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Reviews of Hampton Inn & Suites Charlottetown

2.5 out of 5
Hampton Inn & Suites Charlottetown
300 Capital Drive, Charlottetown, PE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 942 reviews" "
Rating 8 - Good. 183 out of 942 reviews" "
Rating 6 - Okay. 42 out of 942 reviews" "
Rating 4 - Poor. 20 out of 942 reviews" "
Rating 2 - Terrible. 15 out of 942 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jeffery, New Minas

Stayed 5 nights in May 2024

10/10 Excellent

Isaac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was pleasant for my family
Stayed 2 nights in May 2024

10/10 Excellent

Manan

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and well kept property. Family environment
Stayed 1 night in May 2024
Response from Hampton Charlottetown on May 23, 2024
Thanks for staying with us Manan. We appreciate your feedback, and we look forward to seeing you again!

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay!
Stayed 1 night in May 2024
Response from Hampton Charlottetown on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Abiola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Really enjoyed my time there with my family
Stayed 2 nights in May 2024
Response from Hampton Charlottetown on May 23, 2024
Thanks for staying with us Abiola. We appreciate your feedback, and we look forward to seeing you again!

10/10 Excellent

Shams

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just lovely. The nicest hotel I have been at in Atlantic Canada. I recommend for anyone with a family to stay here. Their breakfast, particularly, was excellent! 5 stars overall.
Stayed 2 nights in May 2024
Response from Hampton Inn and Suites Charlottetown on May 21, 2024
Thanks for staying with us Shams. We appreciate your feedback, and it was our pleasure to have you stay with us. We look forward to seeing you again!

10/10 Excellent

Sherry-Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at your hotel. The breakfast options were excellent and the room was spacious and comfortable. We cannot wait to stay again!
Stayed 1 night in May 2024
Response from Hampton Inn and Suites Charlottetown on May 21, 2024
Thanks for staying with us Sherry-Lynn. We appreciate your feedback, and we look forward to seeing you again soon!

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean bright and comfy
Stayed 1 night in May 2024
Response from Hampton Inn and Suites Charlottetown on May 21, 2024
Thanks for staying with us Michelle. We appreciate your feedback, and we hope to see you again soon!

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast area was well decorated and extremely clean!
Stayed 2 nights in May 2024
Response from Hampton Inn and Suites Charlottetown on May 21, 2024
Thanks for staying with us Carole. We appreciate your feedback, and we hope to see you again soon!

10/10 Excellent

Mohammad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is convenient and feels safe. Clos3 to gas station, Tim Hortons and Pizza Hut. Drivable to Walmart, shoppers, McDonalds and other stores. Close to downtown Charlottetown by car.
Stayed 2 nights in May 2024
Response from Hampton Inn and Suites Charlottetown on May 21, 2024
Thanks for staying with us Mohammad. We appreciate your feedback, and we hope to see you again soon!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean!
Stayed 3 nights in May 2024
Response from Hampton Inn and Suites Charlottetown on May 21, 2024
Thanks for staying with us Chris. We appreciate your feedback!

10/10 Excellent

Briar

Everything was great, very accomodating.
Stayed 1 night in May 2024
Response from Hampton Inn and Suites Charlottetown on May 21, 2024
Thanks for staying with us Briar. We appreciate your feedback!

10/10 Excellent

Collin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling for work, and the team in Charlottetown made things super convenient. Quiet room, great breakfast, awesome service.
Stayed 2 nights in May 2024
Response from Hampton Inn and Suites Charlottetown on May 21, 2024
Thanks for staying with us Collin. We appreciate your feedback, and we hope to see you again soon!

8/10 Good

Na

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hampton Inn and Suites Charlottetown on May 21, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Awele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hampton Charlottetown on May 14, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Steeve, Fredericton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean. Quiet area.
Stayed 1 night in May 2024
Response from Hampton Charlottetown on May 10, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Eiji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Hampton Charlottetown on May 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hampton Charlottetown on May 5, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nathalie, DARTMOUTH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean spacious room and nice breakfast.
Stayed 1 night in Apr 2024
Response from Hampton Charlottetown on May 2, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rachelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new and modern
Stayed 2 nights in Apr 2024
Response from Hampton Charlottetown on Apr 29, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a relatively new property. It is clean, nice breakfast, comfortable bed and spacious room.
Stayed 2 nights in Apr 2024
Response from Hampton Charlottetown on Apr 29, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Mak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, bright, spacious.
Stayed 8 nights in Apr 2024
Response from Hampton Charlottetown on Apr 29, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities
Was easy to find difficult to drive into parking lot from east bound as that should be fixed but good overall
Stayed 2 nights in Apr 2024
Response from Hampton Charlottetown on Apr 29, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sergei

