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Reviews of Hotel Transatlantique

4 out of 5
Hotel Transatlantique
79 rue Chaouia, Casablanca

Reviews

5.0
Rating 10 - Excellent. 13 out of 118 reviews" "
Rating 8 - Good. 13 out of 118 reviews" "
Rating 6 - Okay. 23 out of 118 reviews" "
Rating 4 - Poor. 29 out of 118 reviews" "
Rating 2 - Terrible. 40 out of 118 reviews" "

5.4/10

Cleanliness

5.0/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Mohamed Ridha

Disliked: Cleanliness, property conditions & facilities, room comfort
I’ Not satisfied,it’s not 4 stars
Stayed 3 nights in Dec 2018
Response from Soumia on Feb 1, 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Ric, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice deco hotel 10 mins from the railway station
A great place to experience the Casablanca of the 1920s. Staff were great and look forward to coming back.
Stayed 2 nights in Oct 2017

2/10 Terrible

Dirk

Disliked: Property conditions & facilities, room comfort
This hotel is in need of maintenance.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not very Clean, The Breakfast was very simple and on top of all the wifi was very weak and some tome not at all

6/10 Okay

Kirk, Seattle

Disliked: Staff & service, property conditions & facilities
Service was poor. Staff was not very helpful and almost surly. Wifi did not work in room, tv had terrible reception and was fuzzy. Sheets were too small and did not stay on bed. Noisy bar with loud thumping music and fighting outside our window. The hotel ambience -- lobby furnishings, hooks room, and general layout was very interesting, but tired

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Hotel , Dont try it
very bad hotel , stuff cheat you to get more money, no good service , the most bad hotel i see it

4/10 Poor

Michael, West Virginia

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed with Transatlantique
Overall, the hotel was disappointing. The hotel is on a back street with many shady characters hanging around. The wi-fi was only available in the lobby and notin the room. The night club in the hotel over charged me for my drinks. I do not recommend this hotel. The breakfast was of poor quality with very few choices.

6/10 Okay

Mugal, London UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad experience stay this hotel don't again b
room is not like 4 star,and mosquitoes in room.very basic rooms.net is not working in room only in lobby.hotel staff is asking tip for all working.they make money for his pockets.if you with family or girl friend don't use this hotel.breakfast very basic and no can eat well don't think this hotel is 4 star they get wrong quality about this.even no can speak English money taking they know English word.night club is very bad and to much expensive i no recommend to go.we go there and bill is come 1500/-about 100/£ just bear drinking.there only songs in there language only.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
the lobby at this place is awesome and the club was a fun place to grab a beer. good central location.

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
They should replace the owner
- Breakfast: Lukewarm coffee, cold hard boiled eggs, slices of raw cucumber and a plate of sliced sausage, croissants, a huge bowl of pieces of butter scraped from a block and two huge bowls of marmelade(for what?), Lipton tea, some synthetic fruit juice. - Their tajine: A flavourless waterly soup with a big piece of meat swimming in the middle, sprinkled with soaked french fries (and I am really not beeing overly critic). By contract the traditional soup harira was fine. - Restaurant staff speaks only arab. - Climatisations humming from all directions. Atrium neon illuminated making the rooms uncomfortably bright. - No kettle on the room to prepare a cup of tea or coffe. - Smoking permitted everywhere. - Mattresses are covered with vinyl. Unfortunately there are not many alternatives, so they get away with that. In reality this is worth less then 20 Euro per night. + They have a great building, very comfortable yet old and worn furniture. + Close: Central Market, Av.Mohammed VI with spices sold everywhere. + Receptionists friendly and helpfull, able to communicate with guests in arab, french or english, + Hotel has a club, I have not been in but there was great live music one day on the weekend. With a more caring owner this hotel could be a nice place to stay. Taxi drivers do not know the street, to indicate directions use one in proximity.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good one to stay
Not good Do not confuse with other people eating. The room is bad and you won't stay here if u r in a vacation unless u do not have enough money.

