Outdoor pool, sun loungers
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Reviews of Jardin D'ébène Boutique Guesthouse

4 out of 5
Jardin D'ébène Boutique Guesthouse
21 Warren Street, Cape Town, Western Cape

Reviews

10

Exceptional

Rating 10 - Excellent. 76 out of 81 reviews" "
Rating 8 - Good. 5 out of 81 reviews" "
Rating 6 - Okay. 0 out of 81 reviews" "
Rating 4 - Poor. 0 out of 81 reviews" "
Rating 2 - Terrible. 0 out of 81 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest house is a renovated, beautiful house from the late 1800s, with an attractive garden for delicious breakfasts.
Stayed 5 nights in Apr 2024

10/10 Excellent

Hillel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Eureka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Breakfast was superb. Thank you Roland for your warm welcome every morning..
Stayed 3 nights in Nov 2023

10/10 Excellent

Delanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the perfect home away from home. Wonderful owners that help you with day to day plans. Lovely living room where you can hang out and meet other travelers. Close walking distance to downtown attractions. Can't say enough good things about our stay.
Stayed 5 nights in Aug 2023

10/10 Excellent

Grant

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy work location
A business trip during the week, great rooms - awesome breakfast, lovely common areas and special muffins and fruit for all. Wonderful hosts and friendly staff. Brilliant load-shedding support and fast wifi for work.
Stayed 3 nights in Sep 2023

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely accommodation with plenty of character, located in quiet residential street, fairly close to Table Top & Signal Hill and easy drive to City Centre and Camps Bay. Our hosts were very welcoming and gave us great tips on where to visit in the City. Nothing was too much trouble for any of the staff.. They let us leave our luggage after check out, as we had a late flight. Breakfast was great and our room was very clean and beautifully decoration. We are happy to recommend and hope to return again some day
Stayed 2 nights in Mar 2023

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very unique boutique hotel. Situated near restaurants and a 30 minute walk downtown. The owner is always available and on top of everything. Highly recommended and would not stay anywhere else. Great breakfast.

10/10 Excellent

Hendrik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centrally located in Cape Town city. Great breakfast and friendly host.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful location and fantastic helpful and friendly staff!
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little gem of a property made special by the genuine efforts made by Roland and Alexandra, the owners and their team who will always go the extra mile to make your stay memorable. Thank you.
Stayed 5 nights in Dec 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place- an oasis in a really beautiful and pleasant part of the city. Roland is the most fantastic host, he made our stay really special- he has so much local knowledge and amazing recommendations for places that we wouldn’t have found otherwise and was so helpful as we had just arrived in South Africa. The hotel is lovely, a really relaxing and beautiful building. We had great sleeps after our flight in a really comfortable bed with crisp linen. The area is lovely and quiet but near great bars and restaurants and it’s safe to walk around. Breakfast in the terrace n the mornings was delicious and so fresh. We honestly can’t recommend this place enough!
Stayed 2 nights in Mar 2020

10/10 Excellent

Brenda, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts are great for ideas of what to do and see. The garden and lounge are nice places to sit and relax. Good area and very safe
Stayed 3 nights in Feb 2020

10/10 Excellent

Jon, UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, interesting house in very quiet location. Would recommend to anyone.
Stayed 2 nights in Feb 2020

10/10 Excellent

Eileen L

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Cape Town!
Just concluded a stay with Roland and staff and I can’t say enough positive about it. Roland is a great resource for places to go and eat all over the cape. The rest of the staff were always friendly and caring. We liked the neighborhood and it was easy to walk to some great restaurants.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was perfect. Roland and the crew were so nice and helpful, breakfast was lovely, it was all just such a nice stay in a new city.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, friendly and informative proprietor, interesting decor, convenient location.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully styled property with exceptionally helpful hosts and staff. Lovely breakfast and great quiet location.
Stayed 6 nights in Jan 2019

8/10 Good

Toenail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Boutique hotel. Great breakfast, complimentary fruit and cake throughout the day. Very comfy beds. Quiet location , 20-25 min walk to Cape Town. Friendly helpful staff
Stayed 3 nights in Jan 2019

10/10 Excellent

Karolyn, Discovery Bay, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful B&B which felt like coming home after touring days in Capetown. Roland & Alex were great hosts with thoughtful suggestions for restaurants as well as other sites. The garden area was beautiful & we enjoyed a delicious breakfast there each morning. Rooms were well equipped with all amenities....quiet and private. Loved our experience at Jardin!
Stayed 4 nights in Nov 2018

10/10 Excellent

Acarpo, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful bed and breakfast at the foot of Table Mountain and in the middle of an eclectic neighborhood where all the good restaurants are. The owners are very gracious and gave us great tips on where to go, what to see in Cape Town and the surrounding area. It was not just a hotel stay but a true experience to be there.
Stayed 2 nights in Aug 2018

10/10 Excellent

Cindy, Oak Park, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay! Beautifully decorated, spacious rooms with high ceilings and every “creature comfort”. Attention is paid to every detail. Amazing, delicious breakfasts. Kind and attentive staff. Owners who really care about their guests - giving great information and advice about restaurants and local attractions and even helping to make reservations. It was like having first-class concierge service! Located in a convenient, but quiet and safe neighborhood. Don’t hesitate - stay here and enjoy every minute! Great value for the price. If you’re going to Capetown, be sure to stay here!
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis
Beautiful little place -- great alternative to a chain hotel.
Stayed 6 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simply the best
the best

