Outdoor pool
Check availability

Reviews of Lai-Thai Guest House

3 out of 5
Lai-Thai Guest House
111/4-5 Kotchasarn Road, Chiang Mai, Chiang mai

Reviews

6.8
Rating 10 - Excellent. 18 out of 122 reviews" "
Rating 8 - Good. 45 out of 122 reviews" "
Rating 6 - Okay. 35 out of 122 reviews" "
Rating 4 - Poor. 14 out of 122 reviews" "
Rating 2 - Terrible. 10 out of 122 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

8.6/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The man at the front desk was very friendly and welcoming on arrival and every time I saw him going in and out of the guesthouse. Due to covid the guesthouse wasn't fully open so was very quiet and had more limited services than usual e.g. no airport shuttle, wifi only near reception. The room was quite basic and a little dated, but had everything I needed for the short time I stayed there. Bathroom seemed as though it needed a deep clean. The location is good with lots of restaurants to eat at within about 10 minutes walking distance. They are hoping to be fully back up and running around October 2020.
Stayed 3 nights in Aug 2020

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good value, a little dated
The reception staff were great, really helpful. The hotel is well situated, close to the night bazaar, the street market and the main town. The room was a bit dated, but spotlessly clean. The shower was aesthetically deceptive as it worked admirably.
Stayed 3 nights in Jan 2020
Response from Micky on Jan 26, 2020
Dear Sarah Thank you very much for your kind feedback. We hope to welcome you again. Best regards,

8/10 Good

TseringS, Ontario, Canada

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially, we were given a nice newer room, but unfortunately we found it a bit too noisy (not sure if there is bar or there was a big party happening). The staff was very polite and accommodating, they offered us a room change. They showed us the room first to which we happily agreed. It was not as nice as the first room, but we were very happy with the change.
Stayed 8 nights in Dec 2019
Response from Ms. Micky. on Dec 25, 2019
Dear Customer Thank you very much for your kind feedback after your stay with us. Looking forward to welcome you back. Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service and freindly staff. The reason for 4 stars is that they are on a big
Stayed 4 nights in Oct 2019
Response from Micky on Dec 7, 2019
Thank you very much for your kind review.We would be glad to welcome you back again to Lai thai guesthouse. Have a nice day.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with AC and access to the pool. Very close to Old City. The food in the restaurant was good and not like the overly bland tourist food that is sometimes served in tourist areas—I had Tom Yum soup that was spicy and delicious :)
Stayed 1 night in Oct 2019
Response from Ms. Micky on Oct 21, 2019
Dear Sir, Thank you very much for your kind feedback. We hope to welcome you next time. With best regards,

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
To be fair we were only there one night. The welcome was Luke warm to say the least the hotel is very dated and the rooms were not very clean. It is in a good location and it is cheap.
Stayed 1 night in Sep 2019
Response from Micky on Sep 29, 2019
Dear Customer Regarding the room and other facillitiies, we will constantly renovate step by step.And apoloqize for any inconvenience this may cause to you. We will use it to improve our service. With best regards,

8/10 Good

Said

Liked: Cleanliness, staff & service
Disliked: Room comfort
Wi-Fi disconnects frequently, tv bad, everything s
Stayed 2 nights in Jun 2019
Response from Ms. Micky. on Jun 18, 2019
Dear Customer Thank you for your honest review. We have taken steps to improve the room and have taken your feedback consideration. We are very sorry that this time you did't get the experience you expected and look forward to get another chance to serve you. With best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure fantastic service and wonderful staff my favourite stop in Chiang Mai Great location Overall a hidden gem
Stayed 2 nights in May 2019
Response from Ms. Micky. on May 30, 2019
Dear Customer Thank you veru much for your kind feedback. We are delighted to hear that you enjoyed your stay at Lai thai guesthouse. Lokking forward to welcome you again.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is well located and kept very clean. The problem is this building is at least 50 years old. In Thailand usually they have budget to build something but they don't have a budget to maintain it. Clean room good service but no shower curtain and and the faucet in the bathroom needs to be tightened. No place to plug in your electronics unless you unplug the TV. I can live with this but my girl friend is making us move to a new place.
Stayed 2 nights in May 2019
Response from Ms. Micky. on May 17, 2019
Dear Anonymous Thank you for staying with us and for your review and recommendation. Regarding the room and other facilities. We will constantly renovate step by step. Looking forward to welcome you with our improving service next time. Best regards,

8/10 Good

Nicole, kuta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good for the money
Stayed 3 nights in Feb 2019
Response from micky on Feb 20, 2019
Thank you very much for stay with us.

