Reception

Reviews of Hotel PLM

2 out of 5
Hotel PLM
3 rue Hoche, Cannes, Alpes-Maritimes

Reviews

7.8

Good

Rating 10 - Excellent. 91 out of 314 reviews" "
Rating 8 - Good. 133 out of 314 reviews" "
Rating 6 - Okay. 60 out of 314 reviews" "
Rating 4 - Poor. 14 out of 314 reviews" "
Rating 2 - Terrible. 16 out of 314 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Hotel PLM is a very good 2* hotel, in a great location. The rooms are clean and the restaurant room is perfect for a quick breakfast.
Stayed 1 night in Dec 2023
Response from Amina/Front office manager on Dec 23, 2023
Dear Sarah,Thank you for your kind words! We're delighted to hear that you enjoyed your stay at Hotel PLM. It's wonderful to know that you found our 2-star hotel to be excellent, with clean rooms and a perfect restaurant room for a quick breakfast. We appreciate your positive feedback and hope to welcome you back for another pleasant stay.Best regards,AminaFront office manager

10/10 Excellent

Victor

Liked: Staff & service, property conditions & facilities
Love my stay in the plm great location in the center of everything the beach restaurant the old town great place and the price was good too
Stayed 1 night in Jul 2023
Response from Elyssa - Night audit on Jul 16, 2023
Dear Mr. Le Orbitz,From the whole staff at the PLM hotel, we'd like to thank you for your comment. We hope to see you back soon,

10/10 Excellent

Mark

Business traveler
Great location and staff.
Stayed 2 nights in Jun 2023
Response from Elyssa - Night audit on Jul 16, 2023
Dear Mark, Thank you so much for your appreciation on our hotel and our staff. We're always pleased to know our customers are happy with us :) Hope to see you back soon,

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
location! location! location!!! perfect spot!! rooms are very small so take that into consideration then booking (no fridge in the room)! exceptionally clean! highly recommended if you can handle room size!
Stayed 7 nights in May 2023
Response from Elyssa - Night audit on Jul 16, 2023
Dear Anna, Thank you for your enthousiasm ! :) We are currently renovating, so we hope next time you'll be able to enjoy a bigger room. We're glad you've been happy with your stay and we hope to see you back soon !

10/10 Excellent

Bilana

Liked: Staff & service, amenities, property conditions & facilities
Great location, nice and helpful staff
Stayed 2 nights in Apr 2023
Response from director on Apr 17, 2023
Thank you very much for your review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Hotel
Fantastic place to stay in an excellent location. Extremely close to both the train station and seafront. Very friendly staff who are lovely to chat to and keen to help in anyway possible. I travel 5 or 6 times a year and wish every hotel was like this!
Stayed 3 nights in Mar 2023
Response from Ygal on Apr 14, 2023
Thank you very much for your saty ans your review

2/10 Terrible

Nader

Disliked: Staff & service, property conditions & facilities, room comfort
Room as a box of sardine , very tiny room , bathroom 1x1 meter : no space to move , very bad service , no reception you must pickup the key from another hotel
Stayed 1 night in Aug 2021
Response from La Réception on Sep 6, 2021
Bonjour, we are sorry for your feedback. The rooms correspond to the room categories you have chosen. The areas are noted on the booking sites. THe PLM desk is open from 7am to 5pm. Then, the same staff stay at your disposal 24/24 at our other hotel, located at 20 meters. Best regards

6/10 Okay

Khubaib

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

WILLIAM T

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Is an average hotel with not really good supervision on the cleaning of beds and bathrooms.
Stayed 3 nights in Nov 2019

2/10 Terrible

Kei, Toronto

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a pretty bad shape. I had a late check in coming from Lyon and wanted to stay a short night before we cruised early in the morning. The location is great, but it goes downhill from there. During the late check in, we had to buzz another hotels concierge to get into the hotel every time. We also had to go to another hotel concierge to check in, who knew little about the area or about the hotel we booked. The wifi didn't work for us first and foremost. We called the help desk and it was the other hotels concierge we checked in with who said he knows nothing about this hotel and can't help connect. He told us to speak with our own front desk in the morning after we wake up. When we did do that during check out, the lady simply said she doesn't know and nothing she can do, not even a sorry. That aside, the room literally have no amenities and is extremely worn down. Our washroom door doesn't close fully hence it can't be locked. You'll have to sit sidewise on the toilet if you want to close the door, everything else looks extremely dated and there's no kettle, safe or blowdryer available. The blinds are also non existent and the metal "gate" outside the window does not have buttons to operate with. I'm currently staying in another hotel nearby for the same price after disembarking the cruise and it's night and day difference despite being only a quarter of a block away. Not only will I not recommend this hotel, I'll advise everyone to stay far away.
Stayed 1 night in Oct 2019