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

2/10 Terrible

Tony, Francis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was bad. I paid for one nite and canceled the second nite and I didn't use the room at all. I booked somewhere else. Still waiting on my refund for the 2nd nite there was nothing good about this hotel

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Okay ir rate offerd is low
Not bad if rate is 3o odd euro...service is very bad and indifferent...basically couldnt care a toss if you didnt like it. Characters who take your bag were very shady and would not trust to leave valuable n room if you can help it. Mediaocre breakfast and would not recomend the hotel if you have better alternatives.

6/10 Okay

CDB, CASA

Disliked: Staff & service
Hidden Charges
I will not book into this Hotel. The Hotel is very far away from the airport. One way cost 300MAD. I ordered a meal on the Hotel restaurant, I paid 150MAD. No Change was given when asked the Hotel staff says that 20MAD is for Service Charge. There was a hidden charge as well. Upon check out I was told that I should pay 52 MAD for the tax between the HOTEL.COM and the Hotel itself. They have my passport so I was told that if I don't pay they will keep my passport. I paid them the required amount and left in disgust.

6/10 Okay

Nassif, Beirut

Transatlantique
Pretty good location because it is close to the port area and DT. However, the neighborhood was either horrible or "under some form of construction" or both. Great for an overnight stay; horrible for a getaway.

6/10 Okay

Nick, Canada

Disliked: Staff & service, room comfort
Cheap - get what u pay for

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

2/10 Terrible

Daz, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel!!!!
Where to start. I wouldn't even give this hotel 1 star. The 4 star rating on Expedia is not true. It did not even feel like i was staying at a hotel. The experience at this hotel has been disgraceful from day 1. I was first given a room on the first floor. Nothing worked in this room and there was only one functioning light. I then transferred to the 3rd floor. It was around night time where i learnt about this hotel. There is a night club at this hotel which is so loud you can hear on the third floor. I did not get a proper sleep the entire time i was at this hotel. The blankets where dirty and full of stains. (i have photos) The breakfast was awful, hardly anything to eat. They ran out of breakfast on one of the days and there was only one staff working at the breakfast hall. He was very rude when we told him there is no food left for breakfast. To sum it all up this hotel is only good for people that want to go to night clubs and not sleep until 4am. If i had known this i would not have booked to stay at this hotel.This hotel is definitely not orientated for families.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
3 stars for this hotel
good personal (diner was bad )

4/10 Poor

christos, Athens

Disliked: Cleanliness, property conditions & facilities
It is Not a 4 stars hotel
The decoration of the hotel is amazing, it got me in the real maroco- arab culture, but it was only that. Because the floor is full of carpets until the very last corner, it is difficult to be cleaned and so, it gives you the impression that it was never cleaned with the vacuum cleaner. The towels give the impression that they have never been changed for new ones, for years. The comfort in the room was just what you expect from a hotel of 3 or less than 3 stars.The hotel location is the point where I could say I found it convenient near the center. Breakfast was so simple and only dry food and sweets and it gave the impression that we offer that as to show that we offer breakfast. I could not believe that most of the visitors in this hotel wrote negative comments until I saw in real and I understood their negative comments. As not to be sad I said to myself maybe it is a different conception of the 4 star hotel in Africa - Morocco than what we are used to have in Europe. Just the real perfect arab mauritan decoration,(they should turn it into a museum), cannot help for a comfort and a quality staying in a 4 stars hotel.

8/10 Good

Kathy, Montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's Casablanca nostalgic
After reading some reviews I was nervous. Than I entered the lobby and was put to rest with pure ahh. It's a 1940's art-deco museum, it's even listed on the walking tours as a must see, so why not stay there. The food , and help is great, but don't have them get you a taxi.

10/10 Excellent

Sarah Jane, Transatlantic Hotel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
This place is so beautiful. It is located an a street where the name was changed. A lot of people don't seem to know it. Also there is no one to call a cab for you. Would I stay again.? Absolutely! It's so wonderful and beautiful!!!! I met so terrific travelers!

