Restaurant

Reviews of Rodd Royalty

4.5 out of 5
Rodd Royalty
14 Capital Drive, Intersection of Highways 1 & 2, Charlottetown, PE

Reviews

8.2

Very Good

Rating 10 - Excellent. 423 out of 1003 reviews" "
Rating 8 - Good. 337 out of 1003 reviews" "
Rating 6 - Okay. 130 out of 1003 reviews" "
Rating 4 - Poor. 74 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Odessy

Everything was great!
Stayed 1 night in May 2024

10/10 Excellent

Angelina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

venny

Liked: Cleanliness, staff & service, property conditions & facilities
Nav the front dest was pleasant and welcoming And the student attendant at the breakfast
Stayed 1 night in May 2024
Response from Rodd Marketing on May 23, 2024
Thank you for your feedback! We're pleased to hear that Nav at the front desk was pleasant and welcoming, and that the student attendant at breakfast provided good service. We appreciate your kind words and look forward to welcoming you back soon.

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Stayed 1 night in May 2024
Response from Rodd Marketing on May 21, 2024
Hi Tyler, thank you for the review. We hope you’ll stay with us again the next time you are in the area.

8/10 Good

francine, Moncton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was spacious and clean. Unfortunately there was a musty odor in the washroom. I let the front desk know about it.
Stayed 2 nights in May 2024
Response from Rodd Marketing on May 21, 2024
Hi Francine, thank you for taking the time to leave us a review. We're glad you enjoyed your stay, and we hope to see you again the next time you are in the area.

4/10 Poor

Paul

Traveled with family
Liked: Staff & service
Booked hotel room. But provided motel.
Stayed 1 night in May 2024
Response from Rodd Marketing on May 23, 2024
Hi Paul, thank you for taking the time to leave a review from your stay with us. We apologize for the discrepancy between your booking and the accommodation provided. This is not the standard of service we aim to deliver, and we will investigate this issue to prevent it from happening in the future. If you could please reach out to us via direct message, we would appreciate the chance to speak further on this.

10/10 Excellent

David

Traveled with family
GREAT STAY.. The staff,, room,, restaurant,, excellent..
Stayed 2 nights in May 2024
Response from Rodd Marketing on May 17, 2024
David, thank you for your glowing review! We're thrilled to hear that you had a great stay and that you found our staff, room, and restaurant excellent. It's always a pleasure to receive such positive feedback. We hope to welcome you back for another excellent experience soon!

10/10 Excellent

Sandie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids had lots of fun and the beds were comfortable
Stayed 2 nights in May 2024
Response from Rodd Marketing on May 17, 2024
Thank you for your review, Sandie! We're delighted to hear that the kids had lots of fun and that you found our beds comfortable. It's always wonderful to know that our guests had an enjoyable stay. We look forward to welcoming you and your family back for more fun and relaxation in the future!

8/10 Good

michel, PREVOST

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant service was really really slow
Stayed 1 night in May 2024
Response from Rodd Marketing on May 17, 2024
Hi Michel, thank you for your feedback. We sincerely apologize for the slow service you experienced at our restaurant. Providing timely and efficient service is a top priority for us, and we're sorry we fell short during your visit. Your comments will be shared with our team to ensure we improve in this area. We hope you'll give us another chance to serve you better in the future.

10/10 Excellent

Olivia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff is great and so friendly! Great pool with slide. Let us check in early. Would definitely recommend!
Stayed 1 night in May 2024
Response from Rodd Marketing on May 15, 2024
Thank you for your wonderful review, Olivia! We're thrilled to hear that you enjoyed our clean facilities, friendly staff, and fun pool with a slide. We're glad we could accommodate your early check-in. Your recommendation means a lot to us, and we look forward to welcoming you back soon!

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was generally good value for the money, however, the rooms are a bit older, and there was not a clean sterile smell in the room, I would say it was from the older carpet. Although the room itself was clean. Clean. Also, there should be the ability to be able to shut out light in the room, there was only a curtain liner, not a full curtain.
Stayed 2 nights in May 2024
Response from Rodd Marketing on May 13, 2024
Steven, thank you for sharing your feedback. We're pleased to hear that you found our hotel to be good value for money and that you found your room to be clean. Your comments are valuable to us, and we'll use them to improve our offerings for future guests. We hope to have the opportunity to welcome you back again in the future.

2/10 Terrible

Sylvia

Traveled with family
Liked: Cleanliness, staff & service
I wont trash it but at 11pm a call was sent threw and rhe wrong room woke up the baby and she was up till 1am, the the alarm clock was set for 6.30 so i was spent staying at the hospital so long hard day.
Stayed 1 night in May 2024
Response from Rodd Marketing on May 7, 2024
Thank you for sharing your experience, and we're sorry to hear about the disturbances during your stay. If you have any further feedback, please feel free to reach out by direct message.

8/10 Good

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay.
Stayed 1 night in May 2024
Response from Rodd Marketing on May 7, 2024
Hi Jennifer, thank you for taking the time to leave us a review. We're glad you enjoyed your stay, and we hope to see you again the next time you are in the area.

