blankets pillows , soap or toilet paper room was up charged because we wanted a first floor room 22 bean handicapped. Staff was not at all helpful. Please tell everyone to stay away from this property and save themselves the money and headache of dealing with this place. It is filthy.
Stayed 1 night in Feb 2024
Response from GM on Feb 25, 2024
Hey George,Our apologies for the unacceptable conditions and lack of assistance you experienced during your stay. We apologize sincerely for the unacceptable conditions and lack of assistance you encountered during your stay. We are working urgently to address these issues and ensure a better experience for our guests. We appreciate your honesty and regret the inconvenience caused.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

10/10 Excellent

Solomon

Stayed 1 night in Feb 2024
Response from GM on Feb 23, 2024
Dear Solomon,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
We've stayed at this hotel 2 other times and they weren't any better than this 3rd time. The first time, the bath tub was clogged and the water went down super slow. The second time, the sink was leaking water. We thought we'd give them one last chance, but this time the towels were the dingiest towels I've ever seen. That definitely drew the line for us and we no longer gave them the benefit of the doubt. Needless to say, we will NEVER stay there again. The staff try their best to remedy the problems as best they can, but it's just always something with this place.
Stayed 1 night in Feb 2024
Response from GM on Feb 23, 2024
Hey Anonymous,We sincerely apologize for the recurring issues you've experienced during your stay with us. It's disheartening to hear that we've fallen short of your expectations multiple times. Your feedback is invaluable, and we're committed to addressing these concerns to improve our standards. We understand your decision, and while we regret losing your patronage, we hope to regain your trust in the future. Thank you for sharing your experiences with us.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

4/10 Poor

Rachel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from GM on Feb 23, 2024
Hey Rachel,Thank you for your rating score! Apologies for your unsatisfactory stay. We strive to provide the best experience and will work to improve. We hope for another chance to make it right.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

Kent

Disliked: Staff & service, property conditions & facilities, room comfort
Don't stay here
No breakfast, bread for toast no butter, coffee was luke warm, juice machine broken and no milk period. I asked where the ice machine was and what looked to be a maintenance man proudly shouted they are all broken. No military discount offered either. If you have a choice of another hotel even if it's 10, 20 bucks more take it. In room refrigerator was broken but replaced on 2nd day. If you have other hotels available take it even if 20 bucks more
Stayed 2 nights in Feb 2024
Response from GM on Feb 23, 2024
Hey Kent,We apologize for the inconvenience you have encountered during your stay. Your feedback is valuable, and we're actively addressing the issues you've highlighted to ensure a better experience for our guests. We regret falling short of your expectations and hope to serve you better in the future. Thank you for your understanding.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

8/10 Good

Nicole

Stayed 1 night in Feb 2024
Response from GM on Feb 23, 2024
Dear Nicole,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from GM on Feb 13, 2024
Hey Anonymous,Thank you for your rating score! We're sorry for your unsatisfactory stay. Our goal is top-notch experiences for all guests. Your feedback doesn't meet our standards, but we're eager to make it right on your next visit.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from GM on Feb 13, 2024
Hello John,Thank you for your rating score. We're sorry for your unsatisfactory stay. Our goal is to provide the best experience. We hope for another chance to make things right and deliver an unforgettable stay.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

8/10 Good

charles

Liked: Cleanliness, staff & service
Excellent Stay. Outside area shows effects of recent cold snap with browned out plants. but room was top rate !
Stayed 1 night in Feb 2024
Response from GM on Feb 11, 2024
Dear Charles,Thank you for your excellent feedback! We're pleased to hear you enjoyed your stay. While we're addressing the effects of the recent cold snap on our outdoor area, we're glad to know you found your room top-notch. We appreciate your understanding and hope to welcome you back for another wonderful stay soon!Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

Adrian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misleading pictures from defaults
They upsell for fridge and microwave. If visiting with family stay away from this place . Front desk lady not present must dial a number so they can be present at the front desk. Bed sheets dirty. They don't clean
Stayed 3 nights in Jan 2024
Response from GM on Feb 3, 2024
Hey Adrian,We apologize for your disappointing experience and any inconvenience faced. We will review and address these issues to enhance our guests' satisfaction in the future.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

8/10 Good

Jaime

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on Feb 1, 2024
Dear Jaime,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a first choice
Staff was friendly and helpful. Although, the place needs a remodel. Rooms need deep cleaning as well as linens and towels. Room needed to be swept. Mirrors needed cleaning. The walls were dirty and the ceiling had moldy dirt build up.
Stayed 1 night in Jan 2024
Response from GM on Jan 30, 2024
Hey Jessica,We appreciate your feedback and kind words about our staff. We apologize for the cleanliness issues you encountered during your stay. Rest assured, we take your comments seriously and will work diligently to address these concerns and improve our facilities for a better experience. Thank you for your valuable input.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