2/10 Terrible

krichene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAD HOTEL
it's a really bad hotel no more TWO STARS ...

2/10 Terrible

Al shabib

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay
There was constractions on the smill of the paint all over the hotel, no internet in room only in lobby , the location is good in a middle of the city, the room smills and the bath was very dirty

2/10 Terrible

Sammay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, smelly and the hotwater was full off rust. infact the water was brown. I travel a lot but this was the worst experience I ever had.

4/10 Poor

Glenn, New York City

Disliked: Property conditions & facilities, room comfort
Take a mosquito net.
They like to tell you that Edith Piaf stayed there once, but that was a while ago and standards have changed. There is no cooling for the room, so you have to sleep with the windows wide open. You are then kept awake by the buzzing mosquitos and you wake up to find their red bites all over your body.

2/10 Terrible

Ekrima, Dallas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
If you are looking for a stable to rest your horse, then take it to Transatlanti1ue, I would not recommend it to human use at all, this is the worst hotel I ever stayed in, save yor money and stay somewhere else,

2/10 Terrible

Fred, Washington DC

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Help me
For two days no electricity!! Shower did not work. Loved the old colonial architecture but.......the electricity was on when I checked in. That night on my return it was off. Next am asked for help and left for the day. Returned still no lights. Street lights sufficed! Also TV was kaputz! Great night club down stairs. Make sure your room is not near the rockin club.

2/10 Terrible

Hans, Sweden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Bad
I travel very much and normally 4.star hotels is ok for me, at this time it was very bad and for the first time in my life I have changed hotel, Atlantic Palace was not clean and the standard of the room very bad. Internet connection was only working in the lobby/ bar. I got very good service from Hotels.com and they hepled me to find an other Hotel, Novotel in Casa city center it was very good work from them and the hotel was good.

2/10 Terrible

Kim, Perth, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transatlantic shocker
Never never again. Probably the worst hotel I have ever had the misfortune to stay in. Unfriendly, insecure, filthy dirty, towels/bedlinen so dirty and smelly as to be unusable. Hotels.com should delist this rathole so that no future deluded travellers will be placed in the same position that we were. They tried to hold our passports and were very put out that we refused (in accordance with Australian law).

2/10 Terrible

RK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My last visiting here
There is nothing to make me satisfied, i would never go there!

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
bad night receptionist
i finded a very very very very unpolite receptionist in the night.I don't know the reason because they were rude with us. the problem were i have asked for a taxi in a precisius time for don't losing the flight and they didn't reserve a cab. wer asked for a wake up calling and they did not do it. for chanching money i had move desk to desk because the 2 guys wont to change it( dirham to dirham....not other mioney). the worst 2 night receptionist we have find my my life but the staff in front desk during the day and the waiter and the girls that cleaning our rooms were very lovely ..

2/10 Terrible

SALIM, OMAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT RECOMMEND HIS HOTEL!!
I JUST NOT RECOMMEND THIS HOTEL FOR EVERY BODY EXCEPT PEOPLE WHO LOOKING FOR NIGHT GIRLS!!!

6/10 Okay

paul, orlando florida

hotel transatlantic
you get what you pay for cheaper with hotels.co if you stay an extra night they want to charge more. internet good only in public areas breakfast not up to much but good local food only seconds away. staff excellent

10/10 Excellent

Niloofar, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Very beautiful. Very helpful staff. Walking distance to the old Medina and the Marche Central.

4/10 Poor

Paul, Istanbul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bring earplugs!
While the building itself is a good example of the art-deco style of the French protectorate, it's not necessarily a good place to stay. Attached to it is another hotel that features a disco - whose noise is unescapable if you get a room facing the inner courtyard. Try for a room at the top, facing the street, if you must stay there. Beware that breakfast is disappointing and depressing.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay at Hotel Transatlantic!
The room was so small in order to have a sitting area chair had to either block bathroom door or room door. Shower head was mounted so low it was impossible to shower. Hotel had night club that played loud music until 4 am. When we complained hotel staff was nonchalant. We had paid in full through Hotels.com and on check-in hotel charged another 50% thus increasing our rate way beyond what we expected. This was the worst hotel experience I hav e ever had. I would nevber stay here again nor would I recommend it to anyone else. It did not live up to our expectations..