4/10 Poor

chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Rodd Marketing on May 2, 2024
Hi Chris, thank you for taking the time to leave us a review. We always want to know how we could have made your stay better. If you would like to share details with us, please reach out to us via direct message.

8/10 Good

Surajkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rodd Marketing on Apr 29, 2024
Hi, thank you for the review. We hope you’ll stay with us again the next time you are in the area.

4/10 Poor

James

Traveled with partner
Picture window in bedroom looking out on the hall not looking outside. Big step up into the room.
Stayed 1 night in Apr 2024
Response from Rodd Marketing on Apr 29, 2024
Thank you for your feedback, James. We apologize for any inconvenience caused by the layout of your room. Your comments are valuable to us, and we will take them into consideration as we strive to improve the guest experience. We hope you were still able to enjoy your stay with us and we look forward to welcoming you back in the future.

8/10 Good

Parker-Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a nice hotel, clean, accessible and many accommodations but other guests were very loud and disruptive the week stay. Running and yelling through the hallways day and night.
Stayed 6 nights in Apr 2024
Response from Rodd marketing on Apr 24, 2024
Thank you for sharing your experience with us, please accept our sincere apologies regarding the noise issues you experienced. We hope you will stay with us again and as always if you have any issues during your stay, please do contact guest services so they may ensure you have the most enjoyable stay possible.

6/10 Okay

Shana

Traveled with family and small children, Traveled with family
Disliked: Amenities
This location is what it is - fine but nothing special! one of the days the breakfast was an hour late opening.
Stayed 2 nights in Mar 2024
Response from Rodd marketing on Apr 24, 2024
Thank you for your review, Shana. We appreciate your feedback and apologize for any inconvenience you experienced with the delayed breakfast service. We hope to have the opportunity to welcome you back and provide a more satisfactory experience in the future

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Rodd Marketing on Apr 18, 2024
Thanks for your great review!

10/10 Excellent

Juhee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's perfect!
Stayed 1 night in Apr 2024
Response from Rodd Marketing on Apr 18, 2024
Thanks for the 5 star review! We are glad you enjoyed your stay! look forward for your next visit!

8/10 Good

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, breakfast and main lobby were nice. Motel room had some renovations but could use more!
Stayed 2 nights in Apr 2024
Response from Rodd Marketing on Apr 10, 2024
Thank you for taking the time to provide your feedback, Stanley. We're pleased to hear that you enjoyed our pool, breakfast offerings, and main lobby during your stay. We aim to provide the best possible experience for our guests, and your input helps us achieve that goal. We hope to have the opportunity to welcome you back in the future and exceed your expectations.

10/10 Excellent

Josephine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the property was clean....only drawback is the back parking lot is dimly lit.
Stayed 1 night in Mar 2024
Response from Rodd Marketing on Apr 10, 2024
Thank you for your valuable feedback! We're thrilled to hear that you found our property clean and well-maintained. Your concern regarding the dimly lit back parking lot is duly noted, and we apologize for any inconvenience it may have caused. Your input helps us to continuously improve our services. We hope to have the opportunity to welcome you back for another stay in the future!

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Smooth check-in and check-out. Convenient location. Lots of options for breakfast (included in price).
Stayed 1 night in Mar 2024
Response from Rodd Marketing on Apr 18, 2024
Thank you for your wonderful review! It's great to know that our convenient location suited your needs well. We're also glad you enjoyed the variety of breakfast options included in your stay. We hope to welcome you back again soon!

10/10 Excellent

Pauline

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 2 nights in Jan 2024
Response from Rodd Marketing on Apr 10, 2024
Hi Pauline, thank you for taking the time to leave us a review. We're glad you enjoyed your stay, and we hope to see you again the next time you are in the area.

8/10 Good

Kathleen

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to conveniences.
Stayed 1 night in Apr 2024
Response from Rodd Marketing on Apr 10, 2024
Hi Kathleen, thank you for taking the time to leave us a review. We're glad you enjoyed your stay and our location. We hope to see you again the next time you are in the area.

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, great pool, huge room for kids to play in. Great for sports teams. A bit outdated.
Stayed 1 night in Mar 2024
Response from Rodd Marketing on Apr 2, 2024
Hi Erin, Thank you for sharing your great feedback with us. We look forward to welcoming you back for another great stay in the future.

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service
Food amazing, front desk service was amazing, pool strong chlorine, parking lot was crowded and limited spaces
Stayed 2 nights in Mar 2024
Response from Rodd Marketing on Apr 2, 2024
Thank you for sharing your feedback with us, Nancy. We're thrilled to hear that you enjoyed our amazing food and experienced exceptional service at the front desk. However, we apologize for any inconvenience caused by the strong chlorine in the pool and the limited parking spaces. Your comments are valuable to us, and we will certainly look into ways to address these issues to improve the overall guest experience. We hope to have the opportunity to welcome you back for an even better stay in the future.

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rodd Marketing on Apr 2, 2024
Thank you for the great review, Michaela. We hope you’ll stay with us again the next time you are in the area.

