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Reviews of Hotel La Roseraie

3 out of 5
Hotel La Roseraie
7 rue du Docteur Bretonneau, Chenonceaux, Indre-et-Loire

Reviews

8.6

Excellent

Rating 10 - Excellent. 126 out of 344 reviews" "
Rating 8 - Good. 176 out of 344 reviews" "
Rating 6 - Okay. 35 out of 344 reviews" "
Rating 4 - Poor. 7 out of 344 reviews" "
Rating 2 - Terrible. 0 out of 344 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sunghwan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall, we had a great night here. Very clean and spacious, and well maintained. 5 minutes walk to Chateau Chenonceau. The only thing that was a bit problematic was that the room door lock system was getting old, so I could not easily lock or unlock the door and ask for the receptionist's help. Hopefully, the lock will be replaced before the busy season starts!
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful, classic French country hotel.
Response from xl on Jul 16, 2023
Dear Sir ,We thank you for your positive comment following your stay in our House.We are very happy to read that you enjoyed your stay and this satisfaction of our customers is the best reward for all of our teams who work every day to obtain this result.We hope to welcome you again during your next stay in the region.The reception

8/10 Good

Lisbeth

Traveled with partner
Liked: Cleanliness, staff & service
The only problem was the bathroom. The tub shower floor was very slippery and had difficult egress. One step down to the bathroom and 2 steps up to the water closet.
Stayed 3 nights in May 2023
Response from x on Jul 16, 2023
Dear Sir ,We thank you for your positive comment following your stay in our House.We are very happy to read that you enjoyed your stay and this satisfaction of our customers is the best reward for all of our teams who work every day to obtain this result.We hope to welcome you again during your next stay in the region.The reception

6/10 Okay

Rita

Traveled with partner
Liked: Staff & service
Lovely gsrfens, close to local attractions. Staff member Antonella was fabulous. We were not pleased with the room.
Stayed 3 nights in May 2023
Response from xavier on May 11, 2023
Chère Madame, Nous faisons suite à votre avis rédigé sur expédia après votre séjour et nous sommes vraiment navrés de ne pas avoir été totalement à la hauteur de vos attentes suite à votre séjour dans notre établissement.La satisfaction de nos clients étant notre priorité nous vous remercions pour vos commentaires constructifs qui nous permettront de tenter d'améliorer nos prestation et services. Nous constations que vous avez été charmés par les lieux, notre jardin et sa Roseraie qui commence à produire ses plus belles fleurs actuellement, la proximité avec le château de Chenonceau et les ballades au bord du Cher , et bine sûr notre accueil car nous essayons à chaque instant de répondre à la demande de nos clients. Vous auriez d'ailleurs dû ne pas hésiter à nous faire part de votre déception au niveau de la chambre et nous aurions pu vous montrer d'autres chambres si nous avions eu la disponibilité. En effet nous proposons plusieurs catégories : Supérieure, Charme, Tradition, classique. Mais même au sein d'une même catégorie toutes nos chambre sont différentes et selon la sensibilité et le goût de chacun certains de nos clients préfèrent telle ou telle ou telle chambre. Nous espérons vous accueillir lors d'un prochain séjour afin de vous faire découvrir la diversité de nos chambres. A bientôtCordialement

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
As the primary reason for our visit was to tour the Chateau Chenonceaux the location was perfect. The walk from the Hotel to the Chateau gates would be a pleasant 10minute max. Great off street parking and highly professional young woman at reception was welcoming and helpful. Room (29) was spacious clean and decorated nicely (although I got the feeling someone who knew what they were doing started but wasn’t allowed to finish). Crappy art is never good in any hotel- better to have none- but just a nice print of the Chateau would be a suggestion. Bed was very comfortable and excellent shower. Couple of negatives that led me to disappointment 1) our WiFi connected for about 10mins then just quit 2) there was some weird instructions in the compendium about no food being allowed in rooms or risk a 90€ fee? And the only food allowed in the fridge was for baby’s (I wish we had a fridge)? 3) the toilet had a bit of a faint weird smell
Stayed 1 night in Oct 2022
Response from La Roseraie on Oct 15, 2022
Hi,Thank you for your comment.We are happy to read that you have enjoyed your stay with us but sorry to notice that you were disappointed by some things.We have noted what you have mentioned for the future, including your suggestion concerning the print of the Chateau.Moreover, having a perfect wifi connection in every room is an issue that we are solving step by step. It should already be better next time.Finally, thank you for telling us about what you have noticed in the compendium. We will read it once again and change what we should to avoid any confusion for next year.We would be happy to welcome you for another stay.Best regards,The reception