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

David, New York

Disliked: Staff & service, property conditions & facilities, room comfort
Badly needs basic repairs
This hotel is old, and the rooms plainly haven't been renovated in perhaps 40 or 60 years. Our air conditioner was in such bad shape that we couldn't feel any difference, leaving the room quite stuffy and warm. (Opening the un-screened windows for ventilation allowed bugs to fly into the room.) The bed was so old and thin and sagging that it was quite uncomfortable. The shower temperature couldn't get higher than lukewarm. And on top of all this, the front-desk staff was rude, especially compared to other hotels I've been to in Morocco.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Michal, Brno, Czech republic

Disliked: Staff & service, room comfort
normal
This hotel is OK for a few nights

4/10 Poor

Gordon, Manchester, UK

Disliked: Staff & service, property conditions & facilities, room comfort
Could not leave quickly enough
It seemed to come as a surprise to them that we wished to check-in, standing at the front desk surrounded by our bags that we had to carry up the front steps with no help offered. The hotel needs redecorating throughout, threadbare carpets, bed headboard not attached, broken encrusted shower, several light bulbs needed replacing, the air conditioner did not work. At breakfast the single waiter had to go out of the hotel for more bread, did they not know how many people were staying?

2/10 Terrible

A.Kadir, Columbus, OH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service, poor quality
The hotel was unfortunately one of the worst quality hotels I've ever stayed. The service was way below average and staff were not very kind. The hotel has a night club downstairs that is open and loud throughout the night. I could not sleep first night, and then the other two nights I had to put on headphones when I went to sleep. The only quality of the hotel was its central location; other than that it's not worth it.

2/10 Terrible

Jolanta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible
terrible, cleanliness does not exist for them.

4/10 Poor

Asli, Istanbul, Turkey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try another hotel
Hotel is located in a historical building but the rooms are very old and the bathrooms do not seem clean. Also, there is a disco/nighclub in the hotel in which the clients are all male and the only females inside are there for prostitution. The breakfast is quite bad.

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
予約してあったのに、フロントでは把握してなくて、印刷した紙も持っていなかったので、部屋が足りず追加でお金を払って泊まりました。その後、メールを見せて予約していたのを発覚。　クレジットで会計したので、本当に戻ってくるのかも心配です。何故かTAXと言われ90ユーロ取られました。
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist architektonisch interessant und wirklich hübsch. Es liegt in einer sehr interessanten Gegend, gleich beim zentralen Markt, wo es gute Fische gibt. Durch die interessante koloniale Architektur ist die Umgebung sehr sehenswert, aber auch lebendig, mit vielen Restaurants, Cafes usw....
Stayed 3 nights in Nov 2019

2/10 Terrible

Thierry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dégouté
Les draps étaient sales , trace d’excrement De quelq’un Qui n’avait pas les fesses propres et s’etaient Assis sur le bord du lit , inadmissible , j’ai du dormir habillé , coffre qui fonctionne pas , frigo vide , la musique de la disco a hurlé jusqu’a 3/4h puis les portes qui claquent , puis cette porte entre l’hotel Et la boîte entre ouverte , porte ouverte à tout....
Stayed 1 night in Mar 2019

4/10 Poor

Gabriele, Lecco

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Non per viaggio affari
Albergo quasi deserto. Vive sul night club loro proprieta' annesso. Letto durissimo. Personale gentile e collaborativo. Mi aspettavo che fosse stato ristrutturato nel vero senso, non mettendoci una toppa. Si apre l'acqua il pomeriggio e per 10 minuti esce marrone per ruggine nelle tubazioni... Non ci tornero'.
Stayed 2 nights in May 2018