4/10 Poor

melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Rodd Marketing on Apr 2, 2024
Thank you for taking the time to leave us a review, Melissa. We always want to know how we could have made your stay better. If you would like to share details with us, please reach out to us via direct message

10/10 Excellent

Janet

Traveled with group, Traveled with family
Liked: Amenities
Loved my stay. Only downside is I didn’t like the ROKU TV
Stayed 2 nights in Mar 2024
Response from Rodd Marketing on Apr 2, 2024
Hi Janet, thank you for taking the time to leave us a review. We're glad you enjoyed your stay, and we hope to see you again the next time you are in the area.

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with a young family. Had lots of fun.
Stayed 1 night in Mar 2024
Response from Rodd Marketing on Apr 2, 2024
We're thrilled to hear that you had a great stay with your family, Mitchell. Thank you for choosing Rodd Royalty, and we hope to welcome you back soon for another wonderful experience.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rodd Marketing on Apr 2, 2024
Hi David, thank you for the review. We hope you’ll stay with us again the next time you are in the area.

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!!
Stayed 1 night in Mar 2024
Response from Rodd Marketing on Mar 28, 2024
Thanks for your amazing review! We look forward for your next visit!

8/10 Good

Megan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rodd Hotels & Resorts on Mar 11, 2024
Thanks for your review!

10/10 Excellent

Juanita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing and its pet friendly! The kids love the waterslide!
Stayed 1 night in Mar 2024

8/10 Good

Christopher

Liked: Staff & service
Parking is very tight. Lot is awkwarf
Stayed 1 night in Mar 2024
Response from Rodd Marketing on Mar 11, 2024
Hi Christopher thank you for your review. We welcome your feedback. We strive to continually improve our properties to meet and exceed guest expectations. we hope to welcome you back again in the future!

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our stay was good. The daily hot breakfast was great. Fitness centre, games room and pool with a water slide were added bonuses. I didn't care for dogs being allowed on all floors. I have severe allergies to dog dander as does my son. Perhaps they could look at having a block of rooms away from busy parts of the hotel to accommodate pet owners. With rainy days the hallways smelled like wet dog. The staff was pleasant. We would definitely recommend this hotel!
Stayed 3 nights in Mar 2024
Response from Rodd Hotels & Resorts on Mar 11, 2024
Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed your stay.We're sorry to hear about the inconvenience caused by dogs being allowed on all floors. Your feedback is important to us, and we appreciate your suggestion. We'll definitely consider this as we strive to improve our services.Thank you for recommending our hotel, and we hope to have the opportunity to welcome you back in the future.

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Says soundproof rooms but they are definitely not.
Stayed 2 nights in Mar 2024
Response from Rodd Marketing on Mar 11, 2024
Thank you for your review! We're thrilled to hear that you really enjoyed your stay with us. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection at breakfast!
Stayed 1 night in Feb 2024
Response from Rodd Royalty on Feb 28, 2024
Thank you for your review.

8/10 Good

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was next to the children’s entertainment room and was rather loud. My rooms door was very hard to close as well.
Stayed 1 night in Feb 2024
Response from Rodd Royalty on Feb 28, 2024
Thank you for your review, Holly. We're sorry you experienced noise issues during your stay. Please let our team know about any noise issues you might have during your stay.

8/10 Good

Melissa

Traveled with family
Liked: Property conditions & facilities
I liked there was water slide for kids and room Our room was a great space but expensive
Stayed 1 night in Feb 2024
Response from Rodd Royalty on Feb 28, 2024
Thank you for taking the time to leave us a review, Melissa!

8/10 Good

Paul

Clean - indoor pool, free breakfast. Would stay there again. TV setup could be much better.
Stayed 1 night in Feb 2024
Response from Rodd Royalty on Feb 28, 2024
Thank you for your review, Paul. We hope you enjoyed your stay.

6/10 Okay

Amanda

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Rodd Royalty on Feb 23, 2024
Thank you for your review!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good place to stay
Stayed 3 nights in Feb 2024
Response from Rodd Royalty on Feb 15, 2024
Thanks for the review, Nicole!

10/10 Excellent

Sandy

Liked: Cleanliness, property conditions & facilities
Ghreat
Stayed 2 nights in Jan 2024
Response from Rodd Royalty on Jan 31, 2024
Thank you for your review!

2/10 Terrible

Julie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Rodd Royalty on Jan 31, 2024
Thank you for your review, Julie. If there's anything about your stay that you'd like us to know about, please send us a message.

10/10 Excellent

Louise

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Rodd Royalty on Jan 24, 2024
Thank you for your review, Louise!

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Rodd Royalty on Jan 15, 2024
Thank you for your review, April

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was terrific
Stayed 1 night in Dec 2023
Response from Rodd Royalty on Jan 15, 2024
Thank you for your review!

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was terrific. We were coming from ontario to see family and while there attended 2 funerals in 4 days for family. Staff was friendly, courteous, and extremely helpful. Allowed us to check in early and out late due to our flight schedule. Checked in and out 3 different times over the course of 9 days.
Stayed 1 night in Dec 2023
Response from Rodd Royalty on Jan 17, 2024
Thank you for your review, April. We are so sorry for your loss and glad our staff was able to make a stressful situation less stressful.