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Reviews of Hotel Emerald

3 out of 5
Hotel Emerald
SCO-173, Sec-8C, Madhya Marg, Chandigarh, Punjab

Reviews

6.6
Rating 10 - Excellent. 5 out of 21 reviews" "
Rating 8 - Good. 5 out of 21 reviews" "
Rating 6 - Okay. 5 out of 21 reviews" "
Rating 4 - Poor. 3 out of 21 reviews" "
Rating 2 - Terrible. 3 out of 21 reviews" "

6.8/10

Cleanliness

6.2/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Gagan

Disliked: Staff & service, amenities
The food service was so bad staff was not attending the guests properly
Stayed 1 night in Nov 2023

10/10 Excellent

Aditya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice

10/10 Excellent

ARNAB

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Dec 2021

10/10 Excellent

ARNAB

Traveled with family
Liked: Staff & service, room comfort
good
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Good location but pathetic service
Have booked this room for a night stay as I had to do some office work while staying in Chandigarh however the wifi service in hotel was pathetic. Room was changed with a view that I'll get better wifi signal however no use. I had to use my mobile data to be connected. Cleanliness and Comfort wasn't up to the mark, asked hotel staff to change the pillow but no one came to even see it. Had to leave the hotel without even staying the night. Wouldn't recommend this hotel to anyone.
Stayed 1 night in Nov 2021

8/10 Good

Samir

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
So so property... Good for a night stay
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveler

Business traveler
Disliked: Room comfort
Stayed 4 nights in Apr 2021

6/10 Okay

Animesh, Chandigarh, India

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed in their Royal rooms, not even close to the photos uploaded. Rooms are poorly lit and completely different from the photos. Service for the complimentary breakfast was pathetic, nothing was available on time, need to followup multiple times.
Stayed 2 nights in Dec 2020

10/10 Excellent

Kuldip S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not bad et all, only thing, I did not liked is the breakfast. They should do better job serving free breakfast because people paying good money to stay there. It very close to all the attractions, available in Chandigarh.
Stayed 1 night in Jun 2019
Response from Sandeep on Jul 12, 2019
Dear Guest Thank You for rating us. Your feedback is so important for us and we will definitely improve our food quality & We hope you are surely giving us a chance to serve you better.

2/10 Terrible

ginni

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude Staff
Hotel staff was not friendly. They r not accepting international passport then I said cancel the booking so they said this is non refundable booking I can’t cancel this booking. Worst customer service
Stayed 1 night in Aug 2018
Response from Sumit on Aug 18, 2018
Dear Guests, Thank you very much for Reviews & Ratings, We Appreciate Your Valued Views And Our Sincere Apologies If Any Kind Of Hassles Faced During Stay. We Hope To Deliver Even Better Hospitality Services In Future

6/10 Okay

Sarabjeet

Liked: Staff & service
Stayed 1 night in Nov 2017
Thank you very much for Reviews & Ratings, We Appreciate Your Kind Views And Our Sincere Apologies For Any Kind Of Hassles Faced During Stay. We Hope To Deliver Advanced Hospitality Services In Future

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid it
Decided to not stay at this dump. This hotel is in a building with a bunch of shops. Very unclean area. No elevator. The hotels is on a high floor divided in two wings.
Stayed 1 night in Aug 2017
Thank you very much for Reviews & Ratings, We Appreciate Your Kind Views And Our Sincere Apologies For Any Kind Of Hassles Faced During Stay. We Hope To Deliver Advanced Hospitality Services In Future

8/10 Good

Yatindra

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and pleasent stay with good breakfast
The overall stay was good except that the alloted room was not as per the booking conditions. Though they managed to provide the necessary expectations, but it took quite some time which was a little inconvenient at the time of check-in which was post midnight. They could have been more sensitive to the needs beforehand.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location, Reasonable Price
Hotel is conveniently located and price of the room is quite reasonable. Staff were friendly and helpful

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Service was extremely prompt.

6/10 Okay

Beth, Kansas City, MO

Good location in central Chandigarh
Hotel Emerald is located in sector 8C, pretty close to the Rose Garden and the market in 17C (we never went there). You could walk from the hotel to Nek Chand's Rock garden and the lake, but it would be a longish walk. It's easy to take tuk-tuks. The hotel is in one of the many U-shaped strip malls in Chandigarh on Madhya Marg, facing the street. There is a sign up above, which helps you to see it from the street. You get into the hotel through a single door and up a long flight of stairs. The staff were helpful, but as with many Indian men, they gravitated toward my husband and didn't speak to me until I inserted myself into the conversation. They put us in a room off the lobby, which was quiet. The bathroom had a large and attractive sink and a shower with a glass divider and a shower curtain. Everything worked, yet there were parts of the bathroom that had been finished somewhat carelessly. The breakfast buffet, consisting of fruit and chai and instant coffee and Indian dishes such as dal, was good. We had dinner there one night as well, which was fine. It's easy to walk from the hotel to a greenbelt (park) or to other strip malls. There was a mall nearby that had tons of restaurants, a woman's clothing store, a chemist, and a Cafe Coffee Day. They arranged a car to Rishikesh for us, with a good driver, but our host in Rishikesh said that we had overpaid. If you wanted to go to the trouble of arranging a car yourself, you might save money.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good place
The hotel is clean and serves delicious food. Very close to main tourist destinations and shopping areas of Chandigarh

8/10 Good

Balbir Singh, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too much noise from a PUB that us close to the Hotel.

6/10 Okay

SURESH, NEW DELHI

Liked: Cleanliness
Disliked: Property conditions & facilities
FEEDBACK
HOTEL IS LOCATED IN A VERY BUSY MARKET PLACE. YOU ARE WELCOMED BY A PARKING BOY WHO IS MORE THEN RUDE AND ALSO TRIED TO ACT FUNNY WITH US. EVEN THOUGH WE TOLD HIM WE HAVE TO STAY IN THE HOTEL.HOTEL SHOULD CONTROL THIS THING .THERE IS NO PLACE FOR DRIVERS TO STAY..REST IS ALRIGHT

6/10 Okay

Magnus

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2019