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lai Thai guest house
I have stayed many times at the lai Thai guesthouse and this time was very different,. the aesthetic changes they have made around the pool and the entrance really has amplified its spaciousness...well done....rooms still the same, because of the wooden matting on the walls seem to make the rooms smaller and darker....you never know, one day that might happen...staff are always excellent...will help you if you ask them.
Stayed 1 night in Feb 2019
Response from Ms. Micky on Feb 11, 2019
Thank you very much for stay with us again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good Will return on my next visit. Hopefully next year 👍
Stayed 5 nights in Dec 2018
Response from micky on Feb 20, 2019
welcome to to Laithai next time

2/10 Terrible

Emily, Denver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was absolutely horrible. The woman at the front desk was extremely rude when checking in. She scanned my passport and did not give it back to me. Instead of walking upstairs to my room she simply left it at the desk. I was freaking out trying to find it and was shocked when the front desk had it. I even stopped by the front desk twice to use my safety deposit box and nothing was mentioned. The beds were uncomfortable I had terrible sleep and the AC did not work that well. The stairs were rickety and the room was dirty. I realize that it’s a cheap place but I’ve stayed in many hostels for that price that were much nicer. The last thing my partner saw before checking out was the cops arriving. Don’t stay here
Stayed 2 nights in Nov 2018
Response from Laithai front office on May 4, 2019
Dear Emily, thank you for your honest review. We have taken steps to improve the rooms and have taken your feedback into consideration. We are sorry that this time you didn’t get the experience you expected and look forward to get another chance to serve you.

10/10 Excellent

ada, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything and great staff , great pool . Rooms clean and very safe . Would stay here again in a heartbeat
Stayed 5 nights in Sep 2018
Response from Ms. Micky. on Oct 30, 2018
Thank you very much for stay with us .We hope to welcome you next time Have a nice day.

10/10 Excellent

Tae

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for the price.
The staff can be stand-off-ish at times but are overall OK. The rooms are clean but nothing special (decor, beds comfort etc). It is nice to have the ability to control the AC. At night there can be many mosquitoes, possibly due to the pool. The poolside area could use some shade, and perhaps people would use it more. Very accessible location.
Stayed 3 nights in Apr 2018
Response from Ms. Micky on Jun 20, 2018
Thank you very much for your kindness. We hope to welcome you on next time

8/10 Good

Tony

Liked: Cleanliness, staff & service
Nice but noise a bit of an issue
This was my 4th stay, plus points, friendly, good pool, great location. Downside, noisy near the road, building at the back disturbed normally quiet area.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel room is ok, aircond noisy, cant sleep
If not for the aircond noise , hotel and room is fine
Stayed 1 night in Jan 2018
Response from Lai Thai Front Office on May 4, 2019
Dear Guest, thank you for your honest review after your stay in Lai-Thai Guest House. We have taken note so we can continue improvement in our services.

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price and great location
Great location, rooms were a bit dated but clean, helpful staff and really comfortable. We'd definitely come again.
Stayed 3 nights in Nov 2017

8/10 Good

Tommy, Vicksburg MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Nice hotel, a bit rustic great for the price. Great location next to the old city. Can walk to most everything in there.
Stayed 21 nights in Oct 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
good location disappointing service
The pool was nice. maybe had too much chlorine in it but was clean and looked nice. The room however was dated, dim and wasn't extremely clean. not a lot of light and the air con was really noisy. The room needed a deep clean and had rubbish left over from the people before. it was fine for a couple of nights but wouldn't have wanted to stay any longer. The staff were relatively unfriendly and not very helpful. when asking to print a ticket we were told to find somewhere and they couldn't tell us where one was which was disappointing and slightly stressful trying to find somewhere. overall without the pool I wouldn't have wanted to stay here.
Stayed 2 nights in Jul 2017