4/10 Poor

Ivonne

Disliked: Cleanliness, staff & service, property conditions & facilities
No towels No heat on the room Maintenance guys knocking on the door at 8 am Employee knocking on the door 4 mins after 11 am Not a good experience
Stayed 1 night in Jan 2024
Response from GM on Jan 30, 2024
Hey Ivonne,We apologize for the inconvenience you faced during your stay. Your feedback is essential to us, and we will address these issues promptly to ensure a more comfortable and enjoyable experience for future visits. Thank you for sharing your concerns.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

Ezequiel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on Jan 30, 2024
Hey Ezequiel,Thank you for your rating score. We apologize for your unsatisfactory stay, as it does not meet our standards. We hope to have another chance to provide you with a better experience in the future.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

Sebastian

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on Jan 20, 2024
Hey Sebastian,Thank you for your rating score. We apologize for your unsatisfactory stay and aim to improve. We hope to provide a better experience next time.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on Jan 8, 2024
Hey David,Thank you for your rating score! We apologize for any dissatisfaction during your stay; we strive for excellence. We'll work hard to ensure your next visit is exceptional.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

6/10 Okay

Teodora

Liked: Room comfort
Stayed 2 nights in Dec 2023
Response from GM on Dec 28, 2023
Dear Teodora,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warning! Do not stay here!
Warning!! Do NOT stay here! Filthy bedding, towels, dirty everything! Front desk offered first floor for an extra $10. Place looks abandoned, no cars but guest are there. Crackhead looking people are staying in the rooms. Smoke alarms were covered. SMH.
Stayed 1 night in Dec 2023
Response from GM on Dec 27, 2023
Hey Anonymous,We deeply apologize for your disappointing experience and appreciate your feedback. We take your concerns seriously and will investigate and address the issues you've mentioned to ensure a safer and cleaner environment for all our guests. Thank you for bringing this to our attention.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

Diamond

Stayed 1 night in Dec 2023
Response from GM on Dec 12, 2023
Hey Diamond,Thank you for your rating score, and we're sorry your stay wasn't up to our standards. We aim to provide the best experience and hope to make it right on your next visit.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

bryan

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Costumer service terrible,bed sheets were dirty , towels were so dirty I would recommend this hotel to anyone!! Place should be condemn by the Health department beds sheets were with big stain dirt and smell Palm Bliss Hotel was for us the Hotel from hell!
Stayed 2 nights in Nov 2023
Response from GM on Dec 4, 2023
Hey Bryan,We sincerely apologize for the disappointing experience you had during your stay. Your feedback is important, and we take it seriously. Rest assured, we are taking immediate steps to address these issues and improve our service and cleanliness standards. We hope you might reconsider staying with us in the future to experience a more pleasant stay.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

Bryan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
DON"T STAY HERE!!!
The young lady at the counter was the best part of the sta. She was very pleasant and attentive. They put you on the 3rd floor , even tho' there are no other guests. If you wish to move to the first floor it's $10 a day. 1st room they put us in had mold. So they moved us. 2nd room. No mold, but no tv. Had to plug it in. No signal. The 2 bottom drawers of the set of drawers didn't open. The closet door stuck. The floor is not carpeted, which is fine, but if you didn't wear shoes your feet got black and if you did wear shoes you'd slip and slide about. Went and turned the A/C on and watched a roach scatter away, but he was on my bed the next night and went home with my friend the next day. The 2nd day they didn't clean the room or leave towels, yet they did open the window curtain. stopped by the room that afternoon and had to walk to the office because the key didn't work. Then had to go back to the office to get towels for the morning. That night we found the 1st roaches friends crawling around the bathtub. The breakfast they offer is stale old beagles and muffins. Had to throw the out. Toaster was broken, microwave didn't work. breakfast area was messy. The pool that is pictured is not accurate. The gate was chained, the furniture was musty and the water was green and yellow, The parking lot was empty all weekend. we saw one couple come in Sat. and two guys leave upset. Ironing board cover was scorched all over. Will never go back to this place again. Ever.
Stayed 2 nights in Oct 2023
Response from GM on Oct 23, 2023
Hey Bryan,We sincerely apologize for the multiple issues you encountered during your stay. This falls well below our standards, and we're truly disappointed that we didn't meet your expectations. We take your feedback seriously, and we will investigate each concern to ensure such problems are addressed promptly. Your feedback will help us improve, and we hope you might reconsider staying with us in the future for a significantly better experience.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

4/10 Poor

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property said it has breakfast and it didn't. It was run down
Stayed 1 night in Oct 2023
Response from GM on Oct 29, 2023
Hey Michelle,We apologize for the inconvenience regarding breakfast and any condition issues you encountered. We appreciate your feedback and will work to address these concerns to enhance our guests' experience in the future.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

