Lobby

Reviews of Courtyard by Marriott Chisinau

4 out of 5
Courtyard by Marriott Chisinau
21 A Arborilor Street, Chisinau

Reviews

9.8

Exceptional

Rating 10 - Excellent. 48 out of 56 reviews" "
Rating 8 - Good. 6 out of 56 reviews" "
Rating 6 - Okay. 2 out of 56 reviews" "
Rating 4 - Poor. 0 out of 56 reviews" "
Rating 2 - Terrible. 0 out of 56 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Gevorg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front check in ladies had excellent customer service. Air conditioning didnt work well. The belly boy guys where rude, they act like theyre doing you a favor by bringing your luggage up. Mattress was uncomfortable. Clean hotel. Perfect location right next to the mall
Stayed 2 nights in Apr 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern hotel with a great bar/restaurant that serves food into the early hours. Also the staff were fantastic! Ana on reception was very happy to share advice and recommendations for the city :)
Stayed 2 nights in Apr 2024

10/10 Excellent

Andriy, Mykolayiv

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good parking, late night dining options
Stayed 1 night in Apr 2024

10/10 Excellent

Popa

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel!
Stayed 2 nights in Jan 2024

10/10 Excellent

Joseph

Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff, best rooms and best restaurant in Chisnau
Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Stayed 1 night in Dec 2023

10/10 Excellent

Erika Lorena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very new. Is very clean and just besides the Mall.
Stayed 1 night in Sep 2023

10/10 Excellent

Galyna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, new and modern hotel , helpful and friendly staff !
Stayed 1 night in Aug 2023
Response from Courtyard by Marriott Chisinau Team on Aug 10, 2023
Dear Mrs. Galyna, On behalf of the entire hotel team, we want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,Courtyard by Marriott Chisinau Team

10/10 Excellent

Popa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Again, amazing!
Stayed 1 night in Jul 2023
Response from Courtyard by Marriott Chisinau Team on Aug 10, 2023
Dear Mr. Popa, On behalf of the entire hotel team, we want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,Courtyard by Marriott Chisinau Team

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Courtyard by Marriott Chisinau Team on Aug 10, 2023
Dear Mrs. Debra, On behalf of the entire hotel team, we want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,Courtyard by Marriott Chisinau Team

10/10 Excellent

Goran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Great stay, hotel is brand new, room is very comfy. Staff is friendly.
Stayed 3 nights in May 2023

10/10 Excellent

Tarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficulty in cooling the room down, as the air conditioning was not working. Switched rooms. Otherwise it was a lovely stay. A large mall is next door, a real plus. Very friendly staff.
Stayed 3 nights in Apr 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located directly next to Mall Dova, And is within walking distance of the city center, I walked around the area many times during the evening and afternoon and had no issues or concerns. The hotel is clean and well kept, and the Mall next door has a lot of nice options to get out and do some shopping or eating quickly.
Stayed 5 nights in Apr 2023

10/10 Excellent

Walery

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Alina Stanceva on Feb 21, 2023
Dear Mr. WaleryThank you for choosing as a property to stay Courtyard by Marriott Chisinau and sharing your experience. We are glad to know you enjoyed your stay with us and we appreciate your mentioning what a great value we offer to our guests. We are elated to know you were impressed not only with staff service, but also with the relaxing accommodation. We value your feedback and look forward to hosting you again on your next visit to Chisinau. Kind Regards, Alina StancevaFO Guest Relations

8/10 Good

Stepan

Liked: Staff & service, property conditions & facilities
I stayed there one day. Standard Marriott hotel. A bit outdated and fairly clean. No Valet parking, however has convenient parking in front of the hotel and near by larger, additional parking lot to self park. WARNING: The worst restaurant i have ever eaten at. It seems that neither waiters nor shef know what they are doing. Any question puts them into a freeze mode.
Response from Alina Stanceva on Feb 21, 2023
Dear Mr. Stepan, Thank you for choosing us and for taking the time to share your detailed feedback, it helps us to develop and become better for you. Please accept our sincere apologies for not meeting your expectation regarding your stay and it has been overshadowed by this set of circumstances. Your comments will be taken into account in future work and all management staff have been warned of the situation in order to prevent it reoccurrence. We are committed to providing a comfortable stay with exceptional service, therefore, we hope to have an opportunity to better your experience whenever your travels bring you back to the area. Kind Regards,Alina StancevaFO Guest Relations

10/10 Excellent

Popa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, well positioned, with friendly staff.

10/10 Excellent

Andriy, Mykolayiv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, easy to access, helpful and friendly staff. Good restaurant
Stayed 1 night in Dec 2022

10/10 Excellent

Pierre, dalton

Business traveler
Liked: Cleanliness, property conditions & facilities
All ok

10/10 Excellent

Don

Stayed 1 night in Sep 2022

8/10 Good

mudit

Stayed 1 night in Sep 2022

6/10 Okay

Olga

Stayed 1 night in Sep 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located and the staff mostly were real nice.
Stayed 1 night in Sep 2022

10/10 Excellent

Grant

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveler

Traveled with group
Stayed 1 night in Jul 2022
Response from Corina Paierele on Jul 18, 2022
Dear Valued Guest, Thank you very much for your kind feedback, we are looking forward to see you back!

10/10 Excellent

Ronald, GETTYSBURG

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2022
Response from Corina Paierele on Jun 28, 2022
Dear Mr. Ronald, Thank you for taking time to leave us your feedback, it is very important for us! We are looking forward to see you back!