10/10 Excellent

Lisa

Stayed 1 night in Jun 2022

10/10 Excellent

Charlene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 days exploring the Loire valley. Helpful professional staff. Beautiful gardens for reading or picnics. Heated pool a plus. Wonderful Boulangerie just around corner for morning baguette. Edith Artbroc Cafe next door a real find. Best meal we had!
Stayed 5 nights in May 2022

10/10 Excellent

Debra, Eureka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here twice when visiting the Loire Valley, and was never disappointed. Our room was lovely and breakfast was great (across the street). We could easily walk to Chenonceau chateau and also fit the chateau at Ambois into our day. Perfect! I'd love to return - there are still chateaux I haven't visited!
Stayed 1 night in May 2022

8/10 Good

Tonja, Carlisle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A really nice hotel. Excellent breakfast and air conditioning. Helpful staff and a lovely location. The pool looked great although we did not use it. However, if you have a vegetarian in your party you will not be able to get suitable food for dinner.
Stayed 1 night in Jul 2020

10/10 Excellent

David, Meridian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property. The one downside is internet access. Our room was too far from the lobby. They needed a signal booster. My wife and I each have our own businesses and even on vacation we have to deal with work issues.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to stay for a visit to Chenonceaux.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally original. Close proximity to the Chateau . Very welcoming
Stayed 1 night in Oct 2019

10/10 Excellent

Herve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend this Hotel and Restauant
We had a lovely room and one of the best dinners of our entire time in France during our one-night stay at Hotel Roseraie. The town of Chenonceaux is charming, our visit to the chateau was memorable, the service at the hotel and restaurant was outstanding, and we felt very welcome as non-French speaking Americans! Thank you.
Stayed 1 night in Sep 2019

8/10 Good

jocelyn

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love the quaintness of the property. Rooms are large and comfortable. Location of the property to the train, castle, village could could not be better. Accessible for everyone.
Stayed 1 night in Aug 2019

8/10 Good

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable and convenient
Excellent Service mais sans l’ascenseur All was good except not having an elevator, luaages must be carried upstairs. 5 minute walk to the Chateaux de Cenonceaux
Stayed 1 night in Aug 2019

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Vannes
Hôtel la Roseraie was a pleasant stay quite close to the old town of Vannes. The room was nicely decorated, and included an in room kettle, bathrobes, and effective air conditioning. Free parking was a plus. It is also very close to the train station, and a short 10 minute walk to the old town of Vannes.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very pleasant... Nice dinner and swimming pool a bonus
Stayed 1 night in Aug 2019

10/10 Excellent

Terence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly but hotel is in need of an upgrade . Room was small and tired. Very dissappointing and didn’t represent value for money.Avoid Chenonceau unless you are looking for a very quiet holiday !!!
Stayed 1 night in Jul 2019

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very sweet team running a charming country style hotel with air conditioned spacious rooms and a great swimming pool for summer heat. Great restaurant on site. Can’t wish for anything more
Stayed 3 nights in Jun 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mixed feelings about Hotel La Roseraie
This was a great location with a nice restaurant, and a pretty outdoor area. The staff could not have been nicer with great service. Other than the comfortable bed, the room really needed refurbishing. We called maintenance for the safe and the bath had very little cold water and no pressure. The pictures are somewhat misleading as to the room size and looks.
Stayed 3 nights in May 2019

8/10 Good

Annie

Traveled with family
Liked: Cleanliness, staff & service
Excellent location to visit Chenonceaux, friendly staff and Manager/ Owner. Good breakfast and parking (you can walk to the Chateau), beautiful garden.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful gardens. Very dated property. Traffic and train noise. Up 2 steep sets of stairs. Had to leave suitcases in car. No ability to change rooms.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location and interesting quaint older property. Staff were very pleasant and helpful. However, several items did not work (toilet, doors, heating). The issue with the toilet was fixed but general lack of up keep.
Stayed 5 nights in May 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value close to Chenonceaux
Overall very good, quaint hotel with parking and walking distance to Chateau Chenonceaux. Above average resteraunt. Only thing I would improve is provide in room coffee and tea.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Etalem, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like home, beautiful surrounding, helpful and friendly staff, excellent dining. I highly recommend it and would like to visit it again.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. Fantastic restaurant. Free parking.
Stayed 1 night in Oct 2018

10/10 Excellent

T, Vancouver WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating and friendly staff. Great breakfast in the restaurant
Stayed 1 night in Sep 2018

8/10 Good

Susan, Virginia

Liked: Cleanliness, property conditions & facilities, room comfort
Staff was lovely! Location was fabulous! Dinner was very good but service a bit slow. Dining room was very cozy and pleasant.
Stayed 1 night in Sep 2018