4/10 Poor

Donna

Liked: Staff & service
Disliked: Property conditions & facilities
Skip this one!
This is an old run down hotel. It smells like the hotel hasn’t been cleaned in years! There are bugs in the hallways and things that don’t work. The hair dryer cord is cut. I had no TV remote and no phone to call down to the office. Their breakfast consisted of a muffin and a piece of white bread. They didn’t have drinking water or coffee. The sheets were dirty and bathroom towels that appeared to be used.
Stayed 1 night in Oct 2023
Response from GM on Oct 14, 2023
Hello Donna,We deeply apologize for the unacceptable conditions you encountered during your stay. This does not meet our standards, and we take your feedback seriously. Rest assured; we will address these issues to ensure a better experience for future guests.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

6/10 Okay

Jake

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from GM on Oct 11, 2023
Hello Jake,We appreciate your high rating score and your support during your stay. It was a pleasure to make your visit enjoyable, and we look forward to welcoming you again in the future.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

8/10 Good

Rudy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gettaway
It was great especially checking in and out in under 5 min "Hell ya" cause I didn't have time to waste
Stayed 1 night in Sep 2023
Response from GM on Oct 4, 2023
Dear Rudy,We're thrilled to hear that your check-in and check-out experience was quick and efficient, just as you needed it. Your time is valuable, and we're delighted we could provide a hassle-free stay. We look forward to welcoming you back for another great getaway in the future!Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

4/10 Poor

Verified traveler

Business traveler
Disliked: Room comfort
mattress was very firm, hard to sleep on. No alatm clock or phone in room. Towels were thread bare, Older motel, wear on floor, corners had dirt. Breakfast was minimal, only bagels and burnt coffee. Juice machine broken, I would give 1 star. standing water in the parking lot.
Stayed 1 night in Sep 2023
Response from GM on Sep 28, 2023
Hello Anonymous,We apologize for the discomfort you experienced with the mattress and the condition of the room. Your feedback is crucial, and we'll work to improve these aspects of our facility. We're sorry the breakfast fell short of your expectations, and we'll take steps to enhance our offerings. Thank you for sharing your concerns.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

barikwe

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not stay in this hotel even after they offered me another room, which turned out as the worst I have seen in my life. The level of filths littered all around the premises, and especially the filthy dirty rooms, with dirty tissue paper stocked in the mouth of the bathtub hole, dead flies on the bed, on the air-condition unit, windows, floors down to the bathroom, cigar smells, and practically unsafe for my family with two little kids. I will not recommend this hotel to anyone who cares about staying in healthy environment.
Stayed 2 nights in Sep 2023
Response from GM on Sep 9, 2023
Hey Barikwe,We deeply apologize for the unacceptable conditions you encountered during your stay. This is not the level of cleanliness and comfort we strive to provide our guests. We take your feedback seriously and will thoroughly address these issues to ensure they do not recur. Your well-being and satisfaction are our top priorities, and we're committed to delivering a safe and pleasant environment for all our guests.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very confortable and clean
Stayed 1 night in Sep 2023
Response from GM on Sep 7, 2023
Dear Leo,Thank you for your feedback! We're pleased you found our hotel nice, comfortable, and clean. We hope to welcome you back for another enjoyable stay.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

4/10 Poor

Homer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from GM on Sep 7, 2023
Hey Homer,Thank you for your rating score. We apologize for the unsatisfactory stay; it falls short of our standards. We're eager to have another chance to provide you with a memorable experience.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one at front desk or area. Message at front desk said away from desk call deshanti w number. Ac does not work in room. On the outside 3rd floor. Cracks on stairs and third floor balcony ( balcony is also leaning down forward) “scary”. Unsanitary. Not all lights work in room. Ice machine broken. Dead bugs in bath tub. Toilet had stains on seat.
Stayed 1 night in Sep 2023
Response from GM on Sep 5, 2023
Hello David,We apologize for the disappointing experience you had during your stay. Your feedback is essential, and we're working to address the issues you've raised, including the front desk availability, AC, maintenance, and cleanliness concerns. This is not reflective of our usual standards, and we're committed to making necessary improvements. We hope you might reconsider and give us another opportunity to provide you with a vastly improved and satisfying stay in the future.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

10/10 Excellent

Lesslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from GM on Sep 4, 2023
Dear Lesslie,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

Keshia

Stayed 2 nights in May 2023
Response from GM on Sep 15, 2023
Hey Keshia,We appreciate your rating score and apologize for your recent unsatisfactory stay. Our goal is to deliver exceptional experiences, and we'll work hard to make your next visit unforgettable.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