10/10 Excellent

Dean, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice staff. I really really really really really really liked liked liked them
Stayed 1 night in Oct 2019
Response from Réception on Oct 13, 2019
Bonjour, Thnak you for your kind reply. You are welcome at PLM Hotel. Best regards La Reception

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Fair price for exhibition time. Noly toilet and bath room out side for single room.
Stayed 4 nights in Sep 2019
Response from La Réception on Oct 13, 2019
Bonjour, Thank you for your reply. Just for informations, if you chose the single standard room, you find inside bathroom with toilets, Tv and air conditionning. Best regards

6/10 Okay

Alexis

Liked: Staff & service
Disliked: Room comfort
Nice team and welcome but very noisy. Don’t forget to take earplugs
Stayed 1 night in Sep 2019

8/10 Good

Laurent

Business traveler
Liked: Cleanliness
Stayed 3 nights in Sep 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Hotel PLM
I was in Cannes for a few days by my self and felt very safe av hotel PLM. The room was clean and nice and the location of the hotel was great! Close to everything!
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
The shower was to small.
Stayed 4 nights in Aug 2019

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Great location..tiny bathroom
Very central. Bathroom tiny. If bathroom doesn't bother you hotel is good value
Stayed 4 nights in Aug 2019

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, a much higher standard than what I expected for the price paid, would definitely recommend!
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great as it is very central. Everything you need was in the room and great for the price.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very central and friendly staff. Close to shops and nice restaurants.
Stayed 4 nights in Mar 2019

8/10 Good

Tracey, Manchester

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Simple and clean and a great base for exploring Cannes and surrounding area.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Between the train station and the Palais. Clean rooms.
Stayed 3 nights in Feb 2019

10/10 Excellent

Mooyao, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really convenient to all attractions, walking distance to the sea front, the hotel is very close to the railway station, surrounded by cafes, bars, shops, really clean rooms
Stayed 3 nights in Oct 2018

6/10 Okay

Changfan

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad
I have several points to share: 1. The front desk will be out of service after 7pm. If you need any service you need to ask the front desk of a nearby hotel, which is not convenient. But the employees of both hotel are very friendly and helpful. 2. There is no hair dryer in the room. But you can borrow one with the front desk during their working hour. 3. In the description of Hotels.com, there is free parking lot available. However, there are only public parking lot near the train station, which cost around EUR 20 for overnight parking. I only got 10% discount ticket from the hotel.
Stayed 1 night in Oct 2018

8/10 Good

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Stephanie, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train and beach.
Stayed 1 night in Jul 2018
Response from Valérie. on Aug 25, 2018
Nous vous remercions pour vos commentaires. Cordialement. La reception.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip!
Brilliant stay, would definitely recommend. The staff were very helpful and polite too, and the bed was very comfortable! Just what I needed after travelling for a month and only staying in hostels! Side note, if you arrive after 3pm you have to check in just down the street at a different hotel, and also you have to get buzzed into the hotel after 3pm. I didn’t mind this and appreciate the extra security.
Stayed 3 nights in Jun 2018
Response from Valérie. on Aug 22, 2018
We thanks you for your comment. Regards. Staff of PLM hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exeeded Expectations
Clean, modern, comfortable. Great staff, great central location, great value. Highly recommend!
Stayed 3 nights in Jun 2018
Response from Valérie. on Aug 22, 2018
We thanks you for your Comment. Staff PLM Hotel Regards.

8/10 Good

Jon, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the hotel, 3 minutes walk from the train/bus station. Small double room with a big shower and toilet. Went over during Cannes Festival and the price was reasonable for the period. Lovely staff at the front desk and very helpful. the only downside is that after 7 pm, there is no one on the front desk and you don't get a key for it. So you have to buzz next door to let you in. Can get annoying, for yourself and the person that has to pick up the buzzer.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Very happy about my stay. The only critic I could make is that my bedroom's carpet was obviously old and stained. But beside that, it's a small hotel with an amazing location (45 seconds from the train station, one minute walking from the "Palais"). Rates are correct. The staff is nice.
Stayed 3 nights in Feb 2018
Response from La réception on Apr 11, 2018
Bonjour, We thank you for your remarks. For your information, we finished to change all our bedroom's carpets. Best Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value of money
I was looking just for a place to stay for the night, I paid extremely cheap comparing with the prices from south France, the room was very small, but clean in a good location, great staff, it was perfect for what I needed. I would definitely come back.
Stayed 1 night in Jan 2018
Response from Direction PLM on Jul 10, 2018
Good afternoon, thank you for your feedback. They are really useful to improve our services. We appreciate the fact that you enjoyed the location and our helpful staff. It’s a priority for us to provide the best welcomed as possible to our guests. It will be a pleasure to see you again in our hotel. Best Regards, Reception Team