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Apr 2024
Response from Hampton Charlottetown on Apr 29, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hampton Charlottetown on Apr 29, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Stayed 1 night in Apr 2024
Response from Hampton Charlottetown on May 17, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Laura

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk guy has zero social skills. He should not be working in the hospitality industry.
Stayed 1 night in Apr 2024
Response from Hampton Charlottetown on Apr 30, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maikell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! Awesome amenities and the breakfast was spectacular. Loved the free, convenient parking and the pool was perfect! Thanks so much.
Stayed 2 nights in Apr 2024
Response from Hampton Charlottetown on Apr 23, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Crystal

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Hampton Charlottetown on Apr 23, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Hala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2024
Response from Hampton Charlottetown on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sebastien

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here twice a year, never disappoints!
Stayed 2 nights in Apr 2024
Response from Hampton Charlottetown Front Desk on Apr 8, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is lovely, however every noise is amplified in the hallway. You could hear the kids in the room across the hall, everytime a door opened, every motion from housekeeping in the early morning. Not easy to relax or sleep
Stayed 1 night in Apr 2024
Response from Hampton Charlottetown on Apr 8, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jobanjeet

Stayed 1 night in Apr 2024
Response from Hampton Charlottetown on Apr 25, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lorraine

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Hampton Charlottetown on Apr 5, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hampton Charlottetown on Apr 2, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Perry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to stores and places to eat and close to downtown.
Stayed 1 night in Mar 2024
Response from Hampton Charlottetown on Apr 2, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Mar 2024
Response from Hampton Charlottetown on Mar 26, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Mar 2024
Response from Hampton Charlottetown on Mar 26, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Miles

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Feb 2024
Response from Hampton Charlottetown Team on Feb 27, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was pricey for the night But it was clean and just a place to sleep…wanted to stay somewhere close to our friends. It was a newer hotel so expected friendlier staff and no uniform, everyone was in regular clothes? We checked in late and called earlier in the day to make them aware. We ask for late check out as we would be back to the hotel late and wanted to sleep in before heading on our drive home. Well.,. With the barking dog across the hall we heard off and on then we were woken up with housekeeping banging on door and trying to get in the room not once but twice. We had late check out!!!! As per the night before, person at desk told me when we went for breakfast to make sure it was fine at the deck as it is up to housekeeping. So we were sleeping in no breakfast and I called the front desk at 930 am to make sure it was okay for the late departure and he said yes no problem. Was woken up again by the dog barking… then at 1040 am housekeeping knocked and then tried to get in… I called downstairs again, he said we told them you were late departure… then we tired again to go back to sleep and again 1120 am housekeeping knocking and tried to get in. We gave up and got showered and ready to start our day! It was a waste to adk to stay later to sleep in as we never had much sleep since being woken up after 9 am. We have stayed in much less inexpensive hotels and never had this problem. Better communication is a must. As we should have been able to sleep in.
Stayed 1 night in Feb 2024
Response from Hampton Charlottetown Team on Feb 27, 2024
Thanks for staying with us and on behalf of all departments, we apologize that your stay was not up to standards. We hope to see you again soon and make your stay feel more like a home away from home. We appreciate your feedback!

10/10 Excellent

Stephanie and Jared

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super clean and the front desk staff were super friendly and helpful
Stayed 1 night in Feb 2024
Response from Hampton Charlottetown Team on Feb 26, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Darren, Conquerall Bank

Stayed 1 night in Feb 2024
Response from Hampton Charlottetown on Mar 21, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

rodion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is within 5 min deive, clean, very polite and fast service. 10/10 will recommend and stay a month there
Stayed 2 nights in Feb 2024
Response from Hampton Charlottetown on Feb 23, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Brianna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Feb 2024
Response from Hampton Charlottetown on Feb 23, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
All was well. Room 423. The deadbolt didn’t work but used the other lock on the door. It’s a king studio suite Lots of room. I travel a lot for work so like having somewhere to work and lounge. Wish tv would cast to Netflix Breakfast isn’t bad. Coffee is just ok
Stayed 1 night in Feb 2024
Response from Hampton Charlottetown on Feb 23, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Hampton Charlottetown on Feb 23, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Isabelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024
Response from Hampton Charlottetown on Feb 23, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nadia

Stayed 1 night in Jan 2024
Response from Hampton Charlottetown on Feb 23, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kendyll

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hampton Charlottetown on Feb 23, 2024
Thanks for staying with us. We appreciate your feedback!