8/10 Good

Mikaela , Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel on the edge of old city
This hotel was good for the price. The shared bathrooms were clean. There were jugs of drinking water which was nice. The pool had limited hours 8am -9pm. We couldn't control the room's air conditioning, it was either really cold or really hot.
Stayed 1 night in Jun 2017
Response from micky on Jul 8, 2017
Thank you very much for your comment Have a nice day and we hope to welcome you again

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool great staff very relaxing
Very relaxing great staff tidy room Pool was fantastic

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
bugs, bugs, bugs
Because of the pool, we got an average of 3-5 bugs in our room everytime we opened our door (we were right next to the pool, ground floor). The beds also had crumbs of some sort all over it, I am assuming they didn't change the sheets. The pool itself was nice to be in after a long day, so that was really the only upside to this place. We decided to eat breakfast here most days (3 day stay) and it was fine. If you don't mind oily stuff, the fried pork and toast is actually really good once you get past the clogged artery taste. I would have liked to be in one of the side streets, but being on the main road made it very easy for tour pick-ups. I would book closer to the Sunday night market if I come back again (the best market). There are plenty of cheap and clean stays that the pool doesn't make it work it.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff do not stay here
Staff are increadbley rude don't expect anything from them. They also have bed bugs witch seemed to be a problem with us and a few other guests but the hotel wouldn't do anything about this problem. Worst hotel we stopped at in chaing mai

6/10 Okay

Randy g

Across the street from the square
First night was in the shared bathroom unit which I wouldn't recommend but we upgraded to better room which served out purpose.

6/10 Okay

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good choice.
Bed (and pillow) harder than any bed in Thailand! Not quiet. Good for young people who want to party. Would .it stay here again.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
oked out
It was very nice She we only booked one night and when we wanted to extend they were fully booked Our own fault

6/10 Okay

Randy g

Just outside the square
First room had shared bath so upgraded for $200 baht

6/10 Okay

wm w, san diego

Liked: Cleanliness, staff & service
Old school
Classic guesthouse, teak wood furniture to floors. Very dated down to the rotary phones. Great pool. Book trip / motorbike on site

8/10 Good

christine, chaing mai, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff,nice pool,well maintained, close to everything and night market.

6/10 Okay

Timothy

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Selina, Montreal

Disliked: Cleanliness, staff & service, property conditions & facilities
You can find better
Was quite disappointed. For the price it should be cleaner and more helpful. Very squeaky doors and thin walls. I booked for the pool it looked nice, but there during a cold snap.

8/10 Good

CHUI SHAN TRACY, HONG KONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well located in the middle. nice pool
Located in the middle, walking distance to Night Bazaar, Saturday and Sunday Market and lots of restaurant in the old town. The main focus is the pool, it's big enough and very clean, the bldg blocks the sunshine, so only 1 side of the pool can enjoy sunbathing,before early afternoon. The standard room i booked was old style but clean and they clean up everyday which i didn't expect. Air con is cool enough, hot shower a bit uncontrollable, too hot or cold. A fridge inside the room, good wifi reception, only soap is provided, bring your own shampoo, toothpaste etc. free water to refill in the public, free luggage storage. I would recommend if you are looking for a pool in town with budget, no luxury and fancy things but all is good enough.

8/10 Good

Jon, Oakland, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Lai Thai!!!
Stayed here based upon Father and uncles referral. Place is a little old, but for the price and location, tough to beat it. I would stay here again for sure when I return to Chiang Mai!!!!

8/10 Good

Steve, Australia

Liked: Cleanliness, staff & service
Booked 2 - stayed 10.
Booked for two nights, extended for 8. Went to Pai and came back and stayed another two. Found the staff to be pleasant, the room to be fine for the price, the location is good and the pool is a welcome relief from the Chiang Mai heat. We were in a deluxe room so do not know what the standard rooms are like. Would we stay there again? Yes. (room 211 was very quiet)

8/10 Good

john f.