8/10 Good

Mary

Beautiful hotel in a small quaint town. Had a nice swimming pool too Close to chateau
Stayed 2 nights in Sep 2018

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice period hotel right next door to the Chateau. Food in the restaurant was amazing. Given the age of the property the bathroom is a bit tight on space & the plumbing has its issues.
Stayed 1 night in Sep 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very small as reported to Hotels.com at the time.
Stayed 2 nights in Jul 2018

8/10 Good

sarah, Bristol, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Charm
Lovely gardens, roses as in the name. Relaxing swimming pool, lovely eating in the evening on the terrace. Walking distance to the Chateau.
Stayed 2 nights in Aug 2018

8/10 Good

ronnie, belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old style comfort
Easy to find comfortable room excellent restsurant service a trifle slow but most pleasant
Stayed 1 night in Jul 2018

8/10 Good

Chiora, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel very close to Chenonceau Chateau
This is a lovely hotel, only a few minutes walk from the Chateau. This means you can leave your car in the hotel car park and get to the Chateau early to avoid the crowds. You can also buy reduced price entry tickets for the Chateau at the hotel reception so you don't need to queue when you get there. We had a very pleasant room which was nicely decorated. However I would have appreciated a fridge as the weather was so hot and also there were no tea/coffee making facilities. The bathroom was small but had a good shower. However there were no shelves for toiletries and not even a soap dish by the sink. We ate in the lovely terrace restaurant for both nights of our stay and the food was excellent. Breakfast was also good, if a little pricy, and unusually for France there was a hot buffet with bacon, sausages and eggs. The gardens were absolutely stunning and well maintained and a pleasant place to sit with a drink in the evening. A big plus is that the hotel has a swimming pool with lots of sun beds - perfect after a day of activities in the Loire Valley. However when we were there the shower by the pool wasn't working. The hotel staff were extremely friendly and helpful. We really enjoyed our stay at La Rosarie and will return if we're in the area.
Stayed 2 nights in Jul 2018

8/10 Good

Mark, Florida USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tight parking. Staff generally courteous and helpful. Very good dinner. Really enjoyed the rose garden. Easy walk to the chateau.
Stayed 2 nights in Jul 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and comfortable in great location
The hotel is quaint and very cute. Our room was sufficiently large to accommodate our two large suitcases. The large bed was firm and comfortable. Our room faced the village’s main road, but we were not bothered by any road noise as there was almost none. The best aspect of the hotel is it’s location within walking distance of Chenonceau chateau. We had breakfast at the hotel and found it good although it was among the most expensive of our holiday.
Stayed 1 night in Jun 2018

6/10 Okay

Hideaki

Liked: Cleanliness
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the location (walking distance to the Chateau) and the courtyard (lovely for a relaxing aperitif). The service at the restaurant for dinner was very slow, but it is early in the season.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty setting and handy to Chateau
A very pretty setting with a lovely warm welcome from Marie. It was a cold day and they had thoughtfully heated our room. There were one or two things we were not quite happy with but when we discussed this on our departure, they listened and adjusted our bill accordingly. Over all we enjoyed our stay here and would happily recommend it. The CHATEAU was magnificent and the gardens were gorgeous

8/10 Good

Christine, Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So close to the Chenonceau Chateau!
We happened to see hot air balloon when looking for a dinner spot...there were at least 7 balloons that we saw, what a wonderfully unexpected surprise. Cheonceau is a peaceful quiet village to base to visit other chateaux in addition to the lovely Chenonceaux.
Stayed 1 night in Apr 2018

8/10 Good

Tom, St. Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very comfortable and clean. A short walk to the chateau. We were upgraded to a very nice room and were greeted by friendly staff
Stayed 1 night in Apr 2018

8/10 Good

Gene, Maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for the Loire Visit
Warm welcome, and very accommodating support for gettting settled. Restaurant a strong feature for one night's repas, and lots to enjoy at breakfast. Toilet area a bit small, but otherwise the room was comfortable.
Stayed 3 nights in Sep 2017

8/10 Good

Gilann

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Pretty hotel, pretty disappointing extras.
The hotel is pretty and quaint, as well as conveniently located close to Chateau Chenonceau. If you choose to try their restaurant for dinner, Jérome will make it an enjoyable experience for you! However, the room we were assigned to did not match the photo of the room we reserved through Expedia. As well, despite this hotel advertising that all rooms include WiFi, we were told upon arrival that it would be unavailable in ours. The buffet breakfast is limited in variety and quantity. We had to inquire about whether or not the eggs and meat would be refilled. The coffee was cold and the service to be seated was slow. I would recommend grabbing a coffee and croissant from a nearby bakery instead.
Stayed 2 nights in Sep 2017