10/10 Excellent

AK47, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent guesthouse in a quiet and safe area.
Excellent guesthouse in a quiet and safe area close to City Bowl. Car parking on the street, but still easy and safe.
Bed
Washroom
Shower

10/10 Excellent

errol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dina, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic boutique hotel
Excellent facilities in a charming Dutch farmhouse turned into a boutique hotel, great location in a quiet residential neighborhood close to all main attractions Capetown has to offer and really nice restaurants. Loved everything about our stay, but the owner 's hospitality and attention to detail requires separate acknowledgement. Roland is an amazing host who makes it his mission to ensure that his guests enjoy their stay in the hotel and in Capetown in general. He gave great recommendations, booked day trips and even personally drove to airport to pick my family member arriving on a very late evening flight. The house is very well preserved and appointed. Sound travels rather well in halls and common areas, but this is a very minor inconvenience in comparison to overall satisfaction with our stay in this hotel. Great breakfast too and very helpful and personable staff. Highly recommend!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent guesthouse in great location..
This is a great guesthouse, in an excellent location with great hosts who couldn't do more to help make our stay in Cape Town a memorable one. It is in easy walking distance to a range of bars and restaurants on Kloof Street and a short raxi ride to other sights including the V&A waterfront. I would highly recommend.

10/10 Excellent

Stephane, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, food, service, location, etc.
Response from Roland on Jul 14, 2016
Thank you for your review Stephane - hope to see you again soon! All the best, Roland

10/10 Excellent

Shai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Shai, thank you very much for your review, we hope to welcome you soon again! All the best Roland

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Madeleine, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Looking for a quiet and beautiful place to stay in Cape Town for a night, found this wonderful gem. Old Cape Dutch farm, beautifully furnished. A joy for the eye. Owners are extremely friendly as are the staff and the breakfast is wonderful. I highly recommend Jardin D'ébène if you do not mind not being close to the waterfront (but the waterfront is only a taxi ride away). Tamboerskloof is a nice part of Cape Town too.

10/10 Excellent

Lana, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel
Brilliant place. Great area & very nice room with everything you need plus more. Would go again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellence
such a lovely place to stay. everything feels taken care of, details do make the difference. kind and attentive owner and staff, shaping an welcoming and beautiful environment, while being central enough to walk to many interesting places. romantic with fireplace, candles, and flowers. other guests can be heard when staying in the room on the ground floor, for us this was not an issue though.

10/10 Excellent

Randolph, Munich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the best!
I can't say enough about how wonderful this place is. Roland and the staff were simply the best. I would pick this place over any sterile hotel every time.

10/10 Excellent

Andre, Langebaan, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay and a very friendly and informative owner. Book the luxury rooms as the fireplace in the room is magic in the evening.

10/10 Excellent

Dennis, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and helpful people
We stayed for three nights. It was a nice stay with a very helpful team of people. The room was super nice and of cause clean.

10/10 Excellent

Dave , South Dakota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel with good access
Room was small but quaint. Roland very attentive to our needs. Good location. I wood highly recommend.

8/10 Good

Shane, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Guest House
Lovely Guest House and owner Roland is second to none. Good staff who enjoy interacting regarding football both Noah and Christopher are Ardent Man Utd fans and enjoy the chat if encouraged to do so. Only improvement would be to place a small fridge in rooms otherwise very good and I fully reccomend the Jardin D Ebene

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but Sweet
We only spent one night at Jardin D'ebene but we enjoyed every minute of it.

10/10 Excellent

Michael, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cape Town visit
3 wonderful nights. Roland, Alex and staff, outstanding. Great location, wonderful breakfadt, beautiful setting.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic in every way
Roland and his staff were fabulous. The room, the food, the house were all wonderful.. Definitely a great place to stay.

10/10 Excellent

Mariam, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best guest house stay!
Stayed at three different guest houses in the Cape Town/Stellenbosch area and this was by far the best! Rollin, the owner, helped us map out our day each morning as we ate a delicious breakfast. Can't wait to return!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars all the way!
Roland and the rest of the staff (Noah and Chris) were very welcoming, helpful, and the service was excellent. We stayed in the Cheetah room and it was decorated beautifully. Awesome location for restaurants, shops, table mountain, and it's a safe neighborhood in Cape Town. Breakfast was excellent with plenty of options. Wish we could have stayed for a few more nights. We look forward to staying here again for our next visit. Thanks!

10/10 Excellent

jackie, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, beautiful boutique guesthouse a
Definitely recommended. We stayed 3 nights in that lovely hotel and really enjoyed our stay. Great people working there, the lounge area and the rooms are very nicely decorated and the breakfast was great. Excellent value for money!

10/10 Excellent

Erin, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent
We loved our stay at the guesthouse! I couldn't leave a better review. The owner and staff were incredibly friendly and helpful. The room was clean, the sitting area comfortable, and the wifi was fast and reliable. The owner was happy to book tours and outings on our behalf, and even started the breakfast buffet early on those days so we could eat before we left! They happily called cabs and made great restaurant recommendations. On the day we hiked Table Mountain, the owner was driving that way anyway and insisted on dropping us off. Thank you for an incredible visit!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nils

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021