Liked: Cleanliness, staff & service
tourism at its best
Inexpensive hotel with nice pool and good breakfast, walk through the neighborhood behind the hotel and sample good café food in stalls close by. also excellent French restaurant also in walking distance and market in old town. fronts on the 18th century walls and moat.

6/10 Okay

Harek, Hong Kong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
OK guest house
We stayed 13 nights at Lai Thai Guest House and our experience was mixed. Nice staff and good service but rooms were a bit worn down and they could have made a better effort cleaning the rooms and the facilities. We saw rats everywhere and the smell of either rat or cat urine was constant outside the room. Very noisy night time outside our room as the room was near a small restaurant. We selected this place since we have a baby, and that was a good decision. Pretty safe for small toddlers.

4/10 Poor

ZOE, Wolverhampton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, nice pool but rude staff and dirty!
Good location. Other than that everything else was poor. Staff were very rude and the hotel was noisy. This is a budget accomodation so some of the poor areas are to be expected. However the behaviour of all of the staff, their unhelpful nature and their rudeness was unacceptable. We paid for a delux double room and ended up in a standard we no refund or explaination.

2/10 Terrible

Mark, Southport

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Book
Simply terrible -worst hotel I ever stayed in

4/10 Poor

Cliff, Anchorage AK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just okay.
This place was just okay. If you just need a place to sleep it will do. The biggest problem is that it is on a busy road and the exhaust fumes are overwhelming at the restaurant and pool and we won't stay there again. The food was also just okay.

2/10 Terrible

Mark, Southport

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID FOR YOUR OWN SAFETY trip advisor 1st Dec '14
terrible, rip off and dangerous. Hotels. Com for fantastic they found me new accommodation & offerered me a finacial credit to apologise for horrendous time I had at this hotel my full review can be read on trip advisor. AVOID FOR YOUR OWN SAFETY is the title.added by Mark Winter 1st Dec 2014 they have included a few spelling mistakes from my first draft ( predictive text) but the points are all there and valid/ verifiable. READ BEFORE YOU EVEN CONSIDEr BOOKING ???

6/10 Okay

David, Queensland

good location, pay for what you get
great location, fresh linen each day but room generally not clean. A/c noisy pool good

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

Liked: Cleanliness
Good location
Pretty basic but very affordable Hotel. Has a pool which the others for similar price don't have.

6/10 Okay

Alf, Lima, Peru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best, not the worst.
Location ok. Facilities ok, although the place is big and gets crowded, especially the pool. Breakfast awful.

6/10 Okay

Verified traveler

Disliked: Staff & service
Lost Laundry
For the most part this place is as advertised and a decent value. It is located just outside of the Old City walls, and pool is lovely. The room had a few mosquitoes buzzing about, but was spacious if not a little dim. My biggest beef is with the staff. They were in no way friendly or welcoming. I noticed this upon checking in and during my stay, but my feelings were totally reinforced when the desk staff COMPLETELY LOST MY LAUNDRY. A nearby laundry service left it at the front desk for me, and it simply disappeared. The hotel offered nothing in terms of apologies or compensation. The manager even said, "It isn't my job." I can't say I agree and would not recommend this place if you want smiles or help from the staff.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Lai-Thai
Some of the staff was nice and some were awful. Tour desk really just decoration. Someone else's moustache trim leftovers in my sink. They didn't clean the bathroom in 6 days.

6/10 Okay

Thailander123

Lai-Thai in Chaing Mai
This hotel in located on a busy street but the rooms are far enough away from the road so that traffic noise is not an issue. The staff at the desk are very matter of fact, not rude but not overly friendly. The rooms were small but clean with A/C and cable. There is a pool which is a FANTASTIC way to cool off. I would recommend this hotel to anyone.

4/10 Poor

codster

Liked: Staff & service
Disliked: Room comfort
Rolled the dice ...
We needed a last minute place to stay due to travel complications and this place was in the right location for a good price. You never know what you're going to get for $30 in Thailand - sometimes something amazing and sometimes something awful. This was borderline awful. The room was loaded with Mosquitos, the bathroom light didn't work (and I couldn't get anyone to fix it), and it just felt like not a good safe place to stay. Perhaps I just drew all the short straws ...