Hello John, Thank you for telling us about your stay at the Red Roof Inn Cookeville - Tennessee Tech. I am glad you found our hotel to be affordable and clean. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof. Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Hello John, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COOKEVILLE - TENNESSEE TECH and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Teresa, Thank you for telling us about your stay at the Red Roof Inn Cookeville - Tennessee Tech. I am disappointed that your experience did not meet your full expectations, as you indicated that there was a lot of homeless people hanging around and the traffic was not to your liking. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Hello Geneva, Thank you for telling us about your stay at the Red Roof Inn Cookeville - Tennessee Tech. It's great to hear that you had a wonderful experience with us, prompting your 4/5 score. We strive to provide guest with all the comforts of home, so I am truly happy to hear that our location was very convenient for your purposes, the price was reasonable, your room was made up well and all the other kind remarks highlighted. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for posting your review. We look forward to having you visit with us again in the future. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN COOKEVILLE - TENNESSEE TECH. Adraine, I am delighted to hear that you found our front desk staff to be exceptionally efficient and wonderful. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Adraine, and can't wait to see you back at Red Roof soon, where we can continue to offer you a wonderful stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Hello Linda,I am pleased to have had you as our guest at our Red Roof Inn Cookeville - Tennessee Tech. Your 5/5 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Tres, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Cookeville - Tennessee Tech. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal due to the insects you reported. We value your business and would like to assure you that this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Rosangela,I appreciate you sharing your feedback following your stay at the RED ROOF INN COOKEVILLE - TENNESSEE TECH. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Timothy,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COOKEVILLE - TENNESSEE TECH. I am happy to read that you found the rooms to be clean, smells great and the staff to be polite. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels at Red Roof.Sincerely,AdraineRed Roof ManagementRediResponse Specialist

Hello William, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COOKEVILLE - TENNESSEE TECH and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Michael, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Cookeville - Tennessee Tech. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 4/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels.Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Bryan, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Cookeville - Tennessee Tech. We value you as a our guest and welcome your 8/10 score. However, It's truly dishearten to read that the bed was not to your liking and the possible noise disturbance you encounter. Please accept our sincerest apologies for the impact this might have had on your stay. Our Red Roof team is committed to satisfying our guests, so we are very thankful for your feedback.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Dear Autum,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Cookeville - Tennessee Tech. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the convenience of our location. We value you as a our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! Sincerely, Red Roof Management

Hello Autumn,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COOKEVILLE - TENNESSEE TECH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Carolyn,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cookeville - Tennessee Tech and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Redroof appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

Hello Emily,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

Hello Benjamin, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COOKEVILLE - TENNESSEE TECH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Cheryl,I am happy to read your stay was enjoyable here at the RED ROOF INN COOKEVILLE - TENNESSEE TECH. It was rewarding to hear you were pleased with our convenient check in and out process. We truly appreciate your positive remarks. Our primary goal at Red Roof is geared towards providing a superior level of service and accommodations at the best value and it was joy to have achieved that with your stay.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Dear Vicky,Thank you for your recent participation in our guest survey after your stay at the RED ROOF INN COOKEVILLE - TENNESSEE TECH. You made mention the staff was friendly. However the room above you was noisy. Please accept our sincerest apologies. Thank you for the insights provided so we can work on improving. At Red Roof, guest feedback is always welcome as we aim towards the betterment of their experiences.Thank you again for your comments.Sincerely,Kerry-LeeRed Roof ManagementRediresponse Specialist

It is so rewarding to read that you had a great stay with us Nageswararao. Thank you for your comments after your stay at the RED ROOF INN COOKEVILLE - TENNESSEE TECH. You highlighted our good property. Our primary goal at Red Roof is geared towards providing a superior level of service and accommodations at the best value and it was joy to have achieved that with your stay.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit as our Valued Guest.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Dear Brittney, Thank you for taking the time to tell us about your experience at the RED ROOF INN COOKEVILLE - TENNESSEE TECH. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you described with the staff along with the issue highlighted with the breakfast. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Jeff, It’s great to see we have been scored a perfect 5/5 following your recent stay with us at the RED ROOF INN COOKEVILLE - TENNESSEE TECH. It’s an absolute joy reading how pleased yo were with our clean room and fair rates. Your comments are encouragement to us at Red Roof as were aim to continuously provide great stays for all our guests. Thank you again for your kind remarks. It would be our pleasure for you to repeat your experience with us in the future. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Heahter,I appreciate your feedback following your recent visit to RED ROOF INN COOKEVILLE - TENNESSEE TECH. It's rewarding to read that our comfortable beds and clean room met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. Our team at Red Roof look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Hello Lawrence, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COOKEVILLE - TENNESSEE TECH and I are happy to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