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the property was well kept
Stayed 2 nights in Apr 2022
Response from Corina on Apr 29, 2022
Dear Mr. Philip, Thank you for your kind review, we are looking forward to see you back soon! Kind regards, Courtyard by Marriott Team!

10/10 Excellent

Ghassan, SAN DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2022
Response from Corina on Mar 2, 2022
Dear Ghassan, Thank you for your review, we hope to see you soon back! Kind regards, CYM team!

10/10 Excellent

Eddian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent service and attention by the hotel staff, in each of its areas, makes the stay really pleasant. The restaurant staff does everything possible to serve you in a pleasant way and meet your expectations.
Stayed 15 nights in Jan 2022
Response from Corina on Feb 16, 2022
Dear Eddian, On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us. We hope to welcome you again soon. Kind regards, Courtyard by Marriott team!

10/10 Excellent

Eddian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in excellent condition with everything necessary for a short business stay. Rooms are well organized and clean. The gym has all the necessary equipment for a basic training routine. Also has a good restaurant for food and drinks with very good service. Overall, hotel staff is very friendly and helpful. Located next to the MallDova makes the place very convenient.
Stayed 1 night in Jan 2022
Response from Corina on Jan 29, 2022
Dear Mr. Eddian, On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared within our team as a way of celebrating the great guest experiences we delivered and improving our services further more. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon when travel brings you back to the area! Sincerely, Corina Paierele Mrs. Front Office Supervisor

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Corina on Jan 12, 2022
Dear Spencer, Warm Greetings from Courtyard by Marriott Chisinau! Thank you for taking time to leave us a feedback regarding your stay at our property. We hope to see you again soon when travel brings you back to the area! Kind regards, Corina Paierele!

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER HOT HEATED FLOORS IN THE RESTAURANT
Other than the floors being so super heated in the Restaurant that it was miserable hot to a Sauna, it was great
Stayed 1 night in Nov 2021
Response from Corina on Dec 7, 2021
Dear Mr. Gregory, On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared within our team as a way of celebrating the great guest experiences we delivered. As per the discomfort created by the heated floors in the restaurant, we would like to inform you that they are only in the covered terrace zone, the restaurant doesn`t have any heating floor space. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Corina Paierele Mrs. Front Office Supervisor

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property
New property. Excellent at all levels . The restaurant is outstanding but has heated floors. Your feet will be blazing hot after you eat do not put any luggage on the floor! I have a medical service dog and the floor was to hit for him - we had to Carry his portable bed for meetings .
Stayed 1 night in Nov 2021
Response from Corina on Dec 7, 2021
Dear Mr. Gregory, Thank you for taking your time to share about your experience while staying with us. As per the discomfort created by the heated floors in the restaurant, we would like to inform you that they are only in the covered terrace zone, the restaurant doesn`t have any heating floor space, which why we would recommend you to choose one of those spaces for the comfort of yourself and your lovely dog. We were very happy to accommodate you and your service dog and hope to see you back soon. Kind regards, Corina Paierele!

10/10 Excellent

shaun

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2021
Response from Corina on Dec 7, 2021
Dear Shaun, On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared within our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Corina Paierele Mrs. Front Office Supervisor

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Fab place to stay - very modern hotel that is located easily enough between main square in city and Airport. Hotel offers transfer from airport which makes arrival easy. Rooms are modern and clean and restaurant is excellent. Well recommended if staying in Chisinau.
Stayed 3 nights in Nov 2021
Response from Corina on Dec 7, 2021
Dear Mr. Steven, On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared within our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Corina Paierele Mrs. Front Office Supervisor

10/10 Excellent

Simon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptionally friendly and helpful. Rooms bright, modern and spotless. Restaurant excellent.
Stayed 5 nights in Nov 2021
Response from Corina on Dec 7, 2021
Dear Simon, On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared within our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Corina Paierele Mrs. Front Office Supervisor

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new, great hotel.
The staff were amazing. Friendly and helpful.
Stayed 4 nights in Oct 2019
Response from Reservation Department on Nov 5, 2019
Dear Mr. David, Thank you very much for your lovely feedback. We will be happy to see you in our property.

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019
Response from FO Desk on Sep 30, 2019
Dear Guest, thank you for your feedback. Hope to see you in our hotel next time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from elena on Sep 7, 2019
Dear Guest, Thank you for your valuable feedback. We hope to see you next time in our property.

10/10 Excellent

Maksym, Odessa, Ukraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel. A little bit far from the city center but there is a big mall nearby there you can find all activities. There was a little frustration at the check out with information that wifi is paid
Stayed 1 night in Aug 2019
Response from elena on Sep 3, 2019
Dear Maksym, Thank you very much for your valuable feedback, this is very important for us. We are sorry for the inconveniences. The WIFI standard is free, the upgrade usage is with payment and was notified. Thank you one more time and apology for the issue.

10/10 Excellent

ETHEM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

NICOLA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Firat

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Efkan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Ugur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

HELENE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel au petit soin. La climatisation ne fonctionnait pas dans ma chambre, j'ai donc changé de chambre avec l'aide d'un membre du personnel pour m'aider à transporter mes affaires, j'ai reçu un plateau de fruits et un mot d'excuse pour le dérangement. Très appréciable. Hôtel très propre et restaurant attenant très bien. Je recommande.
Stayed 2 nights in Jul 2022
Response from Corina on Jul 18, 2022
Chère Madame Hélène, Merci d'avoir pris le temps de nous laisser votre avis, nous l'apprécions vraiment. Nous espérons vous revoir bientôt dans notre hôtel !

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel with best service, very nice restaurant with staff, clean and comfortable
Stayed 6 nights in Sep 2021

10/10 Excellent

ENGIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021