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Good price, a bit dirty.
You can’t get better for the price tho. The room is basic. The washroom really really small, I could not closed the door while using the toilet. Also the carpet was DISGUSTING! So many stains and so dirty. No barefoot for sure. But as I said really good price for the area. Great customer service as well. If you are not picky, book this place.
Stayed 3 nights in Oct 2017

10/10 Excellent

Michelle, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff - Valerie
My stay was pleasant and I was surprised by the quality of the hotel. The lady at the front desk Valerie was very helpful and kind. I highly recommend this Hotel if you are on s budget. It is in the heart of central district of Cannes. Restaurants, coffee bars, shops are a stone throw away. The train station is a 2 minute walking distance from the Hotel.
Stayed 1 night in Oct 2017

8/10 Good

D, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel in great location
I just returned from Cannes, stayed at the PLM for a week. It is situated in the centre of the city, walking distance from the train station, beach and all shops/restaurants. Staff were very friendly and helpful. My room was airconditioned, clean and tidy, each day it gets serviced (cleaned up and fresh towels are placed). The double bed was super comfy!! I wanted to take it back with me to the UK :) Only things I could probably point out were: A- the walls are so thin and I am a very light sleeper So could hear everyone outside of my room, sometimes rather inconsiderate and loud guests. B- reception only operates until 3pm, so after that you need to buzz yourself in. It just felt strange not to have any supervision or a member of staff at the hotel over night, just in case you need something, you had to go to the sister hotel located on the same street. And also sometimes it took quite long for someone to answer your call, so you are left waiting outside for a while until they let you in to the hotel. Overall, I really enjoyed my stay at the hotel, it was just right for a short stay and location is superb.
Stayed 7 nights in Aug 2017
Response from Valérie. on Sep 4, 2017
Bonjour, Nous vous remercions d avoir séjourné dans notre Hôtel et nous vous remercions pour vos remarques. Staff.

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comment to PLM hotel
The hotel offer reasonable price, good location, nice staff. I arrive late after 6:00, There is no staff in my hotel and I have to check in grom another Group hotel which in 1 min far . Anyway, staff are nice and helpful.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveler

Very good location,
Good location but definitely a 2 star hotel....very small bathroom, carpet needs replacing, very basic but clean I emailed prior to arriving asking re hairdryers as none in room but they had one waiting for me Staff ok not overly friendly Not sure I would stay again but great for location
Stayed 3 nights in Jun 2017

8/10 Good

Beth

Liked: Cleanliness, property conditions & facilities, room comfort
Average stay in Cannes
Hotel PLM is very close to the train station, which was great as we were travelling along the south coast of France. Everything is in a walkable distance, including many pubs, bars and restaurants, though it seems the main restaurant area is a bit further away. The room is basic but clean and acceptable. One thing that was annoying though was that despite us having the Do Not Disturb sign on our door, the cleaning staff were hoovering early in the morning outside of our door, and the reception also rang us to tell us our shower was broken, despite it being fine. Another strange thing is that the reception is not manned, so you have to speak over an intercom to be allowed in after 2pm. Overall it was nice, but I don't think I would recommend it. Not particularly accessible as a very small lift. On our check out there was a worker painting the stairs so I couldn't walk down, and the lift is unreliable so it delayed our checkout.
Stayed 2 nights in Jun 2017

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful in chic Cannes.
Needed a place near the station for a couple of visits in the region. Perfectly placed for this (and the beach in the morning). Inexpensive and clean with charming lady at reception.
Stayed 2 nights in Jun 2017

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in the middle of the action!
I love this hotel. It is in the best location and the room is VERY clean. It feels like a nicer hotel on the inside so dont let the stars influence you. A great place to stay in the heart of the action. My upstairs room has a great view, large window and comfy bed. A+!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and central
Good value and central

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect. Two long blocks from train station. Even has ear plugs.

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Decent for the price
Decent hotel for the price. Staff were friendly. Unfortunately no shower screen means water goes all over the floor which was annoying. No hair dryer or iron either unfortunately but we can live without it. Close to the station, which was good with luggage.

8/10 Good

Chantal , Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel-great location
I stayed one night, the hotel is in a great location near the train station. Close to the beach and film festival place with all kinds of shops and restaurants nearby.