Hello Lorraine, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cookeville - Tennessee Tech and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Dwight, Thank you for your feedback following your experience with us at the RED ROOF INN COOKEVILLE - TENNESSEE TECH In response to any hindrances faced we sincerely apologize for the less than ideal experience. At Red Roof, feedback from our guest is always welcome as we strive to improve. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Brooke,Thank you for telling us about your recent visit to RED ROOF INN COOKEVILLE - TENNESSEE TECH. I was happy to read that our friendly staff, convenient location and our bed good condition met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. Our team at Red Roof look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Lee,We are sorry to hear your recent experience at the Red Roof Inn Cookeville - Tennessee Tech did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback.Sincerely,XaoRed Roof ManagementRediResponse Specialist

Hello Trevor,Thank you for taking the time to write a review of your stay at the Red Roof Inn Cookeville - Tennessee Tech. We are sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the deposit situation you described. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,Tianna RediResponse Specialist

Hello Valued Guest,Thank you for sharing your experience at the Red Roof Inn Merrillville. I am saddened to read that your experience did not meet your expectations. Please accept our apologies for the lack of toiletries, the missing shower curtain and the the ice machine situation. While our goal is to deliver comfortable and clean accommodations for all guests, it appears we fell short with you, and for that, we sincerely apologize.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,TiannaRediResponse Specialist

Dear Justin,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COOKEVILLE - TENNESSEE TECH. It's great to see that we earned your 3/5 score following your stay. However, I am sorry that your experience did not meet you expectations due to the issues highlighted which hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria RediResponse Specialist

Dear Antonio, Thank you for taking the time to tell us about your experience at the Red Roof Inn Cookeville - Tennessee Tech. We value you as a our guest and welcome your 3/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Mark,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COOKEVILLE - TENNESSEE TECH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the price to be affordable and our location to be clean. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria RediResponse Specialist

Dear David,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COOKEVILLE - TENNESSEE TECH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the price to be affordable and our location to be clean. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,KamariaRediResponse Specialist

Dear Mark,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COOKEVILLE - TENNESSEE TECH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the price to be affordable and our location to be clean. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,KamariaRediResponse Specialist

Dear Brianna,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COOKEVILLE - TENNESSEE TECH. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Dear Neil,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COOKEVILLE - TENNESSEE TECH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score following your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria RediResponse Specialist

Dear Courtney, Thank you for taking the time to tell us about your experience at the Red Roof Inn Cookeville - Tennessee Tech. It's great to hear that despite the concerns you had, you found our room clean and you loved the amenities. Please accept our sincerest apologies for the concerns you highlighted regarding the ice machine not working, the cash deposit and the absent of breakfast, prompting your 2/5 score. I am sharing your feedback with management to ensure that your concerns are addressed.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRediResponse Specialist

Hi Kimberly, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Cookeville - Tennessee Tech. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay, prompting your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof Management RediResponse Specialist

Dear Quint,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COOKEVILLE - TENNESSEE TECH. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the condition of the property and unclean state of the room. We will take your comments into consideration to make changes to improve our customer experience. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management

Dear Deanna, We at the RED ROOF INN COOKEVILLE - TENNESSEE TECH appreciate your scoring of 6/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Thank you for taking a moment to leave a review, Oli. Myself and the staff at the Red Roof Inn Cookeville - Tennessee Tech were disappointed to see your 4/10 score following your stay. While I am happy that you found our staff to be nice, you indicated that the pest you reported, the uncleanliness mentioned and the other listed issues hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Guest feedback, like yours, aids us in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle RediResponse Specialist

Thank you for taking a moment to leave a review, Aleksandra. Myself and the staff at the Red Roof Inn Cookeville - Tennessee Tech appreciate your 5/5 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience.Sincerely, GabrielleRediResponse Specialist

Hello Linda,Thank you for leaving a review. You indicated that you were not pleased with your stay due to the issues you brought to our attention regarding the deposit hindering your stay is truly regrettable. We strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann RediResponse Specialist Red Roof Inn - Redroof

Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COOKEVILLE - TENNESSEE TECH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria RediResponse Specialist

Hello Hatem, Thank you for taking a moment to complete our survey. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Toni-Ann RediResponse Specialist Red Roof Inn - Redroof

Hi Jack,Thank you for taking the time to tell us about your experience at the Red Roof Inn Cookeville - Tennessee Tech. I am happy that the room was ok for you. I am disappointed that your visit did not meet your expectations as you indicated the sink drain was not working properly, the room smelled of stale cigarette smoke and the room didn't depict what the pictures showed. Please accept our sincerest apologies. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be taken into consideration and your room will be reviewed. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Devorine RediResponse Specialist

Dear Diana, We at the RED ROOF INN COOKEVILLE - TENNESSEE TECH appreciate your scoring of 3/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Hello Jamws, Thank you for taking the time to share your feedback regarding your recent visit at the Red Roof Inn Cookeville - Tennessee Tech. I am glad that you found your room to be clean, comfortable and accommodating. However, I sincerely apologize that our security deposit catch you by surprise. That fee is incurred by any guest regardless of their source of booking and the deposit is returned at checkout barring any damage to the property. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Tianna RediResponse Specialist