4/10 Poor

Nicole

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room given at check in had a filthy tub and the fridge did not work, we were switched to another room and same issuse tub was filthy and that room had no fridge. The front clerk wasnt very pleasant about the situation, after an hour of trying to be checked in to a decent room as the lady was hard to find and the number at the counter was never answered, we asked for a refund and instead was pushed to "a nicer room" available which was an upgrade with no fridge and I had to pay more, because the 3rd floor is more run down rooms and the first floor are nicer rooms. absolutely absurd, but we did because we wasted a lot of time being tossed around rooms and it was very late and we were tired. Also the breakfast they mention is bread and coffee only. Never will we stay here again.
Stayed 1 night in Aug 2023
Response from GM on Aug 17, 2023
Hello Nicole,We sincerely apologize for the inconveniences you faced during your stay. Your experience falls short of our standards, and we appreciate you bringing these issues to our attention. We're actively addressing the room and service concerns with our team to prevent this from happening in the future. It's regrettable that you had to go through this and felt compelled to upgrade. We understand your frustration and hope you'll reconsider, giving us another opportunity to provide you with a better experience in the future.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

Annette

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t stay at the property. It Was dirty like no one ever cleans, the rooms smelled like cigarette smoke. I reserved the suite it was supposed to have a queen sofa pull out sofa and it was a sofa with 2 ottoman’s. The twin sofa pull out was a pillow mat on the floor. The air vents are covered with dust and mold on the wall was covered in plaster. NOT SAFE!! Nothing like what they advertise on Expedia. They refused to give us a refund, I will dispute the charges with my bank I have pictures of everything they won’t be able to deny that filthy place!
Stayed 1 night in Aug 2023
Response from GM on Aug 15, 2023
Hey Annette,We deeply apologize for the disappointing experience you encountered during your intended stay. Your feedback about the cleanliness, room condition, and amenities is concerning, and we take this seriously. Please know that we're investigating these matters and will work to rectify them. We're sorry for the inconvenience you faced regarding the refund, and we'll address this as well. Thank you for sharing your concerns.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

8/10 Good

Alex

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from GM on Aug 13, 2023
Dear Alex,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

4/10 Poor

Heavanly

Stayed 2 nights in Aug 2023
Response from GM on Aug 28, 2023
Hey Heavenly,We appreciate your feedback through your rating score. We're sorry that your recent stay did not meet your expectations. Ensuring the best possible experience for our guests is our priority, and we regret any shortcomings you experienced. We hope for another chance to create a positive and memorable stay for you in the future.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

6/10 Okay

Roger

Disliked: Property conditions & facilities
The elevator was hot, shaky and smelled bad. It was also kinda trashy with cigarette butts thrown on the floor. The AC in the room worked but didn't blow very cold or very hard. The beds were decent and as expected for a hotel. Probably wouldn't stay here again
Stayed 1 night in Aug 2023
Response from GM on Aug 7, 2023
Hello Roger,Thank you for sharing your feedback with us. We apologize for the issues you encountered with the elevator and AC. Your comfort is important to us, and we'll address these concerns to ensure improvements. We hope you'll reconsider and give us another chance to provide a better experience in the future.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

Troy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
This place was disgusting... dirty towels,no soap,or shampoo,sticky floors,no trash can in bathroom... don't forget the roaches..bed sheets dirty, I've said enough....👎👎
Stayed 1 night in Aug 2023
Response from GM on Aug 7, 2023
Hey Troy,We apologize for the unacceptable experience you had during your stay. This is not reflective of our usual standards, and we take your feedback seriously. We'll address these issues immediately to ensure a cleaner and more comfortable environment for our guests.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

6/10 Okay

Javier

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from GM on Aug 7, 2023
Dear Javier,We sincerely appreciate your high rating score for our hotel. Your support means a lot to us, and we're delighted to have provided you with an enjoyable stay. We look forward to welcoming you again in the future.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

martha

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from GM on Aug 7, 2023
Hello Martha,Thank you for sharing your rating score. We apologize for the unsatisfactory stay and aim to provide a better experience in the future. We hope to welcome you back for an unforgettable stay.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from GM on Aug 7, 2023
Hey Cynthia,Thank you for your rating score. We apologize for the unsatisfactory stay. Our aim is to provide the best experience to everyone. We'll work to make amends and deliver an unforgettable experience next time.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.

4/10 Poor

Patricia

Traveled with family
Disliked: Staff & service, property conditions & facilities
Property needs help ac does not cool pool is green
Stayed 1 night in Aug 2023
Response from GM on Aug 6, 2023
Hello Patricia,We apologize for the inconvenience you experienced during your stay. We are actively working to address the AC and pool issues to enhance our guests' comfort. Your feedback is valuable, and we hope to have the opportunity to provide you with a more enjoyable stay in the future. Thank you for bringing these concerns to our attention.Sincerely,Hotel General Manager.Palm Bliss Hotel Corpus Christi South.